3-Zone Heat Pump DIRECT AIR HEAT XTREME PRO (-35°C) | Outdoor: 36000 BTU

In stock
SKU: DIRM-36HXPRO28-4Z-3
36,000BTU/h · 3 heads
−35 °Cheats down to
$3,960LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-410AUp to 4 heads
Talk to a technician · 514 316-2973
Outdoor unit DIRM-36HXPRO28-4ZPossible indoor models DIRM-06HP-WM , DIRM-09HP-WM , DIRM-12HP-WM , DIRM-18HP-WM , DIRM-24HP-WMAHRI 207743791· ENERGY STAR 3996075
In short

The Direct Air Heat Xtreme Pro 36 000 multi-zone heat pump heats and cools 3 rooms with a single outdoor unit. it delivers 33,000 BTU/h at −8 °C, heats down to −35 °C and qualifies for a $3,960 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

3 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 404997AHRI 207743791LogisVert · October 1, 2026
+Heats down to −35 °CRank 1 (tied) of 141. Class median: −25 °C.
+EER2 13.6Rank 9 (tied) of 138. Class median: 12.0.
+HSPF2 10.3Rank 28 (tied) of 141. Class median: 10.0.
!Good to know: 63 dB(A) outdoorsRank 99 of 141; class median: 61 dB(A).
33,000BTU/h certified at −8 °C
−35 °Cstill heating
3 → 4heads, on the same unit
2.4COP at −8 °C
$3,960LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

DIRM-36HXPRO28-4Z

Outdoor unit

One compressor for the whole house. It supplies up to 4 heads and modulates from 10,000 to 35,200 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones
18,000BTU
2
27,000BTU
23
36,000BTU
2Here4
48,000BTU
2345

Direct Air Heat Xtreme Pro 36 000 · 3 zones

33,000 BTU/h
at −8 °C
$3,960
LogisVert

Up to 4 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 100 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
10,000 → 44,000 BTU/h
-8 °C
8,000 → 35,200 BTU/h
-15 °C
7,200 → 36,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling22.2
Scale 1 – 30Median: 21
Rank 39 (tied) of 141 in its class.
HSPF2 · seasonal heating10.3
Scale 1 – 15Median: 10
Rank 28 (tied) of 141 in its class.
EER2 · cooling in peak heat13.6
Scale 1 – 20Median: 12
Rank 9 (tied) of 138 in its class.
COP at −15 °C1.9
Scale 0 – 4Median: 1.9
Rank 57 (tied) of 118 in its class.
ENERGY STAR Most EfficientCold climate · ID 3996075 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

33,000 BTU/h÷ 1,000 ×$120=$3,960

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 207743791). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone3 wall units
On the wall1 outdoor unit3 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$3,960 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

52.48 in
DIRM-36HXPRO28-4ZDepth 16.34 in
37.48 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
60 A max. breaker
MCA  A · 220 V
Outdoor unit
Head 1
Head 2
Head 3
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V, 60 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

28
41
63
28
61
20 dB(A)3040506070
28 Reference head, lowest speed41 Reference head, highest speed28 Class indoor median63 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
35,200BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
10,000BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTUSheet
Certified cooling at 35 °C36,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)22.2AHRI
EER2 (instant cooling efficiency)13.6AHRI
HSPF2 (seasonal heating efficiency, region IV)10.3AHRI
HSPF2, region V (coldest)8.3NEEP
Heating
Capacity at +8.3 °C37,000 BTU/h · COP 3.9NEEP
Capacity at −8 °C33,000 BTU/h · COP 2.4NEEP
Capacity at −15 °C36,000 BTU/h · COP 1.9NEEP
Modulation range10,000 – 35,200 BTU/hNEEP
Heats down to−35 °CSheet
Zones and heads
Zones on this product3 Zones (Triple Zone)Sheet
Maximum zones4 Zones (Quad Zone)Sheet
Possible indoor modelsDIRM-06HP-WM , DIRM-09HP-WM , DIRM-12HP-WM , DIRM-18HP-WM , DIRM-24HP-WMSheet
Indoor dimensions (W × D × H)40.06 x 9.72 x 12.60 inSheet
Vertical louversAutoSheet
Horizontal louversAutoSheet
Airflow (reference head)541 CFMSheet
Indoor sound (reference head)28 – 41 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37.48 x 16.34 x 52.48 inSheet
Outdoor sound63 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MOP (maximum overcurrent protection)60 ASheet
RefrigerantR-410ASheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI207743791AHRI
ENERGY STARYes · cold climate · ID 3996075ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$3,960LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

A High-Performance Multi-Zone HVAC Solution Designed for Quebec Winters

In the harsh climate of Montreal, Laval, Longueuil, the North Shore, and the South Shore, choosing a heat pump capable of maintaining stable performance in extreme conditions is not a luxury, but a necessity. At AirGreen, we have repeatedly installed the 3-zone DIRECT AIR HEAT XTREME PRO 36,000 BTU heat pump, and its real-world performance confirms its reputation: reliability, constant power, and excellent multi-zone management.

This model is specifically designed to provide uniform comfort in multiple rooms, while maintaining remarkable energy efficiency, even when temperatures drop to -35°C.


Real Heating and Cooling Performance: What the Numbers Truly Mean

Capacity and Energy Efficiency

The DIRECT AIR HEAT XTREME PRO heat pump features:

  • Cooling Capacity: 36,000 BTU
  • Heating Power at -8°C: 33,000 BTU
  • Heating Power at -15°C: 36,000 BTU
  • SEER2: 22.3
  • HSPF2: 10.3
  • COP at -8°C: 1.93
  • Certifications: ENERGY STAR® + Cold Climate + AHRI (207743791)

This data is not merely technical: it reflects a real-world performance that we regularly observe. In several projects in Boucherville and Laval, this unit has replaced expensive electric systems, significantly reducing winter energy consumption.

