AMANA PTAC Heat Pump | 12000 BTU | HEH (HIGH EFFICIENCY) R410A K
Is it the right size for this room?
Amana doesn't publish a room size for this unit. From its 11,600 BTU/h of cooling, we estimate ≈ 165 to 245 sq ft. Choose your room's area.
It's the right size.
For a 175 to 225 sq ft room, this is the range we estimate for this unit: 11,600 BTU/h of cooling, 10,600 BTU/h of heat-pump heating and a heater of up to 5,000 W when the cold calls for it.
AirGreen estimate: Amana publishes no room size, so we apply the application ranges Trane publishes for its PTACs of the same cooling capacity. Our estimator confirms the exact area on site.
What it does, in numbers
$22.48
Cooling, all summer
Less than a 60 W light bulb
Bulbs left on day and night for a year. Cooling: 5 h a day for 40 days, the assumption used by Hydro-Québec's air-conditioning calculator. Same calculation for every line: wattage × hours × 11.142 ¢/kWh.
≈$151
Heating, all winter
≈ $12 less than baseboard heaters
Typical 205 sq ft room with one exterior wall, in Montréal: 1,464 kWh of heat per winter (Environment Canada 1991–2020 climate normals). The heat pump is counted only at 8 °C and warmer, where Amana rates its output; below that, the heater, at the price of a baseboard. If it keeps heating in colder weather, the bill goes down.
≈ $174 for the year, before tax. Winter is 87% of it. If your home stays in the first tier of Rate D in summer (7.065 ¢/kWh), cooling drops to $14.26.
Capacities and currents: Amana catalog MC-DPTAC 10-23 (October 2023) and manual IO-933A (December 2022). Power draw: 1,009 W in cooling (11,600 BTU/h ÷ EER 11.5), 940 W in heat-pump mode, 5,000 W on the 5 kW heater. Hydro-Québec Rate D in effect since April 1, 2026: 11.142 ¢/kWh second tier, before tax.
What you should know about this one
Published, verifiable facts, not brochure claims.
11,600What it really delivers in cooling
The name says 12,000 BTU: that's the unit's size class. Amana publishes 11,600 BTU/h at 230 V, and 11,400 at 208 V, the supply in many buildings. Better to read it here than on the spec sheet after installation.
5,000 WThe heater that takes over
At Amana, the two digits after the series letter (the ** in HEH123K**AXXX) set the heater when ordering: 1.5, 2.5, 3.5 or 5.0 kW at 230 V, 1.3 to 4.1 kW at 208 V. At 5.0 kW it takes a 6-30P plug on 30 A; at 3.5 kW, a 6-20P on 20 A. It heats when the heat pump can no longer keep up.
11.5Efficiency above the standard model
Amana publishes an EER of 11.5 for this HEH, against 11.0 for the standard PTH of the same size. For the same capacity, it draws fewer watts in summer, and its COP of 3.3 (against 3.2) trims the winter too.
3.3The COP published at 8 °C
Amana publishes a heat-pump COP of 3.3: 10,600 BTU/h of heat at 230 V. Each kWh you pay for gives back 3.3 in heat, against 1 for the heater or a baseboard.
−7 °CWhen the heat pump hands over
Amana switches the unit from heat pump to the heater when the coil drops below 20 °F (−7 °C), or when the heat pump can't keep up on a two-stage thermostat.
1.7Pints of water it removes per hour
The dehumidification Amana publishes in cooling mode: 1.7 pints per hour. It's what keeps a room comfortable in summer without it turning clammy.
7⅝ inHow far it sticks into the room
Amana quotes a 7⅝ in deep front, one of the slimmest in the industry: the unit takes less space out of the room.
4 °CRoom freeze protection
As soon as the unit senses 40 °F (4 °C) or below, it starts the fan and the heater: an empty room won't freeze in winter.
It fits the standard 42 × 16 in sleeve
Amana sleeves have the industry-standard dimensions: 42 in wide, 16 ¹⁄₁₆ in high, 14 ⅛ in deep. Our estimator checks the sleeve and the grille in place before ordering.
What it needs on site
In a replacement, we check the outlet and the breaker first: they set the heater size you can use. Our estimator confirms the sleeve, the outlet and the slope before ordering.
