AirGreenZEPHYR
ZEPHYRWall-mounted heat pumpUB32 · R-454BThe ZEPHYR UB32 at AirGreenSold and installed by AirGreen across Montreal, Laval, Longueuil, the South Shore and the North Shore.
The whole ZEPHYR space
AirGreen × ZEPHYR UB32Sold and installed by AirGreenR-454B · down to -30 °CUp to 32 SEER2ZEPHYR warranty: 10 years on partsMontreal · Laval · Longueuil · South Shore · North Shore
01 · UB32 sizes

3 UB32 models, one page each.

Each card shows the heat at -15 °C, the Zephyr sheet SEER2 and the LogisVert amount. Tap a card to open the product page.

Did you know?
3sizes, same cabinets

The three UB32 share the same cabinets, the same 52.91 oz charge, the same 241 to 365 cfm airflow and the same heat in deep cold: 13,000, 12,200, 11,300 and 9,000 BTU/h from -8.3 to -25 °C.Source: UB32 brochure BRO_2606.

02 · Spec sheet

Every UB32 figure, size by size.

Capacities, efficiency, ENERGY STAR, sound, electrical, line sets and dimensions, as published by Zephyr and ENERGY STAR.

ModelZE-09UB329,000 BTU/hZE-12UB3212,000 BTU/hZE-15UB3215,000 BTU/h
Capacities (BTU/h)
Cooling at 35 °C9,00012,00015,000
Heating at 8.3 °C12,20012,20015,200
Heating at -8.3 °C13,00013,00013,000
Heating at -15 °C12,20012,20012,200
Heating at -20 °C11,30011,30011,300
Heating at -25 °C9,0009,0009,000
Efficiency (Zephyr sheet)
SEER2323025.6
EER218.3515.3513.65
HSPF211.811.811.1
COP at +8.3 °C4.64.64.2
COP at -15 °C2.252.252.25
ENERGY STAR
StatusCold climateCold climateCold climate
AHRI217596868217596869217596870
SEER2 / HSPF232 / 11.830 / 11.825.6 / 11.1
LogisVertNot eligible$1,560$1,560
Sound and air
Indoor, silent to ultra-high29–47 dB(A)29–47 dB(A)29–47 dB(A)
Outdoor54 dB(A)54 dB(A)54 dB(A)
Airflow (cfm)241–365241–365241–365
Electrical
Power supply208/230 V, 60 Hz, 1 ph208/230 V, 60 Hz, 1 ph208/230 V, 60 Hz, 1 ph
Rated current cool / heat (A)2 / 3.463.5 / 3.464.95 / 4.9
MOP / MCA (A)20 / 1420 / 1420 / 14
Line set and installation
Liquid / gas (in)1/4 / 1/21/4 / 1/21/4 / 1/2
Total length10–98.4 ft10–98.4 ft10–98.4 ft
Max. height difference65 ft65 ft65 ft
Factory pre-charged25 ft25 ft25 ft
Refrigerant charge52.91 oz52.91 oz52.91 oz
Dimensions (W × H × D, in)
Indoor unit42 1/16 × 12 5/8 × 9 1/1642 1/16 × 12 5/8 × 9 1/1642 1/16 × 12 5/8 × 9 1/16
Outdoor unit33 7/8 × 25 1/2 × 12 3/1633 7/8 × 25 1/2 × 12 3/1633 7/8 × 25 1/2 × 12 3/16
Operating ranges (outdoor)
Cooling-15 °C to 48 °C-15 °C to 48 °C-15 °C to 48 °C
Heating-30 °C to 24 °C-30 °C to 24 °C-30 °C to 24 °C

Swipe the table to see every size.

In green: the best value in the row. Sources: Zephyr BRO_2606 brochure (TTI) and ENERGY STAR (Oct. 8, 2026).

Did you know?
18.35EER2 (9,000)

The UB32 9,000 is certified at 32 SEER2 and 18.35 EER2 by ENERGY STAR, the same figures as on the Zephyr brochure.Source: ENERGY STAR, AHRI 217596868; UB32 brochure BRO_2606.

