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ELIOS wall heat pumps · Greater Montreal
Choose an ELIOS wall unit by the winter it has to get through.
Two R-454B lines are sold today: EMC heats and cools down to −30 °C, EBC covers the essentials down to −20 °C (−25 °C on the 30,000 and 36,000). The five older R-410A series stay on this page for anyone who already has one at home.
Two current lines, two winters
Figures from the ELIOS submittals (06.26). The older e19 to e28 series use R-410A.
The essentials
Seven series, two refrigerants, one question: which winter.
What you only see with every ELIOS wall unit side by side. Every figure comes from an ELIOS document or an official registry, cited below.
Two R-454B lines on sale (EMC, EBC) and five older R-410A series (e19, e21, e23, e25, e28) kept for owners.
Live collection; ELIOS bulletin TRS_E_410454_1ELIOS’s June 19, 2026 bulletin makes EMC the successor of the e28 and e25 series, and EBC the successor of the e21.
TRS_E_410454_1, p. 1R-410A phase-out announced by ELIOS for 2026; R-454B phasing in over 2025-2026.
TRS_E_410454_1, p. 1The two wall units that heat down to −30 °C per ELIOS: the current EMC and the older e28.
SUB_E_WHMA*, p. 1 ; brochure e28, p. 4On a 115 V outlet: the EBC 12,000 today; in the past the e19 and e21 9,000 and 12,000.
SUB_E_WHBA12_2_SB11 ; brochures e19, e21The lowest indoor level published among current wall units: EBC 12,000, in silent mode.
Brochure EBC 202608, p. 4The most compact indoor unit of the current series: the EBC 9,000, 8.2 kg.
SUB_E_WHBA09_2_SB1, p. 2-3The EMC 18,000 gives its full 18,000 BTU/h at −15 °C, as much as at 8.3 °C.
SUB_E_WHMA18_2_SM1, p. 1 ; NEEPThe EMC indoor units are also the wall heads of the R-454B e-Multi multi-zone systems.
TRS_E_410454_1, p. 1On every EMC; on the EBC 30,000 and 36,000 from July 2026 production.
MAT_E_R454BX_1 (AUG-10-26)How high ELIOS requires the outdoor unit to be raised in heating use, for snow and defrost water.
SUB_E_WHMA09_2_SM1, p. 4ELIOS publishes 1 year on parts and 5 years on the compressor, with optional 10-year parts and compressor coverage. ELIOS publishes no labour warranty.
EMC and EBC brochures, p. 2; R-410A brochuresThe largest LogisVert amount among the wall units on this page: EMC 33,000, 31,000 BTU/h certified at −8 °C.
Hydro-Québec list, Oct. 25, 2026No e19 or e23 has a NEEP record under its AHRI number: we attribute no certified cold-weather figure to them.
NEEP, AHRI search, Oct. 14, 2026By AirGreen across Greater Montreal: Montreal, Laval, Longueuil, the North Shore and the South Shore.
The family
Two wall units to buy, five to look after: each has its own page.
Counts, capacities and amounts read live from the listings. Blue badges are R-454B, grey ones R-410A.
R-454B · current
EMC wall unit
Cold climate: heats and cools down to −30 °C.
5listings9,000
–33,000
BTU/h−30 °Ccoldest certified26best SEER2$3,720
LogisVert max
See the page →
R-454B · current
EBC wall unit
Essential tier, 12,000 in 115 V.
7listings9,000
–36,000
BTU/h−25 °Ccoldest certified22.3best SEER2$3,072
LogisVert max
See the page →
R-410A · older
e28 wall unit
Down to −30 °C, offered in Québec only.
2listings12,000
–18,000
BTU/h−15 °Ccoldest certified25.5best SEER2$1,800
LogisVert max
See the page →
R-410A · older
e25 wall unit
Up to 25.5 SEER2, with a 6,000 head.
5listings6,000
–24,000
BTU/h−15 °Ccoldest certified26.5best SEER2$810
LogisVert max
See the page →
R-410A · older
e23 wall unit
Down to −25 °C, ECO mode under 15 Hz.
