DIRECT AIR DA25 R-410A and DIRECT AIR HEAT XTREME PRO R-454B, 12,000 BTU

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Comparison · Wall-mounted heat pump · 12,000 BTU

DIRECT AIR DA25 (R-410A) and HEAT XTREME PRO R-454B: one brand, two refrigerants

Two 12,000 BTU/h DIRECT AIR wall units. The DA25 uses R-410A, the HEAT XTREME PRO uses R-454B. Their AHRI certificates are not quite alike: close efficiencies, but not the same heat in extreme cold. Here is what each certificate says, what DIRECT AIR publishes, and where each refrigerant stands in Canadian regulations.

Refrigerant: R-410A and R-454B HSPF2 Region V: 8.1 and 8.0 Max. capacity at −15 °C: 8,000 and 11,500 BTU/h Coldest certified point: −15 °C and −30 °C
DIRECT AIR DA25 R-410A 12,000 BTU, indoor unit, outdoor unit and remote control
DIRECT AIR

DA25 R-410A, 12,000 BTU

Ind. DIRM-12HP-WM · Outd. DIRM-12DA25-1Z
AHRI 207743720

DIRECT AIR DA25 brochure (2023): heating rated down to −25 °C; ENERGY STAR, without the cold-climate label according to NEEP.

See the product page

Same brand, two refrigerant generations, two AHRI certificates.

DIRECT AIR HEAT XTREME PRO R-454B 12,000 BTU, indoor unit, outdoor unit and remote control
DIRECT AIR

HEAT XTREME PRO R-454B, 12,000 BTU

Ind. DIRM4-12HP-WM · Outd. DIRM4-12HXPRO28-1Z
AHRI 216571373

Same AHRI and NEEP certified values as: SENVILLE AURA R454B, MIDEA MIDEA28 and BOSCH Climate 5000 MAX PERFORMANCE R-454B, in 12,000 BTU. Checked in NEEP on November 9, 2026.

See the product page
Estimated operating cost

What the electricity costs, in dollars, winter and summer

AirGreen estimate for the same 12,000 BTU/h zone in Montréal, at Hydro-Québec’s Rate D, taxes included. Both heat pumps are calculated in exactly the same way, with the same method as on all our comparison pages; only their certified efficiencies change. Electric baseboards serve as the reference point.

How this amount is calculated
  1. Heat to deliver over the winter. A zone whose heat loss reaches 12,000 BTU/h ( kW) at −23.1 °C, Montréal’s design temperature: kW × 24 h × 4,167 degree-days ÷ (18 − (−23.1)) = kWh of heat for round-the-clock heating, all winter. Heating degree-days (base 18 °C) and design temperature: Natural Resources Canada, HOT2000 climate data, Montréal Intl station. With fewer hours per day (“Heating” slider), the heat is reduced in the same proportion, for the heat pump as for the baseboards: this simplification does not account for recovery after a temperature setback.
  2. Electricity for heating. Heat pump: heat × 3.412 ÷ HSPF2 Region V, the AHRI certificate value published by NEEP. Region V is the coldest in the standard, and its calculation includes the electric backup expected when the heat pump is no longer enough. Electric baseboards: 1 kWh of electricity for 1 kWh of heat.
  3. Electricity for cooling. 12,000 BTU/h ÷ SEER2 × hours per day × 60 days ÷ 1,000: the method of Hydro-Québec’s air-conditioning calculator, with the SEER2 seasonal efficiency from the AHRI certificate. The number of hours is a scenario you can set above, from 1 to 24 h. At 24 h, the calculation assumes rated capacity all day long: that is a ceiling, since a variable-speed unit slows down once the room is at temperature.
  4. Price. Hydro-Québec Rate D in effect April 1, 2026: 7.065¢ per kWh up to 40 kWh a day, 11.142¢ beyond; the average price, 9.104¢, is the one Hydro-Québec’s calculators use. GST and QST included. Network access charges, the same with or without a heat pump, are not counted.