According to the official brochure, the HX PRO series achieves performance levels of up to SEER 25 and HSPF 12, placing it among the high-efficiency systems available on the market.


Operation in Extreme Conditions

One of the most important aspects for our customers is heating stability in winter. This heat pump:

  • Operates efficiently down to -35°C
  • Maintains constant performance without sudden drops
  • Features an intelligent automatic defrosting system

In a recent installation in Longueuil, a customer previously had a system that practically stopped heating at -20°C. After installing this model, the indoor temperature remained stable even on the coldest days of January.


Multi-zone Configuration: Flexibility and Personalized Comfort

3 Independent Zones

This model allows connecting up to 3 indoor units (expandable to 4 zones), offering:

  • Independent control of each room
  • Reduced energy loss
  • Personalized comfort for each occupant

According to the manufacturer's combination rules, the total capacity of the indoor units must be between 66% and 133% of the outdoor unit's capacity. This rule is essential to ensure optimal performance.

Compatible Unit Types

The HEAT XTREME PRO series offers great flexibility:

  • Wall-mounted units
  • Consoles
  • 4-way ceiling cassettes
  • Ducted units
  • Ceiling/floor units

In a project in Montreal (Rosemont), we combined:

  • 2 wall-mounted units
  • 1 low-profile console

This type of configuration allows the system to be adapted to architectural constraints without compromising performance.


Smart Comfort and Advanced Features

Automatic Airflow Management

The indoor units offer:

  • Automatic vertical louvers
  • Automatic horizontal louvers
  • Louver position memory
  • Optimized air distribution

Result: homogeneous temperature distribution, without cold or overheated zones.


Integrated Technologies

The heat pump includes several advanced functions:

  • Automatic restart
  • 24-hour timer
  • Eco mode and turbo mode
  • Humidity sensor
  • Self-cleaning
  • Motion sensor
  • "Follow Me" function

These elements are not theoretical: during our HVAC maintenance in Laval, we observe that these functions genuinely help extend the lifespan of the units and improve daily comfort.


Wi-Fi and Smart Home

Wi-Fi is available as an option and is compatible with:

  • Google Home
  • Alexa
  • Home automation systems

This allows owners to control their system remotely, which is particularly useful for secondary residences or rental properties.


HVAC Installation: AirGreen's On-Site Expertise

What a Typical Installation Includes

At AirGreen, a standard installation includes:

  • Wall or ground mounts
  • Complete electrical connection
  • Refrigerant piping (up to 15 feet)
  • Full commissioning
  • Performance testing

Real-World Example: South Shore Installation

Project carried out in Saint-Hubert:

  • 2-story single-family home
  • 3 zones: living room, master bedroom, basement
  • Previous system: electric baseboards + wall-mounted air conditioner

Result after installation:

  • Uniform comfort throughout the house
  • Significant reduction in energy costs
  • Appreciated quiet operation (28 to 41 dB indoors)

Common Mistakes to Avoid

We often encounter problematic installations carried out without expertise:

  • Incorrect sizing of zones
  • Excessive piping length
  • Inadequate unit positioning

These errors drastically reduce performance. This is why a professional analysis is essential before any HVAC installation.


Noise Level and Acoustic Comfort

  • Indoor: 28 to 41 dB(A)
  • Outdoor: 63 dB(A)

In a project in Montreal (Plateau), a client was concerned about noise. After installation, the system proved quieter than their old wall-mounted air conditioner.


Reliability, Warranty, and Durability

The DIRECT AIR HEAT XTREME PRO heat pump offers:

  • Warranty: 10 years compressor / 10 years parts / 0 year labor
  • Extended warranty available
  • Manufactured to high Canadian standards

These elements ensure a secure long-term investment.


Available Subsidies in Quebec

This model is eligible for the subsidy:

  • LogisVert: up to $3,960

At AirGreen, we assist our clients with all the procedures to maximize available financial aid.


Why Choose AirGreen for Your HVAC Project

Our on-site experience makes all the difference:

  • Installations carried out throughout Montreal, Laval, Longueuil, North Shore, and South Shore
  • Certified refrigeration technicians
  • Transparent approach (no price surprises)
  • Personalized analysis for each project

We never offer a standard solution: each system is designed according to the building's real needs.


Conclusion: A Strategic Choice for the Quebec Climate

The 3-zone DIRECT AIR HEAT XTREME PRO 36,000 BTU heat pump is a solution particularly well-suited to Quebec's climatic realities. Its ability to maintain stable performance down to -35°C, combined with its multi-zone flexibility and energy efficiency, makes it a relevant choice for discerning homeowners.


Contact AirGreen Today

For a complete evaluation, a detailed quote, or personalized advice on your HVAC project in Montreal, Laval, Longueuil, the North Shore, or the South Shore, contact our team. We will guide you towards the most suitable solution for your property.


19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 33,000 BTU/h at −8 °C, 36,000 at −15 °C.

How many heads can I connect?

Up to 4 on this outdoor unit. This product is configured for 3 heads.

How much is the LogisVert grant?

$3,960 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 3996075. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −35 °C.

Is it noisy?

Indoors, the reference head goes down to 28 dB(A). Outdoors, 63 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $3,960AHRI 207743791 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 404997 (AHRI 207743791): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3996075.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.