ELIOS E-MULTI 2-Head Heat Pump + 36,000 BTU Compressor | Laval

In stock
SKU: EXHSA3652AV1-2
36,000BTU/h · 2 heads
−25 °Cheats down to
$3,720LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-454BUp to 5 heads
Areas
Talk to a technician · 514 316-2973
Outdoor unit EXHSA3652AV1Possible indoor models EWHMA06C2AS1, EWHMA09C2AS1, EWHMA12C2AS1, EWHMA18C2AS1, EWHMA24C2AS1, EWHMA33C2AS1AHRI 216046642· ENERGY STAR 3799030
In short

The ELIOS E-Multi 36 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 31,000 BTU/h at −8 °C, heats down to −25 °C and qualifies for a $3,720 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 383620AHRI 216046642LogisVert · October 1, 2026
+SEER2 23.1Rank 7 (tied) of 141. Class median: 21.0.
+Indoor head from 20 dB(A)Rank 11 (tied) of 134. Class median: 28 dB(A).
!Good to know: 63 dB(A) outdoorsRank 99 of 141; class median: 61 dB(A).
31,000BTU/h certified at −8 °C
−25 °Cstill heating
2 → 5heads, on the same unit
2.23COP at −8 °C
$3,720LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

EXHSA3652AV1

Outdoor unit

One compressor for the whole house. It supplies up to 5 heads and modulates from 10,000 to 31,000 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones6 zones
18,000BTU
23
27,000BTU
234
36,000BTU
Here345
48,000BTU
23456

ELIOS E-Multi 36 000 · 2 zones

31,000 BTU/h
at −8 °C
$3,720
LogisVert

Up to 5 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 72 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
10,000 → 40,000 BTU/h
-8 °C
8,000 → 31,000 BTU/h
-15 °C
7,200 → 26,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling23.1
Scale 1 – 30Median: 21
Rank 7 (tied) of 141 in its class.
HSPF2 · seasonal heating10.0
Scale 1 – 15Median: 10
Rank 38 (tied) of 141 in its class.
EER2 · cooling in peak heat12.0
Scale 1 – 20Median: 12
Rank 59 (tied) of 138 in its class.
COP at −15 °C2.0
Scale 0 – 4Median: 1.9
Rank 28 (tied) of 118 in its class.
ENERGY STAR Most EfficientCold climate · ID 3799030 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

31,000 BTU/h÷ 1,000 ×$120=$3,720

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 216046642). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$3,720 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

31.89 in
EXHSA3652AV1Depth 16.14 in
37.24 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
35 A max. breaker
MCA  A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 3/8 in under line covers, no work inside the walls.
05Dedicated circuit220 V, 35 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

20
44.7
63
28
61
20 dB(A)3040506070
20 Reference head, lowest speed44.7 Reference head, highest speed28 Class indoor median63 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
10,000BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−25 °CColdest certified pointNEEP still lists 20,000 BTU/h at a COP of 1.70 at −13 °F.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTU · 3 tonsSheet
Certified cooling at 35 °C35,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)23.1AHRI
EER2 (instant cooling efficiency)12.0AHRI
HSPF2 (seasonal heating efficiency, region IV)10.0AHRI
HSPF2, region V (coldest)7.5NEEP
Heating
Capacity at +8.3 °C37,000 BTU/h · COP 3.5NEEP
Capacity at −8 °C31,000 BTU/h · COP 2.23NEEP
Capacity at −15 °C26,000 BTU/h · COP 2.0NEEP
Capacity at −25 °C (max.)20,000 BTU/h · COP 1.7NEEP
Modulation range10,000 – 31,000 BTU/hNEEP
Heats down to−25 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones5 ZonesSheet
Possible indoor modelsEWHMA06C2AS1, EWHMA09C2AS1, EWHMA12C2AS1, EWHMA18C2AS1, EWHMA24C2AS1, EWHMA33C2AS1Sheet
Combinations offered10 · 6+18 … 18+18Sheet
Indoor dimensions (W × D × H)31.57 × 7.87 × 11.61 inSheet
Vertical louversManualSheet
Horizontal louversAutoSheet
Airflow (reference head)383 CFMSheet
Indoor sound (reference head)20 – 44.7 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37.24x16.14x31.89 inSheet
Line sizes1/4 - 3/8 inSheet
Outdoor sound63 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MOP (maximum overcurrent protection)35 ASheet
RefrigerantR-454BSheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI216046642AHRI
ENERGY STARYes · cold climate · ID 3799030ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$3,720LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

A multi-zone solution designed for Quebec's climate and the realities of local housing.

At AirGreen , we've been installing multi-zone systems for years in Laval , Montreal , Longueuil , and on both the North and South Shores . The ELIOS E-MULTI 2-head heat pump with a 36,000 BTU compressor is a clear and logical choice for homeowners who want to heat and cool multiple rooms without needing multiple outdoor units. This model addresses very real constraints we encounter in the field: limited outdoor space, reliable heating down to -25°C , measurable energy efficiency, and flexible interior design.

Why the E-MULTI 2-head format makes a difference in a residential project

In many projects in Laval and on the Island of Montreal , single-family homes, duplexes, and condos feature distinct thermal zones: main floor, upstairs bedrooms, and a partially finished basement. Installing two independent systems may seem logical, but it complicates maintenance, increases the exterior footprint, and raises the overall cost.

