CANAIR 4C28 Heat Pump - R454B | 5-Zone - 36,000 BTU Outdoor

In stock
SKU: 4C28MC536H21
36,000BTU/h · 5 heads
−30 °Cheats down to
$4,560LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-454BUp to 5 heads
Areas
Talk to a technician · 514 316-2973
Outdoor unit 4C28MC536H21Possible indoor models 4C28SEH06H21, 4C28SEH09H21, 4C28SEH12H21, 4C28SEH18H21, 4C28SEH24H21, 4C28SEH33H21AHRI 215449730· ENERGY STAR 3712089
In short

The CanAir 4C28 R454B 36 000 multi-zone heat pump heats and cools 5 rooms with a single outdoor unit. it delivers 38,000 BTU/h at −8 °C, heats down to −30 °C and qualifies for a $4,560 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

5 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 387515AHRI 215449730LogisVert · October 1, 2026
+Indoor head from 19.5 dB(A)Rank 7 (tied) of 134. Class median: 28 dB(A).
+38,000 BTU/h at −8 °CRank 9 (tied) of 138. Class median: 27,400 BTU/h.
+$4,560 LogisVert grantRank 5 (tied) of 100. Class median: $3,480.
!Good to know: 65 dB(A) outdoorsRank 127 of 141; class median: 61 dB(A).
38,000BTU/h certified at −8 °C
−30 °Cstill heating
5heads
2.12COP at −8 °C
$4,560LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

4C28MC536H21

Outdoor unit

One compressor for the whole house. It supplies up to 5 heads and modulates from 10,000 to 38,000 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones6 zones
18,000BTU
23
27,000BTU
234
36,000BTU
234Here
48,000BTU
23456

CanAir 4C28 R454B 36 000 · 5 zones

38,000 BTU/h
at −8 °C
$4,560
LogisVert

Up to 5 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 100 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
10,000 → 44,000 BTU/h
-8 °C
8,000 → 38,000 BTU/h
-15 °C
7,200 → 36,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling23.0
Scale 1 – 30Median: 21
Rank 18 (tied) of 141 in its class.
HSPF2 · seasonal heating10.7
Scale 1 – 15Median: 10
Rank 13 (tied) of 141 in its class.
EER2 · cooling in peak heat13.0
Scale 1 – 20Median: 12
Rank 15 (tied) of 138 in its class.
COP at −15 °C2.0
Scale 0 – 4Median: 1.9
Rank 28 (tied) of 118 in its class.
ENERGY STAR Most EfficientCold climate · ID 3712089 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

38,000 BTU/h÷ 1,000 ×$120=$4,560

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 215449730). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone5 wall units
On the wall1 outdoor unit5 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$4,560 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

38.39 in
4C28MC536H21Depth 16.34 in
38.58 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
40 A max. breaker
MCA 37 A · 220 V
Outdoor unit
Head 1
Head 2
Head 3
Head 4
Head 5
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 3/8 in under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 37 A, 40 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

19.5
47
65
28
61
20 dB(A)3040506070
19.5 Reference head, lowest speed47 Reference head, highest speed28 Class indoor median65 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
10,000BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−30 °CColdest certified pointNEEP still lists 22,400 BTU/h at a COP of 1.47 at −22 °F.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTU · 3 tonsSheet
Certified cooling at 35 °C36,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)23.0AHRI
EER2 (instant cooling efficiency)13.0AHRI
HSPF2 (seasonal heating efficiency, region IV)10.7AHRI
HSPF2, region V (coldest)8.5NEEP
Heating
Capacity at +8.3 °C36,000 BTU/h · COP 4NEEP
Capacity at −8 °C38,000 BTU/h · COP 2.12NEEP
Capacity at −15 °C36,000 BTU/h · COP 2.0NEEP
Capacity at −30 °C (max.)22,400 BTU/h · COP 1.47NEEP
Modulation range10,000 – 38,000 BTU/hNEEP
Heats down to−30 °CSheet
Zones and heads
Zones on this product5 ZonesSheet
Maximum zones5 ZonesSheet
Possible indoor models4C28SEH06H21, 4C28SEH09H21, 4C28SEH12H21, 4C28SEH18H21, 4C28SEH24H21, 4C28SEH33H21Sheet
Combinations offered19 · 6+6+6+6+6 … 9+9+9+9+12Sheet
Indoor dimensions (W × D × H)33.40 x 9.18 x 11.76 inSheet
Vertical louversAutoSheet
Horizontal louversManualSheet
Airflow (reference head)442 CFMSheet
Indoor sound (reference head)19.5 – 47 dB(A)Sheet
Installation
Outdoor unit (W × D × H)38.58 x 16.34 x 38.39 inSheet
Line sizes1/4 - 3/8 inSheet
Outdoor sound65 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)37 ASheet
MOP (maximum overcurrent protection)40 ASheet
RefrigerantR-454BSheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI215449730AHRI
ENERGY STARYes · cold climate · ID 3712089ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$4,560LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

