With two indoor heads , the photos required for LogisVert (heat pump) do not change: the key element is the nameplate of the outdoor unit .
Photos required
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Efficient heat pump (ENERGY STAR® certified) : Clear photo of the outdoor unit's nameplate showing the ENERGY STAR® symbol and indicating the model number and serial number (one photo per model).
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The guide does not require a photo of the inner heads for this measurement: the required photo is of the outer device .
What to check on the license plate (before taking a picture of it)
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The ENERGY STAR® symbol must be visible in the photo.
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The sign must be legible and clearly show:
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the model number
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the serial number
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If there is more than one model of outdoor device, plan for one photo per model .
Documents to be provided (in addition to photos)
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Proof of ownership : copy of the municipal tax bill or the first page of the deed of sale.
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Proof of purchase and installation (invoice(s)): these must include the invoice number and date , the installation date , the name and address, the company name, the GST and QST numbers, the RBQ license number, the description of the product and work, an AHRI or ENERGY STAR® number, and the cost of the work.
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The information on the invoices must demonstrate that they have been paid.
Filing and deadlines
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Online submission only at logisvert.ca (applications by email or mail will not be processed).
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The request must be submitted no later than 9 months after the implementation date (if you are grouping several measures, the deadline starts from the first measure).
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If the application is incomplete or inadmissible, you will be notified approximately 20 working days after receipt.
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The processing time is 10 to 12 weeks from the date of a complete application.
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Hydro-Québec may request a compliance visit: you must allow access within 6 months of the request.
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Need help? Call 1-833-396-1888 .