Nothing on the wall: the cassette sits in the ceiling cavity and only its panel shows. Here are the eight Senville cassettes we sell, with what each one asks of the ceiling (the cut-out, the clear depth, how high the pump can lift the water) and what their certificates say about winter and LogisVert.
8 R-454B cassettes4-way: 9,000 to 24,000 BTU/h1-way: 6,000 to 18,000 BTU/h
Updated October 26, 2026 · Senville manuals and spec tables, ENERGY STAR, NEEP, Hydro-Québec
Seen from below · to scale
The hole to cut in your ceiling
Openings published in Senville’s manuals, drawn to the same scale. Dashed: 4-way panel (620 and 950 mm). 1-way panel: not published.
8/8cassettes sold here, all ENERGY STAR cold-climate certified
24.0SEER2 of the 1-way 9,000, the highest of the cassettes
75 cmat most above the ceiling for the lift pipe, 4-way and 1-way alike
$2,448indicative LogisVert for the 4-way 24,000, the highest of the cassettes
This page answersFor a room where nothing should go on the wall and the ceiling has room: 4-way or 1-way, the hole to cut and the depth to allow, the pump that lifts the water, then the certified heat down to −30 °C and the LogisVert amount of each size.
Three sections to the same scale, drawn from the dimensions Senville publishes: the cut-out, the body height, the clear space required above the ceiling and the highest point the condensate lift pipe may reach. Where Senville publishes nothing, the section says so.
4-way · 9,000 to 18,000 BTU/h
Square body, 600 mm cut-out
SENA-09/12/18HF-ICG
Opening
600 × 600 mm (23.6 in)
Body, W × D × H
570 × 570 × 245 mm22.44 × 22.44 × 9.65 in
Panel
620 mm square (24.4 in)thickness not published
Clear space above the ceiling
more than 290 mm (11.4 in)
Bottom of the body
10 to 25 mm above the ceiling
Condensate
built-in pump and float switch; lift pipe at most 75 cm above the ceiling and at most 30 cm from the unit, then a slope of at least 1/100
4-way · 24,000 BTU/h
Wider, but shallower
SENA-24HF-ICG
Opening
900 × 900 mm (35.4 in)
Body, W × D × H
830 × 830 × 205 mm32.68 × 32.68 × 8.07 in
Panel
950 mm square (37.4 in)thickness not published
Clear space above the ceiling
more than 230 mm (9.06 in)
Bottom of the body
10 to 25 mm above the ceiling
Condensate
built-in pump and float switch; lift pipe at most 75 cm above the ceiling and at most 30 cm from the unit, then a slope of at least 1/100
1-way · 6,000 to 18,000 BTU/h
A long, narrow slot
SENA-06/09/12/18HF-1WCG
Opening
430 × 1,300 mm16.93 × 51.18 in
Body, as printed
50.31 × 13.19 × 8.98* unit not printed by Senville; read as inches: 1,278 × 335 × 228 mm, not confirmed
Panel
not published
Clear space above the ceiling
not published
Bottom of the body
not published
Condensate
built-in pump; lift pipe at most 75 cm above the ceilingdistance from the unit and slope: not confirmed
Sections drawn to the published dimensions; ceiling and panel thicknesses are not published and are drawn symbolically. The 4-way 24,000 has the widest body of the 4-way units (830 mm), but the shallowest (205 mm), and needs less clear space than the 9,000 to 18,000: 230 mm against 290 mm. Sources: 4-way installation manual QS003I-Q(R454B), 2024-06-01 (opening, panel, lift); service manual SM_4-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2402 (clear space, body position, pump capacity); service manual SM_ONE-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2312 (1-way, re-read October 26, 2026); senville.ca spec tables (bodies); read October 14, 2026.
02 · 4-way or 1-way
At the same capacity, the 1-way heats better at −30 °C; the 4-way gets slightly more LogisVert
Pick a size. The two columns are the Senville cassettes sold here; the best figure in each row is marked.
