Zephyr R-454B Dual Zone Heat Pump | 18,000 BTU Compressor | Montreal, Laval, Longueuil, South Shore & North Shore

In stock
SKU: ZE-518M225-99
18,000BTU/h · 2 heads
−25 °Cheats down to
$1,380LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-454BUp to 2 heads
Areas
Talk to a technician · 514 316-2973
Outdoor unit ZE-518M225Possible indoor models ZE09CB25I, ZE12CB25IAHRI 216684161· ENERGY STAR 3893663
In short

The Zephyr Hi Multi Xtreme R454B 18 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 11,500 BTU/h at −8 °C, heats down to −25 °C and qualifies for a $1,380 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 48 multi-zone systems of 18,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 424268AHRI 216684161LogisVert · October 1, 2026
!Good to know: 11,500 BTU/h at −8 °CRank 42 of 45; class median: 15,000 BTU/h.
11,500BTU/h certified at −8 °C
−25 °Cstill heating
2heads
2.91COP at −8 °C
$1,380LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

ZE-518M225

Outdoor unit

One compressor for the whole house. It supplies up to 2 heads and modulates from 13,900 to 18,300 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones
18,000BTU
Here
24,000BTU
23
36,000BTU
234
42,000BTU
2345

Zephyr Hi Multi Xtreme R454B 18 000 · 2 zones

11,500 BTU/h
at −8 °C
$1,380
LogisVert

Up to 2 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 100 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
13,900 → 25,020 BTU/h
-8 °C
11,000 → 18,300 BTU/h
-15 °C
11,100 → 18,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling22.0
Scale 1 – 30Median: 22
Rank 18 (tied) of 47 in its class.
HSPF2 · seasonal heating10.0
Scale 1 – 15Median: 10
Rank 15 (tied) of 46 in its class.
EER2 · cooling in peak heat13.3
Scale 1 – 20Median: 12.5
Rank 15 of 45 in its class.
COP at −15 °C1.99
Scale 0 – 4Median: 2
Rank 30 of 41 in its class.
ENERGY STAR Most EfficientCold climate · ID 3893663 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

11,500 BTU/h÷ 1,000 ×$120=$1,380

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 216684161). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 48 multi-zone systems of 18,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$1,380 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

12.21 in
ZE-518M225Depth 26.38 in
33.86 in
Dimensions: product sheet (W × D × H).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

55
56
20 dB(A)3040506070
55 Outdoor unit56 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
18,300BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
13,900BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−25 °CColdest certified pointNEEP still lists 13,400 BTU/h at a COP of 1.50 at −13 °F.
200 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)18,000 BTU · 1,5 tonsSheet
Certified cooling at 35 °C18,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)22.0AHRI
EER2 (instant cooling efficiency)13.3AHRI
HSPF2 (seasonal heating efficiency, region IV)10.0AHRI
HSPF2, region V (coldest)8.0NEEP
Heating
Capacity at +8.3 °C18,000 BTU/h · COP 3.82NEEP
Capacity at −8 °C11,500 BTU/h · COP 2.91NEEP
Capacity at −15 °C18,000 BTU/h · COP 1.99NEEP
Capacity at −25 °C (max.)13,400 BTU/h · COP 1.5NEEP
Modulation range13,900 – 18,300 BTU/hNEEP
Heats down to−25 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones2 Zones (Dual Zone)Sheet
Possible indoor modelsZE09CB25I, ZE12CB25ISheet
Combinations offered2 · 9 + 9 … 9 + 12Sheet
Indoor dimensions (W × D × H)30 3/4 x 10 5/8 x 8 1/4, 33 1/2 x 10 5/8 x 8 1/4 inSheet
Installation
Outdoor unit (W × D × H)33.86 x 26.38 x 12.21 inSheet
Outdoor sound55 dB(A)Sheet
Base pan heater200 WNEEP
Electrical
Voltage220 VSheet
RefrigerantR-454BSheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI216684161AHRI
ENERGY STARYes · cold climate · ID 3893663ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$1,380LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Description

Everything we have written about this system.

Powerful and quiet, without compromise

At AirGreen, we know that the comfort of a Quebec home depends on efficient, quiet and reliable HVAC solutions, no matter the season. It is precisely with this in mind that we have chosen to integrate the Zephyr R-454B DoubleZone Heat Pump | 18,000 BTU Compressor into our catalog. This multi-zone unit, designed according to our strict technical requirements and respecting Canadian quality standards , perfectly meets the needs of residences located in Montreal, Laval, Longueuil , as well as on the North Shore and the South Shore .

