Home » Wall Mounted Heat Pump Comfortmaker (DLCERA) PERFORMANCE Montreal
AirGreenCOMFORTMAKER

COMFORTMAKER // Performance

The Performance, with your baseboards

DLCERA · 9,000 to 18,000 BTU/h · DLFEHA head

All COMFORTMAKER

COMFORTMAKER // Performance

COMFORTMAKER Performance wall heat pump (DLCERA): the entry-level series, with your baseboards

The entry-level series publishes its limit: −17 Â°C. Below that, your baseboards heat on their own (AirGreen’s view).

Three sizes, from 9,000 to 18,000 BTU/h. At −8.3 Â°C, the Performance and SoftSound 9,000 publish the same rated output, 7,500 BTU/h; at −15 Â°C, the Performance publishes 6,070 BTU/h at most, the SoftSound 10,700.

Page updated November 5, 2026

This page answers

Is the Performance enough if your baseboards stay?

−17 Â°Cfloor of the published heating range
6,070 BTU/hat most at −15 Â°C, 9,000 size
28.6 kgoutdoor unit of the 9,000
3sizes offered, from 9,000 to 18,000 BTU/h
  • AirGreen × COMFORTMAKER
  • Performance · DLCERA
  • Heating published down to −17 Â°C
  • Filter removed from the top of the head
  • Outdoor unit from 28.6 kg
  • Montreal · Laval · Longueuil · South Shore · North Shore
AirGreen

Sold and installed by AirGreen.

We install in Montreal, Laval, Longueuil, the South Shore and the North Shore.

01 // The tool

With your baseboards

Pick the size and tell us whether your baseboards stay. The tool shows the published maximum heat at −15 Â°C, its kilowatt equivalent and the series’ published floor, against Montreal’s normals.

Size

Keeping your baseboards?

Values published in the July 2020 COMFORTMAKER catalogue (pp. 34–36). kW conversion: 1 kW = 3,412 BTU/h, a conversion factor we apply (AirGreen calculation). Canadian Climate Normals 1981–2010, station 7025250.

6,070BTU/h

at most, at −15 Â°C

Published maximum heat at −15 Â°C
6,070 BTU/h
Electric equivalent
about 1.8 kW AirGreen calculation1 kW = 3,412 BTU/h
Published heating range
down to −17 Â°C
Montreal, minimum below −20 Â°C
14.3 days a year1981–2010 normals
Montreal, minimum below −10 Â°C
62.9 days a year1981–2010 normals
Your baseboards (AirGreen’s view)
top up whenever the heat pump falls short, and heat on their own below −17 Â°C

With your baseboards, the Performance 9,000 heats within its published range, down to −17 Â°C. At −15 Â°C, it publishes up to 6,070 BTU/h, about 1.8 kW (AirGreen calculation). The baseboards’ role is our view, not brand data.

Values: COMFORTMAKER catalogue, July 2020, pp. 34–36; baseboards’ role: AirGreen’s view.

The COMFORTMAKER shop

Performance units, right below

Three sizes, from 9,000 to 18,000 BTU/h. Price on quotation, after the on-site assessment.

COMFORTMAKER

02 // Did you know

Three details from COMFORTMAKER’s documents

Filter

A filter that comes out the top

The filter comes out through the top of the head, without opening the panel.

COMFORTMAKER catalogue, July 2020, p. 37

Terminals

Lift the front cover for access

Lifting the front cover gives access to the terminals and the fan (spec sheet).

Spec sheet 328 42 0490 01 (DLFEHA head)

28.6 kg

The lightest outside

Its 9,000 outdoor unit weighs 28.6 kg: the lightest of the COMFORTMAKER outdoor units we offer.

COMFORTMAKER catalogue, July 2020, p. 34

03 // The comparison

Performance or SoftSoundÂź, at 9,000 BTU/h

At −8.3 Â°C, both publish the same rated heat. Further into the cold, they part ways.

