3-Zone Heat Pump DURASTAR Standard | 36,000 BTU - R454B

In stock
SKU: DRA5U36M2A
36,000BTU/h · 3 heads
−25 °Cheats down to
$3,720LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-454BUp to 5 heads
Talk to a technician · 514 316-2973
Outdoor unit DRA5U36M2APossible indoor models DRAC0912F2A, DRAC18F2A, DRAC24F2A, DRADH0912F2A, DRADH18F2A, DRADH24F2A, DRADL0612F2A, DRADL18F2A, DRAF18F2A, DRAF24F2A, DRAL0612F2A, DRAL18F2A, DRAM18F2A, DRAM24F2A, DRAS09F2A, DRAS12F2A, DRAS16F2AAHRI 215359236· ENERGY STAR 3621132
In short

The Durastar Standard R454B 36 000 multi-zone heat pump heats and cools 3 rooms with a single outdoor unit. ENERGY STAR cold-climate certified, it delivers 31,000 BTU/h at −8 °C, heats down to −25 °C and qualifies for a $3,720 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

3 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 389531AHRI 215359236LogisVert · October 1, 2026
+SEER2 23.1Rank 7 (tied) of 141. Class median: 21.0.
+Only 55 dB(A) outdoorsRank 7 (tied) of 141. Class median: 61 dB(A).
+Heats down to −30 °CRank 13 (tied) of 141. Class median: −25 °C.
31,000BTU/h certified at −8 °C
−25 °Cstill heating
3 → 5heads, on the same unit
2.23COP at −8 °C
$3,720LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

DRA5U36M2A

Outdoor unit

One compressor for the whole house. It supplies up to 5 heads and modulates from 10,000 to 31,000 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones6 zones
18,000BTU
23
28,000BTU
234
36,000BTU
2Here45
48,000BTU
23456
60,000BTU
23456

Durastar Standard R454B 36 000 · 3 zones

31,000 BTU/h
at −8 °C
$3,720
LogisVert

Up to 5 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 72 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
10,000 → 40,000 BTU/h
-8 °C
8,000 → 31,000 BTU/h
-15 °C
7,200 → 26,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling23.1
Scale 1 – 30Median: 21
Rank 7 (tied) of 141 in its class.
HSPF2 · seasonal heating10.0
Scale 1 – 15Median: 10
Rank 38 (tied) of 141 in its class.
EER2 · cooling in peak heat12.0
Scale 1 – 20Median: 12
Rank 59 (tied) of 138 in its class.
COP at −15 °C2.0
Scale 0 – 4Median: 1.9
Rank 28 (tied) of 118 in its class.
ENERGY STAR Most EfficientCold climate · ID 3621132 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

31,000 BTU/h÷ 1,000 ×$120=$3,720

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 215359236). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone3 wall units
On the wall1 outdoor unit3 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$3,720 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

21.81 in
DRA5U36M2ADepth 12.99 in
31.69 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
15 A max. breaker
MCA 15 A · 220 V
Outdoor unit
Head 1
Head 2
Head 3
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 15 A, 15 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

24
43
55
28
61
20 dB(A)3040506070
24 Reference head, lowest speed43 Reference head, highest speed28 Class indoor median55 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
10,000BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−25 °CColdest certified pointNEEP still lists 20,000 BTU/h at a COP of 1.70 at −13 °F.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTUSheet
Certified cooling at 35 °C35,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)23.1AHRI
EER2 (instant cooling efficiency)12.0AHRI
HSPF2 (seasonal heating efficiency, region IV)10.0AHRI
HSPF2, region V (coldest)7.5NEEP
Heating
Capacity at +8.3 °C37,000 BTU/h · COP 3.5NEEP
Capacity at −8 °C31,000 BTU/h · COP 2.23NEEP
Capacity at −15 °C26,000 BTU/h · COP 2.0NEEP
Capacity at -25 °C (max.)20,000 BTU/h · COP 1.7Sheet
Modulation range10,000 – 31,000 BTU/hNEEP
Heats down to−25 °CSheet
Zones and heads
Zones on this product3 Zones (Triple Zone)Sheet
Maximum zones5 ZonesSheet
Possible indoor modelsDRAC0912F2A, DRAC18F2A, DRAC24F2A, DRADH0912F2A, DRADH18F2A, DRADH24F2A, DRADL0612F2A, DRADL18F2A, DRAF18F2A, DRAF24F2A, DRAL0612F2A, DRAL18F2A, DRAM18F2A, DRAM24F2A, DRAS09F2A, DRAS12F2A, DRAS16F2ASheet
Indoor dimensions (W × D × H)22.44 x 22.44 x 9.65 inSheet
Vertical louversAutoSheet
Horizontal louversManuel / ManualSheet
Airflow (reference head)418 CFMSheet
Indoor sound (reference head)24 – 43 dB(A)Sheet
Installation
Outdoor unit (W × D × H)31.69 x 12.99 x 21.81 inSheet
Outdoor sound55 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)15 ASheet
MOP (maximum overcurrent protection)15 ASheet
RefrigerantR-454BSheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI215359236AHRI
ENERGY STARYes · cold climate · ID 3621132ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$3,720LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 6 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

Pouvoir atteindre les trois filtres sans échelle ni démontage

Dans une maison à étages d'Ahuntsic dont le sous-sol reste froid toute l'année, la réfection de la toiture a remis le confort intérieur en tête de liste. Le choix des emplacements compte alors autant que celui du format : un appareil coincé au-dessus d'un escalier devient un appareil qu'on n'entretient plus. La Thermopompe 3-Zones DURASTAR Standard | 36 000 BTU - R454B répartit la capacité sur trois têtes que nous plaçons de façon à garder chaque filtre à portée de main.