AirGreen method v1.1, November 9, 2026. An estimate is used to compare units under the same conditions. The actual bill depends on the house, the insulation, the settings and the use; this amount is not a promise.

The certified seasonal efficiencies are very close: HSPF2 Region V of 8.1 for the DA25 and 8.0 for the HEAT XTREME PRO, SEER2 of 24.6 and 25.4. So are the two estimates. Where the certificates really diverge is on maximum heat in cold weather, further down this page.

From R-22 to R-454B

Three refrigerants, forty years of Canadian rules

The DA25 and the HEAT XTREME PRO belong to two refrigerant generations. Before 2010, a new unit could still use R-22. Scroll through the dates: each one links to the official text or the body that published it.

2 of 8

GWP: 100-year global warming potential, IPCC Fourth Assessment Report (AR4), the basis used by the Canadian HFC regulations. ODP: ozone depletion potential (Montreal Protocol). Safety classes per the ASHRAE 34 standard. These figures describe the refrigerants, not the units’ consumption or efficiency.

Cold-climate criterion

What ENERGY STAR’s “cold climate” label measures

Both pairs are ENERGY STAR certified. According to NEEP, only the HEAT XTREME PRO R-454B also carries the cold-climate label. That criterion requires, among other things, at −15 °C (5 °F), at least 70% of the rated heating capacity at 8.3 °C, with a COP of at least 1.75. Here is where each certificate stands on those two measures.

AirGreen calculation from the AHRI certificates published by NEEP: maximum capacity at 5 °F ÷ rated capacity at 47 °F. ENERGY STAR does its own verification; the directory does not publish the details of its decision for each pair.

Extreme cold

Below −15 °C: every published value, none invented

The DA25’s certificate stops at −15 °C: NEEP publishes no colder point for it, and DIRECT AIR rates a heating range down to −25 °C with no capacity figure. The HEAT XTREME PRO R-454B’s certificate publishes a point at −30 °C. Between two published values, the table shows the range between them.

One brochure figure, one certificate figure. The 2023 DA25 brochure states 9,500 BTU/h of rated heating at −15 °C, under the former test standards (HSPF of 13.2 and 11). The current AHRI certificate, issued under the 2023 standard, gives 8,000 BTU/h rated and maximum at −15 °C. The certificate prevails in any direct comparison.
Features

What DIRECT AIR publishes for each

DIRECT AIR publishes a brochure for the DA25 (March 2023). The HEAT XTREME PRO brochure we found (July 2022) describes the earlier R-410A version, with DIRM- model numbers; no DIRECT AIR document was found for the R-454B version (DIRM4-) sold here. So we attribute no feature to it: the column says so, line by line.

Rated heating range

DA25−25 to 24 °C.

HEAT XTREME PRONot published by DIRECT AIR for the R-454B version; coldest certified point: −30 °C.

DA25 brochure, specifications table; AHRI certificate 216571373

Operating modes

DA25Turbo, Eco, sleep; 12 fan speeds.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Remote control with “Follow Me” sensor

DA25“Follow Me” documented.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Presence sensor

DA25Motion sensor on the wall unit.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Wi-Fi and app

DA25Optional, compatible with Google and Alexa.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Automatic restart

DA25Automatic restart and louver position memory.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Filter and cleaning

DA25Biofilter and self-cleaning cycle.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Refrigerant leak detection

DA25Refrigerant leak detector.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Fin coating

DA25Anti-corrosion fins.

HEAT XTREME PRONot published for the R-454B version.

DA25 brochure

Sound

Indoor unit sound is published for neither

dB

What is published. The DA25 brochure gives a single sound level, for the outdoor unit: 53.5 dB(A). It gives no level for the wall unit, speed by speed.

What is not. No DIRECT AIR document was found for the HEAT XTREME PRO R-454B, so no sound level is published for it. We do not compare what we cannot source.

