Every emergency call we receive at AirGreen tells a story. This one begins in Longueuil, on a January night when the temperature dropped below -20°C. A family of four suddenly found themselves without heat: their old, oil-fueled central system, outdated and inefficient, broke down for good. It was 9:00 PM, and the indoor temperature quickly dropped below 15°C.
Faced with this critical situation, our team responded without delay. What follows is the real story of an emergency HVAC installation, carried out with precision, care, and professionalism—a concrete demonstration of what it means to be a reliable partner for Quebec families.
Rapid diagnosis and a strategic choice of high-performance equipment
As soon as the emergency call came in, our lead technician arrived on-site in Longueuil the next morning at 7:00 AM. After inspection:
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The oil system was beyond repair.
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The electrical panel allowed for the addition of a 240 V circuit.
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The home’s insulation was average but stable.
Our recommendation: an 18,000 BTU Gree Extreme wall-mounted heat pump, known for its reliable performance down to -30°C, its Inverter technology, and its eligibility for the $1,704 LogisVert rebate.
Installation in under 48 hours: coordination and precision
Once the quote was approved by the clients, our HVAC installation team mobilized for the next day’s work:
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Careful drilling of the exterior wall to run insulated refrigerant lines.
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Wall-mounted indoor unit placed in the main living area for optimal airflow.
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Outdoor compressor installed on a galvanized wall bracket with a protective cover, shielded from the wind.
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Secure electrical hookup with a dedicated 20 A breaker.
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Vacuum test performed using a digital micron gauge, followed by full system commissioning.
By 3:00 PM, the wall-mounted heat pump was running perfectly. The indoor temperature rose from 15°C to 21°C in less than an hour.
Technical challenges handled with precision
Every emergency installation comes with its share of unexpected issues. In this case:
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The wall had old forced-air heating ducts that had to be carefully avoided.
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The electrical wiring was partially hidden inside the walls: we installed a surface-mounted conduit with a clean finish to stay on schedule.
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The outdoor space was frozen over: we manually defrosted a section to ensure a stable installation.
Thanks to the experience of our RBQ- and CMEQ-certified technicians, every challenge was resolved methodically and transparently.
Immediate results: comfort restored, savings activated
The very next day, the family called us to thank us. Here are the initial benefits they noticed:
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Even heat distribution throughout living spaces, even at -25°C.
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Energy consumption cut by 40% compared to the old oil system.
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Exceptionally quiet operation, perfect for restful nights.
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Ability to integrate a smart thermostat for advanced scheduling.
Because the heat pump qualified for the LogisVert rebate, we helped the family complete all administrative steps. The application was submitted that week and approved within 10 days.
Why this installation showcases AirGreen’s unique expertise
This project is a perfect example of our commitment to quality, responsiveness, and care:
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Response time under 12 hours.
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Full installation within 48 hours, up to Quebec HVAC standards.
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Reliable, energy-efficient equipment built for harsh winters.
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7-day-a-week after-sales support during the heating season.
We didn’t just install a heat pump—we gave this family back their comfort, safety, and peace of mind, exactly when they needed it most.
Tips on how to handle an HVAC emergency in Longueuil or elsewhere
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Contact a local, reputable company with real availability.
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Choose units tested for Quebec’s climate, such as Gree, Fujitsu, or Lennox.
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Make sure the installer is RBQ- and CMEQ-certified and rebate-accredited.
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Insist on a vacuum test and full documentation.
Conclusion: an emergency installation that turned a crisis into a long-term solution
In an emergency, every minute counts. At AirGreen, we’re used to handling critical interventions across Montréal, Laval, Longueuil, the North Shore, and the South Shore, and we know how to deliver efficiency and quality, even under pressure.
This true story shows that even when the unexpected strikes, it’s possible to act fast, act right, and build something lasting. A well-installed wall-mounted heat pump isn’t just a unit—it’s a reliable energy solution for Quebec families.