2-Head Heat Pump DIRECT AIR DA25 (-25°C) | Outdoor: 18000 BTU

In stock
SKU: DIRM-18DA25-2Z-2
Provincial Subsidy (LogisVert): 715 $ (Updated: November 26, 2025)
Model Number (External): DIRM-18DA25-2Z
AHRI: 207743773
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): No / No
# ENERGY STAR ID: 2473848
Heating Capacity: -25 °C
Cooling Capacity: 18,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 22.9 30

HSPF2 (Seasonal heating efficiency)

1 10.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 13.9 20

COP at -8 °C (Heating energy efficiency)

1 2.0 3
Nominal Power: 18,000 BTU
Power at -8°C: 14300 BTU
Power at -15°C: 12600 BTU
Interior Dimensions (L x D x H): 33.66 x 9.09 x 11.69 in ***
Vertical flap control (Air direction): Auto ***
Horizontal flap control (Air direction): Auto ***
Sound Pressure Level (Indoor): 22.5 / 36 dB(A) ***(depending on the model chosen)***
Possible Model Number (Interior): DIRM-09DA25-WM and DIRM-12DA25-WM

CFM (Airflow) (12,000 BTU***)

1 382 700
External Dimensions (L x W x H): 35.04 × 13.46 × 26.50 in
Zones: 2 Zones (Dual Zone)
Maximum Zones: 2 Zones (Dual Zone)
Sound Pressure Level (Exterior): 58.5 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 25 A
Warranty (Compressor - Parts - Labor): 5-5-0 years
Additional Warranty: Possible

A reliable and efficient multi-zone solution for Quebec residences

At AirGreen, we regularly install multi-zone systems in homes, condos, and plexes in Montreal, Laval, Longueuil, on the North Shore, and the South Shore. The DIRECT AIR DA25 (18,000 BTU) 2-head heat pump stands out as a balanced solution between performance, ease of installation, and controlled cost.

Designed to operate down to -25°C, this heat pump meets Quebec's climatic requirements while efficiently air conditioning two distinct zones with a single outdoor unit.


Why choose a 2-zone heat pump like the DIRECT AIR DA25?

A solution adapted to the realities of Quebec homes

In many projects we undertake in Montreal and Montérégie, clients seek to air condition two strategic areas:

  • Living room + master bedroom
  • Ground floor + basement
  • Office + open concept area

A dual-zone heat pump like the DA25 allows for:

  • Independent temperature management
  • A reduction in the number of outdoor units
  • A cleaner and more aesthetic installation

AirGreen concrete example

During a project in Boucherville (South Shore), a client was hesitating between two independent wall-mounted systems or a multi-zone solution. After analysis:

  • The 2-head configuration allowed for savings on electrical installation
  • Less outdoor space used
  • Better visual integration on the rear facade

Result: a more harmonious system and immediate customer satisfaction.


Performance and energy efficiency

Capacity and efficiency

  • Nominal power: 18,000 BTU
  • Capacity at -8°C: 14,300 BTU
  • Capacity at -15°C: 12,600 BTU
  • SEER2: 22.9 (seasonal cooling)
  • HSPF2: 11.0 (seasonal heating)
  • COP at -8°C: 3.03

These performances ensure a good balance between comfort and energy consumption, particularly in regions like Laval and the North Shore, where winters are harsh.

According to technical documentation, the system can operate:

  • In cooling from -25°C to 50°C
  • In heating down to -25°C

Available subsidy

  • LogisVert Program: approximately $715 (updated November 2025)

Even though this model is not classified Energy Star Cold Climate, it remains eligible for certain aids, making it an interesting choice for optimizing return on investment.


Key technical specifications

Multi-zone configuration

  • Outdoor unit: DIRM-18DA25-2Z
  • Zones: 2 independent zones
  • Compatible indoor units:
    • DIRM-09DA25-WM
    • DIRM-12DA25-WM

Smart features

  • Automatic louvers (vertical and horizontal) for even distribution
  • Automatic restart after power failure
  • Automatic defrost
  • 24-hour timer
  • Optional WiFi (smart home compatible)

Comfort and air quality

  • Integrated biofilter
  • Motion sensor
  • Humidity sensor
  • "Follow Me" function to adjust temperature according to the user

In several installations carried out in Longueuil, these features significantly improved comfort in bedrooms, especially by avoiding cold spots.


HVAC installation: what you need to know

Dimensions and constraints

  • Outdoor unit: 35.04 × 13.46 × 26.50 in
  • Outdoor sound level: 58.5 dB(A)
  • Voltage: 220V
  • Maximum piping length: up to 40 m depending on configuration

Important rules in multi-zone

A frequently overlooked point:

The total capacity of the indoor units must remain between 66% and 133% of the outdoor capacity.

At AirGreen, we have already corrected poorly sized installations done by other contractors, causing:

  • Loss of heating performance
  • Inefficient cycles
  • Premature wear

Our approach

For each project in Montreal or Laval, we:

  1. Calculate the actual thermal load
  2. Validate head combinations
  3. Optimize BTU distribution

Sound level and daily comfort

  • Indoor: 22.5 to 36 dB(A)
  • Outdoor: 58.5 dB(A)

This sound level is ideal for:

  • Bedrooms
  • Home offices
  • Condos with close neighbors

In a project in Rosemont, a client working from home specifically chose this model for its quietness. After installation, no noise disturbance was reported.


Concrete advantages observed in our clients

1. Reduced energy costs

Thanks to inverter technology and good HSPF2/SEER2 coefficients.

2. Flexibility of use

Each zone can be used independently, ideal for different schedules.

3. Simplified installation

A single outdoor unit for two spaces.

4. Reliability

Direct Air systems are designed to high quality standards, with good durability.


Points to consider before purchase

Absolutely avoid

  • Undersizing indoor units
  • Installing heads in poorly ventilated areas
  • Neglecting drainage (very common in basements)

AirGreen advice

We always recommend:

  • An on-site inspection
  • Validation of actual needs
  • A personalized configuration

This avoids 90% of the problems we see in after-sales service.


Warranty and reliability

  • Compressor: 5 years
  • Parts: 5 years
  • Labor: 0 year (manufacturer standard)

An extended warranty is available through AirGreen, which we highly recommend to protect your investment.


Why choose AirGreen for your HVAC installation?

Through hundreds of installations in Montreal, Laval, Longueuil, and on the South Shore, we have developed precise expertise:

  • Advanced thermal analysis
  • Clean and RBQ compliant installation
  • Experienced refrigeration technicians team
  • Fast post-installation support

We have also corrected many poorly installed systems by other companies—proof that installation quality is as important as the product itself.


Conclusion: a strategic choice for lasting comfort

The DIRECT AIR DA25 18,000 BTU 2-head heat pump represents a reliable solution for:

  • Residential properties with two main zones
  • Customers seeking good value for money
  • HVAC installations requiring flexibility and simplicity

Contact AirGreen today

To get a clear quote, optimal configuration, and professional installation of your heat pump in Montreal, Laval, Longueuil, North Shore, or South Shore, contact our team.

We support you at every step, from analysis to installation, with a rigorous and transparent approach.