NOVAIR Hyper Heat Wall-Mounted Air Conditioning Heat Pump (-35°C) | 12,000 BTU

• NOVAIR ULTRA HEAT: BROCHURE
• NOVAIR HYPER HEAT: BROCHURE

The wall-mounted heat pump designed for Montreal winters

The NOVAIR Hyper Heat (-35°C) | 12,000 BTU Wall-Mounted Air Conditioning Heat Pump is designed for homeowners who experience the true winters of Montreal , Laval , Longueuil , the North Shore , and the South Shore . It was developed to replace or supplement electric baseboard heaters, oil or gas systems, while ensuring precise and comfortable air conditioning during warmer periods.

At AirGreen, we install this model in single-family homes, typical Montreal duplexes, condos, rental properties, and small businesses. Our goal is simple: to offer a stable, predictable, and economical heating and cooling solution , providing true four-season comfort and controlled electricity bills.

A complete system for heating and cooling all year round

The NOVAIR Hyper Heat 12,000 BTU is a single-zone wall-mounted heat pump powered by 220V (208/230V, 1 phase, 60Hz) using R-410A refrigerant. Its compact size is particularly suitable for:

• A large open-plan living room with kitchen and dining area;

• A main bungalow floor with a central hallway;

• A 4½ or 5½ type condo;

• A small commercial space (professional office, hair salon, clinic, etc.).

In summer, the air conditioning function maintains a stable temperature while dehumidifying the air, significantly improving comfort compared to simply opening a window or using a portable air conditioner. In winter, the heating function takes over from the baseboard heaters and allows for a marked reduction in electricity consumption, especially when a constant temperature is maintained day and night.

Main technical characteristics

Main technical specifications of the 12,000 BTU model:

• Rated cooling capacity : 12,000 BTU;

• Modulating heating capacity with performance maintenance down to -35°C ;

• High seasonal efficiency : SEER of approximately 25.5, HSPF of approximately 13, with a COP that can reach nearly 3.8 under optimal conditions;

• Refrigerant : R-410A;

• Power supply : 220 V, MCA (minimum amperage) 15 A, MOP (maximum overcurrent protection) 15 A;

• Minimum indoor noise level around 24 dB(A), ideal for a living room or bedroom;

• Outdoor noise level of approximately 56 dB(A), discreet for the courtyard or balcony;

• Refrigeration piping : 1/4 – 1/2 in, standard configuration for residential installations.

In practical terms, this means that the NOVAIR Hyper Heat 12,000 BTU heat pump can provide the main comfort of an open-plan living space, while remaining quiet and energy efficient.

Cold climate performance: heating down to -35°C

The real strength of this heat pump is its ability to heat efficiently in cold climates. Many conventional heat pumps lose efficiency well before -20°C. The Hyper Heat series is designed to maintain consistent heating capacity down to approximately -15°C , and then to continue providing useful heat down to -35°C , where other systems switch almost entirely to supplemental heating.

This performance stability translates on the field into:

• Less switching on electric baseboard heaters or the furnace;

• A more consistent indoor temperature, even during periods of intense cold;

• Better controlled electricity bills, winter after winter.

To achieve this, the outdoor unit incorporates, among other things:

• A compressor suitable for low-temperature starts;

• A heating belt on the compressor ;

• A heated condensation tray to prevent the water from freezing under the unit;

• A casing design that promotes water flow during defrost cycles.

Energy efficiency: understanding SEER, HSPF and COP

Most customers ask us what SEER , HSPF, and COP values ​​mean. In summary:

• The SEER (Seasonal Energy Efficiency Ratio) reflects the performance of the heat pump over a cooling season. The higher the SEER, the lower the air conditioning costs.

• The HSPF (Seasonal Heating Performance Factor) measures heating efficiency over the entire cold season.

• The COP (coefficient of performance) represents the ratio between the energy supplied to the home and the energy consumed. A COP of 3.8 means that for every 1 kWh consumed, approximately 3.8 kWh of heat are transferred to your home.

Compared to electric baseboard heaters with a COP of 1 (1 kWh consumed = 1 kWh of heat), a properly sized NOVAIR Hyper Heat heat pump can cut heating costs in half, or even more in some cases. This explains why many homeowners choose to install the heat pump along with a more efficient electric water heater to optimize their energy consumption throughout their home.

