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AirGreen × ACD · Multi-zone · Cassette

A cassette in the ceiling, a pump for the water

Sold and installed by AirGreen. Montréal, Laval, Longueuil, the South Shore and the North Shore.

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ACD · CCD ceiling cassette · 3 sizes

ACD ceiling cassette: a 231 or 241 mm body to fit above the ceiling

The ACD CCD cassette sits in a drop ceiling: only its square grille shows in the room. The 12,000 and 18,000 bodies are 231 mm tall, the 24,000 body 241 mm. A built-in pump lifts the condensate water. Enter the space you have: the “My drop ceiling” tool draws the cassette in your ceiling.

Updated November 5, 2026 · ACD multi-zone sheet (MPD-22) and the CCD cassette manual (X62410)

ACD multi-zone sheet

The two cassette grilles, seen from below

950 mm648 mm
24,000 cassette: 950 mm grille, 841 mm body12,000 and 18,000 cassettes: 648 mm grille, 569 mm body

Drawn to scale, sizes in millimetres. Solid line: the grille seen below the ceiling. Dotted line: the body, above it.

3ACD ceiling cassettes in the shop
231 mmbody height of the 12,000 and 18,000 cassettes; 241 mm for the 24,000
569 mmbody side of the 12,000 and 18,000 cassettes; 841 mm for the 24,000
18 / 28 kgnet weight of the 12,000 and 18,000 cassettes, then of the 24,000

This page answers

Will my ACD cassette fit in my ceiling, and where does the condensate water go?

The ACD shop · cassettes

The ACD cassettes in the shop, right below

CCD cassettes of 12,000, 18,000 and 24,000 BTU, paired with an MPD multi-zone outdoor unit. Price on quotation.

01 · My drop ceiling

The ACD cassette in your ceiling, drawn to scale

Pick the size and enter the free space between the drop ceiling and the structure. The drawing and the margin follow your numbers.

Size (BTU)

Nominal capacities, heights, grilles and weights: ACD multi-zone sheet (MPD-22). Pump and lift: CCD cassette manual (X62410), pp. 19 and 20. The margin only compares the body height with your space; at the on-site assessment we also check the structure, the drain, the refrigerant lines and the clearances.

The three ACD cassettes per the multi-zone sheet (MPD-22)
SizeCooling / heatingBody height / grilleNet weight
12,000 cassette12,000 / 13,000 BTU/h231 / 648 mm18 kg
18,000 cassette15,354 / 17,000 BTU/h231 / 648 mm18 kg
24,000 cassette22,800 / 27,400 BTU/h241 / 950 mm28 kg

Your ceiling, to scale

69 mmleft above the body

Body 231 mmGrille 648 mm300 mm

White line: the drop ceiling. Dotted line: the underside of the structure. Yellow line: your free space.

The 12,000 cassette body fits: 231 mm in 300 mm of space, 69 mm to spare.

Body (W × H × D)569 × 231 × 569 mm
Grille, below the ceiling648 × 648 mm, 48 mm thick
Condensate pumpbuilt in, float switch; lift under 280 mm
Net weight18 kg (40 lb)
Cooling / heating, nominal12,000 / 13,000 BTU/h
Product page: 12,000 cassette CCD12KCHVS-I

02 · Cassette or ducted

At 18,000 BTU: a CCD cassette or an SMD ducted unit?

Both hide in the ceiling and connect to the same MPD outdoor unit. Same nominal cooling, within 54 BTU/h; the rest differs.

Cassette · CCD18KCHVS-I

18,000 cassette

Nominal cooling15,354 BTU/h
Nominal heating17,000 BTU/h
Sound min. / max.42 / 46 dB(A)
Net weight18 kg
In the ceiling231 mm body, 648 mm grille
Air into the roomthrough the grille, no duct

Ducted · SMD18KCHVS-I

18,000 ducted unit

Nominal cooling15,300 BTU/h
Nominal heating18,700 BTU/h
Sound min. / max.33 / 41 dB(A)
Net weight27 kg
In the ceiling201 mm tall, 899 mm wide cabinet
Air into the roomthrough ducts
The ducted page

Per the ACD multi-zone sheet, above the ceiling the 18,000 cassette needs 231 mm of height over 569 × 569 mm; the 18,000 ducted unit, 201 mm over 899 × 615 mm. The cassette lifts its own water (built-in pump, under 280 mm); the ducted unit’s manual keeps its drain lift under 850 mm. The ducted unit gives more heat (18,700 vs. 17,000 BTU/h).

03 · Did you know

Three details on the ACD cassette, from its sheet and its manual

Float

The ACD cassette has its own condensate pump

The CCD cassette manual describes a drain pump built into the cassette, with a float switch.

