AMANA PTAC Heat Pump | 12000 BTU | HEH (HIGH EFFICIENCY) R32 J
Is it the right size for this room?
Amana doesn't publish a room size for this unit. From its 12,000 BTU/h of cooling, we estimate ≈ 170 to 255 sq ft. Choose your room's area.
It's the right size.
For a 175 to 225 sq ft room, this is the range we estimate for this unit: 12,000 BTU/h of cooling, 11,100 BTU/h of heat-pump heating and a heater of up to 5,000 W when the cold calls for it.
AirGreen estimate: Amana publishes no room size, so we apply the application ranges Trane publishes for its PTACs of the same cooling capacity. Our estimator confirms the exact area on site.
What it does, in numbers
$22.66
Cooling, all summer
Less than a 60 W light bulb
Bulbs left on day and night for a year. Cooling: 5 h a day for 40 days, the assumption used by Hydro-Québec's air-conditioning calculator. Same calculation for every line: wattage × hours × 11.142 ¢/kWh.
≈$157
Heating, all winter
≈ $12 less than baseboard heaters
Typical 213 sq ft room with one exterior wall, in Montréal: 1,518 kWh of heat per winter (Environment Canada 1991–2020 climate normals). The heat pump is counted only at 8 °C and warmer, where Amana rates its output; below that, the heater, at the price of a baseboard. If it keeps heating in colder weather, the bill goes down.
≈ $179 for the year, before tax. Winter is 87% of it. If your home stays in the first tier of Rate D in summer (7.065 ¢/kWh), cooling drops to $14.37.
Capacities and currents: Amana catalog MC-DPTAC 10-23 (October 2023) and manual IO-933A (December 2022). Power draw: 1,017 W in cooling (12,000 BTU/h ÷ EER 11.8), 955 W in heat-pump mode, 5,000 W on the 5 kW heater. Hydro-Québec Rate D in effect since April 1, 2026: 11.142 ¢/kWh second tier, before tax.
What you should know about this one
Published, verifiable facts, not brochure claims.
12,000What it really delivers in cooling
The name says 12,000 BTU: that's the unit's size class. Amana publishes 12,000 BTU/h at 230 V, and 11,600 at 208 V, the supply in many buildings.
5,000 WThe heater that takes over
At Amana, the two digits after the series letter (the ** in HEH123J**AXXX) set the heater when ordering: 1.5, 2.5, 3.5 or 5.0 kW at 230 V, 1.3 to 4.1 kW at 208 V. At 5.0 kW it takes a 6-30P plug on 30 A; at 3.5 kW, a 6-20P on 20 A. It heats when the heat pump can no longer keep up.
11.8Efficiency above the standard model
Amana publishes an EER of 11.8 for this HEH, against 11.5 for the standard PTH of the same size. For the same capacity, it draws fewer watts in summer, and its COP of 3.4 (against 3.3) trims the winter too.
3.4The COP published at 8 °C
Amana publishes a heat-pump COP of 3.4: 11,100 BTU/h of heat at 230 V. Each kWh you pay for gives back 3.4 in heat, against 1 for the heater or a baseboard.
−7 °CWhen the heat pump hands over
Amana switches the unit from heat pump to the heater when the coil drops below 20 °F (−7 °C), or when the heat pump can't keep up on a two-stage thermostat.
1.7Pints of water it removes per hour
The dehumidification Amana publishes in cooling mode: 1.7 pints per hour. It's what keeps a room comfortable in summer without it turning clammy.
7⅝ inHow far it sticks into the room
Amana quotes a 7⅝ in deep front, one of the slimmest in the industry: the unit takes less space out of the room.
4 °CRoom freeze protection
As soon as the unit senses 40 °F (4 °C) or below, it starts the fan and the heater: an empty room won't freeze in winter.
It fits the standard 42 × 16 in sleeve
Amana sleeves have the industry-standard dimensions: 42 in wide, 16 ¹⁄₁₆ in high, 14 ⅛ in deep. Our estimator checks the sleeve and the grille in place before ordering.
What it needs on site
In a replacement, we check the outlet and the breaker first: they set the heater size you can use. Our estimator confirms the sleeve, the outlet and the slope before ordering.