Acoustic comfort and air quality

A wall-mounted heat pump should be discreet, especially when installed in a living room or bedroom. The NOVAIR Hyper Heat offers:

• A minimum interior noise level of approximately 24 dB(A) at low engine speeds, perceived as a slight hiss;

• Multiple fan speeds, including a very low mode for nighttime;

• A fan with a carefully designed geometry to limit air turbulence.

In terms of air quality, the indoor unit:

• Includes biological filtration and washable filters;

• Captures some of the dust, pollen and particles;

• Helps reduce stagnant odors thanks to constant air circulation.

Regular maintenance helps to maintain this level of comfort. This is where HVAC maintenance becomes so important.

Smart features for easier everyday use

The NOVAIR Hyper Heat 12,000 BTU is equipped with features that make life easier:

• WiFi included : control via application, scheduling of time slots, remote temperature adjustment (convenient for chalets, rental accommodations or offices);

• Automatic restart after a power outage, to restore previous settings;

• Turbo mode to quickly reach the desired temperature;

• Automatic vertical and horizontal sweeping of the louvers to distribute air evenly;

• Refrigerant leak detection , contributing to the safety of the installation;

• Suitable operating modes: heating, air conditioning, dehumidification, ventilation, frost protection.

These tools allow our customers to take full advantage of their wall-mounted heat pump without worrying about complex daily adjustments.

10-10-0 warranty and parts availability

The NOVAIR Hyper Heat series comes with a 10-year warranty on the compressor and 10-year warranty on parts , provided the unit is installed by a qualified contractor and registration is completed correctly. A labor warranty option is also available, subject to applicable programs.

Other reassuring elements:

• Parts are stored in multiple warehouses across Canada;

• Target availability time of approximately two working days for the majority of common parts;

• Dedicated local technical support for HVAC professionals.

For the customer, this means that the heat pump is not an isolated product: it is supported by a structured network, which facilitates after-sales service and any necessary repairs.

AirGreen's expertise in the field: from HVAC analysis to maintenance

A structured approach for each project

Every home is unique. Before recommending a NOVAIR Hyper Heat 12,000 BTU , we analyze:

• The actual area of ​​the zone to be served;

• The type of construction (brick plex, recent house, concrete condo, century-old house, etc.);

• The orientation of the facade and the presence of large windows;

• Insulation, possible air leaks;

• Existing systems (baseboard heaters, electric furnace, gas, oil, wood stove);

• Lifestyle habits (desired temperature, presence of occupants at home during the day, teleworking).

This analysis allows us to confirm that a 12,000 BTU wall-mounted heat pump is suitable, or to recommend another tonnage if necessary (9,000 or 18,000 BTU for example) in order to avoid oversizing or undersizing.

Real-life examples of installations in Greater Montreal

Condo in Brossard

In an open-concept condo on the South Shore , the owner had large south-facing windows. In winter, the apartment overheated near the windows and stayed cooler at the back. In summer, the solar heat forced her to use a noisy portable air conditioner.

We have :

• Installed the NOVAIR Hyper Heat 12,000 BTU on a central wall overlooking both the living room and the kitchen;

• Secure the outdoor unit on a wall bracket at a sufficient height to prevent snow accumulation;

• Planned for 1/4 – 1/2 inch piping with reduced and discreet routing;

• Configured the WiFi application for remote management.

Result: significant reduction in heating bills, improved comfort and quiet air conditioning in summer.

Bungalow in Laval

In a bungalow in Laval , the owners wanted to reduce their reliance on the electric furnace. The main floor is quite open, with a living room opening onto the kitchen and a hallway leading to the bedrooms.

Our approach:

• Installation of the indoor unit in the living room, towards the hallway;

• Outdoor unit on a ground slab with anti-vibration pads ;

• Coordination with an electrician for a dedicated 220V/15A circuit.

In winter, the heat pump provides most of the heating for the upstairs. The furnace is then used almost exclusively as a backup on the few very cold nights.

Commercial premises in Montreal

In Montreal , in a small professional service space, the owner needed an efficient air conditioning solution for the summer and a more comfortable heating solution for the winter than a simple convector heater.

We installed a NOVAIR Hyper Heat 12,000 BTU unit, sized for the space, and programmed operating schedules via Wi-Fi. The heat pump starts before opening and automatically shuts off at the end of the day, thus optimizing energy costs without requiring daily intervention.