A system designed for Quebec climates

The Zephyr DoubleZone 18,000 BTU is a concentrate of innovation adapted to the harsh winters and hot summers of Quebec. Thanks to its high-performance compressor operating down to -25°C , it offers stable heating, even during the worst cold spells on the North Shore or in Longueuil.

  • Heating capacity : -25°C without loss of efficiency

  • Cooling capacity : 18,000 BTU

  • Ecological refrigerant : R-454B , less polluting and compliant with modern environmental standards

Silence and discretion at the heart of performance

One of the biggest advantages of this Zephyr heat pump is its ultra-quiet operation . Its outdoor unit generates a noise level of only 55 dB(A) , making it one of the quietest machines on the market for a dual-zone configuration. Whether you live in a condo in downtown Montreal or a single-family home in Boucherville, peace and quiet are guaranteed.

A smart dual zone for personalized comfort

Thanks to its dual-zone system , the Zephyr can power two separate rooms with a single outdoor unit. Whether you want to air condition a bedroom and a living room, or an office and a basement, this model offers you an economical, efficient and aesthetic solution.

  • Available configurations : 9+9 or 9+12 (BTU per indoor unit)

  • Compatible indoor models : ZE09CB25I and ZE12CB25I

  • Maximum number of zones : 2

An installation signed AirGreen: quality assurance

At AirGreen, we have already installed this Zephyr DoubleZone 18,000 BTU in several residences in Laval, Saint-Bruno, Terrebonne, Brossard and Rosemère . The feedback is unanimous: silence, efficiency, energy savings .

A concrete example: in Candiac , a retired couple was looking for a solution to maintain a stable temperature between their upstairs bedroom and the living room. We recommended this 9+9 configuration, which was installed in a single day. The result: a 27% reduction in energy bills and increased comfort, both summer and winter.

Exceptional energy efficiency

  • SEER2 : 22.0

  • HSPF2 : 10.0

  • EER2 : 13.3
    These coefficients demonstrate that this system is not only efficient, it is also extremely energy-efficient . This makes it an excellent solution for all homeowners in Montreal and its surrounding areas who are concerned about reducing their ecological footprint while maximizing their comfort.

A $1,380 LogisVert grant not to be missed

The Zephyr DoubleZone 18,000 BTU is eligible for the provincial LogisVert grant , which allows you to obtain up to $1,380 in financial assistance . AirGreen takes care of everything: eligibility verification, application submission, technical documentation, etc.

Guarantee and peace of mind

  • Compressor : 10 years

  • Parts : 10 years

  • Labor : 0 years (optional with 10-10-10 extended warranty available)

At AirGreen, we highly recommend this extended warranty , especially if you want complete peace of mind, especially for installations on the South Shore where temperature variations can put additional strain on equipment.

A robust, compact and elegant machine

With exterior dimensions of 33.86 x 26.38 x 12.21 inches , the unit is easy to hide on a balcony or at the back of the house. Its modern design blends well with the typical residential architecture of Longueuil, Laval or Boucherville .

Connectivity and smart control

Although the WiFi option is optional , it allows users to control their units remotely via an intuitive app. A definite plus for owners who travel frequently or want to manage their comfort remotely.

Why choose AirGreen?

  • Free on-site estimate , no obligation

  • No advance payment required : you only pay when everything is finished and to your satisfaction

  • Certified installers , with concrete and local HVAC experience

  • Fast and efficient after-sales service , with technicians who know your products inside out

An installation without compromise, according to our standards

This Zephyr model has been selected, tested and validated by our experts according to our own quality criteria , well above those imposed by industry standards. The result: a reliable product, designed to last, which fits perfectly into our mission to offer the best HVAC solutions in Montreal, Laval and the entire metropolitan area .

Conclusion

The Zephyr R-454B 18,000 BTU Dual Zone Heat Pump is a smart choice for those who want performance, quietness, and environmental compliance without compromise. With its simplified installation, reliable performance down to -25°C, and dual zone capability, it's ideal for homes of all sizes in Greater Montreal.


Contact AirGreen today for a free quote or to schedule installation. We're here to make your comfort a priority, whatever the season.

18 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 11,500 BTU/h at −8 °C, 18,000 at −15 °C.

How many heads can I connect?

Up to 2 on this outdoor unit. This product is configured for 2 heads.

Can I mix head sizes?

Yes. The “Zones” menu offers 2 combinations, from 9 + 9 to 9 + 12 (in thousands of BTU). Each head is sized for its room.

How much is the LogisVert grant?

$1,380 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 3893663. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −25 °C.

Is it noisy?

Outdoors, 55 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $1,380AHRI 216684161 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 424268 (AHRI 216684161): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3893663.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.