ACD CCD cassette manual (X62410), p. 19

280 mm

The drain lift stays under 280 mm

Per the CCD manual, the cassette’s drain lift must stay under 280 mm (11 in.).

ACD CCD cassette manual (X62410), p. 20

648 / 950

Two grilles for three cassettes

The 12,000 and 18,000 cassettes share a 648 mm square grille; the 24,000 takes a 950 mm grille.

ACD multi-zone sheet (MPD-22), p. 3

04 · Questions

Your questions about the ACD ceiling cassette

How much height does an ACD cassette need above the ceiling?

The ACD cassette body is 231 mm tall in the 12,000 and 18,000 sizes, and 241 mm in the 24,000. That is the body alone; the installation clearances are checked on site. Below the ceiling, only the grille shows: 648 mm square and 48 mm thick, or 950 mm and 58 mm for the 24,000.

ACD multi-zone sheet (MPD-22), p. 3; ACD CCD cassette manual (X62410), p. 20
Where does the condensate water of an ACD cassette go?

The CCD cassette manual describes a built-in drain pump with a float switch. It lifts the water to the drain, with a lift under 280 mm (11 in.). The drain route is checked at the on-site assessment.

ACD CCD cassette manual (X62410), pp. 19 and 20
Which MPD outdoor unit does an ACD cassette connect to?

The ACD cassette starts at 12,000 BTU: on the MPD 18,000, it only fits in the 09 + 12 pair. The 18,000 cassette, still on the 648 mm grille, needs at least an MPD 24,000; the 24,000, the only one with a 950 mm grille, an MPD 36,000 or 42,000 (the Multi-zone page compares them). In the ordering example of the MPD-22 sheet, the 18,000 cassette is the one that completes a five-head MPD 42,000.

Combinations printed in both ACD multi-zone sheets
Is the ACD cassette quiet?

The ACD sheet prints 42 / 46 dB(A) for the 12,000 and 18,000 cassettes, and 35 / 39 dB(A) for the 24,000, even though it moves more air (500 to 694 cfm vs. 265 to 353). Both multi-zone sheets give the same values.

ACD multi-zone sheets (MPD-22, p. 3, and English edition)
Can an ACD cassette be eligible for LogisVert?

No, under the rules in force since November 26, 2025, neither alone nor with its MPD outdoor unit. Hydro-Québec excludes replacing a single indoor unit (guide 1.10, p. 14) and accepts ENERGY STAR heat pumps only; the MPD outdoor units AirGreen sells are not on the ENERGY STAR list read on November 5, 2026.

LogisVert guide 1.10, pp. 14 and 15; Hydro-Québec notice on the November 26, 2025 list update (ENERGY STAR only); ENERGY STAR list
What does an ACD ceiling cassette cost?

Pricing for a 12,000 to 24,000 BTU CCD cassette is by quotation, installation included, with the MPD outdoor unit that runs it. The in-home estimate is free, with no obligation; we measure the space above your ceiling during the visit.

AirGreen · Heating and cooling

A cassette in your ceiling: we measure the space at your home

We measure the space above the drop ceiling, trace the drain and the refrigerant line route to the MPD outdoor unit, assess your heating needs on site, then send you the quote. The estimate is free.

RBQ 5645-9605-01Subclasses 15.8, 15.10 and 16
Sold and installed by AirGreen.Montréal, Laval, Longueuil, the South Shore and the North Shore
Free estimateAt home, no obligation
Showroom1370 Joliot-Curie Street, Suite 712, Boucherville

Sources checked on November 5, 2026

  • ACD multi-zone sheet (code MPD-22, 4 pages, 2018), pp. 3 and 4: body and grille sizes, weights, sound levels, airflow, capacities and combinations of the CCD cassettes.
  • English ACD multi-zone sheet: sound levels and combinations, checked against the MPD-22 sheet (only the combinations printed in both sheets are kept).
  • ACD CCD cassette manual (X62410): built-in drain pump and float switch (p. 19), drain lift (p. 20).
  • ACD SMD ducted unit manual (X62411): drain lift of the ducted unit (p. 15), for the comparison.
  • ENERGY STAR certified air-source heat pumps (Canadian market), 21 ACD records read on November 5, 2026, none for the MPD outdoor units AirGreen sells (energystar.gov).
  • Hydro-Québec: LogisVert participation guide, residential, version 1.10 (September 15, 2026), pp. 14 and 15; Hydro-Québec notice on the November 26, 2025 list update (ENERGY STAR only): hydroquebec.com.

Price on quotation; free home estimate.