ValuePerformance 9,000SoftSoundÂź 9,000
Rated heat at −8.3 Â°C7,500 BTU/h7,500 BTU/h
Maximum heat at −15 Â°C6,070 BTU/h10,700 BTU/h
Published heating rangedown to −17 Â°Cdown to −30 Â°C
SEER (pre-2023 test basis)17.624.7
Outdoor unit net weight28.6 kg41.2 kg
Head width725 mm810 mm
Lowest published head value31 dB(A)24.7 dB(A)

The Performance is lighter outside and its head is narrower; the SoftSoundÂź goes further into the cold. See the SoftSoundÂź DLCSRA

COMFORTMAKER catalogue, July 2020, pp. 20–24 and 34–40

04 // Published figures

The three sizes, value by value

Value9,00012,00018,000
SEER / EER17.6 / 11.217.5 / 11.217.5 / 11.2
HSPF (region not printed)10.09.610.6
Rated heat at 8.3 Â°C9,800 BTU/h12,000 BTU/h18,000 BTU/h
Rated heat at −8.3 Â°C7,500 BTU/h9,230 BTU/h11,600 BTU/h
Maximum heat at −15 Â°C6,070 BTU/h8,880 BTU/h10,150 BTU/h
COP at 8.3 / −15 Â°C3.27 / 1.603.22 / 1.603.26 / 1.50
Published heating range−17 to 30 Â°C−17 to 30 Â°C−17 to 30 Â°C
Outdoor unit sound57.2 dB(A)57.4 dB(A)57.0 dB(A)
Head sound, 4 speeds31 / 36 / 40 / 42 dB(A)34 / 39 / 41 / 43 dB(A)34 / 39 / 44 / 46 dB(A)
Head, W × H × D725 × 300 × 197 mm813 × 300 × 197 mm974 × 325 × 225 mm
Outdoor unit, W × H × D770 × 555 × 300 mm770 × 555 × 300 mm800 × 554 × 333 mm
Outdoor unit net weight28.6 kg29.7 kg36.1 kg
MCA / max fuse8 A / 15 A10 A / 15 A15 A / 20 A
Maximum length / lift25 m / 10 m25 m / 10 m30 m / 20 m
Wi-Fi kit (accessory)KSAIF0101AAAKSAIF0101AAAKSAIF0201AAA

The COP at −8.3 Â°C is not published for this series. SEER and HSPF on the pre-2023 test basis. MCA: minimum circuit ampacity; max fuse: the largest fuse or breaker allowed (printed as MOCP in the ductless catalogue).

COMFORTMAKER catalogue, July 2020, pp. 33–40

05 // Good to know

Good to know before the on-site assessment

The −17 Â°C floor, stated plainly

The catalogue publishes a heating range of −17 to 30 Â°C for all three sizes. In Montreal, the 1981–2010 normals count 62.9 days a year below −10 Â°C and 14.3 below −20 Â°C; they give no −17 Â°C step, and we do not invent one. With baseboards in place, the Performance heats within its published range; your baseboards top up whenever the heat pump falls short, and heat on their own below −17 Â°C (AirGreen’s view).

What changes on the 18,000

The 18,000 has a 974 × 325 × 225 mm head. Its circuit: a 15 A MCA and a 20 A max fuse. Its refrigerant lines can run up to 30 m, with 20 m of lift, and it takes the KSAIF0201AAA Wi-Fi kit. The 9,000 and 12,000 stop at 25 m and 10 m of lift, with the KSAIF0101AAA kit.

06 // Warranty

The COMFORTMAKER warranty on the Performance

  • 10 years on parts (limited warranty) for the original owner, in residential use, when the unit is registered within 90 days of installation.
  • Without that registration: 5 years on parts.
  • Subsequent owners: the rest of the first five years.
  • Where the law forbids tying the warranty to registration, registration is not required.
  • COMFORTMAKER does not cover labour.

The full terms are in the unit’s warranty certificate.

