2-Zone DIRECT AIR HEAT XTREME PRO Heat Pump (-35°C) | Outdoor: 48000 BTU

In stock
SKU: DIRM-48HXPRO28-5Z-2
48,000BTU/h · 2 heads
−35 °Cheats down to
$4,320LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-410AUp to 5 heads
Talk to a technician · 514 316-2973
Outdoor unit DIRM-48HXPRO28-5ZPossible indoor models DIRM-06HP-WM , DIRM-09HP-WM , DIRM-12HP-WM , DIRM-18HP-WM , DIRM-24HP-WMAHRI 207743794· ENERGY STAR 2473685
In short

The Direct Air Heat Xtreme Pro 48 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 36,000 BTU/h at −8 °C, heats down to −35 °C and qualifies for a $4,320 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 82 multi-zone systems of 48,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 404995AHRI 207743794LogisVert · October 1, 2026
+Heats down to −35 °CRank 1 (tied) of 82. Class median: −25 °C.
!Good to know: 65 dB(A) outdoorsRank 56 of 82; class median: 64 dB(A).
36,000BTU/h certified at −8 °C
−35 °Cstill heating
2 → 5heads, on the same unit
2.3COP at −8 °C
$4,320LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

DIRM-48HXPRO28-5Z

Outdoor unit

One compressor for the whole house. It supplies up to 5 heads and modulates from 13,000 to 45,000 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones
18,000BTU
2
27,000BTU
23
36,000BTU
234
48,000BTU
Here345

Direct Air Heat Xtreme Pro 48 000 · 2 zones

36,000 BTU/h
at −8 °C
$4,320
LogisVert

Up to 5 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 93 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
13,000 → 58,000 BTU/h
-8 °C
12,000 → 45,000 BTU/h
-15 °C
10,000 → 45,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling21.8
Scale 1 – 30Median: 21.3
Rank 23 (tied) of 78 in its class.
HSPF2 · seasonal heating9.8
Scale 1 – 15Median: 10
Rank 48 (tied) of 78 in its class.
EER2 · cooling in peak heat11.7
Scale 1 – 20Median: 12
Rank 49 (tied) of 78 in its class.
COP at −15 °C2.0
Scale 0 – 4Median: 2
Rank 29 (tied) of 71 in its class.
ENERGY STAR Most EfficientCold climate · ID 2473685 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

36,000 BTU/h÷ 1,000 ×$120=$4,320

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 207743794). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 82 multi-zone systems of 48,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$4,320 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

52.48 in
DIRM-48HXPRO28-5ZDepth 16.34 in
37.48 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
50 A max. breaker
MCA  A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V, 50 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

28
41
65
28
64
20 dB(A)3040506070
28 Reference head, lowest speed41 Reference head, highest speed28 Class indoor median65 Outdoor unit64 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
45,000BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
13,000BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)48,000 BTUSheet
Certified cooling at 35 °C48,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)21.8AHRI
EER2 (instant cooling efficiency)11.7AHRI
HSPF2 (seasonal heating efficiency, region IV)9.8AHRI
HSPF2, region V (coldest)7.6NEEP
Heating
Capacity at +8.3 °C49,000 BTU/h · COP 3.8NEEP
Capacity at −8 °C36,000 BTU/h · COP 2.3NEEP
Capacity at −15 °C45,000 BTU/h · COP 2.0NEEP
Modulation range13,000 – 45,000 BTU/hNEEP
Heats down to−35 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones5 ZonesSheet
Possible indoor modelsDIRM-06HP-WM , DIRM-09HP-WM , DIRM-12HP-WM , DIRM-18HP-WM , DIRM-24HP-WMSheet
Indoor dimensions (W × D × H)40.06 x 9.72 x 12.60 inSheet
Vertical louversAutoSheet
Horizontal louversAutoSheet
Airflow (reference head)541 CFMSheet
Indoor sound (reference head)28 – 41 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37.48 x 16.34 x 52.48 inSheet
Outdoor sound65 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MOP (maximum overcurrent protection)50 ASheet
RefrigerantR-410ASheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI207743794AHRI
ENERGY STARYes · cold climate · ID 2473685ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$4,320LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

A Multi-Zone HVAC Solution Designed for Quebec's Extreme Winters

In the demanding climate of Montreal, Laval, Longueuil, the North Shore, and the South Shore, choosing a heat pump capable of maintaining high heating performance down to -35°C is not a luxury, but a necessity. At AirGreen, we have installed several DIRECT AIR HEAT XTREME PRO systems in residences and multi-unit buildings, and this 2-zone 48,000 BTU model stands out as a reliable, high-performance, and cost-effective solution.

This multi-zone heat pump can power two distinct areas with a single outdoor unit, while maintaining flexibility for up to 5 zones maximum as needs evolve.


Real Heating and Cooling Performance: More Than Just a Spec Sheet

Capacity and Energy Efficiency

The DIRECT AIR HEAT XTREME PRO 48,000 BTU Heat Pump offers:

  • Cooling Capacity: 48,000 BTU
  • Power at -15°C: 45,000 BTU
  • Power at -8°C: 36,000 BTU
  • SEER2: 21.830
  • HSPF2: 19.815
  • EER2: 11.720
  • COP at -8°C: 12.03

These figures indicate excellent efficiency for an HVAC installation in Montreal, especially in winter. According to technical documentation, Heat Xtreme Pro systems maintain stable heating operation down to -35°C, with an operational range from -35°C to 30°C for heating and -30°C to 50°C for cooling.

