THERMO 2000 AltSource 50 Thermal Mass Electric Boiler | 18 kW - 240V

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The 18 kW AltSource 50 brings together four 4.5 kW elements and a 48 US gal tank: a 61,416 BTU/h electric backup for large homes heated by a renewable source.

Model numberALTSOURCE50-18

18 kW61,416 BTU/h at 240 V
75 Acurrent at 240 V
4 x 4.5 kWfour elements, four stages
240 V · single phase100 A breakerFour stages
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514 316-2973 · sales@airgreen.ca

Quick facts

Model numberALTSOURCE50-18
ManufacturerThermo 2000
Output18 kW (61,416 BTU/h) at 240 V
Current75 A at 240 V
Breaker100 A
Suggested wireCu 4 / Al 2
Water volume48 US gal

18 kW in four stages and 48 US gal of water: the electric backup for large homes that rely on renewables

What the AltSource 50-18 is

Thermo 2000’s AltSource is a thermal mass electric boiler designed as the backup source of a renewable-energy heating system: geothermal, air-to-water heat pump or solar. The manufacturer presents it as the only high water volume electric boiler on the market. In its 50-18 version, it pairs a 48 US gal tank with four 4.5 kW elements, for 18 kW at 240 V, or 61,416 BTU/h.

The four elements come on in four stages. The T2 UltraSmart controller, supplied with its outdoor sensor, modulates output and water temperature to the weather, shuts heating off in warm weather and offers a Boost mode. It runs in standalone electric mode by default or in automatic transfer on an external contact.

Electricity first

At 18 kW, the electrical question comes first. Thermo 2000 lists a current of 75 A at 240 V, a 100 A breaker and Cu 4 / Al 2 wire gauge. That is a significant load for a residential electrical service, which must also serve every other appliance in the house. In a building with a 208 V supply, output becomes 13.5 kW at 65.2 A.

During the estimate, we therefore review the loads on your panel. If the service needs to be changed, the written quote says so clearly, so you have the full picture before deciding.

In a large home in Laval or Montreal

This size is meant for large homes in Laval or Montreal heated by geothermal or an air-to-water heat pump, with a radiant floor, hot-water baseboards or radiators. The AltSource 50-18 keeps the compactness of the AltSource 50: 22 in in diameter, 25 1/2 in deep with the door, 56 7/16 in high and 280 lb before filling. It connects in 1 in male NPT and operates at a maximum pressure of 30 psi.

Installation and commissioning

Our written quote covers:

  • the AltSource 50-18 boiler and its supplied accessories (relief valve, drain valve, temperature and pressure gauge, air vent, outdoor sensor);
  • the circulator and expansion tank, which Thermo 2000 recommends as a #30 for baseboards or a radiant floor and a #60 for cast-iron radiators;
  • the electrical connection and, if needed, work at the panel;
  • filling, purging, controller setup and a final check with you.

Thermo 2000 covers the tank for 15 years in residential use and the electrical and mechanical components for 2 years. AirGreen is a family business established in Montreal for more than fifteen years, holding RBQ licence 5645-9605-01 in ventilation, refrigeration and electrical work.

Ask for your estimate

We serve Montreal, Laval, Longueuil, the North Shore and the South Shore. The estimate is free, the quote is in writing, and financing is available.

01 · What it is for

The backup for large homes

The AltSource 50-18 is meant for homes with a high heating demand that rely on geothermal, an air-to-water heat pump or solar for most of the work. Its four 4.5 kW elements come on in stages according to the cold.

  • Large house heated by geothermal and a radiant floor
  • Backup for an air-to-water heat pump in a home with a high heating demand
  • Multi-storey house with hot-water baseboards and radiators
  • Mechanical room where high output must fit in little space
Four 4.5 kW elements18 kW in four stages, or 61,416 BTU/h at 240 V according to Thermo 2000.
Published electrical data75 A at 240 V, 100 A breaker, Cu 4 / Al 2 wire; 13.5 kW and 65.2 A at 208 V.
22 in diameter18 kW of output in the compact AltSource 50 unit, 25 1/2 in deep with the door.
02 · Specifications

Specifications

From the manufacturer’s documentation. A value the manufacturer does not publish is not listed.