03 · The cold

Slide the thermometer on the UB32.

Every UB32 size, from +8.3 to -30 °C. Heat comes from the Zephyr brochure; the red mark shows the nominal size.

-15 °C

R-454BUB32

9,00012,200 BTU/h136% of nominal
12,00012,200 BTU/h102% of nominal
15,00012,200 BTU/h81% of nominal
Heat published by ZephyrStill heating, capacity not publishedNominal sizeScale: 0 to 24,000 BTU/h
Did you know?
13,000 BTU/hat -8.3 °C

At -8.3 °C, the UB32 9,000 and 12,000 give 13,000 BTU/h, more than their 12,200 BTU/h at +8.3 °C.Source: UB32 brochure BRO_2606; ENERGY STAR (17 °F: 13,000; 47 °F: 12,200).

04 · Efficiency

1 kWh of electricity, how much heat?

The first panel gives the COP of each UB32 at +8.3 and -15 °C; the second, the electricity needed to cool a season based on each size’s SEER2.

Each bar starts from 1 kWh of electricity. Each segment = 1 kWh of heat delivered (the COP).
9,000R-454B×2.25
12,000R-454B×2.25
15,000R-454B×2.25
Electric baseboardresistance×1

COP per the Zephyr BRO_2606 brochure; resistance heat: 100% (US DOE), so COP 1.

Heat removed from the home over the summer (example)
3,000,000 BTU
9,000 32 SEER294 kWh$10.47
12,000 30 SEER2100 kWh$11.14
15,000 25.6 SEER2117 kWh$13.04

Illustrative math: SEER2 is, by definition (DOE, Appendix M1), the heat removed over the season divided by the electricity used, in BTU per watt-hour. Cost at Hydro-Québec’s Rate D second-tier price (11.142¢/kWh since April 1, 2026), which applies if use exceeds the first tier (40 kWh per day, times the number of days in the period); below it, a kWh costs 7.065¢. Before taxes and access fees. Your home will have its own numbers.

Did you know?
4.6COP at +8.3 °C

At +8.3 °C, the UB32 9,000 and 12,000 deliver 4.6 kWh of heat per kWh of electricity, the highest COP of any Zephyr wall unit.Source: BRO_2606 brochures, “heating COP at 8.3 °C”.

05 · Hydro-Québec LogisVert

LogisVert on the UB32: checked by AHRI number.

Tap a model to see Hydro-Québec’s math, then enter your installation date to get your application deadline.

ENERGY STAR cold climate: $120 / 1,000 BTU/hENERGY STAR standard: $50 / 1,000 BTU/h
Not eligible
  • UB32 · 9,000: below the 12,000 BTU/h minimum.

Source: Hydro-Québec, residential LogisVert participation guide v1.10 (Sept. 15, 2026) and eligible heat pump search tool (Oct. 6, 2026). ENERGY STAR required since Nov. 26, 2025; outdoor unit of at least 12,000 BTU/h; capped at 100% of the cost before taxes; apply no later than 9 months after installation; paid by mail 10 to 12 weeks after a complete application. Indicative amounts: Hydro-Québec sets them when you apply. Our LogisVert guide

Did you know?
$1,56012,000 or 15,000

The 12,000 and 15,000 UB32 earn the same amount, $1,560, because they give the same heat at -8 °C: 13,000 BTU/h × $120 per 1,000.Source: Hydro-Québec, LogisVert tool (Oct. 6, 2026), AHRI 217596869 and 217596870.

06 · Explore the UB32

Sound, line set and real size.

Pick a size and a fan speed: the needle, the ruler and the to-scale drawing follow the Zephyr sheet.

UB32 · 12,000 · R-454B
Quiet
29dB(A) indoors
Indoor unit29 dB(A)
Outdoor unit54 dB(A)
Airflow241–365 cfm

Sound pressure per the Zephyr BRO_2606 sheet (speeds: ultra-high, high, medium, low, silent).

