A breakdown in the middle of the summer heat
At AirGreen , we were recently approached by a client in Plateau-Mont-Royal , Montreal, regarding a Trane wall-mounted air conditioner installed in a bright apartment with large windows. The client, working from home, was experiencing a noticeable loss of performance: the unit was no longer blowing cold air, and the outdoor compressor remained silent.
The system, an 18,000 BTU Trane , was installed more than ten years ago. This type of unit, known for its robustness, nevertheless requires regular inspection to maintain its efficiency.
Initial diagnosis: an internal electrical fault
Our AirGreen technician began the complete diagnosis by following a methodical procedure:
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Check the electrical panel : stable supply voltage and functional circuit breakers.
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Communication test between the indoor unit and the outdoor unit: no response from the external module.
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Visual inspection of the outer casing : no signs of mechanical damage, but intermittent relay noise suggested a problem with the control board .
The analysis confirmed a faulty electronic board —a common problem on older Trane models exposed to large voltage fluctuations.
Technical intervention: replacement of the control board
The control board was replaced with a genuine Trane part compatible with the customer's series. The key steps of the intervention are as follows:
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Complete disconnection of the system and securing of the circuit.
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Removing the old board after discharging the capacitors.
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Installation and calibration of the new card, including reprogramming of the communication protocol between the units.
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Complete test of cooling and defrost cycles to verify synchronization.
After restarting, the Trane wall-mounted air conditioner immediately resumed normal operation: the compressor started, the cold air reached 9°C at the diffuser outlet , and indoor comfort was restored in less than 20 minutes.
Preventive maintenance and recommendations
Our AirGreen technicians don't just repair—every service includes a comprehensive inspection to ensure HVAC system reliability:
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Cleaning of indoor and outdoor coils ;
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Control of condensate drains ;
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Checking refrigerant pressures and evaporating temperature;
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Analysis of compressor power consumption .
We also advised the client to have annual preventive maintenance , which is essential for:
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Maintain the energy performance of the system;
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Prevent power surges that damage electronic boards;
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Avoid sudden stops during heat waves.
AirGreen expertise serving Montreal comfort
The work on this Trane wall-mounted air conditioner in Plateau-Mont-Royal demonstrates our team's versatility: technical expertise, speed of execution, and attention to detail. At AirGreen, every call is handled with care, whether for a minor breakdown or a complete HVAC system overhaul.
We operate throughout Greater Montreal , including Laval, Longueuil, the North Shore and the South Shore , and we make it a point of honor to offer a service:
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Professional and transparent , no hidden costs;
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Durable , thanks to certified parts and work that complies with RBQ and CCQ standards;
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Adapted to the real needs of each residential or commercial customer.
Thanks to this approach, the Plateau-Mont-Royal customer now benefits from a comfortable indoor climate, a more reliable device and peace of mind signed AirGreen .
