When a Fujitsu wall-mounted heat pump starts to lose performance (less stable heating, longer cycles, unusual noise, or excessive defrosting), home comfort quickly suffers. This intervention, carried out in Rosemont–La Petite-Patrie , perfectly illustrates our approach at AirGreen : rigorous diagnosis, lasting repair, and recommissioning with complete checks.
A Fujitsu wall-mounted heat pump installed in an urban residential environment
The photo clearly shows the outdoor unit of a wall-mounted heat pump system (mini-split) . The installation is typical of an urban area: the unit is placed directly on a roof/terrace surface (bituminous coating), on wooden blocks that serve to raise the unit and limit direct contact with stagnant water.
Prominent installation details that can be observed:
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Elevated outdoor unit on a wooden support (common solution for rooftops/terraces, but needs monitoring over time).
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Insulated refrigeration lines (black sheath) and compact routing.
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Electrical connections protected via flexible conduits (clean and safe).
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Unit close to the wall: realistic configuration in the city, but which requires special attention to clearances for airflow and vibration levels.
Model: a high-performance residential-grade Fujitsu
The exact model is not clearly visible in the image. In this type of residential application, the configuration is very well suited to a new-generation Fujitsu wall-mounted heat pump , often chosen for its reliability and stable heating performance. We therefore treated the installation as a typical case of a high-efficiency Fujitsu wall-mounted unit , consistent with the product lines commonly installed in Montreal (e.g., product families comparable to the Fujitsu Orion XLTH, depending on the actual configuration of the house).
Reported symptoms: inconsistent performance and unstable comfort
In this case, the client contacted us regarding common symptoms:
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Less consistent heating (temperature that “drops” despite a high setting)
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The outdoor unit is noisier at times.
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Longer operating cycles, giving the impression that the machine is "forcing"
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Overall comfort is reduced, especially during colder periods.
This type of situation can come from several causes: refrigerant leak , air restriction (clogged coil), sensor problem, drainage, or even mechanical vibration amplified by the base.
Our AirGreen diagnostic: test before you touch
At AirGreen, we don't "guess" a breakdown — we measure it.
1) Visual and mechanical inspection
First, we checked:
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Condition of the insulation on the lines (cracks, crushing, moisture)
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Possible points of friction (vibration of lines against the sheet metal)
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Base stability (worked wood, screws, supports)
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Air release (risk of recirculation if too close to the wall)
2) Pressure tests and operating behavior
Next, we analyzed:
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Operating pressures and temperatures (heating and defrosting)
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Signs of insufficient load (inconsistent superheating/subcooling, declining efficiency)
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System behavior during transitions (acceleration, stability)
The diagnosis quickly pointed to a common cause in residential settings: micro-leaks at the fittings (flare) or a weak point in the circuit, leading to a gradual decrease in performance.
Repair completed: lasting fix and full return to service
An effective repair isn't just about "adding gas." If you recharge without fixing the cause, the problem will return.
So we proceeded as follows:
Step 1 — Locating and confirming the leak
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Targeted verification of critical fittings and sections
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Confirmation tests (control method adapted to the context, without improvisation)
Step 2 — Correction of the weak point
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Resumption of the connection in question (adjustment/repair as appropriate)
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Mechanical validation (torque, alignment, absence of stress on the lines)
Step 3 — Vacuum sealing and stabilization
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Vacuuming according to best practices (objective: removing moisture and non-condensable materials)
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Performance check before recharging
Step 4 — Recharging and Calibration
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Proper system charging
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Heating behavior check: blown temperature, stability, cycles, defrosting
Step 5 — Vibration Reduction and Optimization
Since the unit is placed on wooden supports (a solution sometimes necessary on a terrace), we also have:
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Checked the seat and stability
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Adjusted as needed to reduce vibration transmission
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Confirmed that the lines do not "hit" the bodywork
Result: comfort restored and machine stabilized
After repair:
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Heating capacity has returned to normal levels
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The cycles have become more stable again.
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The noise level has been significantly reduced (especially during acceleration).
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The customer regained a feeling of constant comfort, without temperature “rollercoasters”
Why this type of intervention makes a real difference
A Fujitsu heat pump is an excellent choice — but like any system, it depends on:
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The quality of the connections
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The circuit's watertightness
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A proper charge
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A stable installation (especially on a roof/terrace)
Our added value at AirGreen is to treat the cause, not just the symptom, and to leave a system more reliable than before we came.