4listings9,000
–24,000
BTU/h—no NEEP record
See the page →
R-410A · older
e21 wall unit
115 V in 9,000 and 12,000, replaced by the EBC.
6listings9,000
–36,000
BTU/h−15 °Ccoldest certified21.5best SEER2
See the page →
R-410A · older
e19 wall unit
The first one, down to −20 °C.
6listings9,000
–36,000
BTU/h—no NEEP record
See the page →
The duel
EMC or EBC at the same capacity: where does the difference go?
Pick two series and a capacity: certified heat, cold, SEER2, sound and LogisVert, side by side.
AirGreen × ELIOS
A lineup built for our winters, a local team to install it.
ELIOS designs wall units from deep-cold to essential. AirGreen picks the right one with you and installs it.
What ELIOS brings
- EMC down to −30 °CHeating and cooling, per the ELIOS submittals.
- EBC in 115 VA 12,000 that plugs into a regular outlet.
- R-454BThe refrigerant of the whole current wall lineup.
What AirGreen brings
- Sold and installed by AirGreenAcross Greater Montreal.
- Free on-site estimateThe quotation names the ELIOS model that fits and the LogisVert amount Hydro-Québec lists.
- RBQ 5645-9605-01Subclasses 15.8, 15.10 and 16.
The result: the ELIOS wall unit that fits your winter and your wall, installed by AirGreen.
Every ELIOS wall unit we carry, right below.
Filter by capacity or series, then open the product page: models, AHRI number, documents.
Everything to know
Everything the ELIOS wall unit documents say when you read them together.
All 35 listings in one table, NEEP-certified cold data, noise on the Québec.ca scale, and what changed from R-410A to R-454B.
Every model, side by side
All 35 ELIOS wall units, grouped by series.
One row per listing. The e19, e23 and three e21 series have no NEEP record: their certified cells stay empty rather than filled at random.
| Model | Heat at −8 °C | Max at −15 °C | Coldest certified point | SEER2 | HSPF2 (V) | Sound | LogisVert | Certification |
|---|---|---|---|---|---|---|---|---|
| EMC wall unit | ||||||||
| EMC wall unit · 9,000 BTU/hESHMA09C2AN1 + EWHMA09C2AS1 | 12,000 BTU/h | 11,500 BTU/h | −30 °C · 5,800 BTU/h | 26 | 10.1 | 20.5–44 dB(A) | — | AHRI 216046613 · ENERGY STAR 3799004, cold climate |
| EMC wall unit · 12,000 BTU/hESHMA12C2AN1 + EWHMA12C2AS1 | 12,000 BTU/h | 11,500 BTU/h | −30 °C · 5,900 BTU/h | 24 | 8 | 20–44.7 dB(A) | $1,440 | AHRI 216046614 · ENERGY STAR 3799005, cold climate |
| EMC wall unit · 18,000 BTU/hESHMA18C2AN1 + EWHMA18C2AS1 | 16,600 BTU/h | 18,000 BTU/h | −30 °C · 9,600 BTU/h | 21.7 | 8.8 | 20–54.5 dB(A) | $1,992 | AHRI 216046615 · ENERGY STAR 3799006, cold climate |
| EMC wall unit · 24,000 BTU/hESHMA24C2AN1 + EWHMA24C2AS1 | 23,000 BTU/h | 24,000 BTU/h | −30 °C · 10,900 BTU/h | 22.3 | 9.6 | 20.5–54.5 dB(A) | $2,760 | AHRI 216046616 · ENERGY STAR 3799007, cold climate |