At 9,000 BTU/h, the 1-way wins on SEER2 (24 vs 22.6), on HSPF2 region V (9.5 vs 9.3) and at −30 °C (5,100 vs 4,200 BTU/h). The 4-way gives more rated heat at −8.3 °C and −15 °C (9,700 and 11,000, against 9,000 and 10,600). Neither is on Hydro-Québec’s LogisVert list.
The 1-way leads on SEER2 (23 vs 22.2) and at −30 °C (5,100 vs 4,300 BTU/h). The 4-way leads on HSPF2 region V (8.9 vs 8) and on LogisVert ($1,200 vs $1,152), with 10,000 BTU/h at −8.3 °C against 9,600. At −15 °C, a tie: 11,500 BTU/h each.
Neither cools a rated 18,000 BTU/h: 16,700 for the 1-way, 16,000 for the 4-way, per their certificates. The 1-way leads on SEER2 (20.6 vs 20), at −15 °C (17,500 vs 17,000) and at −30 °C (9,500 vs 8,100); the 4-way on HSPF2 region V (9.5 vs 9.2) and on LogisVert ($1,788 vs $1,740).
These two sizes have no twin: the 6,000 exists only as a 1-way, the 24,000 only as a 4-way. The 1-way 6,000 is not on the LogisVert list; the 4-way 24,000 is, at $2,448, the largest amount among the cassettes. It cools a rated 23,400 BTU/h per its certificate.
Certified figures: ENERGY STAR and NEEP (rated capacities, COPs, maximum at −30 °C reported to NEEP), LogisVert from Hydro-Québec’s file, read October 14, 2026, re-checked unchanged October 26, 2026. Opening, airflow, angles, electrical and line lengths: Senville manuals and spec tables, October 14, 2026. Several senville.ca pages print figures that differ from the certificates (1-way 12,000: “22.2 SEER2” in the text, 23.0 in the table; 1-way 9,000: “20.5 SEER”; 1-way 6,000: “pre-charged with R410A”): we keep the certified values, R-454B for all eight systems. The senville.ca page for the 1-way 18,000 links AHRI certificate 215735314, which belongs to a 28,000 BTU/h multi-zone; the certificate for its SENA-18HF-OG and SENA-18HF-1WCG pair is 216623595.
03 · Down to −30 °C
From −15 to −30 °C, what each cassette has left
Solid dot: certified rated heat at −15 °C. Hollow dot: maximum capacity reported to NEEP at −30 °C, the coldest point published for all eight cassettes. At 9,000, 12,000 and 18,000 BTU/h, the 1-way keeps more heat at −30 °C than the 4-way of the same size.
Cassette
05,00010,00015,00020,00025,000
LogisVert, indicative
1-way 6,000
−15 °C: 8,100 · −30 °C: 4,100 BTU/hnot on the list
4-way 9,000
−15 °C: 11,000 · −30 °C: 4,200 BTU/hnot on the list
1-way 9,000
−15 °C: 10,600 · −30 °C: 5,100 BTU/hnot on the list
4-way 12,000
−15 °C: 11,500 · −30 °C: 4,300 BTU/h$1,200
1-way 12,000
−15 °C: 11,500 · −30 °C: 5,100 BTU/h$1,152
4-way 18,000
−15 °C: 17,000 · −30 °C: 8,100 BTU/h$1,788
1-way 18,000
−15 °C: 17,500 · −30 °C: 9,500 BTU/h$1,740
4-way 24,000
−15 °C: 23,800 · −30 °C: 9,500 BTU/h$2,448
rated heat at −15 °Cmaximum at −30 °Cdark blue row: 4-way
Scale: BTU/h. ENERGY STAR rated capacities at −15 °C, maximum capacities and COPs reported to NEEP at −30 °C, amounts from Hydro-Québec’s LogisVert file, read October 14, 2026, re-checked unchanged October 26, 2026. The 1-way 6,000 and both 9,000 units are not on Hydro-Québec’s list. Figures are printed as published.
