A Kinghome fresh-air module that hangs beside the Clivia indoor unit. Outside air and room air cross in a counter-flow exchanger that recovers part of the heat and moisture. Kinghome claims 17.6 CFM, 19 dB(A) at its quietest and up to 1 kWh saved per day against ventilation with no heat recovery.

Does the MiniERV fit a Charmo, an Airy or a Polaris?

Its manual names one compatible series: the Clivia. The Charmo, Airy and Polaris brochures do not mention it.

What does the MiniERV need from the wall?

One Ø110 mm hole or two Ø60 mm holes, drilled outward at 3°, away from beams and load-bearing walls, an outlet about 2 m high and at least 16 cm free on the filter side. The HEPA filter is changed about every 3 months, per the manual.

What does a 115 V Clivia need?

Both 115 V models (Clivia 9,000 and Clivia 12,000) need a circuit of at least 19 A (MCA) and a breaker of at most 20 A (MOP), per their product page. Their submittal gives a range of 103 to 127 V and a 12/4 AWG interconnecting wire.

Why two model numbers for the 115 V Clivia?

Our product pages and the indoor manual read KW09XQ25SAI/SAO and KW12XQ25SAI/SAO; the submittals, KW…XQ25S1AI/S1AO. Those submittals carry the same AHRI and ENERGY STAR numbers as our product pages (216372813 and 3995764 for the 9,000, 216372815 and 3815295 for the 12,000): we keep the numbers sold.

How cold can the Clivia heat?

Down to -30 °C per NEEP and its brochure. At -30 °C, NEEP publishes 6,000 BTU/h for the 9,000, 6,600 to 7,300 for the 12,000, 9,900 for the 18,000 and 16,000 for the 24,000, with a COP of 1.35 to 1.62.

What does the Clivia 24,000’s 6.21 turndown mean?

Per NEEP, it goes down to 2,900 BTU/h at 8.3 °C and up to 18,000 BTU/h at -15 °C: a ratio of 6.21, the largest of our Kinghome wall units listed on NEEP. The bigger the ratio, the wider the unit’s output range (compare).

Clivia or Charmo at 12,000 BTU/h?

On 220 V, the Clivia 12,000 gives 12,000 BTU/h at -8.3 °C against 9,700 for the Charmo, a SEER2 of 24.5 against 19 and a LogisVert of $1,440 against $1,164. It heats down to -30 °C on NEEP, the Charmo down to -25. The Charmo, for its part, goes up to 36,000 BTU/h.

What LogisVert amount for a Clivia?

From $1,200 (12,000 BTU/h) to $2,400 (24,000 BTU/h): $120 per 1,000 BTU/h of heat at -8 °C. The 9,000 BTU/h units are not eligible. The calculation for each model is above; Hydro-Québec confirms the amount when you apply.

Indoors, 24 dB(A) at Sleep speed (9,000 BTU/h): the submittal gives the sound at each of the 7 speeds (table). The brochure claims 20 dB(A) at its quietest; we follow the sheets. Outdoors, 52 dB(A) at its quietest (9,000 BTU/h). Test conditions not published.

Which controls come with a Clivia?

A YBE1FBF infrared remote, and Wi-Fi (“WI-FI control”) among the included features. Optional: four wired controls (XE71-44G, XE74-44E, XE72-44E, XE71-00/E), per the submittals.

KINGHOME · CLIVIA R32The KINGHOME space at AirGreenSold and installed by AirGreen · Montreal, Laval, Longueuil, South Shore and North Shore

KINGHOME warranty

KINGHOME · Clivia R32 · figures checked on October 26, 2026

Clivia R32: the Kinghome wall unit ready for fresh air

The MiniERV module’s manual names one compatible series: the Clivia. Fitted beside the indoor unit, it brings outside air in and stale air out while recovering the heat. Otherwise, 9,000 to 24,000 BTU/h, heating certified down to -30 °C and two models on 115 V.

See the fresh-air module Book my free estimate

All six Clivia units in one table

ENERGY STAR certified heat at -15 °C, circuit (MCA / MOP, in amps) and LogisVert from the product pages. Tap a model for its full plate.

Model	At -15 °C	MCA / MOP	LogisVert
9,000 · 115 V	9,500	19 / 20	-
9,000 · 220 V	9,500	10 / 15	-
12,000 · 115 V	9,500	19 / 20	$1,200
12,000 · 220 V	11,000	10 / 15	$1,440
18,000 · 220 V	14,600	16 / 20	$2,160
24,000 · 220 V	18,000	22 / 30	$2,400

Product pages, read live. 9,000 BTU/h: not eligible for LogisVert (under 12,000).

