Yes — an ENERGY STAR® heat pump may be eligible for LogisVert , provided it meets the program criteria (and, depending on the installation date, some requirements change).
Eligibility
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If the heat pump is installed on or after November 26, 2025 , it must be ENERGY STAR® to qualify.
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If the installation took place before November 26, 2025 , eligibility is assessed according to the list of devices in effect at the time of installation.
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The dwelling must be located in Quebec, habitable year-round, and supplied with electricity (Hydro-Québec network, autonomous network, municipal or cooperative network).
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Note: In stand-alone networks, customers registered with the Stand-alone Energy Network (ERA) Program are not eligible for financial assistance for the installation of heat pumps.
Technical conditions
To be eligible, the complete system (outdoor unit + one or more indoor units) must:
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to be new;
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be ENERGY STAR® certified;
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include an outdoor unit with a minimum rated power of 12,000 BTU/h (in air conditioning mode);
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having been purchased in Quebec (or online from a company with an address in Quebec);
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be installed in an eligible dwelling whose main heating is electric.
In terms of amount, the financial assistance is $50 per 1000 BTU/h at -8 °C ( ENERGY STAR® heat pump) or $120 per 1000 BTU/h at -8 °C if it is of the "cold climate" type.
Works and licenses
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The work must be aimed at installing an ENERGY STAR® heat pump for heating and cooling purposes.
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The company must be registered with the Quebec Enterprise Registrar, hold the appropriate RBQ licenses, and be a member of the corporation in its sector of activity.
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Ineligible work (examples):
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installation of indoor appliances (and/or air distribution network) outside of habitable spaces (e.g. attic/loft);
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replacement of a single coil or a single indoor or outdoor unit;
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replacement following breakage covered by a warranty or insurance;
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Installation or replacement of a central heat pump in a home with a geothermal system.
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Documents to be provided
You will need to submit the application on logisvert.ca with the supporting documents, including:
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Proof of ownership: municipal tax statement or 1st page of the deed of sale (if applicable).
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Purchase and installation invoice(s) (which must prove that they have been paid) indicating:
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invoice number and date, installation date, customer name, installation address;
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company name, GST/ QST numbers, RBQ license number;
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description of the product and eligible work;
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AHRI or ENERGY STAR® number, and cost of the work.
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Photo: Clear photo of the outdoor unit's rating plate showing the ENERGY STAR® symbol and indicating the model and serial number (one photo per model).
If any information is unclear, first check the invoice and nameplate; if necessary, validate via manufacturer's documents ( AHRI / ENERGY STAR® reference) or contact support.
Processing times and follow-up of the request
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The request must be submitted no later than 9 months after the date of implementation of the measure (or, if several measures are grouped together, from the first measure).
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Any request sent by email or post will not be processed: everything is done via logisvert.ca .
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If the application is incomplete or inadmissible, a notice is sent within approximately 20 working days of receipt.
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The processing time is 10 to 12 weeks from receipt of a complete application.
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Hydro-Québec may request a compliance visit; you must allow access within 6 months of the request.
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For follow-up or a change of address: 1 833 396-1888 .
Finally, if Hydro-Québec is required to produce a 27 statement, one of the following numbers may be required: NEQ , TVQ or NAS .