Ses cotes sont de 23,1 SEER2, 12,0 EER2 et 10,0 HSPF2. Le système est homologué ENERGY STAR avec la désignation climat froid sous l'ID ENERGY STAR 3621132, chauffe jusqu'à -30 °C et donne droit à une subvention LogisVert de 3 720 $.

Les valeurs du certificat pour ce 36 000 BTU au R-454B

  • À -8 °C : 31 000 BTU/h, avec un COP de 2,23
  • À -15 °C : 26 000 BTU/h, avec un COP de 2,00
  • À -25 °C : 20 000 BTU/h, avec un COP de 1,70
  • Limite de chauffage inscrite : -30 °C

Ces données proviennent du certificat AHRI 215359236, publié par le NEEP. Les 418 PCM, les 24 à 43 dB(A) et le boîtier de 22,44 x 22,44 x 9,65 po correspondent à la tête que la fiche prend comme référence, pas à chacun des trois ensembles posés dans la maison.

Un sous-sol qui reste froid, et une tête qui lui est dédiée

Un sous-sol froid ne se règle pas en poussant le thermostat du rez-de-chaussée : il lui faut sa propre source et sa propre consigne, sinon l'étage surchauffe avant que le bas ne bouge. Les 31 000 BTU/h à -8 °C laissent assez de réserve pour que la tête du sous-sol travaille sans priver les autres. Encore faut-il que son filtre soit accessible : posée sur un mur dégagé, une tête s'entretient en deux minutes ; coincée au ras du plafond, elle ne s'entretient plus.

La part payée par LogisVert

Ce système figure sur la liste des thermopompes admissibles au programme LogisVert d'Hydro-Québec, avec 3 720 $ pour un propriétaire d'une habitation existante, selon la liste en vigueur à la date d'installation. Une aide bonifiée s'applique à certains immeubles à logements multiples. La page subvention thermopompes efficaces d'Hydro-Québec en résume les conditions, et nous validons l'admissibilité avant la signature.

Ahuntsic : où poser le châssis quand la toiture vient d'être refaite

Une réserve de 36 000 BTU/h partagée entre trois niveaux

Les 36 000 BTU/h ne sont pas découpés à l'avance : les trois têtes tirent dans la même réserve, et une zone fermée libère sa part sans arrêter les autres. Chaque tête reçoit sa propre paire de lignes, ce qui fait trois tracés entre le sous-sol, le rez-de-chaussée et l'étage. Les ensembles publiés comprennent DRAM18F2A, DRAF18F2A, DRADL0612F2A et DRAS16F2A ; le châssis DRA5U36M2A en accepte cinq.

Le dégagement autour du châssis, et la neige du toit neuf

Une toiture refaite change le trajet de la neige qui glisse, et l'unité extérieure ne doit pas se trouver sous une ligne de chute. Le boîtier mesure 31,69 x 12,99 x 21,81 po et tourne à 55 dB(A). Il se pose au-dessus de la ligne de neige, sur console ancrée dans la structure ou sur socle au sol, à l'écart des fenêtres de chambre des voisins. L'élément chauffant du bac de base est de série. La pose reste entièrement apparente, sans travaux à l'intérieur des murs.

L'accès aux filtres et la visite annuelle

Les filtres des trois têtes se rincent aux deux semaines ; l'entretien CVAC annuel reprend les serpentins, le condensat et les raccords. La fiche demande 220 V, un MCA de 15 A et un disjoncteur de 15 A sur un circuit dédié. Un délai de trois minutes au redémarrage protège le compresseur ; une odeur de brûlé ou de l'eau à l'intérieur commandent l'arrêt et un appel au service.

AirGreen, une fois la toiture terminée

Entreprise familiale depuis plus de quinze ans, nous desservons Montréal, Laval, Longueuil, la Rive-Nord et la Rive-Sud, avec les licences RBQ en ventilation, en réfrigération et en électricité. L'évaluation est gratuite et la soumission est remise par écrit. Nous plaçons chaque tête en tenant compte de l'entretien autant que du confort ; nos réalisations montrent des maisons à étages traitées après des travaux d'enveloppe.

Demandez votre estimation gratuite pour la Thermopompe 3-Zones DURASTAR Standard | 36 000 BTU - R454B. Nous choisissons les trois emplacements selon l'accès aux filtres, écartons le châssis des chutes de neige et confirmons votre admissibilité à LogisVert.

Garantie : 10 ans sur le compresseur, 10 ans sur les pièces et 6 ans sur la main-d’œuvre, directement du distributeur.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 31,000 BTU/h at −8 °C, 26,000 at −15 °C.

How many heads can I connect?

Up to 5 on this outdoor unit. This product is configured for 3 heads.

How much is the LogisVert grant?

$3,720 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 3621132. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −25 °C.

Is it noisy?

Indoors, the reference head goes down to 24 dB(A). Outdoors, 55 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $3,720AHRI 215359236 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 389531 (AHRI 215359236): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3621132.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.