GENERAL AIRSTAGE Aquila XLTH R32 2-Zone Heat Pump | 36,000 BTU | Montreal, Laval, South Shore, North Shore

In stock
SKU: AOUH36KWAH4-77
36,000BTU/h · 2 heads
−26 °Cheats down to
$2,928LogisVert, indicative
ENERGY STAR® cold climateENERGY STAR Most EfficientOptional Wi-FiR-32Up to 4 heads
Talk to a technician · 514 316-2973
Outdoor unit AOUH36KWAH4Possible indoor models ASUH07KPAS, ASUH09KPAS, ASUH12KPAS, ASUH15KPAS, ASUH18KPAS, ASUH24KPASAHRI 215735282· ENERGY STAR 3630082
In short

The GENERAL AIRSTAGE Aquila XLTH R32 36 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. ENERGY STAR cold-climate certified, it delivers 24,400 BTU/h at −8 °C, heats down to −26 °C and qualifies for a $2,928 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 385699AHRI 215735282LogisVert · October 27, 2026
+Indoor head from 19 dB(A)Rank 1 (tied) of 134. Class median: 28 dB(A).
+EER2 13.0Rank 15 (tied) of 138. Class median: 12.0.
+Only 56 dB(A) outdoorsRank 28 (tied) of 141. Class median: 61 dB(A).
!Good to know: 24,400 BTU/h at −8 °CRank 103 of 138; class median: 27,400 BTU/h.
24,400BTU/h certified at −8 °C
−26 °Cstill heating
2 → 4heads, on the same unit
3.33COP at −8 °C
$2,928LogisVert, indicative
02 · Videos

Before the numbers, watch it run.

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones
18,000BTU
2
24,000BTU
23
36,000BTU
Here34

GENERAL AIRSTAGE Aquila XLTH R32 36 000 · 2 zones

24,400 BTU/h
at −8 °C
$2,928
LogisVert

Up to 4 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 101 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
12,000 → 42,000 BTU/h
-8 °C
8,300 → 38,000 BTU/h
-15 °C
6,800 → 36,400 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling22.0
Scale 1 – 30Median: 21
Rank 45 (tied) of 141 in its class.
HSPF2 · seasonal heating10.0
Scale 1 – 15Median: 10
Rank 38 (tied) of 141 in its class.
EER2 · cooling in peak heat13.0
Scale 1 – 20Median: 12
Rank 15 (tied) of 138 in its class.
COP at −15 °C1.9
Scale 0 – 4Median: 1.9
Rank 57 (tied) of 118 in its class.
ENERGY STAR Most EfficientCold climate · ID 3630082 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

24,400 BTU/h÷ 1,000 ×$120=$2,928

The capacity at −8 °C comes from Hydro-Québec’s list of October 27, 2026. $120 per 1,000 BTU/h is the rate for ENERGY STAR cold-climate heat pumps (guide v1.10).

Set for this system (AHRI 215735282). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$2,928 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

39.31 in
AOUH36KWAH4Depth 12.63 in
37 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
35 A max. breaker
MCA 35 A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 3/8 in under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 35 A, 35 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

21
49
56
28
61
20 dB(A)3040506070
21 Reference head, lowest speed49 Reference head, highest speed28 Class indoor median56 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR, on top of its cold-climate certification.
38,000BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
12,000BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−26 °CColdest certified pointNEEP still lists 22,140 BTU/h at a COP of 1.66 at −15 °F.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
675R-32 GWPGlobal warming potential of R-32, versus 2,088 for R-410A (ENERGY STAR).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTUSheet
Certified cooling at 35 °C35,200 BTU/hNEEP
SEER2 (seasonal cooling efficiency)22.0AHRI
EER2 (instant cooling efficiency)13.0AHRI
HSPF2 (seasonal heating efficiency, region IV)10.0AHRI
HSPF2, region V (coldest)8NEEP
Heating
Capacity at +8.3 °C36,400 BTU/h · COP 4.3NEEP
Capacity at −8 °C24,400 BTU/h · COP 3.33NEEP
Capacity at −15 °C36,400 BTU/h · COP 1.9NEEP
Capacity at -26 °C (max.)22,140 BTU/h · COP 1.66Sheet
Modulation range12,000 – 38,000 BTU/hNEEP
Heats down to−26 °CSheet
Zones and heads
Zones on this product2 Zones (Double Zone)Sheet
Maximum zones4 Zones (Quad Zone)Sheet
Possible indoor modelsASUH07KPAS, ASUH09KPAS, ASUH12KPAS, ASUH15KPAS, ASUH18KPAS, ASUH24KPASSheet
Indoor dimensions (W × D × H)32.81 x 8.75 x 10.63 inSheet
Vertical louversAutoSheet
Horizontal louversManuel / ManualSheet
Airflow (reference head)436 CFMSheet
Indoor sound (reference head)21 – 49 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37 x 12.63 x 39.31 inSheet
Line sizes1/4 - 3/8 inSheet
Outdoor sound56 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)35 ASheet
MOP (maximum overcurrent protection)35 ASheet
RefrigerantR-32Sheet
Wi-FiEn OptionSheet
Certifications and warranty
AHRI215735282AHRI
ENERGY STARYes · cold climate · ID 3630082ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$2,928LogisVert
Warranty (compressor · parts · labour)12 yrs · 12 yrs · 6 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

