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Senville Pro Partner · Authorized dealer/installer

Senville’s concealed-duct units, and what they can push through a duct.

The whole SENVILLE space
Senville ducted · concealed duct · R-454B

Senville concealed-duct heat pumps

A unit hidden in the ceiling or a bulkhead, a few grilles, and nothing on the wall. Senville writes “Concealed Duct” (“Conduit Caché” in French); in Quebec it is called a gainable. Here are its four ducted units: their dimensions and airflow, how high the condensate can be lifted, what Senville does and does not publish about static pressure, and their certified figures for winter and for LogisVert.

4 R-454B ducted units9,000 to 24,000 BTU/hNEEP: “Compact Ducted”
Updated October 26, 2026 · senville.ca, two Senville manuals, ENERGY STAR, NEEP, Hydro-Québec
Turbo airflow, in CFM
The published airflow, with no static pressure next to it
9,000 BTU/h
400.2
12,000 BTU/h
400.2
18,000 BTU/h
600.4
24,000 BTU/h
853.5
Published external static pressurenone, for all four

Indoor unit at turbo speed, senville.ca spec tables read October 14, 2026. No table states the pressure at which this airflow is measured.

7.87 inbody height of the 9,000 and 12,000 (200 mm), the slimmest of the four
55 cmcondensate lift height that satisfies both Senville manuals (one says 55 cm, the other 70 cm)
SP1–SP4the only fan settings allowed for the 9,000, 12,000 and 18,000 by their installation manual
$2,592indicative LogisVert for the ducted 24,000, the highest of the four

This page answersFor heating and cooling one or two rooms, or a small zone, through short hidden ducts with nothing on the wall: the dimensions and airflow of Senville’s ducted units, the condensate limit, what is and is not published about static pressure, and their certified values at −8.3, −15 and −30 °C with the LogisVert amount.

The SENVILLE ducted shop

The 4 Senville ducted units in our shop are right below.

Senville files them under its AURA series; their certificates pair them with the SENA-xxHF-OG outdoor units, the same as the AURA wall units of the same size.

9,000 BTU/h12,000 BTU/h18,000 BTU/h24,000 BTU/h
SENVILLE
01 · What the duct can push

Static pressure: what Senville publishes, and what it does not

A ducted unit blows into ducts and grilles that hold the air back: that is external static pressure. Senville publishes it for none of its four ducted units. The schematic gathers everything that is published around it: fan settings, airflow, filter and condensate.

Schematic of a Senville ducted unit in a ceilingReturn with filter (1), supply duct and grilles (2), unit fan (3), condensate lift pipe (4), air delivered to the room (5).returnsupplyceilinglift12345
Schematic, not to scale. Numbers: see the list.
  1. 1
    Return and filter

    Optional filter in the return flange, with no filtration rating published.

  2. 2
    Ducts and grilles

    External static pressure: not published, for any of the four capacities.

  3. 3
    Fan

    Settings SP1 to SP4 only (“Low static pressure series”) for the 9,000 to 18,000; no value in pascals.

  4. 4
    Condensate

    Lift at most 55 cm above the ceiling (70 cm in the other manual).

  5. 5
    Supply air

    From 400.2 CFM to 853.5 CFM at turbo depending on capacity, with no pressure stated.

Sources: installation manual QS004I-T2(R454B), which names the SENA-09HF-IDG, SENA-12HF-IDG and SENA-18HF-IDG (settings, “Low static pressure series”, 70 cm lift, slope, dimensions in mm), read October 26, 2026; series service manual SM_A7 DUCT(GA)_R454B_3D INV_US1_NA_2402 (160 and 200 Pa, 55 cm lift, filter, pump), read October 14, 2026; senville.ca spec tables, October 14, 2026. NEEP lists all four systems as “Singlezone Ducted, Compact Ducted”.

Before quoting: published or not

The fifteen points an installer checks before proposing a ducted unit, and what Senville actually says about each.

  • Indoor unit dimensions and weightPublished

    All four capacities; millimetres confirmed by the installation manual for the 9,000 to 18,000. See table 02.

  • Supply and return openingsUnreadable

    Given in the installation manual for the 9,000 to 18,000, but the table does not read cleanly: sizes not confirmed.

  • Airflow, four speedsPublished

    Turbo, high, medium, low, for each capacity, with no static pressure attached.

