Two interior heads: what photos for LogisVert? (2026)

With two indoor heads , the photos required for LogisVert (heat pump) do not change: the key element is the nameplate of the outdoor unit .

Photos required

• Efficient heat pump (ENERGY STAR® certified) : Clear photo of the outdoor unit's nameplate showing the ENERGY STAR® symbol and indicating the model number and serial number (one photo per model).

• The guide does not require a photo of the inner heads for this measurement: the required photo is of the outer device .

What to check on the license plate (before taking a picture of it)

• The ENERGY STAR® symbol must be visible in the photo.

• The sign must be legible and clearly show:

  • the model number

  • the serial number

• If there is more than one model of outdoor device, plan for one photo per model .

Documents to be provided (in addition to photos)

• Proof of ownership : copy of the municipal tax bill or the first page of the deed of sale.

• Proof of purchase and installation (invoice(s)): these must include the invoice number and date , the installation date , the name and address, the company name, the GST and QST numbers, the RBQ license number, the description of the product and work, an AHRI or ENERGY STAR® number, and the cost of the work.

• The information on the invoices must demonstrate that they have been paid.

Filing and deadlines

• Online submission only at logisvert.ca (applications by email or mail will not be processed).

• The request must be submitted no later than 9 months after the implementation date (if you are grouping several measures, the deadline starts from the first measure).

• If the application is incomplete or inadmissible, you will be notified approximately 20 working days after receipt.

• The processing time is 10 to 12 weeks from the date of a complete application.

• Hydro-Québec may request a compliance visit: you must allow access within 6 months of the request.

• Need help? Call 1-833-396-1888 .