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Same size on the wall, very different heat in winter: compare the lines.
At 12,000 BTU/h, the maximum heat at -15 °C listed by NEEP ranges from 6,700 to 13,500 BTU/h depending on the line and the voltage. Pick a size: you see every ARCOAIRE wall unit we sell at that size, with its values listed by NEEP or certified by ENERGY STAR.
At the same size, which line gives the most heat at -15 °C?
Tap a size. For each unit: the line as the brand prints it, the maximum heat at -15 °C listed by NEEP (or certified by ENERGY STAR when the unit is not in NEEP), the coldest point listed by NEEP, the SEER2 and the indicative LogisVert amount.
Wall unit size
The size is decided at the visit, room by room. Here you only compare what NEEP and ENERGY STAR Canada list for each unit sold at that size.
Most heat at -15 °C (NEEP or ENERGY STAR): 13,700 BTU/h, Deluxe R-410A (DLCPRBH09AAK).
NEEP first, ENERGY STAR Canada otherwise, read October 28, 2026. The table below the tool lists every unit.
Most heat at -15 °C (NEEP or ENERGY STAR): 13,500 BTU/h, Deluxe R-454B (D5CPRAH12AAK).
NEEP first, ENERGY STAR Canada otherwise, read October 28, 2026. The table below the tool lists every unit.
Most heat at -15 °C (NEEP or ENERGY STAR): 22,600 BTU/h, Deluxe R-454B (D5CPRAH18AAK).
NEEP first, ENERGY STAR Canada otherwise, read October 28, 2026. The table below the tool lists every unit.
Most heat at -15 °C (NEEP or ENERGY STAR): 24,200 BTU/h, Deluxe outdoor, QuietComfort head R-454B (D5CSHAH24AAK).
NEEP first, ENERGY STAR Canada otherwise, read October 28, 2026. The table below the tool lists every unit.
Most heat at -15 °C (NEEP or ENERGY STAR): 20,000 BTU/h, a tie between all 4 units listed.
NEEP first, ENERGY STAR Canada otherwise, read October 28, 2026. The table below the tool lists every unit.
Most heat at -15 °C (NEEP or ENERGY STAR): 24,000 BTU/h, Performance R-454B (D5CERAH36AAK).
NEEP first, ENERGY STAR Canada otherwise, read October 28, 2026. The table below the tool lists every unit.
| Unit | Line, as the brand prints it | Max. at -15 °C | Coldest point listed by NEEP | SEER2 | Indicative LogisVert | |
|---|---|---|---|---|---|---|
| R-454B | ||||||
| 9,000 BTU/h D5CPRAH09AAK | Deluxe | 13,500 NEEP | 7,500 at -30 °C | 31.5 | to be confirmed | |
| 9,000 BTU/h D5CSHAH09AAK | Deluxe outdoor, QuietComfort head | 11,500 NEEP | 5,100 at -30 °C | 27.5 | to be confirmed | |
| 9,000 BTU/h D5CERAH09AAK | Performance | 7,000 NEEP | no point below -15 °C | 21.7 | to be confirmed | |
| 9,000 BTU/h D5CVRAH09AAK | V line (no series name) | 7,000 NEEP | no point below -15 °C | 19.0 | to be confirmed | |
| R-410A | ||||||
| 9,000 BTU/h DLCPRBH09AAK | Deluxe | 13,700 ENERGY STAR | not listed | 27.0 | to be confirmed | |
| 9,000 BTU/h DLCSRBH09AAK | QuietComfort | 11,300 NEEP | 5,400 at -30 °C | 26.4 | to be confirmed | |
| 9,000 BTU/h DLCERBH09AAK | Performance | not listed | not listed | not listed | none on our sheets | |
| 9,000 BTU/h DLCVRAH09AAK | V line (no series name) | 7,100 ENERGY STAR | not listed | 18.5 | to be confirmed | |
| Unit | Line, as the brand prints it | Max. at -15 °C | Coldest point listed by NEEP | SEER2 | Indicative LogisVert | |
|---|---|---|---|---|---|---|
| R-454B | ||||||
| 12,000 BTU/h D5CPRAH12AAK | Deluxe | 13,500 NEEP | 7,500 at -30 °C | 28.0 | $1,320 | |
| 12,000 BTU/h D5CSHAH12AAK | Deluxe outdoor, QuietComfort head | 11,500 NEEP | 5,900 at -30 °C | 25.5 | $1,440 | |
| 12,000 BTU/h · 115 V D5CSRAH12AAJ | QuietComfort | 7,700 NEEP | 4,000 at -25 °C | 23.5 | $500 | |
| 12,000 BTU/h D5CERAH12AAK | Performance | 8,000 NEEP | no point below -15 °C | 21.4 | none on our sheets | |
| 12,000 BTU/h · 115 V D5CERAH12AAJ | Performance | 7,000 NEEP | no point below -15 °C | 21.4 | none on our sheets | |
| 12,000 BTU/h D5CVRAH12AAK | V line (no series name) | 7,000 NEEP | no point below -15 °C | 18.0 | none on our sheets | |
| R-410A | ||||||
| 12,000 BTU/h DLCPRAH12AAK | Deluxe, 2018 generation | not listed | not listed | not listed | none on our sheets | |