  • Rated external static pressureNot published

    No value, for any capacity.

  • Maximum static pressureSeries only

    160 Pa and 200 Pa in the service manual, which also covers 36,000 to 60,000 BTU/h units; nothing aimed at these four models.

  • Fan settingsPublished

    SP1 by default; SP1 to SP4 for the 9,000, 12,000 and 18,000.

  • Condensate pumpNot published

    The series manual only says pump models exist.

  • Lift pipe heightContradictory

    55 cm (service manual) or 70 cm (installation manual).

  • Drain slopeContradictory

    At least 1/100, or 1/50 on another page of the installation manual; 1/50 satisfies both.

  • FilterPublished

    Optional, in the return flange, with no filtration rating.

  • Line set sizesNot published

    Missing from the spec tables; installation manual table unreadable.

  • Max. length and dropPublished

    Both manuals agree. See table 02.

  • Power, ampacity, fusePublished

    208/230 V single-phase, 187 to 253 V. See table 02.

  • Control suppliedContradictory

    “Remote Control” (9,000), “Wired Control” (12,000 to 24,000), “Wireless Remote Control” in the box list.

  • Indoor unit soundPublished

    Three or four values per capacity, under inconsistent speed labels; test conditions not published.

02 · The four ducted units

Figure by figure, from the 9,000 to the 24,000

Each column is a Senville ducted unit sold here. The capacities differ, so no figure is marked.

CapacityDucted 9,000SENA-09HF-IDGDucted 12,000SENA-12HF-IDGDucted 18,000SENA-18HF-IDGDucted 24,000SENA-24HF-IDG
Outdoor · indoor unitsSENA-09HF-OGSENA-09HF-IDGSENA-12HF-OGSENA-12HF-IDGSENA-18HF-OGSENA-18HF-IDGSENA-24HF-OGSENA-24HF-IDG
Rated cooling at 35 °C9,000 BTU/h12,000 BTU/h17,000 BTU/h24,000 BTU/h
SEER2 · EER221.4 · 13.420 · 1218 · 1219 · 12
HSPF2, regions IV · V12.5 · 9.710 · 810.5 · 911.7 · 9.3
Heat at 8.3 °C10,000 BTU/hCOP 3.5312,500 BTU/hCOP 3.3919,000 BTU/hCOP 3.3526,000 BTU/hCOP 3.79
Heat at −8.3 °C9,600 BTU/hCOP 2.499,600 BTU/hCOP 2.4915,000 BTU/hCOP 2.7021,600 BTU/hCOP 2.71
Heat at −15 °C11,200 BTU/hCOP 1.8911,800 BTU/hCOP 1.9018,000 BTU/hCOP 2.0024,000 BTU/hCOP 2.18
Maximum at −30 °C6,400 BTU/hCOP 1.276,400 BTU/hCOP 1.289,000 BTU/hCOP 1.5110,200 BTU/hCOP 1.28
LogisVert, indicativenot on the list$1,152$1,800$2,592
ENERGY STAR3630047cold climate3630048cold climate3630049cold climate3630050cold climate
AHRI certificate215735300215735301215735302215735303
Body, W × D × H27.56 × 19.92 × 7.87 in700 × 506 × 200 mm27.56 × 19.92 × 7.87 in700 × 506 × 200 mm34.65 × 26.54 × 8.27 in880 × 674 × 210 mm39.37 × 29.53 × 9.65 in1,000 × 750 × 245 mm (converted)
Indoor unit weight39.46 lb17.9 kg39.46 lb17.9 kg54.45 lb24.7 kg80.47 lb36.5 kg
Airflow turbo · high · medium · low400.2 · 323.7 · 264.9 · 176.6CFM400.2 · 323.7 · 264.9 · 176.6CFM600.4 · 559.2 · 500.3 · 441.4CFM853.5 · 706.3 · 618 · 500.3CFM
Sound, loudest to quietest32.5 to 29.5 dB36 to 32.5 dB40 to 32 dB40 to 29.5 dB
Min. ampacity · max. fuse15 A · 15 A15 A · 15 A19 A · 20 A25 A · 25 A
Line set: length · drop25 m · 15 m82 · 49.2 ft25 m · 15 m82 · 49.2 ft30 m · 20 m98.4 · 65.6 ft50 m · 25 m164 · 82 ft
Senville warranty10 years compressor5 years parts10 years compressor5 years parts10 years compressor5 years parts10 years compressor5 years parts

