GENERAL AIRSTAGE RLXFZ 2-Head Heat Pump | 36,000 BTU Compressor | Montreal, Laval, Longueuil, South Shore and North Shore

In stock
SKU: AOU36RLXFZ1-99
36,000BTU/h · 2 heads
−15 °Cheats down to
Optional Wi-FiR-410AUp to 4 heads
Talk to a technician · 514 316-2973
Outdoor unit AOU36RLXFZ1Possible indoor models ASU7RLF1, ASU9RLF1, ASU12RLF1, ASU15RF1, ASU18RLF, ASU24RLFAHRI 8071548
In short

The GENERAL AIRSTAGE RLXFZ 36 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 21,400 BTU/h at −8 °C, heats down to −15 °C. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Figures come from the manufacturer’s data and the AHRI certification.

AHRI 8071548
+Only 55 dB(A) outdoorsRank 7 (tied) of 141. Class median: 61 dB(A).
+Indoor head from 21 dB(A)Rank 19 (tied) of 134. Class median: 28 dB(A).
!Good to know: heats down to −15 °CRank 133 of 141; class median: −25 °C.
21,400BTU/h at −8 °C
−15 °Cstill heating
2 → 4heads, on the same unit
02 · Videos

Before the numbers, watch it run.

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones
18,000BTU
2
24,000BTU
23
36,000BTU
Here34
45,000BTU
2345

GENERAL AIRSTAGE RLXFZ 36 000 · 2 zones

21,400 BTU/h
at −8 °C

Up to 4 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 62 % of its rated capacity.

Tap a temperature: capacity, efficiency and the cost of one hour of heating.

07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling18.0
Scale 1 – 30Median: 21
Rank 127 (tied) of 141 in its class.
HSPF2 · seasonal heating8.6
Scale 1 – 15Median: 10
Rank 109 (tied) of 141 in its class.
EER2 · cooling in peak heat9.5
Scale 1 – 20Median: 12
Rank 124 (tied) of 138 in its class.
COP at −15 °C1.82
Scale 0 – 4Median: 1.9
Rank 83 (tied) of 118 in its class.
09 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

10 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

11 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVertPer the listDepends on each model

We compare both options on your floor plan during the estimate.

12 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

38.19 in
AOU36RLXFZ1Depth 14.56 in
32.69 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
25 A max. breaker
MCA 21 A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 1/2 in under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 21 A, 25 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up.
13 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

21
40
55
28
61
20 dB(A)3040506070
21 Reference head, lowest speed40 Reference head, highest speed28 Class indoor median55 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
14 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTU · 3 tonsSheet
SEER2 (seasonal cooling efficiency)18.0AHRI
EER2 (instant cooling efficiency)9.5AHRI
HSPF2 (seasonal heating efficiency, region IV)8.6AHRI
Dehumidification3.8 pints/hSheet
Heating
Capacity at −8 °C21,400 BTU/hSheet
Capacity at −15 °C22,600 BTU/h · COP 1.82Sheet
Heats down to−15 °CSheet
Zones and heads
Zones on this product2 Zones (Double Zone)Sheet
Maximum zones4 Zones (Quad Zone)Sheet
Possible indoor modelsASU7RLF1, ASU9RLF1, ASU12RLF1, ASU15RF1, ASU18RLF, ASU24RLFSheet
Indoor dimensions (W × D × H)33.06 × 8 × 10.5 inSheet
Vertical louversAutoSheet
Horizontal louversManuel / ManualSheet
Airflow (reference head)388 CFMSheet
Indoor sound (reference head)21 – 40 dB(A)Sheet
Installation
Outdoor unit (W × D × H)32.69 x 14.56 x 38.19 inSheet
Line sizes1/4 - 1/2 inSheet
Outdoor sound55 dB(A)Sheet
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)21 ASheet
MOP (maximum overcurrent protection)25 ASheet
RefrigerantR-410ASheet
Wi-FiEn OptionSheet
Certifications and warranty
AHRI8071548AHRI
Warranty (compressor · parts · labour)12 yrs · 12 yrs · 6 yrsSheet
AirGreen extended warrantyPossibleSheet
15 · Official brochures

The manufacturer’s documentation, as PDF.

16 · Description

Everything we have written about this system.