Installation
0 ft25 ft50 ft65 ft100 ft
Factory pre-charged: 25 ftAllowed, extra chargeBeyond the maximum
Max. line length98.4 ft
Max. height difference65 ft
Liquid / gas lines1/4 / 1/2 in
To scale
Indoor (W × H × D)42 1/16 × 12 5/8 × 9 1/16 in
Outdoor (W × H × D)33 7/8 × 25 1/2 × 12 3/16 in
Electrical (MOP / MCA)20 / 14 A
Did you know?
65 ftheight difference

The UB32 accepts a 65 ft height difference between units, the largest of any Zephyr wall unit (65 ft vs 50), and up to 98.4 ft of line set.Source: UB32 brochure BRO_2606.

07 · Versus the other series

UB32, CB25 or CB22?

Same size, three series. The column framed in red is the UB32.

Nominal cooling BTU/h
12,000 BTU/hUB32R-454BCB25R-454BCB22R-32
Heats down to-30 °C-30 °C-25 °C
Heat at 8.3 °C12,200 BTU/h12,000 BTU/h12,000 BTU/h
Heat at -8.3 °C13,000 BTU/h10,800 BTU/h9,000 BTU/h
Heat at -15 °C12,200 BTU/h10,600 BTU/h7,500 BTU/h
Heat at -20 °C11,300 BTU/h7,000 BTU/h6,000 BTU/h
Heat at -25 °C9,000 BTU/h6,100 BTU/hNot published
SEER2 (sheet)302320
HSPF2 (sheet)11.89.59
COP at -15 °C (sheet)2.2522
ENERGY STARCold climateCold climateNot listed
Silent mode (indoor)29 dB(A)28 dB(A)28 dB(A)
Outdoor unit54 dB(A)53 dB(A)53 dB(A)
115 V versionNoYes (ZE-12DB25)Yes (ZE-12DB22)
LogisVert$1,560$1,296Not eligible (not ENERGY STAR)
AHRI number (I unit)217596869215414830—
Model (Zephyr sheet)ZE-12UB32ZE-12CB25ZE-12CB22
Product pageSee the productSee the productSee the product

Swipe the table to see every series.

The CB22 12,000 is not listed by ENERGY STAR, so it is not eligible for LogisVert. The CB25 12,000 also comes in 115 V ($1,116 LogisVert).

Did you know?
15,000BTU/h: UB32 only

The UB32 is the only Zephyr wall unit offered at 15,000 BTU/h.Source: BRO_2606 brochures.

08 · The refrigerant

The UB32’s R-454B.

The UB32 uses R-454B, an A2L refrigerant with a GWP of 470, a blend of R-32 and R-1234yf. In Canada, no GWP limit applies to residential heat pumps (SOR/2016-137, Schedule 1.1).

GWP of the three refrigerants
R-410AA12,090
R-32A2L675
R-454BA2L470

GWP and ASHRAE class per the EPA (SNAP, March 19, 2026). A2L: mildly flammable, burning at most 10 cm/s.

R-454B charge by size
9,00052.91 oz
12,00052.91 oz
15,00052.91 oz

Factory charge per the BRO_2606 brochure, in ounces. Scale: 0 to 72 oz.

Did you know?
52.91 ozof R-454B

Every UB32 holds 52.91 oz of R-454B from the factory, whatever its size.Source: UB32 brochure BRO_2606.

09 · Model number

Reading a UB32 model, and its AHRI numbers.

Tap the parts of the code, build a model, then compare the certified pairs: the AHRI number of the installed pair is what counts for LogisVert.

Tap each part of ZE-12UB32O: here is how we read it
ZE, the Zephyr prefix

Every Zephyr outdoor unit and wall indoor unit on our pages starts with ZE-; central air handlers start with AH-.