04 · Before the quote
Line set, power, panel: what we check before pricing a cassette
Line set
Maximum length and drop
4-way 9,000 and 12,000
25 m · 15 m
4-way 18,000
30 m · 20 m
4-way 24,000
50 m · 25 m
1-way 9,000 and 12,000
25 m · 15 m
1-way 18,000
30 m · 20 m
1-way 6,000
not published
1-way line sizes: 1/4 in liquid; 3/8 in gas from 6,000 to 12,000, 1/2 in for the 18,000. For the 4-way, the manual table did not read cleanly: sizes not confirmed.
Power and weight
Minimum ampacity · maximum fuse
Power supply, all eight
208/230 V, single-phase, 60 Hz
4-way 9,000 and 12,000
15 A · 15 Abody 35.27 lb (16 kg)
4-way 18,000
19 A · 20 Aweight: not confirmed
4-way 24,000
25 A · 25 Abody 47.18 lb (21.4 kg)
1-way, all four
ampacity, fuse and weight: not published
Panel weight is not published for any cassette: allow for it when planning the ceiling fixing.
Panel, controls, parts
What comes with it, and what is ordered
On senville.com, the 4-way indoor unit sold on its own carries the line “Ceiling cassette panel is not included and must be purchased separately”. The box list of the senville.ca systems does not name the panel, and no ICG panel number is published: we spell it out on the quote.
Wireless remote included with the 4-way (1-way: not published); the same replacement remote fits both types (“Remote Control (ICG - 1WCG)” on senville.ca). Wired wall controller: optional per both manuals. Senville also sells the replacement condensate pump for the 4-way 9,000 and 12,000. Senville Wi-Fi modules and controls
In Senville’s words
What Senville highlights
“4-way airflow for 360° even room coverage” · “Individual louvre control per direction”senville.com, 4-way cassette SENA-09HF-ICG, October 14, 2026
“Bucket-Free Design” · “Vertical Swing & Follow Me Remote” · “PTC Heat Belt & Pan”senville.ca, 1-way SENA-09HF-1WC, October 14, 2026
The 1-way pages also claim “Low Ambient Cooling (-22°F/-30°C)”, a line missing from the 4-way pages: not confirmed.
Sources: 4-way installation manual QS003I-Q(R454B) and service manual SM_4-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2402 (lengths, wired controller), 1-way service manual SM_ONE-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2312, senville.ca spec tables (electrical, weight, 1-way line sizes), parts pages “Condensation Pump” and “Remote Control (ICG - 1WCG)”, read October 14, 2026. Both manuals give the maximum length and drop in feet and metres; those of the 1-way 6,000 are not published. Senville warranty for all eight systems: 10 years on the compressor, 5 years on parts, per the senville.ca spec tables. Warranty terms
Questions
Cassettes: codes, panel, condensate, actual output
SENA/12HF/IC, SENA-12HF-ICG, SENA-12HF-1WC: which code is your cassette?
On senville.ca, the complete systems are called SENA/12HF/IC for a 4-way and SENA-12HF-1WC for a 1-way. The AHRI and ENERGY STAR records and Hydro-Québec’s list name both units: the SENA-12HF-OG outdoor unit and the SENA-12HF-ICG (4-way) or SENA-12HF-1WCG (1-way) indoor unit. Those are the codes on our product pages and in the tables on this page.
Senville’s help-centre article on model numbers does list the 1-way units as SENA-06/09/12/18HF-1WCG, but still lists the 4-way units under older codes, SENA-09HFMO-ICZ16 to SENA-24HFMO-ICZ16, which are not the certified ones.
Question published by Senville: “What are the wall mount, cassette, duct, and floor unit model numbers?”, help centre, modified October 8, 2026, read October 26, 2026; AHRI and ENERGY STAR records.
Is the 4-way cassette panel included?
Senville does not say clearly. On senville.com, the page for the 4-way indoor unit sold on its own says “Ceiling cassette panel is not included and must be purchased separately”. On senville.ca, the complete system’s box list names no panel, without excluding one, and no panel number is published for the ICG units. The panel is 620 mm square (9,000 to 18,000) or 950 mm (24,000). We write it down plainly on the quote.
senville.com, SENA-09HF-ICG and SENA-24HF-ICG pages; senville.ca, SENA/09HF/IC to SENA/24HF/IC pages; manual QS003I-Q(R454B). Read October 14, 2026.
