What happens if I apply and the program changes mid-application?

Understanding the consequences of a change to the LogisVert program after a grant application

What every Quebec homeowner needs to know to secure their HVAC grant in the event of a program change

At AirGreen , we know how crucial it is to have reliable financial assistance when investing in a central heat pump or an energy-efficient HVAC solution . In the context of Hydro-Québec's LogisVert program , a question frequently comes up among our customers in Montreal , Laval , Longueuil , the North Shore and the South Shore : What happens if I submit my application, but the program is changed while my file is being processed?

This question is legitimate. The LogisVert program, while extremely beneficial, remains a government program subject to periodic adjustments. Let's take a detailed look at what you need to know to avoid unpleasant surprises and secure your access to the LogisVert subsidy , even if the program evolves along the way.

A grant determined by the installation date

The LogisVert Participation Guide is clear on one fundamental point: for a heat pump, the grant is determined by the installation date. Hydro-Québec reiterated this when it switched to the ENERGY STAR criteria on November 26, 2025: heat pumps installed before that date remain subject to the conditions in effect on their installation date. You must still file a complete, compliant and timely application.

This means:

• If your Fujitsu, Bosch or Gree central heat pump is installed on a given date, you get the amounts that apply on that installation date, provided your file is complete (invoices, photo of the nameplate, proof of ownership) and filed within 9 months.

• Even if Hydro-Québec changes the amounts or requirements a few weeks later, your grant is still based on the conditions in effect on the installation date.

What a “complete application” actually means

According to Hydro-Québec, an application is considered complete when:

• It was submitted via the portal www.logisvert.ca .

• All required supporting documents are provided.

• The invoices are paid , well detailed, and meet the requirements (including RBQ license numbers, AHRI number, complete description of the work).

• You have complied with the maximum deadline of 9 months following the end of the installation to submit your application.

AirGreen supports all its clients throughout this process to ensure every administrative detail is respected. We've seen too many cases where delays or oversights result in the loss of a well-deserved grant.

Common Scenarios: What to Do If…

Does the program change before I apply?

For a heat pump, the guide provides that the grant is determined by the installation date. Hydro-Québec may, however, change or end the program without notice, so we recommend filing your application promptly after installation.

I submitted my application, but I haven't received a response yet?

No problem. For a heat pump, the amount depends on the installation date, not the date Hydro-Québec processes the file. Processing generally takes 10 to 12 weeks once the complete file is received.

The grant amount changes (e.g., from $140/1,000 BTU to $120/1,000 BTU)?

If your heat pump was installed before the change, the conditions in effect on the installation date apply.

Concrete example: installation in Laval of a Bosch BOVA 36 kBTU heat pump

A customer residing in Laval , on the North Shore , recently had a Bosch BOVA 36,000 BTU R-454B central heat pump installed, eligible for the LogisVert grant. AirGreen submitted its application within 5 days of installation, with the following documents:

• Detailed invoice signed and paid

• Photo of the serial number of the outdoor unit

• Proof of ownership

• RBQ installer license

• Valid AHRI number

Two weeks later, Hydro-Québec announced a lower rebate rate per BTU for certain models. Because the unit had been installed before the change, the client kept the original amount of $5,040, based on 36,000 BTU at $140/1,000 BTU.

The risks of not acting in time

An oversight, a missing document or a missed deadline may result in:

• A refusal of your request .

• A reduction in the amount of the grant .

• Losing your eligibility for the multi-measure bonus (5%) if several measures are installed (e.g. heat pump + roof insulation).

At AirGreen , we offer a complete administrative support service so that each client receives the maximum amount to which they are entitled .

Our commitment at AirGreen: rigor, speed, results

We understand the importance of these grants in your energy improvement project. This is why our team specializes not only in the installation of efficient HVAC systems in Montreal , Longueuil , Laval , on the South Shore and the North Shore , but also in the fast and secure processing of LogisVert files .

Practical advice to avoid any unpleasant surprises

• Plan with your AirGreen installer to submit your LogisVert application even before the work is completed.

• Keep all your digital documents from the moment you sign the contract.

• Take clear photos of the installed equipment, including serial number labels.

• Upload your documents within 48 hours of completion of the work.

• Do not attempt to modify or replace your equipment until you have received your grant.

Conclusion: the stability of your grant depends on the quality of your file

A change to the program does not change the conditions that apply to a heat pump already installed: the installation date is what counts. Your application must still be submitted correctly and within 9 months. At AirGreen, we do more than install HVAC systems: we make sure your path to your grant is smooth, rigorous and secure.

Do you have an upcoming HVAC installation in Montreal, Laval or on the South Shore ? Contact us for support from A to Z , including the complete management of your LogisVert request .