| EMC wall unit · 33,000 BTU/hESHMA33C2AN1 + EWHMA33C2AS1 | 31,000 BTU/h | 34,600 BTU/h | −30 °C · 17,800 BTU/h | 20 | 8.6 | 23–56 dB(A) | $3,720 | AHRI 216046617 · ENERGY STAR 3799008, cold climate |
| EBC wall unit | ||||||||
| EBC wall unit · 9,000 BTU/hESHBA09C2AN* + EWHBA09C2AN* | 8,000 BTU/h | 7,000 BTU/h | −15 °C · 7,000 BTU/h | 21.6 | 7.2 | 19.5–43 dB(A) | — | AHRI 218465702 · ENERGY STAR 4618586, cold climate |
| EBC wall unit · 12,000 BTU/hESHBA12C2AN* + EWHBA12C2AN* | 8,300 BTU/h | 8,000 BTU/h | −15 °C · 8,000 BTU/h | 21.3 | 7 | 18.5–46 dB(A) | $996 | AHRI 218465703 · ENERGY STAR 4618585, cold climate |
| EBC wall unit · 12,000 BTU/h · 115 VESHBA12C1AN* + EWHBA12C1AN* | 9,000 BTU/h | 7,000 BTU/h | −15 °C · 7,000 BTU/h | 21.3 | 6.7 | 18.5–45 dB(A) | $1,080 | AHRI 218465701 · ENERGY STAR 4618587, cold climate |
| EBC wall unit · 18,000 BTU/hESHBA18C2AN* + EWHBA18C2AN* | 14,000 BTU/h | 11,500 BTU/h | −15 °C · 11,500 BTU/h | 20.2 | 7 | 19–49 dB(A) | $1,680 | AHRI 218465704 · ENERGY STAR 4618584, cold climate |
| EBC wall unit · 24,000 BTU/hESHBA24C2AN* + EWHBA24C2AN* | 20,800 BTU/h | 17,000 BTU/h | −15 °C · 17,000 BTU/h | 18.5 | 7.1 | 22–54 dB(A) | $2,496 | AHRI 218465705 · ENERGY STAR 4618583, cold climate |
| EBC wall unit · 30,000 BTU/hESHBA30C2AN* + EWHBA30C2AS* | 20,000 BTU/h | 20,000 BTU/h | −15 °C · 20,000 BTU/h | 22.3 | 7 | 22–56.5 dB(A) | $2,400 | AHRI 218631540 · ENERGY STAR 4656523, cold climate |
| EBC wall unit · 36,000 BTU/hESHBA36C2AN* + EWHBA36C2AS* | 25,600 BTU/h | 24,000 BTU/h | −25 °C · 15,100 BTU/h | 19.5 | 7 | 27.5–57 dB(A) | $3,072 | AHRI 218631541 · ENERGY STAR 4656522, cold climate |
| e28 wall unit | ||||||||
| e28 wall unit · 12,000 BTU/hDEA12HOS28230E8 + DEA12HIW25230E8 | 10,000 BTU/h | 12,000 BTU/h | −15 °C · 12,000 BTU/h | 25.5 | 8 | 23.5–38 dB(A) | $1,200 | AHRI 207742430 · ENERGY STAR 3544052, cold climate |
| e28 wall unit · 18,000 BTU/hDEA18HOS28230E8 + DEA18HIW25230E8 | 15,000 BTU/h | 18,000 BTU/h | −15 °C · 18,000 BTU/h | 21.5 | 7.9 | 24–46 dB(A) | $1,800 | AHRI 207742431 · ENERGY STAR 3544053, cold climate |
| e25 wall unit | ||||||||
| e25 wall unit · 6,000 BTU/hDEA09HOS25230E8 + DEA06HIW25230E8 | 8,500 BTU/h | 7,500 BTU/h | −15 °C · 7,500 BTU/h | 26.5 | 10 | 23–36 dB(A) | — | AHRI 208075830 · ENERGY STAR 3544136, cold climate |
| e25 wall unit · 9,000 BTU/hDEA09HOS25230E8 + DEA09HIW25230E8 | 8,500 BTU/h | 8,581 BTU/h | −15 °C · 8,581 BTU/h | 25.5 | 9.2 | 23–38 dB(A) | — | AHRI 207742424 · ENERGY STAR 3544046, cold climate |
| e25 wall unit · 12,000 BTU/hDEA12HOS25230E8 + DEA12HIW25230E8 | 9,000 BTU/h | 8,000 BTU/h | −15 °C · 8,000 BTU/h | 24.6 | 8.1 | 22.5–36 dB(A) | $450 | AHRI 207742425 · ENERGY STAR 3544047 |
| e25 wall unit · 18,000 BTU/hDEA18HOS25230E8 + DEA18HIW25230E8 | 14,900 BTU/h | 11,300 BTU/h | −15 °C · 11,300 BTU/h | 23.5 | 7.8 | 32.5–47 dB(A) | $745 | AHRI 207742426 · ENERGY STAR 3544048 |