Complete spec sheetData and cited sources
- Model
- HEH123K**AXXX
- Cooling capacity (208/230 V)
- 11,400 / 11,600 BTU/h
- Heating capacity, heat pump (208/230 V)
- 10,500 / 10,600 BTU/h
- Electric heater (options)
- 1.5 kW · 2.5 kW · 3.5 kW · 5.0 kW
- EER
- 11.5
- COP (heat pump, 8 °C)
- 3.3
- Current — compressor
- 5.8 A
- Power — cooling (208/230 V)
- 990 / 1,005 W
- Power — heat pump (230 V)
- 940 W
- Airflow (low/high)
- 245 / 330 cfm
- Dehumidification
- 1.7 pints/h
- Application range
- ≈ 165 to 245 sq ft (AirGreen estimate)
- Front
- 7⅝ in deep
- Sleeve
- 42 × 16 ¹⁄₁₆ in, 14 ⅛ in deep
- Net weight
- 108 lb
- Refrigerant
- R-410A
- Heat pump → heater
- coil below 20 °F (−7 °C)
- Power supply
- 208/230 V · 1 ph · 60 Hz
All values: Amana catalog MC-DPTAC 10-23 (October 2023) and manual IO-933A (December 2022). Operating cost: cooling at 1,009 W for 200 h per summer; heating estimated for a typical 205 sq ft room (1,464 kWh of heat per winter, heat pump counted at 8 °C and warmer); at Hydro-Québec's Rate D second tier (11.142 ¢/kWh), in effect since April 1, 2026.
The neighbouring models
Talk to an HVAC technician before you choose
We check the existing sleeve, the outlet and the heater size, and give you an installed price. For a building, we order the same series for every room.
A high-performance HVAC solution for your residential and commercial needs
At AirGreen, we know that choosing the right heating and cooling system is critical for comfort, energy efficiency, and peace of mind. The AMANA PTAC Heat Pump | 12000 BTU | HEH (HIGH EFFICIENCY) R410A K perfectly embodies this balance, combining energy efficiency, quiet operation, advanced connectivity, and proven durability.
Exceptional energy performance
This heat pump boasts an EER of up to 14.0 and a COP of up to 3.9 , making it eligible for subsidies offered by electricity companies in Montreal, Laval, Longueuil, as well as on the North Shore and South Shore. Its technology optimizes consumption while providing consistent comfort, summer and winter.
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Environmentally friendly R-410A refrigerant gas .
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Cooling capacity: 12000 BTU , ideal for hotel rooms, apartments or offices.
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Voltage: 220V , ensuring compatibility with North American installations.
Silence and comfort
Thanks to its internal tangential fan and its two separate motors (internal and external) , the PTAC AMANA offers an extremely low noise level (STC of 29), making your nights peaceful and your working days pleasant.
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Optimized design to minimize vibration and noise.
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30-second fan shut-off delay after compressor shut-off, allowing remaining conditioned air to circulate.
Connectivity and smart management
This unit stands out for its intelligent functions that facilitate use and optimize consumption:
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Bluetooth® connectivity via the Amana mobile app (iOS and Android) for easy monitoring and diagnostics.
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Integrated RF communication for compatibility with the Eden wireless thermostat and the Eden Concierge energy management system (possible reduction of consumption by up to 35%).
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Centralized control possible for hotels and multi-unit buildings.
Practical and elegant design
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“Quiet White” front panel with a modern style, blending harmoniously into any type of space.
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Front depth reduced to 7⅝" , freeing up more space in the room.
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Zero floor clearance installation .
Protection and durability systems
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Integrated frost protection : automatic activation below 4°C.
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Filter drier extending compressor life.
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High pressure switch to prevent damage.
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100% factory tested in Waller, Texas with leak check and performance testing.
Advanced ventilation and humidity management
The Smart Vent and Economizer system allows for up to 95 CFM of outside air to be introduced, with control based on temperature and humidity limits. An economizer function adjusts the outside air intake to cool the room for free when conditions are right.
Simplified maintenance
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Washable air filters are easy to remove and clean.
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Condensate dispersion system optimizing evaporation and improving efficiency.
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Monthly maintenance recommended to extend life and maintain performance.
Guarantee and reliability
The AMANA PTAC is backed by a 6-year warranty (6 years on the compressor, 6 years on parts and 6 years on labor), straight from the distributor, demonstrating Amana's commitment to customer satisfaction.
Why choose AirGreen for your installation?
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Experienced refrigeration technicians , trained to the highest standards.
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Free on-site estimates , no obligation.
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Transparent prices , no surprises when you bill.
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Payment at the end only , once the customer is 100% satisfied.
Conclusion
The AMANA PTAC Heat Pump | 12000 BTU | HEH (HIGH EFFICIENCY) R410A K is a smart choice for anyone looking for a high-performance, quiet, connected, and sustainable HVAC system. Whether for a hotel, apartment building, or commercial space, it combines comfort, energy savings, and cutting-edge technology.
Contact AirGreen today to get your free estimate and benefit from professional installation in Montreal, Laval, Longueuil, on the North Shore and the South Shore.
Warranty: 6 years on the compressor, 6 years on parts and 6 years on labor, straight from the distributor.