Yes: a split-system (central) air-to-air heat pump may be eligible for LogisVert , provided that the complete system and installation meet the criteria below. (2026)
Eligibility
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The "Efficient heat pump" measure accepts a split (central) air-to-air heat pump (one indoor unit + one outdoor unit).
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As of November 26, 2025 : the heat pump must be ENERGY STAR® certified to be eligible. Before this date, the process is carried out according to the list of appliances in effect at the time of installation.
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The dwelling must be located in Quebec, habitable year-round, built (construction completed) and supplied with electricity (Hydro-Québec network, autonomous network, municipal or cooperative network).
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Important note: if you are a tenant, the financial assistance is intended for the purchase and installation of an induction cooker or a heat pump dryer (not the installation of heat pumps).
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In stand-alone networks, customers registered with the Stand-alone Energy Network (ERA) Program are not eligible for financial assistance for the installation of heat pumps.
Technical conditions
To be eligible, the complete system (outdoor unit + indoor unit) must:
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to be new;
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be ENERGY STAR® certified;
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include an outdoor unit with a minimum rated power of 12,000 BTU/h (in air conditioning mode);
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having been purchased in Quebec (or online from a company with an address in Quebec);
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be installed in an eligible dwelling whose main heating is electric.
Financial assistance (if all requirements are met): -
$50 / 1000 BTU/h at -8°C ( ENERGY STAR® heat pump);
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$120 / 1000 BTU/h at -8°C if the heat pump is of the "cold climate" type.
If a point is not clear (e.g., the value in BTU/h at -8 °C ), good practice is to check it in the manufacturer's documentation and/or via the AHRI file, and then validate as needed with support 1 833 396-1888 .
Works and licenses
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The work must be aimed at installing an ENERGY STAR® heat pump for heating and cooling purposes.
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The company performing the work must be registered with the Quebec Enterprise Registrar, hold the appropriate RBQ licenses, and be a member of the corporation in its sector of activity.
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RBQ licenses (examples of accepted combinations): 15.1 or 15.7 or 15.8 + 15.9 or 15.10 (wall and central installation).
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Electrical work: subcategory 16 – Electricity.
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Turnkey service: the contractor must hold all required licenses, unless they hold a general contractor's license (1.2 or 1.3) allowing them to subcontract to a qualified contractor.
Ineligible work (examples): -
installation of indoor appliances (and/or air distribution network) outside the insulation plan (e.g. attic/loft);
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replacement of a single coil or a single indoor/outdoor unit;
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replacement following breakage covered by warranty/insurance;
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installation/replacement of a central heat pump in a home with a geothermal system.
Documents to be provided
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Proof of ownership: property tax statement (tax account) OR first page of the deed of sale (title deed).
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Invoices (purchase + installation): these must demonstrate that they have been paid and include, in particular:
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invoice number and date, installation date, name and address;
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company name, GST/QST numbers, RBQ license number;
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description of the product and eligible work;
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AHRI or ENERGY STAR® number;
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cost of the work.
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Photo: Clear photo of the outdoor unit's nameplate showing the ENERGY STAR® symbol, as well as the model number and serial number.
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Statement 27: if required, provide NEQ or QST or SSN (secure instructions transmitted by Hydro-Québec for SSN ).
Application deadlines and submission
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The application must be submitted via logisvert.ca (no applications by email or post).
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Deadline for filing: no later than 9 months after the date of implementation of the measure (or, if several measures are grouped together, from the first measure).
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If the application is incomplete or inadmissible: notification within approximately ~ 20 working days of receipt.
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Processing time: 10 to 12 weeks from receipt of a complete application.
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Hydro-Québec can verify compliance and request access to the dwelling within 6 months of the request.
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Payment: Payment sent by mail; for a change of address, contact support at 1-833-396-1888 .