| e25 wall unit · 24,000 BTU/hDEA24HOS25230E8 + DEA24HIW25230E8 | 16,200 BTU/h | 17,500 BTU/h | −15 °C · 17,500 BTU/h | 22 | 7.2 | 34–46 dB(A) | $810 | AHRI 207742427 · ENERGY STAR 3544049 |
| e23 wall unit | ||||||||
| e23 wall unit · 9,000 BTU/h | — | — | — | — | — | 26.5–41.7 dB(A) | — | no NEEP or ENERGY STAR record |
| e23 wall unit · 12,000 BTU/h | — | — | — | — | — | 28.6–45.1 dB(A) | — | no NEEP or ENERGY STAR record |
| e23 wall unit · 18,000 BTU/h | — | — | — | — | — | 30.9–46.2 dB(A) | — | no NEEP or ENERGY STAR record |
| e23 wall unit · 24,000 BTU/h | — | — | — | — | — | 35.1–51.7 dB(A) | — | no NEEP or ENERGY STAR record |
| e21 wall unit | ||||||||
| e21 wall unit · 9,000 BTU/h · 115 VDEA09HOS21115S1 + DEA09HIW21115S1 | 6,800 BTU/h | 6,601 BTU/h | −15 °C · 6,601 BTU/h | 21.5 | 6.9 | 22–36.5 dB(A) | — | AHRI 207742418 · ENERGY STAR 3996306 |
| e21 wall unit · 12,000 BTU/h · 115 V | — | — | — | — | — | 26–41.5 dB(A) | — | no NEEP or ENERGY STAR record |
| e21 wall unit · 18,000 BTU/hDEA18HOS21230S1 + DEA18HIW21230S1 | 11,500 BTU/h | 12,050 BTU/h | −15 °C · 12,050 BTU/h | 19 | 6.8 | 30–43.5 dB(A) | — | AHRI 207742420 |
| e21 wall unit · 24,000 BTU/h | — | — | — | — | — | 35–45.5 dB(A) | — | no NEEP or ENERGY STAR record |
| e21 wall unit · 30,000 BTU/h | — | — | — | — | — | 44–51.5 dB(A) | — | no NEEP or ENERGY STAR record |
| e21 wall unit · 36,000 BTU/hDEA36HOS21230S1 + DEA36HIW21230S1 | 24,000 BTU/h | 22,530 BTU/h | −15 °C · 22,530 BTU/h | 17.5 | 6.8 | 40–56.5 dB(A) | — | AHRI 207742423 |
| e19 wall unit | ||||||||
| e19 wall unit · 9,000 BTU/h · 115 V | — | — | — | — | — | 25–38 dB(A) | — | no NEEP or ENERGY STAR record |
| e19 wall unit · 12,000 BTU/h · 115 V | — | — | — | — | — | 28–38 dB(A) | — | no NEEP or ENERGY STAR record |
| e19 wall unit · 18,000 BTU/h | — | — | — | — | — | 30.5–43 dB(A) | — | no NEEP or ENERGY STAR record |
| e19 wall unit · 24,000 BTU/h | — | — | — | — | — | 34–48 dB(A) | — | no NEEP or ENERGY STAR record |
| e19 wall unit · 30,000 BTU/h | — | — | — | — | — | 35–52 dB(A) | — | no NEEP or ENERGY STAR record |
| e19 wall unit · 36,000 BTU/h | — | — | — | — | — | 36–52 dB(A) | — | no NEEP or ENERGY STAR record |
Heat at −8 °C, maximum at −15 °C and coldest point: NEEP registry (ashp.neep.org), read by AHRI number on Oct. 14, 2026. SEER2 and HSPF2 region V: same source. LogisVert amounts: Hydro-Québec’s list of eligible heat pumps, Oct. 25, 2026. Sound: ELIOS technical documents. A dash means “not published”.
The thermometer
Slide from 8 °C to −30 °C and see which one holds up.
NEEP-certified heating capacity at each published temperature. Pick a capacity to compare the series with each other.
The sound meter
How loud is an ELIOS wall unit in the bedroom?
Indoor and outdoor levels from the ELIOS documents, placed on the Québec.ca sound scale.
