An in-depth look at home inspections by Hydro-Québec after applying for the LogisVert program
One of the most discussed topics among potential beneficiaries of Hydro-Québec's LogisVert program is the possibility of a home inspection following an application for financial assistance. At AirGreen , as experts in heat pump installation and HVAC services in Montreal, Laval, Longueuil, the North Shore, and the South Shore, we want to clarify this process transparently, based on our experience and the program's official requirements.
Why can Hydro-Québec inspect your home after a grant application?
The inspection is an integral part of the LogisVert – Efficient Homes program compliance verification process. Once your heat pump has been installed or your energy efficiency work has been completed, Hydro-Québec reserves the right to verify on-site that the work has been carried out in accordance with the program criteria .
This means that even if all documents have been submitted correctly, a visit may be required within six months of submitting your application . This verification is intended to confirm actual eligibility for financial assistance , to ensure the quality of the installation and to prevent any fraud or administrative error.
Who is affected by these inspections?
All participants , owners and tenants alike, may be subject to a visit, especially if the declared work affects:
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Installing an efficient or high-efficiency heat pump .
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Roof insulation and caulking work .
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The purchase and installation of eligible appliances such as a heat pump dryer or an induction cooktop .
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The combination of several admissible measures within the framework of a single application, giving rise to a financial bonus of 5%.
At AirGreen , we have already guided several clients through this process, notably in Ahuntsic, Laval-des-Rapides, Boucherville and Blainville. In several cases, Hydro-Québec contacted our clients to verify the installation of their Gree Extrême wall-mounted heat pump , and the visits went smoothly, thanks to our technical rigor and strict compliance with the required standards.
How does an inspection take place?
Here's what you can expect if Hydro-Québec decides to carry out an inspection:
1. Prior notice
You will be contacted by email or phone to schedule an appointment. This contact usually occurs within a few weeks of submitting the application , sometimes later depending on the processing load.
2. On-site verification
An authorized representative will come to your home to verify:
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The model and serial number of the installed equipment (for example, a Sharp ZU1 18,000 BTU, or a Bosch BIVA IDS Premium R-454B).
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Compliance of the work with the invoices provided (address, dates, installation company, RBQ number, etc.).
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The physical presence of the equipment at the specified location (no installation should be carried out in non-habitable areas such as an uninsulated attic).
3. Request for additional documents
In some cases, you may be asked to provide photographic evidence , tax information (such as your social security number to generate a Relevé 27), or details of installation costs .
Is it mandatory to accept the inspection?
Yes. By submitting an application to Hydro-Québec, you agree to provide full access to your home if an inspection is deemed necessary. Refusing an inspection could result in the denial or cancellation of financial assistance .
Furthermore, if you cannot demonstrate the conformity of the work, Hydro-Québec reserves the right to claim reimbursement of the amounts received , particularly if a calculation error or a double grant application is noted.
What we recommend at AirGreen
To facilitate the inspection and maximize your chances of receiving assistance quickly, we advise you to:
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Keep all your invoices and documents related to the installation.
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Take a clear photo of your heat pump serial number (exterior AND interior).
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Make sure the address on the invoice matches the installation location.
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Choose contractors duly accredited by the RBQ , such as AirGreen, registered with the Registraire des entreprises du Québec.
We also assist you in preparing your LogisVert application file , ensuring that each supporting document meets Hydro-Québec's specific requirements.
Customer testimonial – Installation in Sainte-Julie
Ms. L., owner of a single-family home in Sainte-Julie, benefited from the installation of a Gree Sapphire 18,000 BTU wall-mounted heat pump by our team. Thanks to our thoroughness, her LogisVert application was promptly approved. Two months later, Hydro-Québec conducted a home inspection.
The technician confirmed the model's compliance, verified the quality of the caulking, and checked the installation location. The $1,704 grant was paid two weeks later.
What to avoid to avoid triggering a problematic inspection
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Never install a heat pump that is not on the list of eligible devices .
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Do not use a company without a valid RBQ license .
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Do not falsify dates or amounts on invoices.
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Do not combine grants from other programs without prior verification.
At AirGreen, we guarantee the total compliance of our installations , avoiding delays or refusals for our customers due to technical or administrative anomalies.
Conclusion: Yes, Hydro-Québec can inspect your home — and that's a good thing
The inspection is part of the quality guarantees put in place by Hydro-Québec to ensure the rigorous use of public funds as part of the energy transition. If your project has been carried out according to the rules of the art , you have nothing to fear.
At AirGreen , we strive to ensure our customers' experience is seamless, compliant, and profitable. Our expertise in installing central and wall-mounted heat pumps in Montreal, Laval, Longueuil, and on the North and South Shores guarantees comprehensive support, from evaluation to receipt of the LogisVert grant.