SAMSUNG WindFree R32 4-Way Cassette | 18,000 BTU

A high-end HVAC solution designed for invisible comfort and maximum efficiency

In the field of HVAC in Montreal, Laval, Longueuil, the North Shore and the South Shore, expectations have changed: customers today want systems that are efficient, quiet, discreet and able to keep comfort consistent even through a harsh winter. The SAMSUNG WindFree R32 18,000 BTU 4-way cassette meets exactly those requirements, with advanced technologies that we regularly install at AirGreen in high-end residential and commercial projects.

This type of ceiling unit is especially suited to open spaces, modern condos, professional offices or shops where looks and even air distribution are essential.

WindFree™ technology: comfort without direct drafts

One of the major distinguishing features of this system is WindFree™ technology, which completely transforms the cooling experience.

Unlike traditional systems that blow air directly at occupants, this unit:

• Closes its louvres in WindFree™ mode
• Releases air through thousands of micro-perforations
• Keeps air speed below 0.15 m/s, according to Samsung

Real results in the field

During an HVAC installation in a professional office, the client complained of constant discomfort with the old wall unit. After replacing it with a WindFree™ cassette:

• Cold spots disappeared completely
• Employee comfort improved
• Fewer complaints about drafts

Impressive heating performance for the Quebec climate

Life in Greater Montreal places high demands on heating. This model is designed to work efficiently in extreme conditions:

• Heats down to -25 °C outdoors, according to Samsung
• High capacity even at low temperatures
• Nominal heating output up to 20,000 BTU at 8 °C

According to the manufacturer's technical data:

• Heating range: 3,300 to 23,500 BTU/h at 8 °C
• Optimized COP at low temperatures
• Stable operation even in winter conditions

Listed on NEEP (AHRI 215220729): at -8 °C, rated capacity of 15,600 BTU/h (COP 2.31) and up to 25,300 BTU/h at full output; at -15 °C, up to 20,000 BTU/h (COP 1.80); at -25 °C, up to 15,400 BTU/h (COP 1.67).

A real AirGreen example

In a duplex, we replaced an inefficient central system with two Samsung 4-way cassettes. The result:

• Even heating on both floors
• No more cold spots near the ceilings

Superior energy efficiency and grant eligibility

This model is certified:

• ENERGY STAR®
• ENERGY STAR® Cold Climate

With remarkable performance:

• SEER2: 20.5
• HSPF2: 9.5
• EER2: 12.5

The indicative LogisVert amount of $1,872 (Hydro-Québec list of October 14, 2026) makes it a strategic investment for homeowners. Only Hydro-Québec confirms the assistance granted.

At AirGreen, we help our customers with:

• Confirming eligibility
• Submitting the documents
• Choosing the best equipment

HVAC installation: what you really need to know

Dimensions and integration

The compact indoor unit:

• 22.63 x 22.63 x 9.81 inches
• Recessed ceiling installation (2x2 format)

Outdoor unit:

• 34.63 x 12.19 x 31.38 inches

Standard piping

• 1/4 – 1/2 inch
• Maximum length: up to 164 feet

Important features

• Built-in drain pump (lift up to 29 inches)
• Built-in humidity sensor for energy optimization
• Built-in Wi-Fi with the SmartThings app, according to the Samsung submittal

Common installation mistakes to avoid

At AirGreen, we have corrected several poorly done installations by other contractors. Here are the most common mistakes:

1. Poor ceiling positioning

Poor distribution can create:

• Hot and cold spots
• Poor air circulation

2. Poorly configured drain

Without proper slope or a working pump:

• Risk of water leaks
• Ceiling damage

3. Incorrect sizing

An undersized or oversized system leads to:

• Loss of efficiency
• Premature wear

Our approach

Every HVAC installation in Montreal, Laval, Longueuil and the South Shore includes:

• An on-site assessment of heating needs
• A review of architectural constraints
• Installation with performance testing

Smart comfort and advanced control

This unit offers several advanced features:

• Built-in Wi-Fi (SmartThings), according to the Samsung submittal
• Control by wired or wireless remote
• Quiet night mode
• Auto restart after a power outage
• Smart humidity management

It can also be integrated into a centralized management system for commercial buildings.

Some Samsung web pages mention a Wi-Fi adapter sold separately: we confirm it for your unit in the quote.

Build quality and durability

Samsung designed this model to high standards:

• Galvanized steel outdoor casing with anti-corrosion coating
• Aluminum-copper heat exchanger
• UL 60335-2-40 certification

In the field

We have installed this model in several businesses, where:

• Operating cycles are intensive
• Demands are high

The result: excellent reliability and very few service calls after installation.

Quiet operation and acoustic comfort

Sound level:

• Indoor: 29 to 39 dB(A)
• Outdoor: 58 dB(A)

This level is especially appreciated in:

• Professional offices
• Bedrooms
• Meeting rooms

Why choose AirGreen for your HVAC project

Choosing the right equipment is essential, but the installation is even more critical.

What we guarantee

• Transparent pricing: no surprises
• Experienced technicians in HVAC
• Optimized installation (vacuum, testing, adjustments)
• $5M liability insurance
• Service throughout Greater Montreal

A concrete example

On a commercial project, the client had received a cheaper competing quote. After review:

• Incorrect sizing
• Some critical components missing

We proposed a suitable solution with a compliant installation. The result: better performance and no corrections needed afterwards.

An ideal solution for many types of projects

This 4-way cassette is well suited to:

• Modern condos
• Offices
• Restaurants
• Open commercial spaces
• Houses with suspended ceilings

It combines:

• Discreet looks
• High performance
• Even comfort

Conclusion: a solid choice in ceiling HVAC

The SAMSUNG WindFree R32 18,000 BTU 4-way cassette is a complete solution for modern heating and cooling needs in Montreal, Laval, Longueuil, the North Shore and the South Shore.

It stands out for:

• Its unique WindFree™ technology
• Its cold-climate performance
• Its energy efficiency
• Its discreet integration

At AirGreen, we regularly recommend it for projects where comfort, performance and looks are priorities.

Contact AirGreen about your project

Would you like a price, a recommendation or to schedule an HVAC installation?

Contact our team today:

• Personalized assessment
• Technical advice
• Access to available grants
• Professional installation covered by warranty

Warranty: 12 years on the compressor, 12 years on parts and 6 years on labor, straight from the distributor.