Indoor sound: published for neither one. Outdoor sound: 53.5 dB(A) for the DA25 per DIRECT AIR, method not stated; not published for the HEAT XTREME PRO R-454B.

The installation

What to know for the installation

The DA25’s values come from its brochure. For the HEAT XTREME PRO R-454B, DIRECT AIR publishes no installation sheet that we could find; the column says so. For a specific figure, we can check with the distributor.

Installation, per DIRECT AIRDIRECT AIR DA25 R-410ADIRECT AIR HEAT XTREME PRO R-454B
Refrigerant and chargeR-410A, 38.1 ozR-454Bcharge not published
Outdoor unit W × H × D30.12 × 21.85 × 11.93 inNot published by the manufacturer
Indoor unit, weight22.93 lbNot published by the manufacturer
Outdoor unit, weight63.71 lbNot published by the manufacturer
Liquid – gas diameters1/4 – 1/2 inNot published by the manufacturer
Maximum piping length82 ftminimum length and precharged length not publishedNot published by the manufacturer
Maximum height difference32.8 ftNot published by the manufacturer
Electrical protection208/230 V; maximum breaker 15 A208/230 VAHRI certificate; protection not published
Rated heating / cooling range−25 to 24 °C / −25 to 50 °CNot published by the manufacturer

Source: DIRECT AIR (Powrmatic), DA25 brochure, French and English versions, “Printed in Canada 2023-03”, consulted November 9, 2026. The brochure pairs the DIRM-12DA25-WM indoor unit; the AHRI certificate and NEEP list DIRM-12HP-WM.

Questions

What we get asked about these two DIRECT AIR units

Can an R-410A heat pump still be sold in Canada?

The federal Ozone-depleting Substances and Halocarbon Alternatives Regulations (SOR/2016-137), in the version current to October 19, 2026, set no GWP limit for residential split heat pumps: their Schedule 1.1 covers other equipment. The total quantity of HFCs imported into Canada, on the other hand, has been decreasing in steps since 2019. Provincial and municipal rules may add their own requirements.

What does “A2L” mean for R-454B?

This is the safety class from the ASHRAE 34 standard: “A” for low toxicity, “2L” for low flammability. R-410A is classed A1 (non-flammable under test conditions). R-454B units are designed and installed according to the specific requirements for A2L refrigerants.

Why doesn’t the DA25 have the cold-climate label?

The directory does not publish the reason. The certificates allow a calculation: at −15 °C, the DA25 delivers at most 8,000 BTU/h, i.e. 67% of its 12,000 BTU/h rated at 8.3 °C; ENERGY STAR’s cold-climate criterion requires at least 70%. The HEAT XTREME PRO R-454B delivers 11,500, i.e. 96%.

What does the DA25 deliver below −15 °C?

NEEP publishes no colder point for it. DIRECT AIR rates a heating range down to −25 °C, with no capacity figure at those temperatures. For the HEAT XTREME PRO R-454B, the certificate publishes 5,900 BTU/h maximum at −30 °C.

Is the HEAT XTREME PRO R-454B sold under other names?

Three 12,000 BTU pairs have exactly the same AHRI and NEEP certified values: SENVILLE AURA R454B (AHRI 215735296), MIDEA MIDEA28 (215471381) and BOSCH Climate 5000 MAX PERFORMANCE R-454B (215223282), checked November 9, 2026.

Which one is quieter?

The documents do not allow us to say: no indoor sound level is published for either one.

What about the warranty?

This page does not compare warranties. The manufacturer’s warranty documents are provided with the quote.