6Clivia models in the shop

-30 °Ccoldest certified heating point (NEEP)

17.6CFM of fresh air with the optional MiniERV

6.21turndown of the Clivia 24,000, the widest of our Kinghome wall units listed on NEEP

20 Amaximum breaker (MOP) of the 115 V models

AirGreen × KINGHOMESold and installed by AirGreenCLIVIA R326 modelsMiniERV fresh-air moduleHeating down to -30 °C115 V at 9,000 and 12,000Montreal · Laval · Longueuil · South Shore · North Shore

01 · Spec plate

One plate per model, and the difference against the Charmo.

Pick a model: identity, certified heating, NEEP curve, efficiency, power, sound at each speed and installation. “Not published” means Kinghome does not give the figure.

Clivia R32

Clivia 24,000 BTU/h · 220 V

KW24XQ25S1DI / KW24XQ25S1DO · See the product page

$2,400Indicative LogisVert, Hydro-Québec list of Oct. 26, 2026

Identity

Indoor unit: KW24XQ25S1DI
Outdoor unit: KW24XQ25S1DO
Fresh air: MiniERV option
AHRI (product page): 217933616
ENERGY STAR: 4518150
Wi-Fi: included

Certified heating

Rated at -8.3 °C: 20,000 BTU/h
COP at -8.3 °C: 2.7
At -15 °C: 18,000 BTU/h
COP at -15 °C: 1.8
Cold climate: yes

ENERGY STAR

Heating per NEEP

8.3 °C: 24,000 BTU/h · COP 2.93
-8.3 °C: 20,700 BTU/h · COP 1.77
-15 °C: 18,000 BTU/h · COP 1.8
-30 °C: 16,000 BTU/h · COP 1.62
Min. at 8.3 °C: 2,900 BTU/h
Turndown (NEEP): 6.21

Maximum heat published and COP.

Efficiency

SEER2: 23.5
EER2: 12
HSPF2 Region IV: 9
HSPF2 Region V (Canada): 7

Power

Voltage: 220 V
MCA / MOP: 22 / 30 A
Voltage range: 187-253 V
Power wire: 10/3 AWG
Interconnecting wire: 14/4 AWG

Sound and air

Indoor min. / max.: 29 / 47 dB(A)
Indoor sound, 7 speeds: 29 · 33 · 37 · 39 · 41 · 43 · 47 dB(A)Sleep to Turbo, submittal
Outdoor: 58 dB(A)
Max. airflow: 559 CFM

Installation

Liquid-gas line: 1/4 - 5/8 in
Indoor W × D × H: 39.09 × 8.73 × 12.25 in
Outdoor W × D × H: 37.72 × 15.83 × 25.98 in
Line length: 10-131 ft
Max. height difference: 82 ft
Pre-charged for: 24.6 ft (7.5 m)manual
Additional charge: 0.4 oz/ftsubmittal: 0.2
Factory R-32 charge: 49.4 oz
Net weight out. / in.: 92.6 / 29.8 lb
Dehumidification: 2.4 L/h
Min. height outside: 45 cm (18 in)snow and defrost, submittal

Product page, 2026 Clivia brochure, R32 Split Type manual and the model’s submittal (notes).

Against the Charmo 24,000 (220 V), its same-size sibling

Difference against the Charmo. See the Charmo.

+800BTU/h at -8.3 °C
+1,200BTU/h at -15 °C (ENERGY STAR)
+4.5SEER2
-7dB(A) at indoor minimum
0dB(A) outside
+$96LogisVert

02 · Fresh-air module

The MiniERV: fresh air, without throwing the heat away.

A small module hung beside the Clivia. Fresh air and stale air cross in a counter-flow exchanger: the incoming air takes back part of the heat and moisture of the outgoing air. It ventilates the room where the indoor unit is.

Principle diagram drawn by AirGreen from the module manual. Not to scale.

Installation, in five steps

We pick the side, left or right, of the indoor unit and stick the cardboard template on the wall.
We drill one Ø110 mm hole or two Ø60 mm holes, sloping 3° to the outside, away from beams and load-bearing walls.
We fix the wall plate, connect the module’s wire to the indoor unit and hang the module.
We push the fresh-air duct 50 mm into the wall and seal around it: sealant for two small holes, foam for a large one.
Outside, we fit the cap against rain, birds and rodents.

Of fresh air

17.6 CFM

Airflow claimed by the Clivia brochure for this two-way ventilation system.

At its quietest

19 dB(A)

Per the brochure; its manual gives 42 dB(A) at most.

Claimed saving, per day

up to 1 kWh

Under standard fresh-air conditions, with the unit running 24 hours a day, per the brochure.

HEPA filter

3 months

Replacement suggested by the manual, adjusted to the outdoor air. Filter of 4-7/8 × 3-1/32 × 1-3/16 in.

Through the wall

Ø110 mm

One hole, or two of Ø60 mm, drilled downward at 3°: the inside 5 to 10 mm higher than the outside.