“Residential Warranties at a Glance”, COMFORTMAKER, AP-002-CM-00, 03/2023

AirGreen // COMFORTMAKER

What COMFORTMAKER publishes, what AirGreen does

COMFORTMAKER

What COMFORTMAKER publishes

  • The units and their spec sheetsThe values shown here are the ones the brand publishes; our calculations carry the label “AirGreen calculation”.
  • The parts warrantyAs printed in its documents, with its conditions.
AirGreen

What AirGreen does

  • Sold and installed by AirGreen.Montreal, Laval, Longueuil, the South Shore and the North Shore.
  • The on-site assessmentThe series and the size are chosen in your home.
  • One clear quotationThe unit, the install and the accessories you choose, on one document.

07 // Questions

The questions we get

Can the Performance heat a room on its own in Montreal?

We do not offer it as the only heat in a room: its published heating range stops at −17 Â°C, and Montreal’s 1981–2010 normals (station 7025250) count 14.3 days a year below −20 Â°C, with an average daily minimum of −14.0 Â°C in January. With your baseboards, it heats within its published range; your baseboards top up whenever the heat pump falls short, and heat on their own below −17 Â°C (AirGreen’s view).

How much heat does the Performance give at −15 Â°C?

At most 6,070 BTU/h (9,000), 8,880 BTU/h (12,000) and 10,150 BTU/h (18,000), about 1.8, 2.6 and 3.0 kW (AirGreen calculation, 1 kW = 3,412 BTU/h).

Is the Performance noisy?

The head publishes 31 to 42 dB(A) on the 9,000, 34 to 43 dB(A) on the 12,000 and 34 to 46 dB(A) on the 18,000; the outdoor unit, 57.0 to 57.4 dB(A). QuĂ©bec.ca (“Noise measurement”, updated June 16, 2022) puts 40 dB(A) at “library, refrigerator, a quiet street at night”, “a peaceful area”, and 50 dB(A) at “moderate rain, washing machine”, “the beginning of disturbance”. The test conditions are not published by COMFORTMAKER, so read these markers as a rough guide.

Does the Performance come with Wi-Fi?

No. It is added with a kit sold as an accessory: KSAIF0101AAA for the 9,000 and 12,000, KSAIF0201AAA for the 18,000.

What warranty comes with the Performance?

10 years on parts (limited warranty) when the unit is registered within 90 days of installation, otherwise 5 years, for the original owner in residential use. COMFORTMAKER does not cover labour.

How much does an installed Performance cost?

On quotation. The on-site assessment is free with no obligation, and we look at your baseboards during that visit too.

Sources checked November 5, 2026

  • “Catalogue des systĂšmes sans conduit rĂ©sidentiels et commerciaux lĂ©gers”, COMFORTMAKER, July 2020, pp. 33–40 (Performance series): shareddocs.com
  • “Residential and Light Commercial Ductless Systems Catalog”, COMFORTMAKER, 328-42-0499-00, May 2018, pp. 33–40 (cross-check): shareddocs.com
  • Spec sheet 328 42 0490 01, COMFORTMAKER, Performance series DLFEHA wall head, ©2018 (front cover access).
  • “Residential Warranties at a Glance”, COMFORTMAKER, AP-002-CM-00, 03/2023: shareddocs.com
  • Canadian Climate Normals 1981–2010, Environment and Climate Change Canada, station MONTREAL/PIERRE ELLIOTT TRUDEAU INTL A (7025250), read November 5, 2026: climate.weather.gc.ca
  • “Noise measurement”, QuĂ©bec.ca, updated June 16, 2022: quebec.ca

AirGreen calculations (kW conversions, sums, percentage shares) are made on the published values and labelled as such.

AirGreen // Air conditioning and heating

With or without baseboards, we answer in your home

We look at the room, your baseboards and where the outdoor unit will go, then tell you whether the Performance fits, and in which size.

Book my free estimate514-316-2973
RBQ 5645-9605-01Subclasses 15.8, 15.10 and 16. Gas and oil work is entrusted to a licensed partner.
Free estimateAt your home, no obligation.
Showroom1370 Joliot-Curie Street, Suite 712, Boucherville.

Page updated November 5, 2026