2-Zone DIRECT AIR HEAT XTREME PRO Heat Pump (-35°C) | Outdoor: 27000 BTU
The Direct Air Heat Xtreme Pro 27 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 26,600 BTU/h at −8 °C, heats down to −35 °C and qualifies for a $3,192 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.
2 rooms, one outdoor unit.
Compared with the 26 multi-zone systems of 27,000 BTU we sell. Every number on this page carries its source.
The parts that make a multi-zone system.
Tap a part to learn more.
Outdoor unit
One compressor for the whole house. It supplies up to 3 heads and modulates from 8,400 to 27,200 BTU/h depending on what the rooms call for (NEEP).
Base pan heater
A heater keeps the outdoor unit’s base pan free of ice below 1 °C and during defrost (NEEP).
Refrigerant lines
One pair of lines per head.
Indoor heads
One head per room, each with its own remote and temperature. The combination is chosen in the “Zones” menu.
Control
Each zone is set separately.
Turn rooms on and off. Watch the power being shared.
One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.
Tell us your rooms. We tell you if this size is enough.
Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.
The whole series at a glance: find the box that fits you.
Each box is a product: the outdoor unit’s size, and the number of heads.
At −15 °C, it still delivers 92 % of its rated capacity.
Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.
It slows down, it speeds up: the certified modulation range
Light bar: from minimum to maximum capacity. Dark mark: the rated value.
At every temperature, cheaper than baseboards.
Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.
The official ratings, on the same scales as before.
SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.
A grant you can calculate, not guess.
The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).
Where it ranks among same-size multi-zone systems.
Compared with the 26 multi-zone systems of 27,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.
Against three other brands in its class.
Same rated size, other manufacturers. Pick the opponent.
One multi-zone or several wall units? Both sides, honestly.
We compare both options on your floor plan during the estimate.
What to know before installing a multi-zone system.
Dimensions, wiring and lines, drawn. Then our six steps.
The outdoor unit, dimensioned
One circuit for the whole house
Published sound levels, on one scale.
We use the outdoor figure to choose where the unit goes.
What is particular about this machine.
Only facts published by ENERGY STAR, NEEP or the manufacturer.
Every number, and where it comes from.
Each line carries its source; a line with no published value is not shown.
The manufacturer’s documentation, as PDF.
Everything we have written about this system.
A reliable multi-zone solution for Quebec's extreme winters
At AirGreen, every year we install dozens of multi-zone HVAC systems across Montreal, Laval, Longueuil, the North Shore, and the South Shore, but certain models clearly stand out in the field. The DIRECT AIR HEAT XTREME PRO (-35°C) 2-zone heat pump is one of those systems we recommend in very specific situations: open-concept homes, duplexes, multi-story condos, or renovation projects requiring two independent zones.
This 27,000 BTU outdoor model, combined with two indoor wall-mounted units, offers remarkable performance even when temperatures drop drastically. It's a solution designed for the Quebec climate, and we have tested it under real conditions across several installations.
Actual heating performance down to -35°C: what we observed
One of the most important factors for our clients is heating capacity in winter. This model boasts an operating capacity down to -35°C, placing it among the most reliable systems for harsh winters.
According to the technical data:
- Heating operation: -35°C to 30°C
- Nominal capacity: 27,000 BTU
- Power at -15°C: 25,000 BTU
- COP at -8°C: 3.83+ (depending on conditions)
In a project completed in Boucherville (South Shore), we installed this system for a two-story house with average insulation. Even on days at -27°C, both zones maintained a stable temperature without needing auxiliary heating.
What this means for the client:
- Significant reduction in electric heating costs
- Stable comfort in multiple zones
- Less reliance on electric baseboards
2-zone configuration: maximum flexibility for your space
The DIRM-28HXPRO28-3Z model allows for up to 3 zones, but in its 2-zone version, it is particularly efficient and balanced.
Concrete examples of AirGreen installations:
- Montreal (Plateau Mont-Royal): living room + master bedroom
- Laval: ground floor + finished basement
- Longueuil: open concept + closed office
The multi-zone combination rule indicated in the documentation specifies that the total indoor capacity must remain between 66% and 133% of the outdoor capacity. This ensures optimal operation.