Outlet height

2 m

About, per the manual, with at least 16 cm (6-19/64 in) free on the filter side.

Good to know

CompatibleClivia, the only series named in the module’s manual (TL20400100).
ControlRemote, wired controller or the KINGHOME+ app; XE71-00/E control optional. It runs alone or with the heat pump.
AvoidNot in a kitchen (oil mist), not in a damp room near a bathroom, not near a heat source, per the manual.
OutsideThe fresh-air intake goes away from the outdoor unit’s air outlet.
StatusA Kinghome option, to ask about at the estimate.

Kinghome Canada: two-way ventilation system manual (MiniERV, uploaded Oct. 8, 2025), fresh-air kit brochures (English of Nov. 11, 2025, French of Apr. 24, 2026) and the MiniERV box of the 2026 Clivia brochures, read Oct. 26, 2026.

03 · Turndown

From gentlest to strongest: each series’ range.

NEEP measures the gap between a heat pump’s minimum heat at 8.3 °C and its maximum heat at -15 °C: the bigger the ratio, the wider its output range. Pick a size: the four series line up.

Size

The CLIVIA shop

All Clivia units, right below.

Filter by capacity, then open the product page: each one carries its AHRI number and, from 12,000 BTU/h, its indicative LogisVert amount.

Everything to know

Everything to know about the Clivia

Cold, noise at each speed, space inside and out, controls, what the technician must follow and the LogisVert calculation for each model.

04 · Deep cold

How much heat each Clivia keeps when it freezes.

Slide toward the cold: the six Clivia units show their maximum heat and COP per NEEP, down to -30 °C, their coldest certified point.

Outdoor temperature

-15 °C

Temperature

8.3-8.3-15-25-30

-9.2 °CJanuary daily mean at Montreal-Trudeau

-13.5 °CJanuary average daily minimum

-31.8 °Cextreme cold of 1991-2020 (January 27, 1994)

Environment and Climate Change Canada, 1991-2020 normals. Heating points: NEEP, only at the published temperatures, no interpolation.

The NEEP curve, from 8.3 to -30 °C

05 · Noise

Each Clivia’s sound, speed by speed.

Pick a model: its 7 speeds, from Sleep to Turbo, are placed on the Government of Québec scale, with the outdoor unit sound. Kinghome does not publish the test conditions: compare models with each other.

Model

20 dB(A)A whisper heard at one metre, a light wind in the trees

30 dB(A)A conversation in a low voice

40 dB(A)A library, a refrigerator, a quiet street at night

50 dB(A)Moderate rain, a washing machine

60 dB(A)A normal conversation

70 dB(A)A busy street, a vacuum cleaner

Scale: Québec.ca, “Mesure du bruit”, updated June 16, 2022. Levels: product pages (indoor minimum / maximum, outdoor).

06 · Dimensions

The Clivia to scale, inside and outside.

Pick a model: the indoor and outdoor units are drawn to scale, the outdoor unit 45 cm (18 in) off the ground as the submittals ask.

Model

Dimensions: product pages (width × depth × height, inches). 45 cm (18 in) under the outdoor unit: submittals. 30 cm from the wall: Kinghome outdoor unit manual (Dec. 4, 2025). 1 ft grid.

07 · Controls and features

The remote, the optional controls and the Clivia’s features.

The names are Kinghome’s own. Where the sheet gives no description, we say so.

Controls

YBE1FBFinfrared remote

Optional accessories:

XE71-44Gwired controller
XE74-44Eembedded wired controller
XE72-44Eembedded Wi-Fi wired controller
XE71-00/E24 V interlock wired controller

Included features

WI-FI controlWi-Fi control
8C heating8 °C heating
I-feelKinghome’s name, no description on the sheet
Forced defrostforced defrost
Soft startsoft start
Self cleanself-cleaning
Low voltage startuplow-voltage start-up

Clivia submittals, Kinghome Canada (March 13, 2026), read Oct. 26, 2026.

What the brochure highlights

08 · Technician’s corner

All six Clivia units, installation side.

Pre-charged for 7.5 m (24.6 ft) of line per the manual, 25 ft per the brochure. The submittals allow 100 ft and 60 ft of height difference at 9,000 and 12,000, the brochure 66 and 40: we follow the brochure. Torque, vacuum and clearances: on the wall units page.

