DIRECT AIR DA25 (-25°C) 2-Head Heat Pump | Outdoor: 36000 BTU

In stock
SKU: DIRM-36DA25-4Z-2
Provincial Subsidy (LogisVert): 1340 $ (Updated: November 26, 2025)
Model Number (External): DIRM-36DA25-4Z
AHRI: 207743779
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): No / No
# ENERGY STAR ID: 2473856
Heating Capacity: -25 °C
Cooling Capacity: 36,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 23.9 30

HSPF2 (Seasonal heating efficiency)

1 9.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 11.7 20

COP at -8 °C (Heating energy efficiency)

1 1.8 3
Nominal Power: 36,000 BTU
Power at -8°C: 26800 BTU
Power at -15°C: 25200 BTU
Interior Dimensions (L x D x H): 33.66 x 9.09 x 11.69 in ***
Vertical flap control (Air direction): Auto ***
Horizontal flap control (Air direction): Auto ***
Sound Pressure Level (Indoor): 22.5 / 36 dB(A) ***(depending on the model chosen)***
Possible Model Number (Interior): DIRM-09DA25-WM, DIRM-12DA25-WM , DIRM-18DA25-WM , and DIRM-24DA25-WM

CFM (Airflow) (12,000 BTU***)

1 382 700
External Dimensions (L x W x H): 37.24 × 16.14 × 31.89 in
Zones: 2 Zones (Dual Zone)
Maximum Zones: 4 Zones (Quad Zone)
Sound Pressure Level (Exterior): 63.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 40 A
Warranty (Compressor - Parts - Labor): 5-5-0 years
Additional Warranty: Possible

A High-Performance Multi-Zone Solution for Precise Comfort in Every Space

At AirGreen, we regularly install multi-zone systems in homes and condos in Montreal, Laval, Longueuil, on the North Shore and the South Shore. The DIRECT AIR DA25 36,000 BTU 2-head heat pump stands out as a particularly attractive option for homeowners looking to efficiently and reliably control the temperature of two distinct zones, even in demanding winter conditions.

This model combines heating capacity down to -25°C, a flexible multi-zone configuration, and solid energy performance, adapted to Quebec's climatic realities.


Why choose a 2-head heat pump like the DIRECT AIR DA25?

Independent control of two zones

A 2-head installation allows two distinct indoor units to be connected to a single outdoor unit. This offers several concrete advantages:

  • Precise temperature adjustment in each room
  • Reduction of unnecessary energy loss
  • Optimized comfort for different uses (e.g., living room vs. bedroom)

In several projects carried out in Boucherville and Laval, we have installed this type of system for multi-story homes, allowing for a thermal balance impossible to achieve with a classic central system.


Heating performance down to -25°C

Quebec's climate imposes high demands. The DA25 series is designed to operate efficiently:

  • Heating down to -25°C
  • Capacity maintenance at low temperatures
  • Integrated automatic defrosting

According to technical data, this series operates within a range of -25°C to 30°C for heating and up to 50°C for air conditioning, ensuring reliable year-round use.


Detailed Technical Specifications

Outdoor Unit (DIRM-36DA25-4Z)

  • Total Capacity: 36,000 BTU
  • AHRI: 207743779
  • Voltage: 220V
  • Outdoor Sound Level: 63 dB(A)
  • Refrigerant: R-410A
  • Supported Zones: up to 4 (used here for 2 zones)

Energy Performance

  • SEER2: 23.93
  • HSPF2: 19.515
  • EER2: 11.172
  • COP at -8°C: 1.183

These values demonstrate a good balance between performance and energy consumption, ideal for reducing long-term electricity costs.


Compatible Indoor Units

Flexibility is one of the major strengths of this system. You can combine:

  • DIRM-09DA25-WM (9,000 BTU)
  • DIRM-12DA25-WM (12,000 BTU)
  • DIRM-18DA25-WM (18,000 BTU)
  • DIRM-24DA25-WM (24,000 BTU)

Each indoor unit offers:

  • Automatic directional vanes (vertical and horizontal)
  • Vane memory function
  • Motion and humidity sensor
  • Eco, turbo, and sleep modes
  • Self-cleaning

An HVAC Installation Adapted to Montreal's Realities

Real-world example: installation in Longueuil (renovated duplex)

We recently installed a DIRECT AIR DA25 2-head system in a duplex in Longueuil:

  • Zone 1: living room + open kitchen (12,000 BTU)
  • Zone 2: master bedroom (9,000 BTU)

Challenges encountered:

  • Piping through a load-bearing wall
  • Optimizing drainage without a pump

AirGreen Solution:

  • Use of discreet exterior conduits
  • Adjustment of positioning to maximize air circulation

Result:

  • Stable comfort in both zones
  • Significant reduction in short cycling
  • Client satisfied with sound discretion (22.5 to 36 dB indoor)

Multi-zone Installation: Important Technical Rules

A commonly misunderstood point concerns the total capacity of the indoor units.

According to manufacturer specifications:

  • Minimum capacity: 66% of outdoor capacity
  • Maximum capacity: 133%

This means that improper sizing can lead to:

  • Loss of heating performance
  • Uneven air distribution

At AirGreen, we systematically analyze:

  • The actual surface area
  • Insulation
  • Sun exposure
  • Occupancy habits

Advanced Features That Make a Difference

Smart Comfort

  • "Follow Me" function: adjusts temperature based on the remote control
  • Humidity sensor: improves perceived comfort
  • Biofilter: better indoor air quality

Connectivity (WiFi option)

Compatible with:

  • Google Home
  • Alexa
  • Smart home systems

This allows for convenient remote control, especially for secondary residences or rental properties.


Points to Consider Before Installation

What many clients don't know

  1. Unit positioning is critical
    Improper vane orientation drastically reduces efficiency.
  2. Outdoor noise must be anticipated
    At 63 dB(A), poor placement can disturb neighbors.
  3. Drainage must be planned from the start
    A common mistake is ignoring the natural slope.

Warranty and Reliability

  • Compressor: 5 years
  • Parts: 5 years
  • Labor: 0 year (option available)

The DIRECT AIR series is designed according to high quality standards, with durability adapted to Canadian conditions.


Why choose AirGreen for your HVAC installation?

We stand out for:

  • A complete technical analysis before quoting
  • Clean, durable, and RBQ-compliant installations
  • Total price transparency
  • On-the-ground expertise in multi-zone heat pumps in Montreal and on the South Shore

Our technicians know how to optimize each installation to:

  • Maximize efficiency
  • Reduce energy costs
  • Ensure a long system lifespan

Conclusion: A Strategic Choice for Residential Comfort

The DIRECT AIR DA25 36,000 BTU 2-head heat pump represents a reliable solution for properties requiring precise control over multiple zones. When properly sized and installed, it offers an excellent balance between comfort, efficiency, and cost.


Contact AirGreen Today

For a personalized quote, a needs analysis, or to schedule an installation in Montreal, Laval, Longueuil, North Shore, or South Shore, contact us directly. Our team will guide you towards the HVAC solution best suited for your property.