ManufacturerThermo 2000
SeriesAltSource 50
TypeThermal mass electric boiler, backup source for a renewable-energy heating system
Output (240 V)18 kW
Output in BTU/h (240 V)61,416 BTU/h
Power supply240 VAC, 60 Hz, single phase
Operation at 208 V13.5 kW, 65.2 A
Current (240 V)75 A
Heating elements4 x 4.5 kW
Stages4
Breaker100 A
Suggested wire gauge (240 V)Cu 4 / Al 2
Water volume48 US gal
Water connections1 in male NPT (supply and return)
Max. working pressure30 psi (207 kPa)
Hydrostatic test pressure60 psi
Water temperature range50 °F to 190 °F (10 °C to 88 °C)
Recommended expansion tank#30 baseboards · #30 radiant floor · #60 cast-iron radiators
ControllerT2 UltraSmart: output and water temperature modulated on outdoor temperature, Boost mode, warm weather shutdown, pump purge, 24 V for accessories
Operating modesStandalone electric (default) or automatic transfer (E1-E2 contact)
Outdoor sensorSupplied
Height56 7/16 in
Diameter22 in
Depth with door25 1/2 in
Weight280 lb
Domestic hot water optionParallel copper coil heat exchanger, 26.2 sq ft, 12 gpm max., 125 psi max. pressure, 3/4 in male sweat connections (NSF 61)
Manufacturer warrantyThermo 2000: 15 years on the tank and coils in residential use, 10 years in commercial use; 2 years on electrical and mechanical components and accessories
StandardsCSA C22.2 No. 165-92, UL 834
Model numberALTSOURCE50-18
03 · Before installing

What to know before installing

  • Thermo 2000 lists 75 A at 240 V, a 100 A breaker and Cu 4 / Al 2 wire gauge: the electrical service must be able to carry this load.
  • At 208 V, output drops to 13.5 kW (65.2 A).
  • The circulator and expansion tank are not on the list of supplied parts; recommended tank #30 for baseboards or a radiant floor, #60 for cast-iron radiators.
  • Height of 56 7/16 in; weight of 280 lb, plus the water in the tank once filled.
  • 1 in male NPT fittings; maximum working pressure of 30 psi (207 kPa).
In the box
  • 30 psi (207 kPa) relief valve
  • Drain valve
  • Temperature and pressure gauge
  • Automatic air vent
  • Heating elements
  • UltraSmart controller
  • Outdoor sensor
04 · Documents

Manufacturer documents

05 · See also

Explore the range

Same category
Electric boilers
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Same brand
THERMO 2000
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06 · Questions

Frequently asked questions

Is my electrical service enough for 18 kW?

Thermo 2000 lists 75 A at 240 V and a 100 A breaker. We review the loads on your panel during the free estimate; if the service needs to be changed, the quote says so.

What output at 208 V?

13.5 kW at 65.2 A, according to the manufacturer. We take this into account before recommending this size.

How do the four elements work?

The 18 kW is split into four 4.5 kW elements, over four stages. The T2 UltraSmart controller modulates output and water temperature on the outdoor temperature read by the supplied sensor.

Which expansion tank is needed?

Thermo 2000 recommends a #30 tank with baseboards or a radiant floor, and a #60 with cast-iron radiators. It is added to the quote, along with the circulator.

Which standards does the unit meet?

Thermo 2000’s specification sheet lists CSA C22.2 No. 165-92 in Canada and UL 834 in the United States.

AirGreen · Montréal, Laval, Longueuil, South Shore, North Shore

An 18 kW AltSource 50, installed by AirGreen

Tell us about your project: we check the sizing, confirm availability and send you a quote. Or let our technicians install it for you.

RBQ 5645-9605-01Ventilation, refrigeration and electrical
Free estimateon site, for any installation
Quote in 24 hby phone or email
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Specifications from the manufacturer’s documentation, checked on October 19, 2026.