Canair innovation serving Quebec comfort

At AirGreen, we believe that exceptional indoor comfort is based on the combination of cutting-edge technology, energy sustainability, and total adaptability to the Quebec climate . The CANAIR 4C28 – R454B | 5-Zone – 36,000 BTU Outdoor wall-mounted heat pump perfectly embodies this balance. This compact and versatile multi-zone system redefines the standards for residential and commercial heating and cooling in Montreal, Laval, Longueuil, the North Shore, and the South Shore.

Designed specifically for the harshest Quebec winters, this heat pump boasts impressive performance down to –30°C , while ensuring consistent, quiet, and energy-efficient comfort. Every detail—from the choice of R-454B refrigerant to the inverter technology—has been designed to reduce energy consumption , maximize comfort , and extend the system's lifespan .


Next-generation inverter technology

The CANAIR 4C28's integrated inverter technology is more than just an improvement: it's a revolution in HVAC energy management . Unlike traditional systems that operate in on/off mode, the inverter compressor continuously adjusts speed and power according to actual needs. The result:

  • A reduction in electricity consumption of up to 30%;

  • Constant maintenance of the ambient temperature , without sudden fluctuations;

  • A soft start , reducing mechanical wear on the compressor;

  • Increased system durability and quieter operation.

This intelligent regulation allows you to quickly heat a room at dawn or efficiently cool a house in the middle of summer, while maintaining optimal efficiency and minimal energy consumption .


The power of a complete multi-zone system

The CANAIR 4C28 – 36,000 BTU outdoor unit is designed to power up to five separate zones in your home. This means each room—whether it's the living room, bedrooms, office, or basement—can be independently cooled and heated , according to your preferences and occupancy schedules.

This flexibility is particularly valuable in multi-generational homes, duplexes, or multi-story properties. For example, you can:

  • Maintain a stable temperature in the living room while lowering that of the bedrooms during the day;

  • Efficiently heat the basement without affecting other areas;

  • Offer each family member personalized control over the comfort of their room.

Thanks to its compatibility with several indoor units (from 6,000 to 33,000 BTU), the 4C28 series adapts perfectly to varied surface areas and specific energy needs.


Certified performance for extreme climates

The CANAIR 4C28 – R454B heat pump displays remarkable performance indices :

  • SEER2 (air conditioning efficiency): 23.0

  • HSPF2 (heating efficiency): 10.7

  • EER2 (instantaneous energy efficiency): 13.0

These figures confirm energy excellence among the highest in its category. Thanks to its high-efficiency compressor and new-generation refrigerant, it offers stable heating power even at -30°C , where several competing models lose efficiency.

This provides owners with consistent comfort throughout the year, without overconsumption. Better still, this exceptional performance opens the door to provincial LogisVert subsidies of up to $3,600 , making it both an environmentally friendly and profitable investment .


A design thought for reliability and durability

The Canair 4C28 series was developed with a clear philosophy in mind: to provide a system capable of lasting performance, regardless of the season . Here are some of the features that set this heat pump apart:

  • External heating cables : Prevent ice buildup around the compressor and ensure smooth restart after a winter storm.

  • “Self-cleaning” function : eliminates moisture and bacteria, preventing mold inside the unit.

  • Anti-cold air draught system : prevents unpleasant draughts when starting in heating mode.

  • Turbo mode : allows you to quickly reach the desired temperature.

  • Silent Mode : Ideal for bedrooms or offices, ensuring absolute quiet.

  • Wi-Fi control (optional) : allows you to manage the system remotely from a smartphone or tablet.

In addition, the indoor units are equipped with TU1 copper coils, chosen for their excellent corrosion resistance and superior durability. The outdoor unit, meanwhile, is protected by a weather-treated galvanized steel structure—a major asset for Quebec winters.