Careful HVAC installation: key steps

A successful HVAC installation takes place in several structured stages:

1. 100% free on-site estimate to validate the technical solution;

2. Choice of location for the indoor unit (air circulation, aesthetics, accessibility for maintenance);

3. Selection of the location of the outdoor unit (clearances, noise, snow, access for service);

4. Controlled drilling through the wall with protection of the building envelope;

5. Passage of refrigeration piping and drainage, with external cover or aluminum covers where necessary;

6. Electrical connection complying with the manufacturer's MCA and MOP ;

7. Careful vacuuming of the refrigeration circuit and leak testing;

8. Start-up, heating and air conditioning tests;

9. Full explanation to the customer: modes, maintenance instructions, optimal settings.

Each installation is carried out by qualified refrigeration technicians and supervised in compliance with the standards in force in Quebec, with our RBQ clearly indicated.

Common mistakes to avoid

Thanks to our experience in hundreds of projects, we regularly observe the same pitfalls:

• Incorrect sizing : a unit that is too small will struggle to keep up; a unit that is too large risks cycling too often, causing discomfort and premature wear;

• Installing the outdoor unit in a closed corner or under a balcony too close to the ceiling, which limits air circulation and complicates defrosting;

• Poorly designed drainage, causing ice to form under the unit in winter;

• Choosing a circuit breaker or wire gauge that is unsuitable in relation to the specified MCA and MOP ;

• Installation by a contractor not specialized in HVAC , which may void the warranty.

At AirGreen, we integrate these elements from the project design stage, which prevents the client from experiencing performance or reliability problems later on.

HVAC Maintenance: Ensuring the Longevity of the NOVAIR Hyper Heat

To ensure your NOVAIR Hyper Heat wall-mounted heat pump maintains its performance, regular HVAC maintenance is essential. We generally recommend:

• Clean the internal filters every 1 to 3 months depending on usage;

• Annual inspection of the indoor unit (heat exchanger, fan, condensate tray);

• Inspection of the outdoor unit (condenser, heating tray, fan, general condition);

• Electrical check (tightening of terminal blocks, current measurement);

• Adjust settings if necessary.

Proper maintenance prolongs the life of the unit, maintains good air conditioning in summer and heating in winter, and protects the warranty.

LogisVert grant: $1,200 for this model

The NOVAIR Hyper Heat (-35°C) | 12,000 BTU Wall-Mounted Air Conditioning Heat Pump is eligible for a $1,200 LogisVert provincial grant (updated November 26, 2025). Combined with annual energy savings, this assistance significantly reduces the net cost for the homeowner.

Our team can:

• Provide the AHRI number 211709683 ;

• Specify the exact models interior (2LEA12UUSK-I) and exterior (LEA12SZ35SK-O);

• Issue a detailed invoice that complies with the program requirements;

• Advise the client on the steps to take with the relevant organizations.

This simplifies grant management and speeds up the receipt of funds.

Why choose AirGreen for your NOVAIR Hyper Heat project?

By working with AirGreen for the installation of your NOVAIR Hyper Heat 12,000 BTU wall-mounted heat pump , you benefit from:

• From a team specializing in heating, ventilation and air conditioning (HVAC) for cold climates;

• From concrete experience on the NOVAIR range, with real field feedback on reliability;

• Free on-site estimates and transparent pricing ;

• A simple policy: payment only at the end, when the customer is satisfied;

• A structured and accessible after-sales service;

• From two main service points: Montreal office (4951 Sainte-Catherine Street East) and showroom on the South Shore in Boucherville.

Ready to plan your NOVAIR Hyper Heat heat pump installation?

The NOVAIR Hyper Heat (-35°C) | 12,000 BTU wall-mounted air-conditioning heat pump offers a solid balance between performance, energy efficiency, quiet operation, and reliability. It is a solution particularly well-suited to the climatic conditions of Montreal , Laval , Longueuil , the North Shore , and the South Shore .

To discuss your project, get personalized advice or schedule a free estimate visit:

• Call us at 514-316-2973 for the Montreal – Laval area;

• Call 514-316-3007 for the South Shore ;

• Or write to us at sales@airgreen.ca .

Our team takes care of the analysis, the complete HVAC installation and the long-term support so that your NOVAIR Hyper Heat heat pump offers you the best of its potential, winter and summer.