3-Zone Heat Pump DURASTAR Standard | 28,000 BTU - R410A

In stock
SKU: DRA3U28M1B
28,000BTU/h · 3 heads
−25 °Cheats down to
$1,000LogisVert, indicative
ENERGY STAR®Optional Wi-FiR-410AUp to 3 heads
Talk to a technician · 514 316-2973
Outdoor unit DRA3U28M1BPossible indoor models DRAC09F1A, DRAC12F1A, DRAC18F1A, DRAC24F1A, DRAC24F1B, DRAD09F1A, DRAD12F1A, DRAD18F1A, DRAD24F1A, DRAF18F1A, DRAF24F1A, DRAL06F1A, DRAL09F1A, DRAL12F1A, DRAL18F1A, DRAM18F1A, DRAM24F1A, DRAM30S1A, DRAM36S1A, DRAM48S1A, DRAM60S1A, DRAS12F1A, DRAS12F1BAHRI 207787174· ENERGY STAR 2410693
In short

The Durastar Standard R410A 28 000 multi-zone heat pump heats and cools 3 rooms with a single outdoor unit. it delivers 20,000 BTU/h at −8 °C, heats down to −25 °C and qualifies for a $1,000 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

3 rooms, one outdoor unit.

Compared with the 12 multi-zone systems of 28,000 BTU we sell. Every number on this page carries its source.

NEEP 404900AHRI 207787174LogisVert · October 1, 2026
+SEER2 23.5Rank 1 (tied) of 12. Class median: 22.6.
+EER2 12.2Rank 1 (tied) of 12. Class median: 12.0.
+COP 2.00 at −15 °CRank 1 (tied) of 12. Class median: 1.90.
!Good to know: $1,000 LogisVert grantRank 9 of 10; class median: $2,952.
20,000BTU/h certified at −8 °C
−25 °Cstill heating
3heads
2.35COP at −8 °C
$1,000LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

DRA3U28M1B

Outdoor unit

One compressor for the whole house. It supplies up to 3 heads and modulates from 8,400 to 22,600 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones
18,000BTU
2
28,000BTU
2Here
36,000BTU
234
48,000BTU
2345
55,000BTU
2345

Durastar Standard R410A 28 000 · 3 zones

20,000 BTU/h
at −8 °C
$1,000
LogisVert

Up to 3 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 67 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
8,400 → 34,000 BTU/h
-8 °C
6,000 → 22,600 BTU/h
-15 °C
5,400 → 20,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling23.5
Scale 1 – 30Median: 22.6
Rank 1 (tied) of 12 in its class.
HSPF2 · seasonal heating9.2
Scale 1 – 15Median: 9.5
Rank 9 (tied) of 12 in its class.
EER2 · cooling in peak heat12.2
Scale 1 – 20Median: 12
Rank 1 (tied) of 12 in its class.
COP at −15 °C2.0
Scale 0 – 4Median: 1.9
Rank 1 (tied) of 12 in its class.
09 · LogisVert grant

A grant you can calculate, not guess.

20,000 BTU/h÷ 1,000 ×$50=$1,000

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $50 per 1,000 BTU/h is the rate for ENERGY STAR heat pumps (guide v1.10).

Set for this system (AHRI 207787174). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 12 multi-zone systems of 28,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone3 wall units
On the wall1 outdoor unit3 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$1,000 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

12 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

31.89 in
DRA3U28M1BDepth 16.14 in
37.24 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
30 A max. breaker
MCA 24 A · 220 V
Outdoor unit
Head 1
Head 2
Head 3
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 24 A, 30 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
13 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

36
43
61
30
58
20 dB(A)3040506070
36 Reference head, lowest speed43 Reference head, highest speed30 Class indoor median61 Outdoor unit58 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
14 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

22,600BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
8,400BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
150 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
15 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)28,000 BTUSheet
Certified cooling at 35 °C27,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)23.5AHRI
EER2 (instant cooling efficiency)12.2AHRI
HSPF2 (seasonal heating efficiency, region IV)9.2AHRI
HSPF2, region V (coldest)7NEEP
Heating
Capacity at +8.3 °C28,000 BTU/h · COP 3.65NEEP
Capacity at −8 °C20,000 BTU/h · COP 2.35NEEP
Capacity at −15 °C19,000 BTU/h · COP 2.0NEEP
Capacity at -15 °C (max.)20,000 BTU/h · COP 1.83Sheet
Modulation range8,400 – 22,600 BTU/hNEEP
Heats down to−25 °CSheet
Zones and heads
Zones on this product3 Zones (Triple Zone)Sheet
Maximum zones3 Zones (Triple Zone)Sheet
Possible indoor modelsDRAC09F1A, DRAC12F1A, DRAC18F1A, DRAC24F1A, DRAC24F1B, DRAD09F1A, DRAD12F1A, DRAD18F1A, DRAD24F1A, DRAF18F1A, DRAF24F1A, DRAL06F1A, DRAL09F1A, DRAL12F1A, DRAL18F1A, DRAM18F1A, DRAM24F1A, DRAM30S1A, DRAM36S1A, DRAM48S1A, DRAM60S1A, DRAS12F1A, DRAS12F1BSheet
Indoor dimensions (W × D × H)22.44 x 22.44 x 10.24 inSheet
Vertical louversAutoSheet
Horizontal louversManuel / ManualSheet
Airflow (reference head)379 CFMSheet
Indoor sound (reference head)36 – 43 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37.24 x 16.14 x 31.89 inSheet
Outdoor sound61 dB(A)Sheet
Base pan heater150 WNEEP
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)24 ASheet
MOP (maximum overcurrent protection)30 ASheet
RefrigerantR-410ASheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI207787174AHRI
ENERGY STARYes · ID 2410693ENERGY STAR
LogisVert grant (indicative)$1,000LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 6 yrsSheet
AirGreen extended warrantyPossibleSheet
16 · Official brochures

The manufacturer’s documentation, as PDF.