Complete spec sheetData and cited sources
- Model
- HEH123J**AXXX
- Cooling capacity (208/230 V)
- 11,600 / 12,000 BTU/h
- Heating capacity, heat pump (208/230 V)
- 10,900 / 11,100 BTU/h
- Electric heater (options)
- 1.5 kW · 2.5 kW · 3.5 kW · 5.0 kW
- EER (208/230 V)
- 12.0 / 11.8
- COP (heat pump, 8 °C)
- 3.4
- Current — compressor
- 5.4 A
- Power — cooling (208/230 V)
- 965 / 1,015 W
- Power — heat pump (230 V)
- 955 W
- Airflow (low/high)
- 245 / 330 cfm
- Dehumidification
- 1.7 pints/h
- Application range
- ≈ 170 to 255 sq ft (AirGreen estimate)
- Front
- 7⅝ in deep
- Sleeve
- 42 × 16 ¹⁄₁₆ in, 14 ⅛ in deep
- Net weight
- 108 lb
- Refrigerant
- R-32
- Heat pump → heater
- coil below 20 °F (−7 °C)
- Power supply
- 208/230 V · 1 ph · 60 Hz
All values: Amana catalog MC-DPTAC 10-23 (October 2023) and manual IO-933A (December 2022). Operating cost: cooling at 1,017 W for 200 h per summer; heating estimated for a typical 213 sq ft room (1,518 kWh of heat per winter, heat pump counted at 8 °C and warmer); at Hydro-Québec's Rate D second tier (11.142 ¢/kWh), in effect since April 1, 2026.
The neighbouring models
Talk to an HVAC technician before you choose
We check the existing sleeve, the outlet and the heater size, and give you an installed price. For a building, we order the same series for every room.
A high-performance and sustainable heating and air conditioning solution for your spaces
At AirGreen, we know that choosing a high-performance, reliable, and energy-efficient HVAC system is essential, whether for a hotel, residential building, office, or commercial establishment. The AMANA PTAC Heat Pump | 12000 BTU | HEH (HIGH EFFICIENCY) R32 J stands out for its exceptional performance, quiet sound, and smart features, offering a complete solution for the comfort of your occupants all year round.
Energy performance and long-term savings
The AMANA PTAC incorporates advanced technology to achieve high energy efficiencies , with an EER of up to 14.0 and a COP of up to 3.9 . This performance not only reduces energy consumption, but also allows you to benefit from subsidies offered by certain electricity companies in Quebec, particularly on the North Shore and the South Shore .
The use of R32 refrigerant , with a global warming potential (GWP) of 677, makes this heat pump more environmentally friendly than models using R410A. R32 offers up to 12% more efficiency , a 40% lower refrigerant charge and lower overall emissions.
Unparalleled comfort thanks to quiet operation
For environments where silence is paramount, such as hotel rooms or residences, the AMANA PTAC is designed to operate extremely quietly. With an STC level of 29 and an internal tangential fan, it guarantees a quiet environment, ideal for restful sleep or a serene working atmosphere.
Smart connectivity and control
This heat pump adapts to the needs of building managers and owners thanks to its integrated Bluetooth® and RF connectivity capabilities. Via the Amana mobile app, it is possible to quickly configure settings, perform diagnostics and manage maintenance.
By connecting it to the Eden thermostat (sold separately) and the Eden Concierge energy management system, you can reduce your unit's energy consumption by 35% or more , while benefiting from centralized supervision.
Optimized installation and modern design
With its compact dimensions (42 x 21.5 x 16 in) and elegant "Quiet White" faceplate, this heat pump blends seamlessly into any interior. Its faceplate depth of only 7⅝ inches maximizes space in the room. It can be installed flush with the floor for a discreet look.
The condensate dispersion system optimizes the evaporation of water produced in air conditioning mode, which increases efficiency and reduces the risk of overflow.
Proven reliability and durability
Made in the USA for over 45 years, the AMANA PTAC undergoes rigorous testing before shipping: leak checks, performance tests, electrical checks.
It is covered by a 6-year warranty :
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6 years compressor and parts
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6 years labor, straight from the distributor
Ease of maintenance
To ensure optimal performance, washable air filters should be cleaned monthly. Their removal is simple and requires no tools, facilitating regular maintenance, whether for an AirGreen technician or the on-site maintenance team.
Concrete cases of installations carried out by AirGreen
We recently installed several AMANA 12000 BTU PTAC units in a Montreal hotel and a residential building in Laval . The managers noted:
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A significant reduction in annual energy consumption
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Stable thermal comfort, even during periods of extreme cold in winter or intense heat in summer
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A reduction in noise complaints from previous systems
Why choose AirGreen for your AMANA PTAC?
By choosing AirGreen, you benefit from:
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A free on-site estimate anywhere in Montreal , Laval , on the North Shore and the South Shore
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Transparent prices with no surprises at the end of the work
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Certified and experienced refrigeration engineers for flawless installation
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No payment until the work is completed , when you are 100% satisfied
Conclusion
The AMANA PTAC Heat Pump | 12000 BTU | HEH (HIGH EFFICIENCY) R32 J combines high performance, durability, modern design and intelligent control, perfectly meeting the needs of professionals and individuals looking for a reliable and energy-efficient heating and cooling solution.
Contact AirGreen today for a personalized quote or to schedule an installation.
Warranty: 6 years on the compressor, 6 years on parts and 6 years on labor, straight from the distributor.