Certified record

The AHRI certificate values, as published

Certified value (AHRI, via NEEP)DIRECT AIR DA25 R-410ADIRECT AIR HEAT XTREME PRO R-454B
Seasonal efficiency
SEER224.625.4
EER213.713.4
HSPF2 Region IV10.710.5
HSPF2 Region V8.18.0
Rated capacity at 35 °C12,000 BTU/h12,000 BTU/h
Heating at 8.3 °C (47 °F)
Capacity min. / rated / max.3,962 / 12,000 / 13,941 BTU/h3,800 / 12,000 / 16,000 BTU/h
Maximum capacity13,941 BTU/h16,000 BTU/h
COP min. / rated / max.4.00 / 3.70 / 3.554.84 / 3.74 / 3.35
Heating at −8.3 °C (17 °F)
Capacity min. / rated / max.2,959 / 9,000 / 9,921 BTU/h5,300 / 12,000 / 12,800 BTU/h
Maximum capacity9,921 BTU/h12,800 BTU/h
COP min. / rated / max.2.41 / 2.69 / 2.312.22 / 2.51 / 1.75
Heating at −15 °C (5 °F)
Capacity min. / rated / max.2,305 / 8,000 / 8,000 BTU/h4,100 / 11,500 / 11,500 BTU/h
Maximum capacity8,000 BTU/h11,500 BTU/h
COP min. / rated / max.1.73 / 2.39 / 2.391.72 / 1.80 / 1.80
Coldest published point
Test temperature−15 °C (5 °F)no colder point published−30 °C (−22 °F)
Capacity min. and max.2,305 and 8,000 BTU/h2,000 and 5,900 BTU/h
Certificates
Certificate: indoor and outdoor unitsDIRM-12HP-WM and DIRM-12DA25-1ZDIRM4-12HP-WM and DIRM4-12HXPRO28-1Z
RefrigerantR-410AGWP 2,088 (IPCC, AR4); class A1 (ASHRAE 34)R-454BGWP 466 (IPCC, AR4); class A2L (ASHRAE 34)
ENERGY STAR and cold climateYes; cold climate: noper NEEP, Nov. 9, 2026Yes; cold climate: yesper NEEP, Nov. 9, 2026
AHRI certificate · NEEP record207743720 · record 405054216571373 · record 382480

“higher” marks the higher value of the same measure, under the same conditions. It is not a recommendation. The coldest published points are not at the same temperature: they cannot be compared with each other.

Both DIRECT AIR units are on the AirGreen website.

A question about either one, or about the installation in your home? Talk to our team.

Sources

Documents consulted

AHRI certificate 207743720 · NEEP, record 405054DIRECT AIR DIRM-12HP-WM / DIRM-12DA25-1Z, DIRM series (DA25). Consulted November 9, 2026.
AHRI certificate 216571373 · NEEP, record 382480DIRECT AIR DIRM4-12HP-WM / DIRM4-12HXPRO28-1Z (HEAT XTREME PRO R-454B). Consulted November 9, 2026.
DIRECT AIR (Powrmatic), DA25 brochureFrench and English versions, printed March 2023. Ranges, features, piping, dimensions, outdoor sound. Consulted November 9, 2026.
DIRECT AIR, HEAT XTREME PRO brochure (July 2022)Describes the R-410A version (DIRM-); not used for the R-454B version. Consulted November 9, 2026.
SOR/2016-137 Regulations (Justice Canada)Sec. 40, 43 and 46; Schedule 1.1. Version current to October 19, 2026, last amended August 23, 2020.
Environment and Climate Change CanadaConsultation document on the review of the regulations (in force December 29, 2016; HFCs reduced by 85% on January 1, 2036); Canada Gazette, Part I, October 27, 2018 (first step in 2019).
Canada Border Services Agency, Customs Notice 18-25HFC amendments to the regulations in force April 16, 2018.
Environment Canada, HCFC fact sheet (October 5, 2009)New HCFC-22 equipment, as of January 1, 2010; as reported by the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI).
ENERGY STAR, criteria for cold-climate heat pumpsCOP of at least 1.75 and at least 70% of the 47 °F capacity, measured at 5 °F. Consulted November 9, 2026.
Hydro-Québec, Electricity Rates · NRCan, HOT2000Rate D as of April 1, 2026; Montréal degree-days and design temperature. Consulted November 9, 2026.