Technician’s report
AirGreenAir conditioning & heatingRBQ 5645-9605-01
Job report

Repair of a GREE wall-mounted heat pump in Rosemère

ServiceRepairUnitWall-mounted heat pump
BrandGreeAreaRosemère
PublishedApril 23, 2026Reading2 min

Attachment 1 · job photo

Réparation d’une thermopompe murale GREE à Rosemère

A quick service call for a quiet… but immobile compressor

At AirGreen , we were called to Rosemère , on Montreal's North Shore, to diagnose a problem with a GREE Inverter wall-mounted heat pump installed on the rear facade of a brick residence. The customer had noticed that, despite a normal display on the indoor unit, the outdoor unit was no longer starting —no compressor noise, no blowing from the fan, and no heat production.

A typical symptom of an internal electrical fault or control board problem .


Initial inspection and fault diagnosis

Our RBQ certified technician began by checking the essential points:

  • Supply voltage at the main terminal block: 240 V confirmed.

  • Communication signal between indoor unit and condenser: stable.

  • Start capacitor : intact, no swelling or leakage.

  • Internal fuses and relays : individually tested.

The diagnosis was made clearer at the compressor's main control board . A power resistor showed signs of overheating, likely caused by a power surge from a storm a few days earlier. This failure prevented the inverter compressor from receiving proper power, rendering the unit inactive.


Replacing the GREE electronic card

Thanks to our stock of original GREE parts , we were able to carry out the repair on site the same day.
The key stages of the intervention:

  1. Complete power cut and polarity check.

  2. Safe removal of the condenser front panel .

  3. Removing the faulty electronic card .

  4. Installation and calibration of a new GREE Inverter card .

  5. Soft start tests in heating and cooling modes.

The compressor resumed normal operation upon power-up. Refrigeration pressures stabilized at values ​​consistent with the manufacturer's specifications.


Performance restored and customer reassured

After 45 minutes of comprehensive testing, the GREE heat pump was working perfectly , with a smooth heating cycle and rapid temperature rise.
We took advantage of the intervention to:

  • Clean the condenser fins , which are slightly clogged with brick dust.

  • Check ground connections .

  • Update the inverter configuration for a smoother response to heat demand.

The customer appreciated the speed of the repair, carried out in a single visit, without unnecessary replacement of components.


AirGreen expertise at the service of GREE systems

GREE systems are renowned for their efficiency and reliability, but like all HVAC equipment, they require rigorous maintenance and repair by qualified technicians . At AirGreen , we provide:

  • Accurate diagnostics to avoid unnecessary replacements.

  • Genuine parts to maintain factory performance.

  • Recognized expertise in the Inverter and MultiZone ranges.

Whether in Montreal, Laval, Longueuil, on the North Shore or the South Shore , our team responds quickly to restore your HVAC systems to perfect working order — safely and in accordance with RBQ and CCQ standards.


Warning:
Unqualified handling of an HVAC system can cause permanent damage or electrical hazards. Always use a licensed professional.

Report published by AirGreen Climatisation & Chauffage · RBQ licence 5645-9605-01 (15.8, 15.10, 16)airgreen.ca · 514 316-2973
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  • RBQ licence 5645-9605-01Subclasses 15.8, 15.10 and 16
  • $5M liability insuranceOn every job
  • 15+ yearsFamily-owned, based in Montréal