Choosing R-454B refrigerant: a step towards a greener future

R-454B refrigerant gas represents a major advancement in HVAC. It offers a nearly 80% reduction in global warming potential (GWP) compared to R-410A, while maintaining exceptional energy efficiency.

In addition to its positive environmental impact, this A2L fluid exhibits more stable thermodynamic behavior and superior efficiency at low temperatures . In short, it allows your heat pump to produce more heat with less energy, while complying with new North American environmental regulations.

It's an eco-responsible decision, but also a guarantee for the future : investing in a Canair heat pump today means ensuring you have a system that already complies with tomorrow's environmental standards.


Silence and comfort, down to the smallest details

Comfort isn't just about temperature—it's about quietness . With an outdoor noise level capped at 65 dB(A) and indoor units ranging from 19.5 to 47 dB(A) , the Canair 4C28 series stands out for its quietness. So you can enjoy a peaceful environment, even when the system is running at full power.

This acoustic performance is made possible by redesigned fans and a compressor mounted on anti-vibration dampers. In the evening, in night mode, or during a meeting, the heat pump can be forgotten—while continuing to maintain an ideal temperature.


A complete guarantee and absolute peace of mind

The warranty offered with the CANAIR 4C28 heat pump demonstrates the manufacturer's confidence in the quality of its design:

  • 10 years on the compressor ;

  • 10 years on parts ;

  • 10 years on labor (optional) .

This exceptional warranty, combined with AirGreen's installation expertise, ensures complete peace of mind for the next decade. You're investing in a premium product backed by trusted local service, with no worries or surprises.


The AirGreen experience: expertise, precision and transparency

At AirGreen, each installation is carried out by RBQ certified refrigeration technicians , passionate about their profession and trained in the latest HVAC technologies.
Our approach is based on three fundamental pillars:

  1. Customized technical analysis : complete assessment of your home, insulation, air volume and your thermal needs.

  2. Meticulous and safe installation : compliance with electrical and HVAC standards, leak testing, precise calibration of air flow and refrigerant.

  3. Responsive and human after-sales service : our local teams intervene quickly, whether for maintenance, verification or system updates.

We firmly believe that a satisfied customer is a well-informed customer. That's why no deposit is required : you only pay when the job is completed to your complete satisfaction.


Testimonials and real results

Our clients in Montreal, Laval and Boucherville are seeing concrete results:

  • 25 to 35% reduction in heating costs from the first winter season;

  • Increased comfort in all rooms , even at -25°C;

  • Remarkable silence compared to their old system;

  • Reduced maintenance , thanks to the reliability of the inverter compressor.

In a recent installation in Rosemont, a family was able to replace their old oil-fired system with a Canair 4C28 heat pump. The result: annual savings of over $800 on their energy bill and unparalleled comfort, even in January.


A sustainable, ecological and efficient HVAC solution

By choosing the CANAIR 4C28 – R454B | 5-Zones – 36,000 BTU Outdoor heat pump , you are choosing more than just a device:
you choose a philosophy of lasting comfort .
You reduce your carbon footprint, increase the energy value of your property, and enjoy optimal comfort 12 months a year.

At AirGreen, we support this transition with passion, rigor, and expertise. Each project is a mission for us: to make Quebec homes more comfortable, more economical, and more environmentally friendly .


Conclusion – AirGreen, your trusted HVAC partner

AirGreen is Quebec know-how at the service of your comfort .
From selecting the right model to complete installation, our team ensures that every detail is executed with precision and transparency.

Contact us today at 514-316-2973 or email us at sales@airgreen.ca to benefit from a 100% free on-site estimate . Together, let's transform your home into a haven of comfort, efficiency and serenity.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 38,000 BTU/h at −8 °C, 36,000 at −15 °C and 22,400 at −30 °C.

How many heads can I connect?

Up to 5 on this outdoor unit. This product is configured for 5 heads.

Can I mix head sizes?

Yes. The “Zones” menu offers 19 combinations, from 6+6+6+6+6 to 9+9+9+9+12 (in thousands of BTU). Each head is sized for its room.

How much is the LogisVert grant?

$4,560 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 3712089. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −30 °C. At −30 °C, it still delivers 22,400 BTU/h with a COP of 1.47.

Is it noisy?

Indoors, the reference head goes down to 19.5 dB(A). Outdoors, 65 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $4,560AHRI 215449730 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 387515 (AHRI 215449730): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3712089.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.