Build a model
Series
Size
Voltage
Model (Zephyr sheet)ZE-12UB32 · R-454B
Outdoor unitZE-12UB32O
Indoor unitZE-12UB32I
AHRI number(s)217596869
ENERGY STARYes, cold climate
LogisVert$1,560
Pairs certified by ENERGY STAR
ModelIndoor unitAHRISEER2HSPF2At -8.3 °CCOP at -15 °COn market
ZE-09UB32ZE-09UB32I2175968683211.813,000 BTU/h2.25July 14, 2025
ZE-12UB32ZE-12UB32I2175968693011.813,000 BTU/h2.25July 14, 2025
ZE-15UB32ZE-15UB32I21759687025.611.113,000 BTU/h2.25July 14, 2025

Swipe the table.

ENERGY STAR w7cv-9xjt, Oct. 8, 2026.

Did you know?
July 14, 2025market date

The UB32 reached the market on July 14, 2025, per ENERGY STAR: the newest of the three wall series.Source: ENERGY STAR w7cv-9xjt.

10 · Features

What Zephyr puts in the UB32.

The features printed on the UB32 BRO_2606 brochure. Filter by use. Operating range: cooling from -15 to 48 °C, heating from -30 to 24 °C.

Night mode
Silent mode
iFeel
Quick start
Fire-resistant electrical box
Base heating
Self-adapting voltage technology
Compressor heating
Two-sided drain
24-hour timer
Auto swing
4D mode
LED dimmer
5 indoor fan speeds
LED wireless remote
8 °C (46 °F) automatic heating
Reversible drain hose
Turbo function
Automatic defrost
Self-cleaning
Louvre position memory
Heated outdoor base pan
Wi-Fi? The brochure does not mention it and ENERGY STAR lists the UB32 as “not connected”. It is controlled with its LED wireless remote.
Did you know?
ifeelfeature

On the UB32 brochure, the feature is called “ifeel mode”; the CB22 and CB25 have it too. The UB32 uses an electronic expansion valve (EEV).Source: UB32 brochure BRO_2606.

AirGreen × ZEPHYR

A UB32, installed by a local team.

ZEPHYR puts its name, its sheet and its 10-year parts warranty on the UB32. AirGreen picks it with you, installs it and registers the warranty.

ZEPHYR

What ZEPHYR brings

  • Down to -30 °CThe UB32, per Zephyr.
  • Up to 32 SEER2Per the Zephyr sheet.
  • R-454BA2L refrigerant with a GWP of 470.
  • 10 years on partsZEPHYR’s base warranty.
AirGreen

What AirGreen brings

  • Sold and installed by AirGreenMontreal, Laval, Longueuil, the South Shore and the North Shore.
  • Free home estimateWe look at the rooms, where the units go and the line set route.
  • Warranty registered for youWith TTI, free of charge: serial numbers, date, photos.
  • RBQ 5645-9605-01Subclasses 15.8 (ventilation), 15.10 (refrigeration) and 16 (electrical).

The result: the right UB32, chosen for the room, installed by AirGreen, warranty registered.

11 · Warranty and installation

10 years on parts, a 6-year legal warranty.

Zephyr’s base warranty covers the UB32’s parts for 10 years. For a heat pump bought new on or after October 5, 2026, the law adds a 6-year warranty of good working order, counted from delivery.

Zephyr base warranty
10 years

on parts, per the UB32 BRO_2606 brochure and TTI page. “A labour warranty is available”: ask your contractor.

Parts (Zephyr)
10 years
Legal warranty
6 years

For a heat pump or air conditioner bought new from a merchant on or after October 5, 2026, Quebec law adds a free, automatic 6-year warranty of good working order, counted from delivery (Office de la protection du consommateur). Under TTI’s parts policy (v3.4, July 17, 2026), labour to replace a part during that period falls on the installing contractor.

Certified technician

Service or repair by anyone not certified and authorized by TTI (or Kinghome) ends the manufacturer’s conventional warranty (TTI, s. 4.4).

Through your installer

If something breaks, you call the contractor who installed it; they file the claim with TTI.

Filters, every month

TTI’s policy asks owners to clean the indoor unit filters at least once a month (s. 6.3).

