Direct Air DA25 (-25°C) 2-Head Heat Pump | Ext: 27000 BTU

In stock
SKU: DIRM-27DA25-3Z-2
Provincial Subsidy (LogisVert): 1050 $ (Updated: November 26, 2025)
Model Number (External): DIRM-27DA25-3Z
AHRI: 207743776
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): No / No
# ENERGY STAR ID: 2473843
Heating Capacity: -25 °C
Cooling Capacity: 27,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 24.6 30

HSPF2 (Seasonal heating efficiency)

1 9.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 12.7 20

COP at -8 °C (Heating energy efficiency)

1 2.0 3
Nominal Power: 27,000 BTU
Power at -8°C: 21000 BTU
Power at -15°C: 19000 BTU
Interior Dimensions (L x D x H): 33.66 x 9.09 x 11.69 in ***
Vertical flap control (Air direction): Auto ***
Horizontal flap control (Air direction): Auto ***
Sound Pressure Level (Indoor): 22.5 / 36 dB(A) ***(depending on the model chosen)***
Possible Model Number (Interior): DIRM-09DA25-WM, DIRM-12DA25-WM , and DIRM-18DA25-WM

CFM (Airflow) (12,000 BTU***)

1 382 700
External Dimensions (L x W x H): 37.24 × 16.14 × 31.89 in
Zones: 2 Zones (Dual Zone)
Maximum Zones: 3 Zone (Triple Zone)
Sound Pressure Level (Exterior): 61.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 30 A
Warranty (Compressor - Parts - Labor): 5-5-0 years
Additional Warranty: Possible

A powerful and practical multi-zone solution for homes in Greater Montreal

At AirGreen, we regularly install multi-zone systems in houses, condos, and duplexes in Montreal, Laval, Longueuil, North Shore, and South Shore. The DIRECT AIR DA25 (-25°C) | 27,000 BTU 2-head heat pump stands out as a balanced solution for clients who want to efficiently air condition and heat two distinct zones with a single outdoor compressor.

This model directly addresses a common real-world scenario: a house with an open ground floor and a closed upper floor, or a condo with a main living area + bedroom. In these situations, a single wall-mounted unit is insufficient, and a central installation is often too invasive or costly. This is precisely where this system excels.


A Heat Pump Designed for Quebec Winters

Performance down to -25°C: an essential criterion

The heating capacity down to -25°C is a crucial factor for our market. In the field, we've observed that several less efficient systems become ineffective at -15°C, forcing clients to compensate with electric baseboard heaters.

With this DIRECT AIR DA25 model:

  • Heating maintained down to -25°C
  • Heating capacity of 21,000 BTU at -8°C
  • Approximately 19,000 BTU at -15°C

This significantly reduces electricity costs in winter, especially in exposed areas like the North Shore or certain open areas of the South Shore.

According to technical documentation, Direct Air systems are designed to operate within a full range of -25°C to 30°C for heating, which perfectly matches Quebec's climatic conditions.


Dual Zone Configuration: Flexibility and Real Comfort

2 independent zones, up to 3 zones possible

This model is a multi-zone heat pump with:

  • 2 indoor units (standard)
  • Possibility of up to 3 zones
  • Outdoor unit: DIRM-27DA25-3Z

This allows for:

  • Independent control of each room
  • Different temperatures based on usage
  • Reduction of energy waste

Real-world AirGreen installation example

In Boucherville, we installed this system in a cottage:

  • 1 x 12,000 BTU unit on the ground floor
  • 1 x 9,000 BTU unit upstairs

Result:

  • Stable temperature throughout the house
  • Elimination of cold zones upstairs
  • Over 30% reduction in winter energy bill

Energy Efficiency and Technical Performance

Key Indicators

  • SEER2: 24.6 (efficient air conditioning)
  • HSPF2: 9.5+ (high-performance heating)
  • EER2: 11.27
  • COP at -8°C: 2.03

These values indicate good overall efficiency, particularly in heating mode.

According to the brochure, some models in the series reach up to 23.5 SEER and 11.5 HSPF, positioning this range among high-performance residential solutions.

R-410A Refrigerant

  • Stable and reliable
  • Well-understood by technicians
  • Compatible with multi-zone installations

Advanced Indoor Comfort and Air Control

Automatic Air Direction

  • Automatic vertical louvers
  • Automatic horizontal louvers

This allows for uniform diffusion, without dead zones.

Integrated Features

According to the manufacturer's specifications:

  • Automatic restart
  • Automatic defrost
  • 24h timer
  • Eco and turbo mode
  • Humidity sensor
  • "Follow me" function
  • Self-cleaning

These functions are not mere gadgets. In practice, they concretely improve:

  • Real thermal comfort
  • Temperature stability
  • Equipment lifespan

Sound Level: an Often Underestimated Factor

  • Indoor: 22.5 to 36 dB(A)
  • Outdoor: 61 dB(A)

During our installations in Montreal, particularly in duplexes or triplexes, noise is often a major concern.

This model offers:

  • Quiet operation in night mode
  • Acceptable even in dense urban environments

HVAC Installation: What You Really Need to Know

Technical Requirements

  • Voltage: 220V
  • Max breaker: 30A
  • Piping: up to 60 meters total in multi-zone

Common Error Observed

We often see poorly sized installations:

  • Incorrect BTU distribution between units
  • Incorrect piping length
  • Undersized compressor

The manufacturer's rule is clear:

Total indoor capacity must be between 66% and 133% of outdoor capacity

At AirGreen, we systematically validate these calculations before installation.


Subsidies and Profitability

LogisVert Subsidy

  • Up to $1050 (2025 update)

Even if this model is not Energy Star Cold Climate certified, it remains eligible in certain cases depending on the configuration.

Return on Investment

In several installations:

  • Return in 3 to 5 years
  • Significant reduction in electric heating

Warranty and Reliability

  • 5 years compressor
  • 5 years parts
  • 0 year labor (standard)

However, AirGreen offers extended warranty options.

According to the brochure, Direct Air products are designed according to Canadian standards, with high reliability and recognized durability.


Why Choose AirGreen for this type of installation

Real Field Expertise

We have installed hundreds of multi-zone systems in:

  • Montreal (Plateau, Rosemont, Ahuntsic)
  • Laval (Chomedey, Sainte-Dorothée)
  • South Shore (Brossard, Longueuil, Saint-Hubert)

What We Do Differently

  • Comprehensive thermal analysis before installation
  • Strategic unit positioning
  • Optimized duct and drainage management
  • Complete commissioning with calibration

Result

  • Better real performance than paper specs
  • Fewer service calls
  • Stable comfort all year round

Who This Heat Pump Is For

This DIRECT AIR DA25 27,000 BTU 2-head heat pump is ideal for:

  • Condos with 2 main rooms
  • Houses with an upper floor
  • Duplexes or small plexes
  • Properties with poorly heated zones

It is less suitable for:

  • Large open-concept homes (central preferred)
  • Projects requiring more than 3 zones

Conclusion: a balanced choice for residential use in Quebec

This model represents an excellent compromise between:

  • Price
  • Performance
  • Flexibility

At AirGreen, we regularly recommend it for projects where an efficient and accessible multi-zone solution is required, without resorting to overly complex systems.


Contact AirGreen for your HVAC project

Are you considering a multi-zone heat pump installation in Montreal, Laval, Longueuil, the North Shore, or the South Shore?

Contact AirGreen today for:

  • A detailed quote
  • A personalized analysis
  • Recommendations tailored to your property

Our team will assist you from evaluation to complete commissioning.