ArcoAire DLCMRA heat pump | 2-Zones | 18,000 BTU compressor

In stock
SKU: DLCMRAH18BAK-99
18,000BTU/h · 2 heads
−30 °Cheats down to
Optional Wi-FiR-410AUp to 2 heads
Areas
Talk to a technician · 514 316-2973
Outdoor unit DLCMRAH18BAKPossible indoor models DLFEHAH09XAK, DLFEHAH12XAKAHRI 201835524
In short

The ArcoAire DLCMRA 18 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 11,000 BTU/h at −8 °C, heats down to −30 °C. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 48 multi-zone systems of 18,000 BTU we sell. Figures come from the manufacturer’s data and the AHRI certification.

AHRI 201835524
+COP 2.70 at −15 °CRank 2 of 41. Class median: 2.00.
!Good to know: 11,000 BTU/h at −8 °CRank 44 of 45; class median: 15,000 BTU/h.
11,000BTU/h at −8 °C
−30 °Cstill heating
2heads
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

DLCMRAH18BAK

Outdoor unit

One compressor for the whole house. It supplies up to 2 heads.

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones
18,000BTU
Here
27,000BTU
23
36,000BTU
234
48,000BTU
2345

ArcoAire DLCMRA 18 000 · 2 zones

11,000 BTU/h
at −8 °C

Up to 2 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

What it delivers when it gets really cold.

Tap a temperature: capacity, efficiency and the cost of one hour of heating.

07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling20.5
Scale 1 – 30Median: 22
Rank 39 (tied) of 47 in its class.
HSPF2 · seasonal heating8.7
Scale 1 – 15Median: 10
Rank 44 (tied) of 46 in its class.
EER2 · cooling in peak heat11.7
Scale 1 – 20Median: 12.5
Rank 43 (tied) of 45 in its class.
COP at −15 °C2.7
Scale 0 – 4Median: 2
Rank 2 of 41 in its class.
09 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 48 multi-zone systems of 18,000 BTU we sell. Weaknesses too, said plainly.

10 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

11 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVertPer the listDepends on each model

We compare both options on your floor plan during the estimate.

12 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

27.64 in
DLCMRAH18BAKDepth 14.82 in
37.31 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
25 A max. breaker
MCA 18 A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 3/8 in under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 18 A, 25 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up.
13 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

34
43
62
27
56
20 dB(A)3040506070
34 Reference head, lowest speed43 Reference head, highest speed27 Class indoor median62 Outdoor unit56 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
14 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)18,000 BTU · 1,5 tonsSheet
SEER2 (seasonal cooling efficiency)20.5AHRI
EER2 (instant cooling efficiency)11.7AHRI
HSPF2 (seasonal heating efficiency, region IV)8.7AHRI
Dehumidification3.38 pints/hSheet
Heating
Capacity at −8 °C11,000 BTU/hSheet
Heats down to−30 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones2 Zones (Dual Zone)Sheet
Possible indoor modelsDLFEHAH09XAK, DLFEHAH12XAKSheet
Combinations offered3 · 9 + 9 … 12 + 12Sheet
Indoor dimensions (W × D × H)32 × 7.75 × 11.81 inSheet
Vertical louversManualSheet
Horizontal louversAutoSheet
Airflow (reference head)353 CFMSheet
Indoor sound (reference head)34 – 43 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37.31 x 14.82 x 27.64 inSheet
Line sizes1/4 - 3/8 inSheet
Outdoor sound62 dB(A)Sheet
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)18 ASheet
MOP (maximum overcurrent protection)25 ASheet
RefrigerantR-410ASheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI201835524AHRI
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 6 yrsSheet
AirGreen extended warrantyPossibleSheet
15 · Official brochures

The manufacturer’s documentation, as PDF.

16 · Description

Everything we have written about this system.

ArcoAire DLCMRA Wall-Mounted 2-Zone Heat Pump

Your Innovative Comfort Solution

In a world where home comfort has become a priority, the ArcoAire DLCMRA Wall-Mounted 2-Zone Heat Pump stands out as an avant-garde solution for residents of Montreal, Laval, Longueuil, as well as the North Shore and South Shore regions. AirGreen, your HVAC (Heating, Ventilation, and Air Conditioning) specialist company, is proud to introduce this revolutionary system that combines energy efficiency, performance, and cutting-edge technology.

Exceptional Features

The ArcoAire DLCMRA Wall-Mounted 2-Zone Heat Pump is designed to provide an unmatched comfort experience for your home. With a cooling capacity of 18,000 BTU and an effective heating capability down to -30°C, this system is perfectly suited for the climatic rigors of our region. Here is a detailed overview of its features:

  • Dual Zone: Optimize the comfort of two separate areas in your home without compromise.
  • Exterior Dimensions: A compact design (37.31 x 14.82 x 27.64) that harmoniously integrates with your home's architecture.
  • Energy Efficiency: An impressive efficiency rating of 21.1 SEER, for reduced energy consumption.
  • WiFi Connectivity (optional): Easily control your heat pump remotely, for optimal and effortless temperature management.
  • Quiet Operation: An external sound pressure level of only 62.0 dB(A), ensuring absolute tranquility.

Incomparable Advantages

Investing in an ArcoAire DLCMRA Wall-Mounted 2-Zone Heat Pump means enjoying numerous economic and ecological benefits:

  • Reduced Energy Costs: Thanks to its high energy efficiency level, significantly lower your electricity bills.
  • Customized Comfort: With the ability to adjust independent zones, ensure personalized comfort for each family member.
  • Professional Installation: AirGreen's team, with its expertise in HVAC, guarantees flawless installation in strict compliance with the highest standards.
  • Durability and Reliability: With a 10-year warranty on the compressor and parts and a 6-year warranty on labor, straight from the distributor, plus an optional extended 10-10-10 warranty, enjoy unparalleled peace of mind.

A Commitment to the Environment

At AirGreen, we understand the importance of protecting our planet. That's why the ArcoAire DLCMRA Wall-Mounted 2-Zone Heat Pump uses environmentally friendly R-410A gas, thus minimizing its ecological impact.

Why Choose AirGreen?

Our commitment to excellence and our dedication to providing superior HVAC solutions set us apart in the field. By choosing AirGreen for your purchase and installation of the ArcoAire DLCMRA Wall-Mounted 2-Zone Heat Pump, you benefit from:

  • Exceptional customer service, ready to answer all your questions and support you at every project stage.
  • Unmatched technical expertise, with technicians trained on the latest HVAC innovations.
  • A personalized approach, because every home is unique and deserves a tailor-made solution.

Conclusion

For uncompromised home comfort, the ArcoAire DLCMRA Wall-Mounted 2-Zone Heat Pump is the premier choice. AirGreen is at your service to transform your house into a sanctuary of well-being, all year round. Contact us today to learn more about this revolutionary solution and how we can help you achieve your home comfort project.

Warranty: 10 years on the compressor, 10 years on parts and 6 years on labor, straight from the distributor.

17 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 11,000 BTU/h at −8 °C.

How many heads can I connect?

Up to 2 on this outdoor unit. This product is configured for 2 heads.

Can I mix head sizes?

Yes. The “Zones” menu offers 3 combinations, from 9 + 9 to 12 + 12 (in thousands of BTU). Each head is sized for its room.

Down to what temperature does it heat?

Down to −30 °C.

Is it noisy?

Indoors, the reference head goes down to 34 dB(A). Outdoors, 62 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.