1Free visit

We look at the rooms, where the units go and the line set route.

2Clear quote

The exact model, the AHRI number, the indicative LogisVert amount when it applies.

3Installation and start-up

Vacuum, refrigerant charge, heating and cooling tests.

4Warranty registered

We register the units with TTI for you: nameplate, serial numbers, invoice.

12 · Our projects

Our installed Zephyr wall units.

Each blog post shows one Zephyr installation: the unit, the place, how it was done.

13 · Frequently asked questions

What people ask us about the UB32.

Its figures say it: 32 SEER2 and 18.35 EER2 at 9,000, certified by ENERGY STAR, and a COP of 4.6 at +8.3 °C at 9,000 and 12,000, per the Zephyr brochure.

AirGreen × ZEPHYR UB32Sold and installed by AirGreenR-454B · down to -30 °CUp to 32 SEER2ZEPHYR warranty: 10 years on partsMontreal · Laval · Longueuil · South Shore · North Shore

Sources checked October 6 to 9, 2026

  1. TTI Climatisation Chauffage, Zephyr CB22, CB25 and UB32 brochures (code BRO_2606), tticlimatisation.com/manuels, checked Oct. 8, 2026: capacities from -8.3 to -25 °C, COP, SEER2, HSPF2, sound, dimensions, line sets, electrical, features, warranty.
  2. TTI, Zephyr product pages (tticlimatisation.com/produits), checked Oct. 8, 2026.
  3. ENERGY STAR, Certified Air-Source Heat Pumps (dataset w7cv-9xjt, updated Oct. 8, 2026), checked Oct. 8, 2026: SEER2, EER2, HSPF2, capacities at 47, 17 and 5 °F, COP at 5 °F, cold-climate status, market date, by AHRI number.
  4. Hydro-Québec, residential LogisVert participation guide, version 1.10, Sept. 15, 2026 (2026G448F), and eligible heat pump search tool, checked Oct. 6, 2026.
  5. Hydro-Québec, electricity rate grid as of April 1, 2026 (2026G028-2F), and Rate D, Flex D and DT pages, checked Oct. 8, 2026.
  6. TTI, parts availability policy, version 3.4, July 17, 2026 (ss. 4.3, 4.4 and 6.3: labour during the legal warranty, certified and authorized technician, filter cleaning).
  7. US EPA, SNAP, “Substitutes in Residential and Light Commercial Air Conditioning and Heat Pumps”, updated March 19, 2026 (GWP and ASHRAE classes); ASHRAE refrigerant designations (R-454B = R-32/R-1234yf 68.9/31.1) and Addendum g to Standard 34-2016 (class 2L).
  8. Ozone-depleting Substances and Halocarbon Alternatives Regulations (SOR/2016-137), Schedule 1.1, current to Apr. 28, 2026.
  9. US DOE, 10 CFR 430, Subpart B, Appendices M and M1 (SEER, HSPF, COP definitions); DOE Energy Saver, “Electric Resistance Heating”.
  10. TTI Climatisation Chauffage, home page and FAQ (tticlimatisation.com), checked Oct. 8, 2026.
  11. AirGreen: airgreen.ca product pages and “Nos réalisations” blog, as of Oct. 8, 2026.
  12. Office de la protection du consommateur, warranty of good working order (opc.gouv.qc.ca) and legal warranty notice, checked Oct. 9, 2026; Order in Council 1459-2025, Gazette officielle du Québec (s. 79.21 of the regulation under the Consumer Protection Act, in force Oct. 5, 2026): air conditioner and heat pump, 6 years.
  13. Hydro-Québec, residential LogisVert program page and fraud prevention page (hydroquebec.com), checked Oct. 9, 2026: no telephone or door-to-door solicitation for LogisVert.

LogisVert amounts are indicative: Hydro-Québec sets them when you apply. Energy math is illustrative.

Prices on quote. Free home estimate.
The UB32 shop

The UB32 units, right below.

Pick a size, open the product page and book your free estimate. Prices on quote.

ZEPHYR