ELIOS E-MULTI 3-Head Heat Pump + 27,000 BTU Compressor | Laval

In stock
SKU: EXHSA2742AV1-3
27,000BTU/h · 3 heads
−25 °Cheats down to
$2,832LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-454BUp to 4 heads
Areas
Talk to a technician · 514 316-2973
Outdoor unit EXHSA2742AV1Possible indoor models EWHMA06C2AS1, EWHMA09C2AS1, EWHMA12C2AS1, EWHMA18C2AS1, EWHMA24C2AS1AHRI 216046639· ENERGY STAR 3799027
In short

The ELIOS E-Multi 27 000 multi-zone heat pump heats and cools 3 rooms with a single outdoor unit. it delivers 23,600 BTU/h at −8 °C, heats down to −25 °C and qualifies for a $2,832 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

3 rooms, one outdoor unit.

Compared with the 26 multi-zone systems of 27,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 383623AHRI 216046639LogisVert · October 1, 2026
!Good to know: heats down to −25 °CRank 16 of 26; class median: −30 °C.
23,600BTU/h certified at −8 °C
−25 °Cstill heating
3 → 4heads, on the same unit
2.14COP at −8 °C
$2,832LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

EXHSA2742AV1

Outdoor unit

One compressor for the whole house. It supplies up to 4 heads and modulates from 8,400 to 23,600 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones6 zones
18,000BTU
23
27,000BTU
2Here4
36,000BTU
2345
48,000BTU
23456

ELIOS E-Multi 27 000 · 3 zones

23,600 BTU/h
at −8 °C
$2,832
LogisVert

Up to 4 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 70 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
8,400 → 29,200 BTU/h
-8 °C
6,000 → 23,600 BTU/h
-15 °C
5,400 → 19,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling23.0
Scale 1 – 30Median: 23
Rank 7 (tied) of 26 in its class.
HSPF2 · seasonal heating9.5
Scale 1 – 15Median: 10.5
Rank 18 (tied) of 26 in its class.
EER2 · cooling in peak heat12.2
Scale 1 – 20Median: 12.5
Rank 18 (tied) of 26 in its class.
COP at −15 °C2.0
Scale 0 – 4Median: 2
Rank 3 (tied) of 26 in its class.
ENERGY STAR Most EfficientCold climate · ID 3799027 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

23,600 BTU/h÷ 1,000 ×$120=$2,832

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 216046639). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 26 multi-zone systems of 27,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone3 wall units
On the wall1 outdoor unit3 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$2,832 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

31.89 in
EXHSA2742AV1Depth 16.14 in
37.24 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
25 A max. breaker
MCA  A · 220 V
Outdoor unit
Head 1
Head 2
Head 3
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 3/8 in under line covers, no work inside the walls.
05Dedicated circuit220 V, 25 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

20
44.7
61
23
61
20 dB(A)3040506070
20 Reference head, lowest speed44.7 Reference head, highest speed23 Class indoor median61 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
8,400BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−25 °CColdest certified pointNEEP still lists 11,800 BTU/h at a COP of 1.50 at −13 °F.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)27,000 BTUSheet
Certified cooling at 35 °C26,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)23.0AHRI
EER2 (instant cooling efficiency)12.2AHRI
HSPF2 (seasonal heating efficiency, region IV)9.5AHRI
HSPF2, region V (coldest)7.1NEEP
Heating
Capacity at +8.3 °C27,000 BTU/h · COP 3.6NEEP
Capacity at −8 °C23,600 BTU/h · COP 2.14NEEP
Capacity at −15 °C19,000 BTU/h · COP 2.0NEEP
Capacity at −25 °C (max.)11,800 BTU/h · COP 1.5NEEP
Modulation range8,400 – 23,600 BTU/hNEEP
Heats down to−25 °CSheet
Zones and heads
Zones on this product3 Zones (Triple Zone)Sheet
Maximum zones4 Zones (Quad Zone)Sheet
Possible indoor modelsEWHMA06C2AS1, EWHMA09C2AS1, EWHMA12C2AS1, EWHMA18C2AS1, EWHMA24C2AS1Sheet
Combinations offered15 · 6+6+6 … 12+12+12Sheet
Indoor dimensions (W × D × H)31.57 × 7.87 × 11.61 inSheet
Vertical louversManualSheet
Horizontal louversAutoSheet
Airflow (reference head)383 CFMSheet
Indoor sound (reference head)20 – 44.7 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37.24x16.14x31.89 inSheet
Line sizes1/4 - 3/8 inSheet
Outdoor sound61 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MOP (maximum overcurrent protection)25 ASheet
RefrigerantR-454BSheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI216046639AHRI
ENERGY STARYes · cold climate · ID 3799027ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$2,832LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

A multi-zone solution designed for residential and multi-unit dwellings in Laval and Greater Montreal

At AirGreen, we've been installing multi-zone HVAC systems for years in a wide variety of settings: single-family homes in Laval, multi-unit dwellings in Montreal, condominiums on the North Shore , and renovated residences on the South Shore . The ELIOS E-MULTI 3-head heat pump with a 27,000 BTU compressor is a perfect fit for these situations. It allows you to manage three independent zones from a single outdoor unit, while still offering the flexibility to expand to four zones depending on the configuration.