GENERAL AIRSTAGE RLXFZ 2-Zone 36,000 BTU Heat Pump: The Extended Bungalow, One 9,000 BTU Head on Each Wing, Installed by AirGreen

This GENERAL AIRSTAGE multi-zone system and the Fujitsu AIRSTAGE system built around the AOU36RLXFZ1 outdoor unit are one and the same machine: a 36,000 BTU compressor, 2 zones, and two wall-mounted heads of 9,000 + 9,000 BTU in this page's configuration. The Japanese manufacturer, Fujitsu General Limited, took the name GENERAL Inc. on January 1, 2026. AHRI certificate 8071548, the values published by the manufacturer and the warranty of 12 years on the compressor, 12 years on parts and 6 years on labour remain those of the Fujitsu model.

The extended bungalow has a challenge all its own: the original house and the addition do not live at the same pace. The bedroom wing stays mild, while the new room at the back, with its large windows and higher ceiling, overheats in July and cools off fast in January. A single wall-mounted heat pump in the living room never reaches the far end of the addition. Two heads, one on each wing, connected to the same compressor: each part of the house gets its own air, at its own set point.

On the South Shore, in Saint-Bruno as in Saint-Basile, single-storey houses have been extended in every possible way: rear extension, side wing, old carport closed in. The logic stays the same everywhere: one head where you sleep, one head where you live.

GENERAL or Fujitsu AIRSTAGE: the same machine

The GENERAL name does not come out of nowhere. Paloma Rheem Holdings, owner of Rheem since 1988, bought Fujitsu General in August 2025; on January 1, 2026, the manufacturer officially took the name GENERAL Inc. The head office and the R&D centre are still in Kawasaki, Japan, and the factories, the AIRSTAGE line, the model numbers and the warranty program have not changed. The Fujitsu brand is gradually disappearing from the boxes; until then, the same AOU36RLXFZ1 outdoor unit is sold under both names.

To spare you comparing two pages that say the same thing, we put the values side by side below. They match line by line, since it is the same AHRI certificate. Rheem Canada has sold these units across the country since February 2026; on the distribution side, we carry on with Groupe Master.

SpecificationGENERAL AIRSTAGEFujitsu AIRSTAGE
Outdoor unitAOU36RLXFZ1AOU36RLXFZ1
Zones2 (maximum 4)2 (maximum 4)
Heads in this configuration9,000 + 9,000 BTU9,000 + 9,000 BTU
Compatible indoor unitsASU7RLF1, ASU9RLF1, ASU12RLF1, ASU15RF1, ASU18RLF, ASU24RLFASU7RLF1, ASU9RLF1, ASU12RLF1, ASU15RF1, ASU18RLF, ASU24RLF
AHRI certificate80715488071548
Compressor capacity36,000 BTU36,000 BTU
RefrigerantR-410AR-410A
Power supply208/230 V208/230 V
SEER218.018.0
HSPF28.68.6
EER29.59.5
Heating capacity at −8 °C21,400 BTU21,400 BTU
Heating capacity at −15 °C22,600 BTU22,600 BTU
COP at −15 °C1.821.82
Heats down to−15 °C−15 °C
ENERGY STARNoNo
Outdoor unit dimensions (W × D × H, in)32.69 x 14.56 x 38.1932.69 x 14.56 x 38.19
Outdoor sound level55.0 dB(A)55.0 dB(A)
Dehumidification3.8 pints/h3.8 pints/h
Wi-FiOptionalOptional
LogisVert grant (Hydro-Québec, list of October 27, 2026)Not listedNot listed
Warranty (compressor · parts · labour, years)12 · 12 · 612 · 12 · 6
ManufacturerGENERAL Inc. (Kawasaki, Japan)GENERAL Inc. (Kawasaki, Japan)
Product pageThis pageFujitsu AIRSTAGE RLXFZ 2-zone 36,000 BTU

The same machine under its former name is on the Fujitsu AIRSTAGE RLXFZ 2-zone 36,000 BTU page.

In a bungalow, winter is played out on the ground floor, and that is where this system earns its place. According to the values published by the manufacturer, the AOU36RLXFZ1 outdoor unit delivers 21,400 BTU of heat at −8 °C and 22,600 BTU at −15 °C, with a COP of 1.82 at that last temperature. In practical terms, on a −15 °C night, the heat pump produces 1.82 times more heat than the electricity it consumes. The manufacturer guarantees heating down to −15 °C; the model is not certified for cold climates, so your current heating stays in place as a backup for extreme cold.