Model	Line (ft)	Height diff. (ft)	Add. (oz/ft)	Charge (oz)	Outdoor wt (lb)	Dehum. (L/h)	Wires (AWG)
9,000 · 115 V	10-100^s	60^s	0.2	30^s	71.7^s	0.8^s	n/p / 12/4
9,000 · 220 V	10-6610-100^s	4060^s	0.2	30	70.671.7^s	0.8	14/3 / 14/4
12,000 · 115 V	10-100^s	60^s	0.2	28^s	n/p	1.4^s	n/p / 12/4
12,000 · 220 V	10-6610-100^s	4060^s	0.2	28.228^s	67.3	1.4	14/3 / 14/4
18,000 · 220 V	10-131	82	0.2	40.641^s	94.8	1.8	12/3 / 14/4
24,000 · 220 V	10-131	82	0.40.2^s	49.442^s	92.6	2.4	10/3 / 14/4

2026 Clivia brochure (230 V). ^s: submittal (March 13, 2026), the only source for the 115 V units and in small type when it differs from the brochure. ^b: brochure, when it differs from the manual. Additional charge: R32 Split Type manual. The 24,000 submittal gives a 42 oz charge and 0.2 oz/ft, the brochure and the manual 49.4 oz and 0.4 oz/ft. Wires: power / interconnecting; 115 V: 12/4 interconnecting, power not published. Outdoor unit at least 18 in (45 cm) above any surface, per the submittals.

Torque, vacuum and clearances

09 · LogisVert

The LogisVert of each Clivia, with the calculation.

For an ENERGY STAR cold-climate heat pump, Hydro-Québec pays $120 per 1,000 BTU/h of heat at -8 °C, if the outdoor unit is at least 12,000 BTU/h. The rules and the deadline are on the Kinghome page.

Model	Heat at -8.3 °C	Calculation	LogisVert
Clivia 9,000 · 115 V	10,500 BTU/h	nominal size under 12,000 BTU/h	not eligible
Clivia 9,000 · 220 V	11,000 BTU/h	nominal size under 12,000 BTU/h	not eligible
Clivia 12,000 · 115 V	10,000 BTU/h	10,000 × $120 ÷ 1,000	$1,200
Clivia 12,000 · 220 V	12,000 BTU/h	12,000 × $120 ÷ 1,000	$1,440
Clivia 18,000 · 220 V	18,000 BTU/h	18,000 × $120 ÷ 1,000	$2,160
Clivia 24,000 · 220 V	20,000 BTU/h	20,000 × $120 ÷ 1,000	$2,400

Heat at -8.3 °C (17 °F) and amount: product pages, read live, identical to Hydro-Québec’s list of October 26, 2026. Hydro-Québec confirms the amount when you apply.

10 · Frequently asked questions

Your questions about the Clivia.

Product-page figures are read live: when a product page changes, the answer follows. The others come from the dated documents at the foot of the page.

AirGreen × KINGHOMESold and installed by AirGreenCLIVIA R32MiniERV fresh-air moduleHeating down to -30 °CMontreal · Laval · Longueuil · South Shore · North Shore

AirGreen

A Clivia, with or without fresh air, installed by AirGreen.

We come to see the room and the wall, choose the size with you, and you can ask us about the MiniERV module. You get a clear quotation with the indicative LogisVert amount. The estimate is free, with no commitment.

Book my free estimate 514 316-2973

Gas or oil: that work goes to a licensed partner.

RBQ 5645-9605-01Subclasses 15.8, 15.10 and 16

Free estimateAt home, no commitment

Showroom1370, rue Joliot-Curie, local 712, Boucherville

Montreal office4951 Sainte-Catherine Street East, Montreal

Sources checked on October 26, 2026

AirGreen Kinghome Clivia product pages (metafields), read live.
Kinghome Canada, Clivia submittals, 6 models (March 13, 2026), and Clivia brochures (English of July 22, 2026, French of July 2, 2026), read Oct. 26, 2026; R32 Split Type outdoor unit manual (Dec. 4, 2025, reissued Aug. 11, 2026).
Kinghome Canada, MiniERV: two-way ventilation system manual (uploaded Oct. 8, 2025) and fresh-air kit brochures (Nov. 11, 2025 and Apr. 24, 2026), read Oct. 26, 2026.
NEEP, Cold Climate Air Source Heat Pump List, Kinghome wall unit records (modified Aug. 24 to Sept. 4, 2026), re-read Oct. 26, 2026.
ENERGY STAR, certified heat pumps dataset w7cv-9xjt (Canadian market), re-read Oct. 26, 2026.
Hydro-Québec, LogisVert list “owner, existing home” of Oct. 26, 2026; participation guide v1.10 (Sept. 15, 2026).
Environment and Climate Change Canada, 1991-2020 climate normals, Montreal-Trudeau, re-read Oct. 26, 2026.
Québec.ca, “Mesure du bruit” (updated June 16, 2022), re-read Oct. 26, 2026.

The amounts shown are estimates; only the responsible organizations confirm the assistance granted. Capacities and sound levels come from Kinghome documents and certificates; your installation may give a different result.

Language

Clivia R32: the Kinghome wall unit ready for fresh air

All six Clivia units in one table

One plate per model, and the difference against the Charmo.