SAMSUNG WindFree R32 4-Way Cassette | 12,000 BTU
A discreet, high-end and exceptionally comfortable HVAC solution for Greater Montreal
At AirGreen, we install HVAC systems in Montreal, Laval, Longueuil, the North Shore and the South Shore. The SAMSUNG WindFree R32 12,000 BTU 4-way cassette stands out as an ideal solution for high-end homes, modern condos and small businesses looking for even, quiet air distribution without direct drafts.
Unlike standard wall units, this cassette fits directly into the ceiling for a clean, professional finish that is in high demand in contemporary projects in Montreal and Montérégie.
WindFree™ technology: comfort without direct drafts
One of the most advanced features of this unit is WindFree™ technology, which completely changes the cooling experience.
How it works
When WindFree™ mode is on:
- The main louvres close
- Air is released through thousands of micro-perforations
- Air speed drops below 0.15 m/s according to Samsung (nearly still air)
The result:
- No feeling of a cold draft
- Consistent comfort throughout the room
- Ideal for bedrooms, offices and sensitive spaces
According to the manufacturer's specifications, this technology maintains comfort while optimizing energy efficiency.
HVAC performance suited to the Quebec climate
This cassette heat pump is not just about looks — it is designed to perform in demanding winter conditions.
Key capacities:
- Cooling capacity: 12,000 BTU
- Heating: down to -25 °C outdoors, according to Samsung
- Output at -15 °C: up to 11,200 BTU/h
- Rated output at -8 °C: 10,700 BTU/h
Listed on NEEP (AHRI 216441747): at -8 °C, rated capacity of 10,700 BTU/h (COP 2.61) and up to 14,900 BTU/h at full output; at -15 °C, up to 11,200 BTU/h (COP 1.80); at -25 °C, up to 7,000 BTU/h (COP 1.92).
In our installations, we find this unit is well suited to:
- Well-insulated condos
- Finished basements
- Mid-sized commercial spaces
Energy efficiency and savings
For our customers in Longueuil and Montreal, energy consumption remains a key concern.
Performance indicators:
- SEER2: 22.0
- EER2: 12.6
- HSPF2: 10.4
- COP at -8 °C: 2.61
These values place this unit among ENERGY STAR® Cold Climate systems, which means:
- Access to an indicative LogisVert amount of $1,284 (Hydro-Québec list of October 14, 2026). Only Hydro-Québec confirms the assistance granted.
- Significantly lower heating costs
- Better long-term return
HVAC installation: what our experts actually do
A ceiling cassette requires a far more technical installation than a standard wall unit.
Critical steps at AirGreen:
-
Structural review of the ceiling
- Check of the available space (minimum ~10 in. of height)
- Optimal positioning for 4-way air distribution
-
Installation of the built-in drain pump
- Lift capacity up to 29 inches
- Overflow protection (float switch)
-
Refrigerant connection
- Piping: 1/4 – 3/8 in.
- Max length: 66 feet
- Max height difference: 49 feet
-
Electrical connection
- 220V
- MCA: 14A
- MOP: 15A
-
Full testing
- Vacuum pull
- Pressure test
- SmartThings Wi-Fi setup
A real AirGreen case: a condo installation
We recently installed this model in a high-end condo.
Situation:
- Suspended ceiling available
- Client did not want a visible wall unit
- Draft issues with the old system
Solution:
- WindFree 4-way cassette installed in the centre of the living room
- Fully integrated into the ceiling
- Control through the SmartThings app
Result:
- Even temperature throughout the room
- No draft felt
- Significant noise reduction (25 dB(A) at the lowest setting)
Sound level: a major advantage
Manufacturer data:
- Indoor: 25 / 30 / 34 dB(A)
- Outdoor: 54 dB(A)
In residential projects, this makes a huge difference:
- Ideal for bedrooms
- Perfect for working from home
- No disturbance at night
Smart features and advanced control
This unit is designed for modern environments.
Included:
- Built-in Wi-Fi (SmartThings), according to the Samsung submittal
- Auto restart
- Quiet night mode
- Smart humidity control
- Built-in dew point sensor
Some Samsung web pages mention a Wi-Fi adapter sold separately: we confirm it for your unit in the quote.
Available options:
- Central thermostat
- Motion detection
- External control of auxiliary heating
Concrete benefits for AirGreen customers
Why choose this cassette?
- Even 360° air distribution
- No direct drafts
- Discreet ceiling installation
- Strong winter performance
- Indicative LogisVert amount from Hydro-Québec
- Low noise
- Smart control
Common mistakes to avoid (field experience)
Here are the mistakes we often correct:
1. Poor positioning
A cassette that is not centred creates cold and hot spots.
2. Poorly designed drain
Without proper slope or a properly installed pump → risk of leaks.
3. Undersizing
12,000 BTU must match the actual floor area.
4. Installation that is not airtight
Loss of performance and condensation.
At AirGreen, these mistakes are avoided thanks to our rigorous process.
Why trust AirGreen with your HVAC installation
We serve all of:
- Montreal
- Laval
- Longueuil
- North Shore
- South Shore
- Montérégie
Our commitments:
- Transparent pricing before work begins
- Experienced refrigeration technicians working under AirGreen's RBQ licence 5645-9605-01
- $5M liability insurance
Conclusion: a premium HVAC solution well suited to Quebec
The SAMSUNG WindFree R32 12,000 BTU 4-way cassette is an excellent choice for anyone looking for:
- uncompromising comfort
- discreet design
- winter performance
It is a solution particularly well suited to modern properties in Greater Montreal, where looks and performance both matter.
Contact AirGreen
For a fast quote, an assessment or personalized advice on HVAC installation, contact our team today.
We support you from assessment to installation, with a solution tailored to your space.
Warranty: 12 years on the compressor, 12 years on parts and 6 years on labor, straight from the distributor.