This model addresses a common problem we observe in the field: varying heating needs from room to room, combined with constraints related to outdoor space, noise, and performance during Quebec winters. With heating capacity maintained down to -25°C , this system ensures consistent comfort even during cold snaps, without systematically resorting to supplemental heating.

Understanding the E-MULTI 27,000 BTU configuration and its concrete advantages

Three independent zones, precise comfort control

The triple-zone configuration allows the EXHSA2742AV1 outdoor unit to be combined with different types of indoor units: wall-mounted, ducted, cassette, or console. Each zone has its own thermostat and operates according to the actual needs of the room. In practice, this means:

  • a room kept at a lower temperature at night;

  • a living room that is heated more consistently in the evening;

  • an air-conditioned office, occasionally during the day.

This independence limits unnecessary cycles, improves overall efficiency and helps to reduce annual electricity consumption.

Actual capacity and measured performance

With a cooling capacity of 27,000 BTU and a useful heating output of 18,000 BTU at -8°C , this system efficiently covers typical areas of multi-story homes or large condominiums. SEER2 , HSPF2 , and COP values ​​demonstrate consistent seasonal performance that meets local climate requirements, making it suitable for installations eligible for energy efficiency programs.

In several projects carried out in Laval and Longueuil, we have observed a notable improvement in thermal stability compared to undersized dual-zone systems, often installed during quick renovations.

R-454B refrigerant: efficiency and environmental compliance

The choice of R-454B refrigerant is not insignificant. It offers a lower global warming potential than previous generations, while maintaining excellent thermodynamic properties. For our customers, this translates into:

  • increased compliance with current environmental standards;

  • improved durability of the installation;

  • easier integration into energy renovation projects.

HVAC installation: what the AirGreen experience changes in concrete terms

Sizing and selection of indoor units

One of the common pitfalls of multi-zone systems lies in an improper balance between indoor units and compressor capacity. At AirGreen, every project begins with a detailed analysis of thermal loads : room orientation, existing insulation, air volumes, and occupancy patterns.

We recently installed this ELIOS E-MULTI 27,000 BTU configuration in a duplex in Laval, where the ground floor required a discreet cassette unit, while the upper floor benefited from two quiet wall-mounted units. The result: even air distribution and an indoor sound level measured between 20 and 44.7 dB(A) depending on the mode, perfectly suited to living spaces.

Electrical constraints and safety

With a 220V power supply, a 25A MOP , and a suitable MCA , this heat pump integrates easily into most modern residential panels. Our teams systematically verify the circuit capacity, conductor gauge, and compliance with local standards before installation to prevent any overload or nuisance tripping.

Noise management and outdoor installation

The outdoor noise level of approximately 61 dB(A) is a key consideration in the densely populated areas of Montreal and Laval. We prioritize locations that minimize noise propagation: anti-vibration mounts, adequate clearances, and careful unit orientation. These details often make a difference in long-term satisfaction.

Energy efficiency and LogisVert subsidy

The ELIOS E-MULTI 3-head heat pump is ENERGY STAR® certified , including for cold climates, making it eligible for the $2,160 LogisVert provincial grant (updated November 26, 2025). For many customers on the North Shore and in the Montérégie region , this financial assistance allowed them to choose a more efficient multi-zone configuration rather than a less effective compromise.

At AirGreen, we support each client in preparing their file: validation of AHRI numbers, conformity of installed models and transmission of required documents.

Reliability, guarantees and after-sales service

The standard warranty covers 10 years on the compressor , 10 years on parts , and 0 years on labor , with additional warranty options available depending on the project context. Beyond the numbers, our added value lies in our follow-up: rapid diagnostics, readily available parts, and technicians specializing in HVAC maintenance and multi-zone heat pump repair .

In several interventions carried out after installation, we were able to optimize seasonal settings, correct airflow imbalances and extend the lifespan of the equipment.

Common mistakes to avoid with a multi-zone system

  • Undersize the compressor relative to the actual number of zones used.

  • Mixing indoor units that are unsuitable for the room sizes.

  • Neglecting the placement of the outdoor unit in noise-sensitive areas.

  • Neglecting annual HVAC maintenance, which is essential to maintaining the advertised yields.

These points are integrated from the design stage of each AirGreen project, in order to avoid costly corrections afterwards.

Why choose AirGreen for your ELIOS heat pump in Laval

Our team understands local constraints, municipal regulations, and the expectations of homeowners in Greater Montreal. We prioritize transparent pricing , clear quotes, and meticulous execution. Every ELIOS multi-zone heat pump installation is designed for durability and to provide measurable comfort, both in winter and summer.

Take action

Are you considering installing an ELIOS E-MULTI 3-head 27,000 BTU heat pump in Laval, Montreal, on the North Shore or South Shore ? Contact AirGreen for a detailed quote , a personalized analysis of your project and complete support, from the initial study to long-term HVAC maintenance.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 23,600 BTU/h at −8 °C, 19,000 at −15 °C.

How many heads can I connect?

Up to 4 on this outdoor unit. This product is configured for 3 heads.

Can I mix head sizes?

Yes. The “Zones” menu offers 15 combinations, from 6+6+6 to 12+12+12 (in thousands of BTU). Each head is sized for its room.

How much is the LogisVert grant?

$2,832 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 3799027. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −25 °C.

Is it noisy?

Indoors, the reference head goes down to 20 dB(A). Outdoors, 61 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $2,832AHRI 216046639 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 383623 (AHRI 216046639): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3799027.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.