Over the whole season, the HSPF2 of 8.6 measures heating performance: the higher it is, the less each winter month costs you. In summer, the SEER2 of 18.0 and the EER2 of 9.5 describe the cooling, the first over the whole season, the second in heat-wave weather. On the humidity side, the unit extracts up to 3.8 pints of water per hour in cooling, which makes the addition less clammy on hot, humid days.

One wing, one set point. The bedroom side can stay cool for the night while the addition, often a family room or an open kitchen, keeps its daytime temperature. If it is only used in the evening, you turn it down in the morning without touching the bedrooms. The Inverter compressor modulates its speed according to what the two heads ask for, instead of running flat out and then shutting off. The outdoor unit shows a published sound level of 55.0 dB(A): we prefer to place it away from bedroom windows, yours as well as the neighbour's.

This page's configuration calls for two 9,000 BTU heads, one per wing. Nothing forces you to stick with it: the 36,000 BTU compressor accepts up to 4 zones and six compatible indoor units, which you choose with us:

  • ASU7RLF1 (7,000 BTU): a child's bedroom or an office added later.
  • ASU9RLF1 (9,000 BTU): a modest-sized wing, or the main bedroom.
  • ASU12RLF1 (12,000 BTU): the bungalow's original living room.
  • ASU15RF1 (15,000 BTU): an open-concept addition.
  • ASU18RLF (18,000 BTU): the large family room with a high ceiling and generous windows.
  • ASU24RLF (24,000 BTU): the very large addition, open onto the kitchen and dining room.

A piece of field advice: a head placed in the bedroom hallway serves the nearby rooms when the doors stay open. If you sleep with the door closed, one head per bedroom is better, and this compressor has the headroom to do it. Those two free zones are the real strength of a 36,000 BTU unit in an extended bungalow: you start with two heads and come back later for a bedroom or the finished basement, with no second outdoor unit in the yard.

At your home, the installation goes like this:

  • The outdoor unit is installed at the back, ideally between the two wings, on a raised base or a wall bracket, sheltered from snow sliding off the roof.
  • One refrigerant line per head; in a bungalow, it often runs through the basement or along the exterior wall under a line cover, which keeps it discreet.
  • Each head is mounted high on a clear wall, aimed so the air reaches the far end of the room.
  • The condensate from each head drains by gravity to the outside or to the basement drain, with a water test before the work is finished.
  • A dedicated electrical circuit at the panel, then a commissioning by a refrigeration technician, with tests in both modes.

Between two visits, your only job is to take out the indoor filters of each head and rinse them, often during peak season. Every spring, before the first hot days, a refrigeration technician cleans the outdoor coil, checks the drainage and verifies the operation of each zone. To control both wings from your phone, Wi-Fi is offered as an option.

A frank word about money: this model is not ENERGY STAR certified and it is not on Hydro-Québec's LogisVert list of October 27, 2026. So we promise you no grant on this system. What it offers in return is the long warranty described above and the flexibility of a compressor that accepts up to four zones. If the grant weighs heavily in your decision, ask us to compare it with a listed model from the same series.

This system is for the owner of a bungalow extended at the back or on the side, whose new wing has never been heated or cooled as well as the rest of the house. It also suits the family that wants to settle two key rooms first and keep the door open to two more zones, and the homeowner who prefers a single outdoor unit behind the house to two appliances cluttering the yard.

Saint-Bruno, Saint-Basile and the Whole South Shore: Your Free Quote

For a free quote, call AirGreen at 514 316-2973 or write to us online. We visit both wings, map out the route of the refrigerant lines and the best spot for the outdoor unit, then propose the heads suited to each room. An AIRSTAGE Elite Plus installer and an HVAC contractor with an RBQ licence, AirGreen serves Montreal, Laval, Longueuil, the North Shore and the South Shore.

17 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 21,400 BTU/h at −8 °C, 22,600 at −15 °C.

How many heads can I connect?

Up to 4 on this outdoor unit. This product is configured for 2 heads.

Down to what temperature does it heat?

Down to −15 °C.

Is it noisy?

Indoors, the reference head goes down to 21 dB(A). Outdoors, 55 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 12 years on the compressor and 12 years on parts. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 27, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.