Certified values: ENERGY STAR and NEEP; LogisVert amounts: Hydro-Québec’s file; read October 14, 2026, re-checked unchanged October 26, 2026. The rest: senville.ca spec tables, October 14, 2026, and installation manual QS004I-T2(R454B), October 26, 2026. The tables print sound under inconsistent speed labels (three values under “H/M/L”, four for the 24,000): we show the loudest and the quietest. The series service manual gives a 1,000 mm width on a row shared by the 18,000 and 24,000, but the 18,000 installation manual says 880 mm, like the spec table: we keep 880 mm. We leave out two faulty table lines (the truncated “SENA-18HF” model, the 24,000’s “4.~10.6” current). At 12,000 BTU/h, with the same SENA-12HF-OG outdoor unit, the ducted unit has a SEER2 of 20; the AURA wall unit, 25.4. Senville warranty as printed on senville.ca. Warranty terms

03 · 9,000 or 12,000

Same footprint on paper, not the same certified figures

The 9,000 and 12,000 spec tables print the same dimensions, weight, airflow and ranges; the installation manual puts them on one dimension row. Senville does not say whether they are the same unit. Their certificates, though, set them clearly apart.

Identical on both

Spec tables, manual and certificates

Body, W × D × H700 × 506 × 200 mminstallation manual
Weight39.46 lb
Turbo airflow400.2 CFM
Cooling range3,400 to 13,500 BTU/hprinted on senville.ca; certified at 35 °C: 3,100 to 13,500 for both
Heating range3,800 to 16,200 BTU/hprinted on senville.ca; certified at 8.3 °C: 3,800 to 16,000 (9,000) and to 16,200 (12,000)
Min. ampacity · max. fuse15 A · 15 A
Certified heat at −8.3 °C9,600 BTU/hNEEP
Maximum at −30 °C6,400 BTU/hNEEP
What sets them apart

Per their certificates

BTU/h9,00012,000
Rated cooling9,00012,000
Heat at 8.3 °C10,00012,500
Heat at −15 °C11,20011,800
SEER221.420
HSPF2, region IV12.510
HSPF2, region V9.78
Sound, loudest · quietest32.5 · 29.5 dB36 · 32.5 dB
LogisVert, indicativenot listed$1,152

On paper, the 9,000 is the more efficient of the two and the 12,000 the only one of the two on Hydro-Québec’s LogisVert list.

SENA/09HF/ID and SENA/12HF/ID senville.ca spec tables, October 14, 2026; manual QS004I-T2(R454B), October 26, 2026; AHRI certificates 215735300 and 215735301, ENERGY STAR, NEEP and Hydro-Québec, read October 14, 2026, re-checked unchanged October 26, 2026. Capacities in BTU/h. Bold: the better efficiency and the LogisVert amount.

Questions

Ducted units: codes, pressure, water, control, certificate

SENA/12HF/ID or SENA-12HF-IDG: what does each code stand for?

SENA/12HF/ID is the name of the complete system on senville.ca (“Conduit Caché” in French). SENA-12HF-IDG is the indoor unit, paired with the SENA-12HF-OG outdoor unit on the AHRI certificate, the ENERGY STAR record and Hydro-Québec’s list; installation manual QS004I-T2(R454B) gives the same pairs for the 9,000, 12,000 and 18,000. One exception: the help-centre article devoted to model numbers still files the ducted units under SENA-09HFMO-IDZ16 to SENA-24HFMO-IDZ16, codes that appear on no certificate.

Question published by Senville: “What are the wall mount, cassette, duct, and floor unit model numbers?”, help centre, modified October 8, 2026, read October 26, 2026; manual QS004I-T2(R454B), read October 26, 2026.
How much static pressure can a Senville ducted unit handle?

Senville does not publish it for any of its four ducted units. The installation manual for the 9,000, 12,000 and 18,000 files them under the “Low static pressure series” and limits the fan to settings SP1 to SP4 (SP1 by default), with no value in pascals. The series service manual quotes 160 Pa and 200 Pa, but for “MSP” and “HSP” models of a range that goes up to 60,000 BTU/h: we do not apply those figures to these units. With no published value, duct length and layout are checked job by job.