GENERAL AIRSTAGE Aquila XLTH 2-Zone 36,000 BTU Heat Pump: two large zones for the century-old house without ducts, heating in deep cold and walls left intact, by AirGreen

A century-old house has its rules. Thick brick walls, plaster on lath you do not want to tear open, original woodwork, high ceilings and, of course, no ducts. The GENERAL AIRSTAGE Aquila XLTH 2-zone 36,000 BTU goes in without demolishing anything: one AOUH36KWAH4 outdoor unit behind the house, two wall-mounted heads inside, and a compressor powerful enough to heat large volumes down to −26 °C.

Under this name, you are buying exactly the Fujitsu AIRSTAGE Aquila XLTH system with the AOUH36KWAH4 outdoor unit. Its manufacturer, formerly Fujitsu General Limited, has carried the name GENERAL Inc. since January 1, 2026, and the system kept its AHRI certificate 215735282, its certified values, its cold-climate designation and its warranty of 12 years on the compressor, 12 years on parts and 6 years on labour. The configuration on this page shows two 7,000 BTU heads; in an older house with large rooms, we often choose bigger heads with you, as we explain below.

In Vieux-Longueuil and Greenfield Park, these houses are plentiful: a double living room on the ground floor, an open staircase, bedrooms upstairs, and heat that rises and stays at the top. Two large, well-placed zones, one downstairs and one upstairs, take care of most of the comfort without touching the finishes that give the house its charm.

GENERAL or Fujitsu AIRSTAGE: the same machine

The name changed following a purchase: in August 2025, Fujitsu General Limited was acquired by Paloma Rheem Holdings, which has also owned Rheem since 1988, and the company has been called GENERAL Inc. since January 1, 2026. Its head office and R&D centre remain in Kawasaki, Japan, and production takes place in the same factories; the AIRSTAGE line keeps its model numbers and its warranty program. The GENERAL brand itself dates from 1946, while the company, founded in 1936, celebrates the 90th anniversary of its founding in 2026. Rheem Canada has sold these products in Canada since February 2026, and we still buy them from Groupe Master, our distributor.

Because the Fujitsu brand is being withdrawn gradually, the same AOUH36KWAH4 may carry either name during the transition. We therefore keep two pages for a single machine, and the table below proves it, value by value.

SpecificationGENERAL AIRSTAGEFujitsu AIRSTAGE
Outdoor unitAOUH36KWAH4AOUH36KWAH4
Zones2 (maximum 4)2 (maximum 4)
Heads in this configuration7,000 + 7,000 BTU7,000 + 7,000 BTU
Compatible indoor unitsASUH07KPAS, ASUH09KPAS, ASUH12KPAS, ASUH15KPAS, ASUH18KPAS, ASUH24KPASASUH07KPAS, ASUH09KPAS, ASUH12KPAS, ASUH15KPAS, ASUH18KPAS, ASUH24KPAS
AHRI certificate215735282215735282
Compressor capacity36,000 BTU36,000 BTU
RefrigerantR-32R-32
Power supply208/230 V208/230 V
SEER222.022.0
HSPF210.010.0
EER21313
Heating capacity at −8 °C24,400 BTU24,400 BTU
COP at −8 °C3.333.33
Heating capacity at −15 °C36,400 BTU36,400 BTU
COP at −15 °C1.901.90
Heats down to−26 °C−26 °C
ENERGY STARYesYes
Cold climate (ENERGY STAR)YesYes
ENERGY STAR ID36300823630082
Outdoor unit dimensions (W × D × H, in)37 x 12.63 x 39.3137 x 12.63 x 39.31
Outdoor sound level56.0 dB(A)56.0 dB(A)
Wi-FiOptionalOptional
LogisVert grant (Hydro-Québec, list of October 27, 2026)$2,928$2,928
Warranty (compressor · parts · labour, years)12 · 12 · 612 · 12 · 6
ManufacturerGENERAL Inc. (Kawasaki, Japan)GENERAL Inc. (Kawasaki, Japan)
Product pageThis pageFujitsu AIRSTAGE Aquila XLTH 2-zone 36,000 BTU

Its twin under the original name can be viewed here: Fujitsu AIRSTAGE Aquila XLTH 2-zone 36,000 BTU. The figures and the compatible heads are the same there.

Before talking about heads and figures, here is what a hundred-year-old house demands of a heating system, and the answer we bring to it:

  • No ducts: wall-mounted heads do not need any; each zone simply gets its refrigerant line, from the outside.
  • Original brick and plaster: a single opening per head, through the exterior wall, right behind the indoor unit. No interior wall is opened.
  • High ceilings and large rooms: each zone needs more capacity, hence a 36,000 BTU compressor for only two zones in the starting configuration.
  • Air leaks: an old building envelope loses its heat faster, and capacity in deep cold becomes the first selection criterion.