Where does a cassette’s condensate go?
Upward first: both types have a built-in pump and a lift pipe at most 75 cm above the ceiling. For the 4-way, the manual adds at most 30 cm from the unit, then a slope of at least 1/100; for the 1-way, both values are not confirmed. The 4-way service manual says its pump can lift water up to 1,000 mm, but the installation manual caps the pipe at 75 cm: that is the figure we use.
Senville manuals QS003I-Q(R454B), SM_4-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2402 and SM_ONE-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2312, read October 14, 2026.
Does an “18,000” cassette cool 18,000 BTU/h?
Not according to their certificates. Rated cooling at 35 °C is 16,000 BTU/h for the 4-way and 16,700 for the 1-way; heating at 8.3 °C, they give 19,000 and 20,000 BTU/h. Same at 24,000: the 4-way cools a rated 23,400 BTU/h. The number in the name is the size; the actual output is on the certificate.
AHRI certificates 215735306, 216623595 and 215735307; NEEP and ENERGY STAR, read October 14, 2026, re-checked unchanged October 26, 2026.
Does the 1-way cassette really cool at −30 °C?
Senville says so on its 1-way pages (“Low Ambient Cooling (-22°F/-30°C)”), not on its 4-way pages. The NEEP records for these systems publish cooling only at 35 °C and 27.8 °C: nothing confirms the claim, which we leave “not confirmed”. What is published and certified is heating: all eight cassettes have a point reported at −30 °C.
senville.ca, SENA-06HF-1WC page, October 14, 2026; NEEP, read October 14, 2026, re-checked unchanged October 26, 2026.
AirGreen × SENVILLE
Your Senville cassette, from marking out the cut-out to start-up.
We check the ceiling cavity, the room for the cut-out and the path for the water, compare 4-way and 1-way at the right size, and your quote gives the AHRI certificate of the chosen pair and its LogisVert amount, indicative.
ENERGY STAR, Certified Air-Source Heat Pumps (data.energystar.gov, dataset w7cv-9xjt), records 3630051 to 3630054 (4-way) and 3893582 to 3893585 (1-way), read October 14, 2026, re-checked unchanged October 26, 2026.
NEEP, Cold Climate Air Source Heat Pump List (ashp.neep.org), AHRI certificates 215735304 to 215735307 and 216623592 to 216623595, read October 14, 2026, re-checked unchanged October 26, 2026.
Hydro-Québec, LogisVert eligible heat pump search tool, file read October 14, 2026, re-checked unchanged October 26, 2026.
Senville Canada, senville.ca: SENA/09HF/IC, SENA/12HF/IC, SENA/18HF/IC, SENA/24HF/IC, SENA-06HF-1WC, SENA-09HF-1WC, SENA-12HF-1WC and SENA-18HF-1WC pages, “Ceiling Cassettes” page, “Condensation Pump” and “Remote Control (ICG - 1WCG)” parts pages; fr.senville.ca, “Cassettes Plafonnier”; read October 14, 2026.
senville.com: SENA-09HF-ICG and SENA-24HF-ICG indoor units; Senville-hosted AHRI certificates SENA-12HF-ICG and SENA-24HF-ICG (dated 12-12-2025); read October 14, 2026.
Senville manuals: 4-way installation QS003I-Q(R454B), 2024-06-01; service SM_4-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2402; 1-way service SM_ONE-WAY CASSETTE(GA)_R454B_3D INV_US1_NA_2312; read October 14, 2026, the last one re-read October 26, 2026.
Senville help centre: “What are the wall mount, cassette, duct, and floor unit model numbers?”, modified October 8, 2026, read October 26, 2026.
airgreen.ca product pages, re-read October 26, 2026.
LogisVert amounts are indicative: Hydro-Québec confirms them when you apply. Prices on quotation.