Réparation d’une thermopompe murale Gree à Rosemont–La Petite-Patrie
Reading time: 4'

Repair of a Gree wall-mounted heat pump in Rosemont–La Petite-Patrie

Balcony intervention: efficiency and precision by AirGreen

At AirGreen , we are often called upon to intervene in a variety of residential settings: single-family homes, condos, or typical Montreal duplexes. This time, our team went to the Rosemont–La Petite-Patrie neighborhood, an iconic part of the city, to repair a Gree wall-mounted heat pump installed on a balcony. This type of configuration, common in multi-story buildings, requires a meticulous approach, both technically and logistically.

Context of the service call

The customer contacted us after noticing that his Gree wall-mounted heat pump was no longer producing heat despite the fan appearing to be operating. The outdoor unit, installed on a north-facing concrete balcony, seemed to be making a slight clicking noise followed by a sudden stop after a few seconds. This symptom suggested a compressor startup problem , possibly related to a weakened capacitor or a fault in the control board.

In-depth diagnosis and verification of components

Upon arrival, we conducted a complete inspection of the Gree system . Our certified technician first performed a voltage check, confirming that current was reaching the unit. Then, analyzing the compressor's start cycle using a digital multimeter revealed a voltage drop at the moment of activation—a sign of a faulty start capacitor .

Here are the key steps of the diagnosis:

  • Check airflow and condenser cleanliness (no obstructions noted).

  • R-410A refrigerant level control, stable and compliant.

  • Test electrical continuity between the main board and the compressor.

  • Measurement of the internal resistance of the compressor , indicating a healthy winding.

The diagnosis therefore confirmed that the start capacitor needed to be replaced.

Capacitor replacement and restart

We replaced the original Gree capacitor , respecting the nominal value indicated by the manufacturer (35 µF / 450 V). After safely disconnecting the system and discharging the worn component, the new part was installed and securely fixed in the electrical box.

Once powered up, the compressor restarted without hesitation, and the heating cycle stabilized. The heat pump quickly produced constant hot air , confirming that conditions had returned to normal.

Preventive maintenance and recommendations

As with every AirGreen service, we took advantage of the intervention to carry out preventive cleaning :

  • Dust the condenser fins with an anti-static brush.

  • Check the condensate drain to prevent any accumulation of water on the balcony.

  • Tightening of refrigeration connections and power cables.

We also recommended that the client:

  • Have the heat pump inspected every spring before the cooling season.

  • Avoid completely covering the unit in winter, which could trap moisture.

  • Keep the area around the unit clear for optimal ventilation.

These simple actions extend the life of the compressor and improve the energy efficiency of the device.

A typically Montreal intervention

This Gree wall-mounted heat pump repair project in Rosemont perfectly reflects the reality of Montreal homes: compact spaces, balcony installations, and year-round comfort needs. At AirGreen, we understand these unique environments and adapt our intervention methods to respect the building structure while optimizing the performance of HVAC systems.

AirGreen Expertise: Trust in Action

Our commitment goes far beyond repairs. Every AirGreen technician takes the time to:

  • To clearly explain the diagnosis and the solutions applied .

  • Use only parts certified by the manufacturers .

  • To ensure performance monitoring after return to service.

This consistent professionalism sets us apart in the Montreal heating, ventilation and air conditioning (HVAC) market.


Problem encountered: compressor not starting, due to a faulty start capacitor.
Solution applied: replacement of the Gree capacitor, verification of the refrigeration circuit, complete cleaning and functional test.
Result: stable operation, efficiency restored, comfort restored.


Why Montrealers choose AirGreen

  • Rapid intervention in Montreal, Laval, Longueuil, North Shore and South Shore.

  • Qualified technicians for Gree, Fujitsu, Midea, Sharp and more.

  • Durable and guaranteed service .

  • Educational approach with personalized advice for each client.


This Gree wall-mounted heat pump repair in Rosemont–La Petite-Patrie once again demonstrates our ability to combine technical rigor, speed of execution, and respect for the urban environment. At AirGreen, every repair is carried out as if we were working in our own home: with care, precision, and passion.