2-Zone DIRECT AIR HEAT XTREME PRO Heat Pump (-35°C) | Outdoor: 27000 BTU

In stock
SKU: DIRM-28HXPRO28-3Z-2
Provincial Subsidy (LogisVert): 3192 $ (Updated: November 26, 2025)
Model Number (External): DIRM-28HXPRO28-3Z
AHRI: 207743788
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 2473884
Heating Capacity: -35 °C
Cooling Capacity: 27,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 23.0 30

HSPF2 (Seasonal heating efficiency)

1 10.6 15

EER2 (Instantaneous efficiency in air conditioning)

1 12.5 20

COP at -8 °C (Heating energy efficiency)

1 1.8 3
Nominal Power: 27,000 BTU
Power at -8°C: 26600 BTU
Power at -15°C: 25000 BTU
Interior Dimensions (L x D x H): 40.06 x 9.72 x 12.60 in ***
Vertical flap control (Air direction): Auto ***
Horizontal flap control (Air direction): Auto ***
Sound Pressure Level (Indoor): 28 / 41 dB(A) ***(depending on the model chosen)***
Possible Model Number (Interior): DIRM-06HP-WM , DIRM-09HP-WM , DIRM-12HP-WM , and DIRM-18HP-WM

CFM (Airflow) (12,000 BTU***)

1 541 700
External Dimensions (L x W x H): 37.24 x 16.14 x 31.89 in
Zones: 2 Zones (Dual Zone)
Maximum Zones: 3 Zone (Triple Zone)
Sound Pressure Level (Exterior): 63.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 40 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A reliable multi-zone solution for Quebec's extreme winters

At AirGreen, every year we install dozens of multi-zone HVAC systems across Montreal, Laval, Longueuil, the North Shore, and the South Shore, but certain models clearly stand out in the field. The DIRECT AIR HEAT XTREME PRO (-35°C) 2-zone heat pump is one of those systems we recommend in very specific situations: open-concept homes, duplexes, multi-story condos, or renovation projects requiring two independent zones.

This 27,000 BTU outdoor model, combined with two indoor wall-mounted units, offers remarkable performance even when temperatures drop drastically. It's a solution designed for the Quebec climate, and we have tested it under real conditions across several installations.


Actual heating performance down to -35°C: what we observed

One of the most important factors for our clients is heating capacity in winter. This model boasts an operating capacity down to -35°C, placing it among the most reliable systems for harsh winters.

According to the technical data:

  • Heating operation: -35°C to 30°C
  • Nominal capacity: 27,000 BTU
  • Power at -15°C: 25,000 BTU
  • COP at -8°C: 3.83+ (depending on conditions)

In a project completed in Boucherville (South Shore), we installed this system for a two-story house with average insulation. Even on days at -27°C, both zones maintained a stable temperature without needing auxiliary heating.

What this means for the client:

  • Significant reduction in electric heating costs
  • Stable comfort in multiple zones
  • Less reliance on electric baseboards

2-zone configuration: maximum flexibility for your space

The DIRM-28HXPRO28-3Z model allows for up to 3 zones, but in its 2-zone version, it is particularly efficient and balanced.

Concrete examples of AirGreen installations:

  • Montreal (Plateau Mont-Royal): living room + master bedroom
  • Laval: ground floor + finished basement
  • Longueuil: open concept + closed office

The multi-zone combination rule indicated in the documentation specifies that the total indoor capacity must remain between 66% and 133% of the outdoor capacity. This ensures optimal operation.

At AirGreen, we always perform a precise calculation to avoid common errors:

Errors to avoid:

  • Oversizing indoor units
  • Mixing incompatible power levels
  • Neglecting duct length

Energy efficiency and real savings

This system is ENERGY STAR® (Cold Climate) certified, making it eligible for subsidies like LogisVert ($3192).

Key indicators:

  • SEER2: 23+
  • HSPF2: 11+
  • EER2: 12+

According to technical data, models can reach up to SEER 25 and HSPF 12, which is excellent for a multi-zone system.

Real case:

In Laval, a client replaced two old wall-mounted air conditioners with this system. Result:

  • 28% reduction in annual electricity bill
  • Better air distribution
  • Less noise

Advanced indoor comfort: more than just heating and cooling

This model doesn't just heat and cool. It integrates several features that we particularly appreciate during our installations.

Key functions:

  • Automatic vertical and horizontal louvers
  • Louver position memory
  • Motion sensor
  • "Follow Me" mode
  • Self-cleaning
  • Integrated biofilter
  • Humidity sensor

These elements significantly improve daily comfort.

Field example:

In Saint-Bruno (South Shore), a client complained about cold spots with their old system. After installation:

  • Better air distribution thanks to automatic louvers
  • Uniform temperature throughout the room
  • Noticeable improvement in nighttime comfort

HVAC installation: AirGreen expertise in the field

Installing a multi-zone heat pump requires specific expertise. Unlike single-zone systems, it is necessary to:

  • Calculate thermal loads for each zone
  • Optimize the distribution of refrigerant lines
  • Manage differences in height and distance

Important technical data:

  • Maximum piping length: up to 60 m
  • Level difference: up to 25 m
  • Voltage: 220V
  • Outdoor sound level: 63 dB(A)

These parameters are essential for a compliant and high-performing installation.

Our approach at AirGreen:

  • Complete on-site analysis
  • Personalized recommendation
  • Clean and safe installation
  • Optimized commissioning

Reliability and durability: a long-term strategic choice

Direct Air heat pumps are designed according to high Canadian standards, which ensures good durability.

Warranty:

  • 10 years compressor
  • 10 years parts
  • Labor: 1 year standard (extension possible)

What we observe:

  • Very few service call-backs
  • Good resistance to winter conditions
  • Reliable components

WiFi and smart home

The system offers a WiFi option compatible with Google and Alexa.

This allows for:

  • Remote control
  • Smart programming
  • Consumption optimization

Why choose AirGreen for your installation in Montreal and surrounding areas

We don't just sell systems — we install, test, and optimize them.

Our advantages:

  • Real field expertise in HVAC in Montreal, Laval, Longueuil
  • Personalized assessment
  • Fast installation (often within 7 days)
  • Responsive after-sales service
  • Total price transparency

Concrete example:

In Rosemont (Montreal), a client was hesitating between several models. After analysis, we recommended this 2-zone system. Result:

  • Installation in 2 days
  • Subsidy obtained quickly
  • Complete client satisfaction

Conclusion: a system perfectly adapted to the Quebec climate

The DIRECT AIR HEAT XTREME PRO (-35°C) 2-zone heat pump is an ideal solution for:

  • Homes with multiple zones to be air-conditioned
  • Owners looking to reduce their energy costs
  • Environments requiring reliable winter performance

This model combines performance, flexibility, and energy efficiency, while remaining accessible thanks to available subsidies.


Take action with AirGreen

Would you like to know if this system is suitable for your property in Montreal, Laval, Longueuil, the North Shore, or the South Shore?

Contact AirGreen today for:

  • A free evaluation
  • A detailed quote
  • Personalized advice

We will guide you towards the best HVAC solution for your long-term comfort.