17 · Description

Everything we have written about this system.

Un salon plein ouest ne se dimensionne pas comme le reste du cottage

Dans un cottage de Greenfield Park dont le salon prend le soleil de plein fouet entre quinze heures et le coucher, la charge de climatisation de cette seule pièce dépasse largement celle des chambres du fond. Quand le conseil d'administration modifie ses règles et ouvre la porte aux unités extérieures, le projet repart. La Thermopompe 3-Zones DURASTAR Standard | 28 000 BTU - R410A permet d'attribuer à ce salon une tête à sa mesure sans imposer le même traitement aux deux autres pièces.

Ses cotes sont de 23,5 SEER2, 12,2 EER2 et 9,2 HSPF2. Le système est homologué ENERGY STAR sous l'ID ENERGY STAR 2410693, chauffe jusqu'à -25 °C et donne droit à une subvention LogisVert de 1 000 $.

Les valeurs que porte le certificat pour ce 28 000 BTU

  • À -8 °C : 20 000 BTU/h, avec un COP de 2,35
  • À -15 °C : 19 000 BTU/h, avec un COP de 2,00
  • Limite de chauffage inscrite : -25 °C

Ces valeurs proviennent du certificat AHRI 207787174, publié par le NEEP. Les données intérieures publiées, soit 379 PCM et 36 à 43 dB(A) pour un boîtier de 22,44 x 22,44 x 10,24 po, décrivent la tête de référence de la fiche, pas l'ensemble des modèles compatibles.

Le salon d'ouest, la chambre du nord et la pièce du milieu

Trois pièces d'un même cottage n'appellent presque jamais la même capacité. Le salon d'ouest emmagasine la chaleur du toit et des baies vitrées jusque tard en soirée, la chambre du nord reste stable, la pièce du milieu suit les portes. Nous partons de la règle de 18 000 BTU/h par 1 000 pieds carrés, ajustée selon l'isolation et la fenestration, pour donner à chaque tête la taille qui lui revient.

Mille dollars d'aide, et la marche à suivre

Ce système figure sur la liste des thermopompes admissibles au programme LogisVert d'Hydro-Québec, avec 1 000 $ pour un propriétaire d'une habitation existante, selon la liste en vigueur à la date d'installation. Une aide bonifiée s'applique à certains immeubles à logements multiples, ce qui se vérifie en copropriété. Nous validons l'admissibilité avant la signature ; des options de financement étalent le solde.

Greenfield Park : un règlement de copropriété modifié, et un chantier à faire accepter

Trois têtes qui puisent dans les mêmes 28 000 BTU/h

La capacité de 28 000 BTU/h est commune aux trois zones : elle se répartit selon la demande du moment, pas selon un partage fixe. Un salon qui tire fort en fin de journée laisse moins de marge aux deux autres têtes au même instant. Couper la zone du salon le matin n'empêche pas les autres de fonctionner. Les ensembles publiés comprennent DRAM24F1A, DRAC18F1A, DRAD12F1A et DRAS12F1A ; le châssis DRA3U28M1B est catalogué pour trois zones.

Le dossier à déposer au conseil d'administration

Un règlement modifié encadre l'emplacement de l'unité extérieure et son niveau sonore. La fiche inscrit 61 dB(A) pour un boîtier de 37,24 x 16,14 x 31,89 po, deux données qui répondent à la plupart des questions du conseil. Nous les fournissons par écrit avec le plan des trois parcours, chaque tête recevant sa propre paire de lignes frigorifiques depuis le châssis. La pose reste entièrement apparente, sans travaux à l'intérieur des murs, et un recouvrement de finition uniformise ce qui se voit de la cour.

Le circuit de 30 A et le raccordement au bon compteur

La fiche demande 220 V, un MCA de 24 A et un disjoncteur de 30 A sur un circuit dédié. En copropriété, la première vérification n'est pas le calibre mais l'origine : le circuit part du panneau de l'unité privative, jamais des parties communes. Le châssis se pose au-dessus de la ligne de neige, à l'écart des fenêtres de chambre des voisins. Un délai de trois minutes au redémarrage protège le compresseur.

AirGreen, quand le règlement de l'immeuble vient de changer

Entreprise familiale depuis plus de quinze ans, nous travaillons à Montréal, Laval, Longueuil, sur la Rive-Nord et sur la Rive-Sud, avec les licences RBQ en ventilation, en réfrigération et en électricité et une assurance responsabilité de 5 000 000 $. L'évaluation est gratuite, la soumission est écrite, sans signature sur place. Les filtres se rincent aux deux semaines ; l'entretien annuel revient à notre service de nettoyage.

Demandez votre estimation gratuite pour la Thermopompe 3-Zones DURASTAR Standard | 28 000 BTU - R410A. Nous dimensionnons le salon d'ouest à part, préparons les valeurs sonores pour le conseil d'administration et confirmons le circuit de 30 A.

Garantie : 10 ans sur le compresseur, 10 ans sur les pièces et 6 ans sur la main-d’œuvre, directement du distributeur.

18 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 20,000 BTU/h at −8 °C, 19,000 at −15 °C.

How many heads can I connect?

Up to 3 on this outdoor unit. This product is configured for 3 heads.

How much is the LogisVert grant?

$1,000 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, ID 2410693.

Down to what temperature does it heat?

Down to −25 °C.

Is it noisy?

Indoors, the reference head goes down to 36 dB(A). Outdoors, 61 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $1,000AHRI 207787174 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 404900 (AHRI 207787174): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 2410693.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.