Installation manual QS004I-T2(R454B), read October 26, 2026; service manual SM_A7 DUCT(GA)_R454B_3D INV_US1_NA_2402 and senville.ca spec tables, read October 14, 2026.
How high can the condensate be lifted?

Senville’s two manuals give different limits: 55 cm above the ceiling in the service manual, 70 cm in the installation manual for the 9,000 to 18,000, with the lift pipe within 20 cm of the unit. We use 55 cm, which satisfies both. The drain slope ranges from at least 1/100 to 1/50 depending on the page; its outlet stays at least 5 cm above the ground. Senville does not publish, capacity by capacity, whether the pump is included.

Service manual SM_A7 DUCT(GA)_R454B_3D INV_US1_NA_2402, October 14, 2026; installation manual QS004I-T2(R454B), October 26, 2026.
Which control comes with a ducted unit?

Senville’s documents contradict each other. The 9,000 table says “Remote Control”, the 12,000, 18,000 and 24,000 tables say “Wired Control”, and each system’s box list announces a “Wireless Remote Control”. The service manual lists a wired controller among the supplied accessories, then elsewhere says “Remote Controller (purchase separately)”. The quote states which control is planned. Senville controls and Wi-Fi modules

senville.ca SENA/09HF/ID to SENA/24HF/ID spec tables and manual SM_A7 DUCT(GA)_R454B_3D INV_US1_NA_2402, read October 14, 2026.
Why does the certificate linked on senville.ca for the 12,000 not match?

On October 14, 2026, the senville.ca SENA/12HF/ID page linked AHRI number 205921391. The certificate Senville hosts for the SENA-12HF-OG and SENA-12HF-IDG pair is number 215735301 (cooling 12,000 BTU/h, SEER2 20.00, EER2 12.00, heating 12,500 BTU/h, HSPF2 region IV 10.00), the same as ENERGY STAR record 3630048, NEEP and Hydro-Québec. We show 215735301. That certificate also appears under a file named “SENA-12HF-IFG”, dated 12-12-2025 instead of 01-08-2026.

senville.ca, SENA/12HF/ID page, and Senville-hosted certificates, read October 14, 2026; ENERGY STAR, NEEP and Hydro-Québec, read October 14, 2026, re-checked unchanged October 26, 2026.
AirGreen
AirGreen × SENVILLE

Your Senville ducted unit, planned with its ducts.

We find where to hide the unit, the route of the ducts and of the water, then choose the capacity; the quote names the certified pair, its AHRI number and the LogisVert amount, indicative.

Sources

  1. ENERGY STAR, Certified Air-Source Heat Pumps (data.energystar.gov, dataset w7cv-9xjt), records 3630047, 3630048, 3630049 and 3630050, read October 14, 2026, re-checked unchanged October 26, 2026.
  2. NEEP, Cold Climate Air Source Heat Pump List (ashp.neep.org), AHRI certificates 215735300, 215735301, 215735302 and 215735303, read October 14, 2026, re-checked unchanged October 26, 2026.
  3. Hydro-Québec, LogisVert eligible heat pump search tool, file read October 14, 2026, re-checked unchanged October 26, 2026.
  4. Senville Canada, senville.ca: SENA/09HF/ID, SENA/12HF/ID, SENA/18HF/ID and SENA/24HF/ID pages, “Concealed Duct” page; fr.senville.ca, “Conduit Caché”; read October 14, 2026.
  5. Senville-hosted AHRI certificate 215735301 (file SENA-12HF-IDG, dated 01-08-2026, and file SENA-12HF-IFG, dated 12-12-2025), read October 14, 2026.
  6. Senville manuals: service SM_A7 DUCT(GA)_R454B_3D INV_US1_NA_2402, read October 14, 2026; installation QS004I-T2(R454B) (SENA-09/12/18HF-IDG), read October 26, 2026.
  7. Senville help centre: “What are the wall mount, cassette, duct, and floor unit model numbers?”, modified October 8, 2026, read October 26, 2026.
  8. airgreen.ca product pages, re-read October 26, 2026.

LogisVert amounts are indicative: Hydro-Québec confirms them when you apply. Prices on quotation.