3-Zone DIRECT AIR HEAT XTREME PRO Heat Pump (-35°C) | Outdoor: 27000 BTU

In stock
SKU: DIRM-28HXPRO28-3Z-3
Provincial Subsidy (LogisVert): 3192 $ (Updated: November 26, 2025)
Model Number (External): DIRM-28HXPRO28-3Z
AHRI: 207743788
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 2473884
Heating Capacity: -35 °C
Cooling Capacity: 27,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 23.0 30

HSPF2 (Seasonal heating efficiency)

1 10.6 15

EER2 (Instantaneous efficiency in air conditioning)

1 12.5 20

COP at -8 °C (Heating energy efficiency)

1 1.8 3
Nominal Power: 27,000 BTU
Power at -8°C: 26600 BTU
Power at -15°C: 25000 BTU
Interior Dimensions (L x D x H): 40.06 x 9.72 x 12.60 in ***
Vertical flap control (Air direction): Auto ***
Horizontal flap control (Air direction): Auto ***
Sound Pressure Level (Indoor): 28 / 41 dB(A) ***(depending on the model chosen)***
Possible Model Number (Interior): DIRM-06HP-WM , DIRM-09HP-WM , DIRM-12HP-WM , and DIRM-18HP-WM

CFM (Airflow) (12,000 BTU***)

1 541 700
External Dimensions (L x W x H): 37.24 x 16.14 x 31.89 in
Zones: 3 Zone (Triple Zone)
Maximum Zones: 3 Zone (Triple Zone)
Sound Pressure Level (Exterior): 63.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 40 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A multi-zone heat pump designed for Quebec's extreme winters

In the harsh climate of Quebec, where winter temperatures can drop well below -25°C, choosing an efficient HVAC heating and cooling system is never a trivial matter. At AirGreen, we regularly install the DIRECT AIR HEAT XTREME PRO 27000 BTU 3-zone heat pump, a system specifically designed to offer reliable performance down to -35°C, without compromising on comfort.

This multi-zone heat pump is aimed directly at homeowners, condo owners, or duplex owners in Montreal, Laval, Longueuil, the North Shore, and the South Shore who wish to efficiently air condition and heat several rooms with a single outdoor unit.


An ideal triple-zone solution for modern homes

Multi-zone configuration: flexibility and optimization

The 3-zone (triple zone) configuration allows up to three distinct indoor units to be powered from a single outdoor unit. This means:

  • Individual temperature control in each room
  • Reduced installation costs compared to multiple single systems
  • Less outdoor clutter

In our experience at AirGreen, this type of system is particularly popular in:

  • Multi-story homes in Montreal
  • Duplexes and triplexes in Longueuil
  • Single-family homes on the North Shore and South Shore

Real-world AirGreen installation example

During a recent project in Boucherville, we installed this DIRECT AIR heat pump in a 2-story house:

  • 1 indoor unit in the living room (12,000 BTU)
  • 1 unit in the master bedroom (9,000 BTU)
  • 1 unit in the finished basement (9,000 BTU)

Result: perfectly balanced temperature throughout the house, with a reduction of over 35% in winter energy costs.


Exceptional heating performance down to -35°C

Technology adapted to Quebec's climate

One of the most impressive features of this heat pump is its ability to maintain stable heating down to -35°C, placing it among the most efficient systems available on the market.

According to technical data:

  • Nominal capacity: 27,000 BTU
  • Capacity at -15°C: 25,000 BTU
  • Capacity at -8°C: 26,600 BTU
  • COP at -8°C: 11.83

These performances guarantee remarkable energy efficiency even during periods of extreme cold.


Energy efficiency and certifications

This system is also certified:

  • ENERGY STAR®
  • ENERGY STAR Cold Climate
  • AHRI: 207743788

With performance such as:

  • SEER2: 123.03
  • HSPF2: 110.615
  • EER2: 112.520

This concretely translates to:

  • Significant savings on your bills
  • Eligibility for subsidies like LogisVert (up to $3192)

Advanced comfort and smart technology

Intelligent air management

The indoor units are equipped with advanced features that significantly improve comfort:

  • Automatic vertical and horizontal louvers
  • Uniform air distribution throughout the room
  • Louver position memory
  • "Follow me" mode for dynamic adjustment

These elements help to avoid cold or hot spots, a common problem in poorly designed installations.


Integrated modern features

Among the important characteristics:

  • Optional WiFi compatible with Google and Alexa
  • Turbo mode for quick heating
  • Eco mode to optimize consumption
  • Humidity sensor for optimal comfort
  • Self-cleaning units

According to technical documentation, the units also include:

  • Automatic restart
  • Intelligent defrosting
  • 24h programmable timer

Professional installation: a determining factor

Why installation makes all the difference

At AirGreen, we often find that even the best heat pumps can underperform if the installation is not done correctly.

For this specific model, several technical elements must be respected:

  • Maximum piping length: up to 60 meters (197 feet)
  • Maximum level difference: up to 25 meters
  • Precise sizing of indoor units

A common error we often correct:

Installing indoor units that are too powerful or poorly distributed, which leads to a loss of efficiency in multi-zone mode.


Our AirGreen approach

For each project in Montreal, Laval, or Longueuil, we:

  1. Evaluate the actual heat load of each room
  2. Select the right unit combinations (6k, 9k, 12k, 18k)
  3. Optimize the refrigerant line routing
  4. Ensure clean installation in compliance with RBQ standards

Reliability, warranty, and peace of mind

Solid warranty

This heat pump offers:

  • 10 years on the compressor
  • 10 years on parts
  • Standard labor (extension option available)

This is an essential element for customers seeking a long-term investment.


Manufacturing quality

Direct Air systems are designed to high standards, with particular attention paid to:

  • Component durability
  • Corrosion resistance
  • Long-term reliability

Who is this heat pump for?

This model is particularly recommended for:

  • Single-family homes with multiple zones
  • Duplexes or triplexes
  • Properties requiring independent control per room
  • Clients seeking reliable winter performance

Why choose AirGreen for your HVAC installation?

At AirGreen, we don't just sell heat pumps — we design complete solutions tailored to your reality.

Our concrete advantages:

  • Local expertise in Montreal, Laval, Longueuil, North Shore, and South Shore
  • Certified and experienced technicians
  • Fast installation (often in less than 7 days)
  • Assistance with subsidies
  • Responsive after-sales service

We have installed hundreds of similar multi-zone systems, which allows us to anticipate and avoid common errors.


Conclusion: a strategic choice for lasting comfort

The DIRECT AIR HEAT XTREME PRO 27000 BTU 3-zone heat pump represents a solution perfectly adapted to Quebec's climatic realities.

It combines:

  • Reliable power down to -35°C
  • High energy efficiency
  • Optimal multi-zone flexibility
  • Modern comfort technologies

For any HVAC installation in Montreal, Laval, Longueuil, or on the North Shore and South Shore, this model is a strategic choice for discerning homeowners.


Contact AirGreen today

Would you like to get a price, confirm your eligibility for subsidies, or schedule an installation?

Contact our team now. We will offer you a tailor-made solution, adapted to your property and your budget.