Refrigerant
R-454B or R-410A: what the change means at home.
R-454B · EMC and EBC
The refrigerant in the ELIOS wall units sold today. It is classed A2L (mildly flammable): that is why every EMC has a leak sensor that stops the compressor and runs the fan, and why the EBC 30,000 and 36,000 get one from July 2026 production. ELIOS’s June 19, 2026 bulletin announces R-454B phasing in over 2025-2026.
R-410A · e19 to e28
The refrigerant in the older wall series. The same ELIOS bulletin announces its phase-out in 2026. An R-410A heat pump already installed keeps running and can be repaired; the two refrigerants are never mixed in one system.
Timeline
From the e19 to the EMC, as the ELIOS brochures date them.
Each marker is the code printed on the ELIOS brochure or bulletin, without interpretation.
Glossary
Six words that come up in every wall unit document.
Tap a card for the definition.
LogisVert · Hydro-Québec
LogisVert, wall unit by wall unit: only listings on the registry count.
15 of the 35 listings on this page appear on Hydro-Québec’s list of eligible heat pumps (Oct. 25, 2026). The amount follows the certified heating capacity at −8 °C, size by size.
| Model | Capacity at −8 °C | Rate | Amount |
|---|---|---|---|
| EMC wall unit · 18,000 BTU/h | 16,600 BTU/h | $120 per 1,000 BTU/h, cold climate | $1,992 |
| EMC wall unit · 33,000 BTU/h | 31,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $3,720 |
| EMC wall unit · 12,000 BTU/h | 12,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $1,440 |
| EMC wall unit · 24,000 BTU/h | 23,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $2,760 |
| EBC wall unit · 12,000 BTU/h | 8,300 BTU/h | $120 per 1,000 BTU/h, cold climate | $996 |
| EBC wall unit · 18,000 BTU/h | 14,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $1,680 |
| EBC wall unit · 30,000 BTU/h | 20,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $2,400 |
| EBC wall unit · 24,000 BTU/h | 20,800 BTU/h | $120 per 1,000 BTU/h, cold climate | $2,496 |
| EBC wall unit · 12,000 BTU/h · 115 V | 9,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $1,080 |
| EBC wall unit · 36,000 BTU/h | 25,600 BTU/h | $120 per 1,000 BTU/h, cold climate | $3,072 |
| e28 wall unit · 18,000 BTU/h | 15,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $1,800 |
| e28 wall unit · 12,000 BTU/h | 10,000 BTU/h | $120 per 1,000 BTU/h, cold climate | $1,200 |
| e25 wall unit · 24,000 BTU/h | 16,200 BTU/h | $50 per 1,000 BTU/h | $810 |
| e25 wall unit · 18,000 BTU/h | 14,900 BTU/h | $50 per 1,000 BTU/h | $745 |
| e25 wall unit · 12,000 BTU/h | 9,000 BTU/h | $50 per 1,000 BTU/h | $450 |
How Hydro-Québec computes it
The amount follows the certified heating capacity at −8 °C: $120 per 1,000 BTU/h for a cold-climate ENERGY STAR heat pump, $50 for a standard ENERGY STAR heat pump.
- Outdoor unit of 12,000 BTU/h or more.
- Capped at 100% of the cost of the work.
- Apply within 9 months of the installation.
Source: Hydro-Québec, LogisVert participation guide, residential customers, version 1.10 of September 15, 2026. Have Hydro-Québec confirm your case. Our LogisVert page.
Hydro-Québec does no phone or door-to-door solicitation for LogisVert. The amount shown is indicative: only Hydro-Québec confirms the aid granted.
Questions
The questions we get about ELIOS wall units.
EMC or EBC: which one for Montreal?
If the unit has to heat the room all winter, EMC: it heats down to −30 °C per ELIOS and keeps more capacity in the cold (12,000: 11,500 BTU/h at −15 °C versus 8,000 for the EBC). If it mostly cools and heats as a backup, the EBC does the job with less capacity.
Are the e19, e21, e23, e25 and e28 still sold?
They are R-410A series that ELIOS’s June 2026 bulletin replaces with EMC and EBC. We keep their pages for owners. Availability of a unit is confirmed at the time of the quotation.