Concrete Example of an AirGreen Installation

In Boucherville (South Shore), we recently installed this model in a multi-generational home. The client wanted:

  • Stable temperature in the main dwelling
  • Independent control for the basement

Thanks to the 2-zone configuration, we installed:

  • An 18,000 BTU wall-mounted unit on the ground floor
  • A 12,000 BTU wall-mounted unit in the basement

Result: a 32% reduction in heating bills from the first winter, while maintaining constant comfort, even during cold snaps.


Multi-zone Flexibility: An Evolving and Smart Solution

Configuration and Combination Rules

The DIRECT AIR multi-zone system allows different indoor units (wall-mounted, consoles, ceiling cassettes, etc.) to be connected. An essential rule to follow:

  • Total indoor capacity = between 66% and 133% of outdoor capacity

This optimizes overall performance without overloading the compressor.

Compatible Unit Types

  • Classic wall-mounted units (most commonly installed in Montreal)
  • Wall-mounted consoles for basements
  • 4-way ceiling cassettes for open spaces
  • Ducted units for more complex projects

At AirGreen, we always recommend a personalized analysis to choose the ideal combination based on the building's surface area and configuration.


Advanced Comfort: More Than Just Heating and Cooling

Smart Air Distribution

This model offers automatic control:

  • Vertical vanes: Auto
  • Horizontal vanes: Auto

This ensures uniform air distribution, preventing cold or hot spots.

Integrated Technologies

Indoor units include:

  • Automatic restart
  • Automatic defrost
  • 24h timer
  • Humidity sensor
  • "Follow me" function
  • Self-cleaning
  • Motion sensor

These features allow for intelligent comfort management, particularly useful in modern homes in Laval and Longueuil.


HVAC Installation: What Our Clients Absolutely Need to Know

AirGreen Standard Installation

When installing this 2-zone heat pump, we typically include:

  • Up to 15 feet of refrigerant tubing
  • Complete electrical connections
  • Wall or ground mount for the outdoor unit
  • Full commissioning

Common Mistakes to Avoid

After several hundred HVAC installations, we often observe:

  • Undersizing of indoor units
  • Incorrect positioning of wall-mounted units
  • Ignoring building heat losses

In Montreal, where temperature variations are significant, incorrect configuration can considerably reduce system performance.


Noise Level and Acoustic Comfort

  • Indoor: 28 to 41 dB(A) (very quiet)
  • Outdoor: 65 dB(A)

During a recent project in Laval, a client was replacing an old noisy heat pump. After installing the DIRECT AIR model:

  • Significant reduction in outdoor noise
  • Improved indoor comfort, especially at night

Subsidies and Profitability in Quebec

This model is eligible for:

  • LogisVert Subsidy: up to $4320

Thanks to its certification:

  • ENERGY STAR®
  • ENERGY STAR® Cold Climate
  • AHRI: 207743794

This makes it an excellent choice for maximizing savings in government programs.


Reliability, Warranty, and Durability

  • Warranty: 10 years compressor / 10 years parts / 0 year labor (standard)
  • Extended warranty option available

According to manufacturer specifications, Direct Air heat pumps are designed to high Canadian standards, offering superior durability and recognized reliability.

At AirGreen, we have observed:

  • Very few service calls for this range
  • Excellent stability even after several harsh winters

Why Choose AirGreen for Your HVAC Project

Real Field Expertise

We don't just sell heat pumps. We:

  • Precisely assess your needs
  • Propose optimized configurations
  • Ensure impeccable installation

Strong Local Presence

  • Montreal
  • Laval
  • Longueuil
  • North Shore
  • South Shore

We understand the specific climatic and architectural realities of each sector.

Transparency and Professionalism

  • Clear prices before installation
  • No surprises
  • Certified and experienced technicians

Conclusion: A Heat Pump Designed to Perform in Quebec

The 2-Zone DIRECT AIR HEAT XTREME PRO (-35°C) | 48,000 BTU Heat Pump represents a strategic choice for any property requiring a reliable, high-performance, and adaptable HVAC solution.

Its ability to operate efficiently in extreme conditions, combined with its multi-zone flexibility, makes it an ideal solution for:

  • Single-family homes
  • Duplexes and triplexes
  • Multi-generational spaces

Take Action with AirGreen

Do you want a price quote, validate a configuration, or schedule an installation?

Contact AirGreen today for a personalized assessment. Our team will support you every step of the way to ensure optimal comfort and an installation perfectly adapted to your reality.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 36,000 BTU/h at −8 °C, 45,000 at −15 °C.

How many heads can I connect?

Up to 5 on this outdoor unit. This product is configured for 2 heads.

How much is the LogisVert grant?

$4,320 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 2473685. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −35 °C.

Is it noisy?

Indoors, the reference head goes down to 28 dB(A). Outdoors, 65 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $4,320AHRI 207743794 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 404995 (AHRI 207743794): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 2473685.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.