Field logbook

Hitachi wall-mounted air conditioner repair in Pointe-Claire

Service
Repair
Unit
Wall-mounted air conditioner
Brand
Hitachi
Area
Pointe-Claire
Published
Reading
3 min
Réparation d’un climatiseur mural Hitachi à Pointe-Claire
Job photo

When a wall-mounted air conditioner stops blowing cold in the heart of Pointe-Claire

At AirGreen , we often receive calls from concerned customers when their wall-mounted air conditioner suddenly stops cooling. Recently, a resident of Pointe-Claire , in the west end of Montreal, contacted us about his Hitachi wall-mounted system , which was no longer producing cold air, despite a working outdoor compressor.

Our team of certified technicians arrived on site the next morning to perform a complete system diagnosis .


Diagnosis: A typical problem but not to be ignored

At first glance, the wall-mounted unit appeared intact: no apparent leaks or unusual noise. However, upon switching it on, a stream of warm air came out of the diffuser. After opening the front panel, we noticed that the evaporator fins were covered in a thin layer of dust and that the internal temperature sensor was not responding correctly.

Our checks revealed two essential elements:

  1. The thermistor sensor wire had lost conductivity due to oxidation.

  2. The R-410A refrigerant level was slightly below the optimal pressure.


On-site repair: AirGreen precision and reliability

Once the problem was identified, our team thoroughly cleaned the indoor unit using specialized, non-corrosive products. The thermistor sensor was replaced with a genuine Hitachi part, ensuring accurate readings of ambient temperatures.

We then checked the outside pressures and added the exact amount of refrigerant needed to restore the compressor to nominal performance.

A full operating cycle test confirmed that the air conditioner was back to full efficiency:

  • Homogeneous cold air at 7°C at the evaporator outlet

  • Reduced noise after cleaning the tangential fan

  • No leaks detected on flare fittings


An intervention that illustrates the importance of regular maintenance

This type of intervention is a reminder of how crucial it is to have your wall-mounted system serviced at least once a year . Dust accumulated on the coils, dirty sensors and micro-leaks of refrigerant are often the cause of a gradual decline in energy efficiency .

At AirGreen , we offer preventative maintenance programs tailored to each brand: Hitachi, Sharp, Fujitsu, Midea, Gree, and many others . These regular visits allow:

  • to extend the life of devices,

  • to avoid summer breakdowns,

  • and reduce electricity consumption by up to 20%.


Result: comfort restored and customer reassured

At the end of the intervention, our technician took the time to explain to the customer the correct maintenance procedures:

  • clean the filter every month during the warm season,

  • maintain sufficient clearance around the indoor unit,

  • and avoid sudden variations in the setpoint.

Upon restarting, the room temperature dropped from 27°C to 22°C in less than 15 minutes. The customer, delighted to regain comfort, also subscribed to our annual AirGreen maintenance program .


Why use AirGreen for wall-mounted air conditioner repair in Montreal and surrounding areas?

We respond quickly throughout Greater Montreal , including Laval, Longueuil, the North Shore and the South Shore , to diagnose and repair any type of residential or commercial HVAC system .
Our technicians have the latest tools—electronic vacuum pumps, digital leak detectors, connected pressure gauges—to ensure long-lasting repairs that comply with Quebec's environmental standards.

AirGreen is the promise of a service:

  • fast , thanks to our mobile fleet distributed across all metropolitan areas;

  • professional work by qualified technicians (RBQ licence 5645-9605-01);

  • transparent , with precise diagnoses and clear explanations.


In summary

This Hitachi wall-mounted air conditioner repair in Pointe-Claire demonstrates our expertise and commitment to quality. Whether it's a refrigerant leak, a faulty sensor, or a lack of maintenance, we do everything we can to restore our customers' indoor comfort quickly and efficiently .

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  • RBQ licence 5645-9605-01Subclasses 15.8, 15.10 and 16
  • $5M liability insuranceOn every job
  • 15+ yearsFamily-owned, based in Montréal