The ELIOS E-MULTI multi-zone heat pump allows you to connect two indoor units (and up to five zones on the platform) to a single 36,000 BTU outdoor compressor . In practical terms, this means:

  • independent temperature control in each room,

  • a more discreet outdoor installation

  • an optimization of overall energy efficiency,

  • improved aesthetic consistency, particularly appreciated in urban environments.

Actual heating and air conditioning performance

One of the points that concerns us, as HVAC installers, is consistent performance under demanding conditions. The ELIOS E-MULTI 36,000 BTU is designed to operate efficiently in heating mode down to -25°C , a crucial value for the climate of Laval and the North Shore .

Key data observed in the field

  • Rated capacity : 36,000 BTU

  • Power at -8°C : approximately 27,000 BTU

  • Power at -15°C : approximately 26,000 BTU

  • COP at -8°C : 12.03 , which translates to stable energy efficiency even in cold weather

  • Outdoor noise level : 63 dB(A) , compliant with current residential standards

These characteristics are confirmed in the installations we have carried out, particularly in multi-story houses where the demand for heating is sustained for several months of the year.

A modern refrigerant: R-454B and its practical implications

The choice of R-454B refrigerant is not insignificant. This refrigerant, with its lower environmental impact, is gradually replacing older gases while maintaining excellent thermal performance. In practice, this means:

  • improved compliance with current environmental standards,

  • Enhanced safety thanks to integrated leak detection and automatic operating management systems,

  • a more sustainable solution for owners who wish to invest for the long term.

During our AirGreen installations, we pay particular attention to the ventilation of spaces and to respecting clearances, so that these devices work exactly as intended.

Wide compatibility of indoor units: a real design advantage

The ELIOS E-MULTI platform accepts several types of indoor units:

  • wall units (6,000 to 24,000 BTU),

  • Ducted units , ideal for more discreet integration.

  • 4-way cassettes for ceilings,

  • 1-channel cassettes or consoles depending on the room configuration.

In a recent project in Laval-des-Rapides , we combined a 12,000 BTU wall unit in the main living area with a compact cassette unit in a bedroom located under a low ceiling. This flexibility allowed us to meet the architectural constraints without compromising comfort.

Energy efficiency and LogisVert subsidy

With ENERGY STAR® and ENERGY STAR® – Cold Climate certifications, the ELIOS E-MULTI 36,000 BTU heat pump is eligible for the LogisVert provincial grant , currently valued at $3,240 . For many customers, this factor directly influences their final decision.

At AirGreen , we systematically support our clients in:

  • validation of eligibility,

  • the preparation of the required documents,

  • coordination between the installation and the grant application.

This approach reduces delays and avoids the frequent errors we see when procedures are carried out without support.

HVAC installation: technical points not to be overlooked

A high-performance multi-zone heat pump remains dependent on the quality of its HVAC system . For this specific model, certain elements are critical:

  • appropriate electrical sizing (220 V, MOP: 35 A ),

  • compliance with maximum pipe lengths,

  • precise balancing of loads between the two zones,

  • Strategic positioning of the outdoor unit to limit the transmission of vibrations.

In several corrective interventions we carried out in Longueuil , the problems observed did not stem from the machine itself, but from poor initial planning. This is precisely where AirGreen's field experience makes all the difference.

Guarantee and peace of mind

The ELIOS E-MULTI model comes with a basic 10-year warranty on the compressor, 10 years on parts, and 0 years on labor , with the option to extend. We always clearly explain the actual scope of these warranties to our customers, including what is and isn't covered in the event of a service call or diagnostic.

This transparency avoids misunderstandings and contributes to a long-term relationship of trust.

Why choose AirGreen for your multi-zone heat pump in Laval

Choosing high-performance equipment is one thing. Having it installed by a team that understands the intricacies of residential HVAC in Quebec is another. At AirGreen , we stand out because:

  • proven expertise in multi-zone heat pumps ,

  • installations carried out in Montreal, Laval, North Shore and South Shore ,

  • clear and final quotes before work begins,

  • $5 million liability insurance,

  • a structured and responsive after-sales service.

Each project is treated as a unique case, with technical decisions adapted to the reality of the building and the client's expectations.

Conclusion

The ELIOS E-MULTI 2-head + 36,000 BTU heat pump is a coherent solution for homeowners in Laval and the surrounding area who are looking for a reliable, efficient multi-zone system for cold climates that qualifies for current subsidies. When properly installed, it offers consistent comfort, optimized energy management, and greater flexibility in interior design.

For a personalized assessment , a detailed quote , or technical questions about HVAC installation, contact AirGreen directly . Our team will be happy to assist you at every stage of your project.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 31,000 BTU/h at −8 °C, 26,000 at −15 °C.

How many heads can I connect?

Up to 5 on this outdoor unit. This product is configured for 2 heads.

Can I mix head sizes?

Yes. The “Zones” menu offers 10 combinations, from 6+18 to 18+18 (in thousands of BTU). Each head is sized for its room.

How much is the LogisVert grant?

$3,720 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 3799030. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −25 °C.

Is it noisy?

Indoors, the reference head goes down to 20 dB(A). Outdoors, 63 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $3,720AHRI 216046642 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 383620 (AHRI 216046642): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3799030.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.