At AirGreen, we always perform a precise calculation to avoid common errors:
Errors to avoid:
- Oversizing indoor units
- Mixing incompatible power levels
- Neglecting duct length
Energy efficiency and real savings
This system is ENERGY STAR® (Cold Climate) certified, making it eligible for subsidies like LogisVert ($3192).
Key indicators:
- SEER2: 23+
- HSPF2: 11+
- EER2: 12+
According to technical data, models can reach up to SEER 25 and HSPF 12, which is excellent for a multi-zone system.
Real case:
In Laval, a client replaced two old wall-mounted air conditioners with this system. Result:
- 28% reduction in annual electricity bill
- Better air distribution
- Less noise
Advanced indoor comfort: more than just heating and cooling
This model doesn't just heat and cool. It integrates several features that we particularly appreciate during our installations.
Key functions:
- Automatic vertical and horizontal louvers
- Louver position memory
- Motion sensor
- "Follow Me" mode
- Self-cleaning
- Integrated biofilter
- Humidity sensor
These elements significantly improve daily comfort.
Field example:
In Saint-Bruno (South Shore), a client complained about cold spots with their old system. After installation:
- Better air distribution thanks to automatic louvers
- Uniform temperature throughout the room
- Noticeable improvement in nighttime comfort
HVAC installation: AirGreen expertise in the field
Installing a multi-zone heat pump requires specific expertise. Unlike single-zone systems, it is necessary to:
- Calculate thermal loads for each zone
- Optimize the distribution of refrigerant lines
- Manage differences in height and distance
Important technical data:
- Maximum piping length: up to 60 m
- Level difference: up to 25 m
- Voltage: 220V
- Outdoor sound level: 63 dB(A)
These parameters are essential for a compliant and high-performing installation.
Our approach at AirGreen:
- Complete on-site analysis
- Personalized recommendation
- Clean and safe installation
- Optimized commissioning
Reliability and durability: a long-term strategic choice
Direct Air heat pumps are designed according to high Canadian standards, which ensures good durability.
Warranty:
- 10 years compressor
- 10 years parts
- Labor: 1 year standard (extension possible)
What we observe:
- Very few service call-backs
- Good resistance to winter conditions
- Reliable components
WiFi and smart home
The system offers a WiFi option compatible with Google and Alexa.
This allows for:
- Remote control
- Smart programming
- Consumption optimization
Why choose AirGreen for your installation in Montreal and surrounding areas
We don't just sell systems — we install, test, and optimize them.
Our advantages:
- Real field expertise in HVAC in Montreal, Laval, Longueuil
- Personalized assessment
- Fast installation (often within 7 days)
- Responsive after-sales service
- Total price transparency
Concrete example:
In Rosemont (Montreal), a client was hesitating between several models. After analysis, we recommended this 2-zone system. Result:
- Installation in 2 days
- Subsidy obtained quickly
- Complete client satisfaction
Conclusion: a system perfectly adapted to the Quebec climate
The DIRECT AIR HEAT XTREME PRO (-35°C) 2-zone heat pump is an ideal solution for:
- Homes with multiple zones to be air-conditioned
- Owners looking to reduce their energy costs
- Environments requiring reliable winter performance
This model combines performance, flexibility, and energy efficiency, while remaining accessible thanks to available subsidies.
Take action with AirGreen
Would you like to know if this system is suitable for your property in Montreal, Laval, Longueuil, the North Shore, or the South Shore?
Contact AirGreen today for:
- A free evaluation
- A detailed quote
- Personalized advice
We will guide you towards the best HVAC solution for your long-term comfort.
What people ask us about multi-zone systems.
Can I heat one room and cool another at the same time?
No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.
What happens when every room calls for heat?
They share the outdoor unit’s capacity: 26,600 BTU/h at −8 °C, 25,000 at −15 °C.
How many heads can I connect?
Up to 3 on this outdoor unit. This product is configured for 2 heads.
How much is the LogisVert grant?
$3,192 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.
Is it ENERGY STAR certified?
Yes, cold climate, ID 2473884. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.
Down to what temperature does it heat?
Down to −35 °C.
Is it noisy?
Indoors, the reference head goes down to 28 dB(A). Outdoors, 63 dB(A): we place the unit away from bedroom windows.
Why a multi-zone instead of several wall units?
One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.
What does the warranty cover?
Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.
A multi-zone system is planned room by room. At your home.
We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.