Que se passe-t-il si je fais une demande et que le programme est modifié en cours de route?
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What happens if I apply and the program changes mid-application?

Understanding the consequences of a change to the LogisVert program after a grant application

What every Quebec homeowner needs to know to secure their HVAC grant in the event of a program change

At AirGreen , we know how crucial it is to have reliable financial assistance when investing in a central heat pump or an energy-efficient HVAC solution . In the context of Hydro-Québec's LogisVert program , a question frequently comes up among our customers in Montreal , Laval , Longueuil , the North Shore and the South Shore : What happens if I submit my application, but the program is changed while my file is being processed?

This question is legitimate. The LogisVert program, while extremely beneficial, remains a government program subject to periodic adjustments. Let's take a detailed look at what you need to know to avoid unpleasant surprises and secure your access to the LogisVert subsidy , even if the program evolves along the way.


A secure grant as soon as you submit your complete application

The LogisVert Participation Guide is clear on one fundamental point: the conditions in effect at the time the complete application is submitted apply. In other words, as long as your application is complete, compliant, and submitted on time , you are protected against possible changes to criteria or financial assistance amounts.

This means:

  • If you have submitted a complete application for a high-efficiency central heat pump from Fujitsu, Bosch or Gree , with all the required evidence (invoices, photo of the serial number, proof of ownership), you will benefit from the amounts applicable on that date .

  • Even if Hydro-Québec modifies the amounts or requirements a few weeks later, your eligibility remains based on the version of the program in effect at the time of your submission.


What a “complete application” actually means

According to Hydro-Québec, an application is considered complete when:

  • It was submitted via the portal www.logisvert.ca .

  • All required supporting documents are provided.

  • The invoices are paid , well detailed, and meet the requirements (including RBQ license numbers, AHRI number, complete description of the work).

  • You have complied with the maximum deadline of 9 months following the end of the installation to submit your application.

AirGreen supports all its clients throughout this process to ensure every administrative detail is respected. We've seen too many cases where delays or oversights result in the loss of a well-deserved grant.


Common Scenarios: What to Do If…

Does the program change before I apply?

In this case, the new version of the program applies. You will have to comply with the new criteria, even if your work was carried out under the old conditions. This is why we strongly recommend submitting your application immediately after installation , without delay.

I submitted my application, but I haven't received a response yet?

No problem. What matters is the date your file is fully submitted , not the date it is processed by Hydro-Québec. Processing can take up to 12 weeks , but your grant remains protected.

The grant amount changes (e.g., from $140/1,000 BTU to $120/1,000 BTU)?

If you submitted your complete application before the change , you will receive the old, more favorable amount.


Concrete example: installation in Laval of a Bosch BOVA 36 kBTU heat pump

A customer residing in Laval , on the North Shore , recently had a Bosch BOVA 36,000 BTU R-454B central heat pump installed, eligible for the LogisVert grant. AirGreen submitted its application within 5 days of installation, with the following documents:

  • Detailed invoice signed and paid

  • Photo of the serial number of the outdoor unit

  • Proof of ownership

  • RBQ installer license

  • Valid AHRI number

Two weeks later, Hydro-Québec announced a reduction in the reimbursement rate per BTU for certain models. Thanks to our team's proactive approach , the customer kept his initial amount of $5,040 , based on 36,000 BTUs at $140/1,000 BTUs.


The risks of not acting in time

An oversight, a missing document or a missed deadline may result in:

  • A refusal of your request .

  • A reduction in the amount of the grant .

  • A loss of your eligibility for the multi-project bonus (5%) if several measures are installed (e.g.: heat pump + caulking).

At AirGreen , we offer a complete administrative support service so that each client receives the maximum amount to which they are entitled .


Our commitment at AirGreen: rigor, speed, results

We understand the importance of these grants in your energy improvement project. This is why our team specializes not only in the installation of efficient HVAC systems in Montreal , Longueuil , Laval , on the South Shore and the North Shore , but also in the fast and secure processing of LogisVert files .


Practical advice to avoid any unpleasant surprises

  • Plan with your AirGreen installer to submit your LogisVert application even before the work is completed.

  • Keep all your digital documents from the moment you sign the contract.

  • Take clear photos of the installed equipment, including serial number labels.

  • Upload your documents within 48 hours of completion of the work.

  • Do not attempt to modify or replace your equipment until you have received your grant.


Conclusion: the stability of your grant depends on the quality of your file

A change in the program does not affect your eligibility, as long as your application was submitted correctly and on time . At AirGreen, we do more than just install HVAC systems: we ensure a smooth, rigorous, and secure journey to receiving your grant.

Do you have an upcoming HVAC installation in Montreal, Laval or on the South Shore ? Contact us for support from A to Z , including the complete management of your LogisVert request .