On that last point, the AOUH36KWAH4's figures are reassuring. According to NEEP (ashp.neep.org), AHRI certificate 215735282, it delivers 24,400 BTU/h at −8 °C at certified rating, with a COP of 3.33, and can reach up to 38,000 BTU/h at peak. At −15 °C, NEEP lists up to 36,400 BTU/h, with a COP of 1.90. At −26 °C, its coldest certified point, it still produces 22,140 BTU/h with a COP of 1.66. Heating is guaranteed down to −26 °C, and a 150 W heater keeps the outdoor unit's base pan free of ice.

Translated for your house: a COP of 3.33 means that at −8 °C, every kilowatt-hour consumed becomes more than three kilowatt-hours of heat. At −26 °C, efficiency drops, but it stays above that of a baseboard or an electric furnace, which never go beyond one for one. In an older house, we still advise keeping the existing heating as backup: it will only be used on the nights when the house's demand exceeds what the two heads deliver.

Over the full season, the HSPF2 of 10.0 measures average heating efficiency, from fall to spring; the SEER2 of 22.0 and the EER2 of 13.0 do the same for air conditioning. ENERGY STAR grants it both the cold-climate designation and the ENERGY STAR Most Efficient designation. As for modulation, the certified minimum capacity of 12,000 BTU/h lets the Inverter compressor slow down on mild days rather than piling up stops and starts.

On this page, the configuration provides two 7,000 BTU heads, which suits two rooms of ordinary size. In a century-old house, the two zones are rarely ordinary. The AOUH36KWAH4 accepts up to 4 zones and six compatible indoor units, which we choose with you:

  • ASUH07KPAS, 7,000 BTU, and ASUH09KPAS, 9,000 BTU: a bedroom or an upstairs office;
  • ASUH12KPAS, 12,000 BTU, and ASUH15KPAS, 15,000 BTU: the closed dining room or the landing that serves the bedrooms;
  • ASUH18KPAS, 18,000 BTU, and ASUH24KPAS, 24,000 BTU: the high-ceilinged double living room, or the whole upper floor when the bedroom doors stay open.

A useful clarification: a wall-mounted head heats the room it is in first. If the upstairs bedrooms stay closed at night, a single large head on the landing will not reach them all equally. That is the advantage of a compressor that accepts 4 zones: you start with two large zones, then add a head in a bedroom if your use of the house calls for it, without changing the outdoor unit. The manufacturer's matching rules act as a safeguard for every combination we propose.

The installation respects the house. The outdoor unit, 37 inches wide and rated at 56.0 dB(A), goes at the back, on a ground pad raised above the snow or on a bracket, away from the drip of old roofs. In the historic sector of Vieux-Longueuil, municipal regulations may govern equipment visible from the street; we take this into account when choosing the location and tell you what to check with the City. From there, one refrigerant line per head runs along the brick wall in a discreet line-set cover, then passes through the wall behind the head. The condensate drain follows the same path, by gravity; a small condensate pump takes over when the head has to go on an interior wall.

For maintenance, an older house has one particularity: dust from plaster and old floors can clog the indoor filters faster. They come out without tools and rinse in warm water; check them more often during the first year. The refrigeration technician handles the rest during the annual visit, cleaning the outdoor coil and inspecting the drains, the connections and the R-32 refrigerant, whose global warming potential is 675, versus 2,088 for R-410A according to ENERGY STAR.

On the LogisVert list published by Hydro-Québec on October 27, 2026, the AOUH36KWAH4 is associated with a grant of $2,928. Our quote states whether your house meets the program rules. Wi-Fi is available as an option, handy for restarting the upstairs heating before you get home.

This system is made for the owner who loves their older house just as it is and refuses to cut ducts into it, but who finally wants a cool upper floor in July and a warm living room in January. It suits the brick houses of Vieux-Longueuil, the older houses of Greenfield Park and any house without ducts where two large rooms carry most of family life. If you want one head per room from the start, we will begin with the same compressor and three or four zones.

Free quote in Longueuil, from Vieux-Longueuil to Greenfield Park, and across Greater Montreal

Our territory covers Longueuil, Montreal, Laval, the South Shore and the North Shore. For a house in Vieux-Longueuil or Greenfield Park, an advisor comes to measure the rooms, looks at the brick, the windows and the staircase, then proposes two zones, or more, with a free quote. Call 514 316-2973.

Our refrigeration technicians work for an AIRSTAGE Elite Plus installer holding an RBQ licence as an HVAC contractor, and they install this machine the same way under the GENERAL name or the Fujitsu name.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 24,400 BTU/h at −8 °C, 36,400 at −15 °C.

How many heads can I connect?

Up to 4 on this outdoor unit. This product is configured for 2 heads.

How much is the LogisVert grant?

$2,928 according to Hydro-Québec’s list of October 27, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, cold climate, ID 3630082. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −26 °C.

Is it noisy?

Indoors, the reference head goes down to 21 dB(A). Outdoors, 56 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 12 years on the compressor and 12 years on parts. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $2,928AHRI 215735282 checked against the list of October 27, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 385699 (AHRI 215735282): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3630082.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 27, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.