Can an ELIOS wall unit plug into a 115 V outlet?
Only one current wall unit does: the EBC 12,000 in 115 V (20 A maximum fuse). The other EMC and EBC models are 208-230 V.
What warranty does ELIOS give on its wall units?
ELIOS publishes 1 year on parts and 5 years on the compressor, with optional 10-year parts and compressor coverage. ELIOS publishes no labour warranty.
Which ELIOS wall unit gets the most LogisVert grant?
On Hydro-Québec’s list of Oct. 25, 2026, the EMC 33,000: $3,720. The 9,000 models are not on it, since the outdoor unit must be at least 12,000 BTU/h.
Why do some older wall units show no cold-weather figure?
Because their AHRI number leads to no NEEP record. Rather than invent, we leave the cell empty. The ELIOS brochures for these series only publish their operating range (−20 or −25 °C).
Can an EMC be a head on a multi-zone system?
Yes: ELIOS uses the same EMC wall units as heads on its R-454B e-Multi systems. See the ELIOS multi-zone page.
Does the outdoor unit need to be raised?
Yes, in heating use: ELIOS asks for 30.5 to 61 cm (12 to 24 in) above the ground, for snow and defrost water. We plan for it in the quotation.
AirGreen × ELIOS · your project
Your wall, your winter: let’s look together.
We come and see the room, where the outdoor unit goes and the electrical panel, then tell you which ELIOS wall unit fits and what LogisVert provides.
AirGreen · Air Conditioning & Heating
RBQ licence 5645-9605-01, subclasses 15.8 (ventilation), 15.10 (refrigeration) and 16 (electrical).
Free on-site estimate across Greater Montreal: Montreal, Laval, Longueuil, the North Shore and the South Shore.
Gas, oil and hydronic work is done by a partner who holds the required licence.
Sources checked on Oct. 26, 2026
- ELIOS, EMC system submittals (SUB_E_WHMA09, 12, 18, 24, 33, revision 2, printed 06.26), eliosprotech.com.
- ELIOS, EBC system submittals (SUB_E_WHBA09, 12, 12 115 V, 18, 24, 30, 36, printed 06.26), eliosprotech.com.
- ELIOS, EMC (Elios_EMC_202509, V01) and EBC (Elios_EBC_202608, V01) brochures, French and English.
- ELIOS, R-454B feature matrix (MAT_E_R454BX_1, AUG-10-26) and “A2L Transition R-410A → R-454B” bulletin (TRS_E_410454_1, JUNE-19-26).
- ELIOS, IOM_E_WHBWHM installation manual (refrigerant leak sensor).
- ELIOS, e19 brochure (code ELIOS-E19_ENCH0419), English.
- ELIOS, e21 brochure (code ELIOS-E21_FRCH0622), French; eliosprotech.com e21 page read Oct. 14, 2026.
- ELIOS, e23 brochure (code ELIOS-E23_ENCH0419), English.
- ELIOS, e25 / e25A brochure (ELIOS_E25A_202410_EN_003_V1) and SUB_E_S06, S09, S12, S18, S24HIW_0_E25 submittals (Sept-24).
- ELIOS, e28 brochure (ELIOS_E28_202406_EN_001_V1) and SUB_E_S12HIW_0_E28, SUB_E_S18HIW_0_E28 submittals (June-24).
- NEEP, Cold Climate Air Source Heat Pump List, ashp.neep.org, records read by AHRI number on Oct. 14, 2026.
- ENERGY STAR, Certified Air-Source Heat Pumps dataset (data.energystar.gov, w7cv-9xjt), Canadian market, read Oct. 14, 2026.
- Hydro-Québec, LogisVert eligible heat pump list, owner, existing home, file of Oct. 25, 2026 (ELIOS rows identical to Oct. 14).
- Hydro-Québec, LogisVert participation guide, residential customers, version 1.10, Sept. 15, 2026.
- Québec.ca, “Mesure du bruit”, updated June 16, 2022 (dBA sound scale).
- ENERGY STAR, “Properly Sized Room Air Conditioners”, energystar.gov (sizing chart), read Oct. 26, 2026.
Amounts shown are estimates; only the responsible organizations confirm the aid granted. Product availability is confirmed at the time of the quotation.