| 12,000 BTU/h DLCSRBH12AAK | QuietComfort | 11,000 NEEP | 6,000 at -30 °C | 23.1 | $1,236 | |
| 12,000 BTU/h · 115 V DLCSRBH12AAJ | QuietComfort | 6,700 NEEP | no point below -15 °C | 22.7 | $445 | |
| 12,000 BTU/h DLCERBH12AAK | Performance | not listed | not listed | not listed | none on our sheets | |
| 12,000 BTU/h · 115 V DLCERBH12AAJ | Performance | not listed | not listed | not listed | none on our sheets | |
| 12,000 BTU/h DLCVRAH12AAK | V line (no series name) | not listed | not listed | not listed | none on our sheets | |
| Unit | Line, as the brand prints it | Max. at -15 °C | Coldest point listed by NEEP | SEER2 | Indicative LogisVert | |
|---|---|---|---|---|---|---|
| R-454B | ||||||
| 18,000 BTU/h D5CPRAH18AAK | Deluxe | 22,600 NEEP | 11,900 at -30 °C | 24.5 | $2,316 | |
| 18,000 BTU/h D5CSHAH18AAK | Deluxe outdoor, QuietComfort head | 18,000 NEEP | 8,000 at -30 °C | 21.5 | $2,160 | |
| 18,000 BTU/h D5CERAH18AAK | Performance | 11,500 NEEP | no point below -15 °C | 20.3 | $700 | |
| 18,000 BTU/h D5CVRAH18AAK | V line (no series name) | 10,600 NEEP | no point below -15 °C | 18.3 | none on our sheets | |
| R-410A | ||||||
| 18,000 BTU/h DLCPRAH18AAK | DLCPRA prefix, no manufacturer document | not listed | not listed | not listed | none on our sheets | |
| 18,000 BTU/h DLCSRBH18AAK | QuietComfort | 17,200 NEEP | 9,600 at -30 °C | 22.0 | $1,332 | |
| 18,000 BTU/h DLCERBH18AAK | Performance | not listed | not listed | not listed | none on our sheets | |
| 18,000 BTU/h DLCVRAH18AAK | V line (no series name) | not listed | not listed | not listed | none on our sheets | |
| Unit | Line, as the brand prints it | Max. at -15 °C | Coldest point listed by NEEP | SEER2 | Indicative LogisVert | |
|---|---|---|---|---|---|---|
| R-454B | ||||||
| 24,000 BTU/h D5CSHAH24AAK | Deluxe outdoor, QuietComfort head | 24,200 NEEP | 11,900 at -30 °C | 21.2 | $2,664 | |
| 24,000 BTU/h D5CERAH24AAK | Performance | 17,000 NEEP | no point below -15 °C | 18.5 | none on our sheets | |
| 24,000 BTU/h D5CVRAH24AAK | V line (no series name) | 17,100 NEEP | no point below -15 °C | 17.0 | $2,052 | |
| R-410A | ||||||
| 24,000 BTU/h DLCPRAH24AAK | DLCPRA prefix, no manufacturer document | not listed | not listed | not listed | none on our sheets | |
| 24,000 BTU/h DLCSRBH24AAK | QuietComfort | 23,000 NEEP | 9,900 at -30 °C | 22.3 | $2,268 | |
| 24,000 BTU/h DLCERBH24AAK | Performance | not listed | not listed | not listed | none on our sheets | |
| 24,000 BTU/h DLCVRAH24AAK | V line (no series name) | not listed | not listed | not listed | none on our sheets | |
| Unit | Line, as the brand prints it | Max. at -15 °C | Coldest point listed by NEEP | SEER2 | Indicative LogisVert | |
|---|---|---|---|---|---|---|
| R-454B | ||||||
| 30,000 BTU/h D5CSRAH30AAK | QuietComfort | 20,000 NEEP | 11,100 at -25 °C | 20.5 | $1,020 | |
| 30,000 BTU/h D5CERAH30AAK | Performance | 20,000 NEEP | no point below -15 °C | 22.4 | $1,000 | |
| R-410A | ||||||
| 30,000 BTU/h DLCSRBH30AAK | QuietComfort | 20,000 NEEP | no point below -15 °C | 21.0 | $1,000 | |
| 30,000 BTU/h DLCERBH30AAK | Performance | 20,000 NEEP | no point below -15 °C | 21.0 | $1,000 | |
| Unit | Line, as the brand prints it | Max. at -15 °C | Coldest point listed by NEEP | SEER2 | Indicative LogisVert | |
|---|---|---|---|---|---|---|
| R-454B | ||||||
| 36,000 BTU/h D5CSRAH36AAK | QuietComfort | 22,000 NEEP | 14,400 at -25 °C | 19.0 | none on our sheets | |
| 36,000 BTU/h D5CERAH36AAK | Performance | 24,000 NEEP | 15,100 at -25 °C | 19.5 | none on our sheets | |
| R-410A | ||||||
| 36,000 BTU/h DLCSRBH36AAK | QuietComfort | not listed | not listed | not listed | none on our sheets | |
| 36,000 BTU/h DLCERBH36AAK | Performance | not listed | not listed | not listed | none on our sheets | |
ENERGY STAR cold-climate certified wall units with no amount on our sheets are shown “to be confirmed” until Hydro-Québec’s list is read. “Not listed”: no NEEP or ENERGY STAR Canada record for that AHRI number. NEEP and ENERGY STAR list the D5CPRAH18AAK as model D5CPRAH18AA (records 389200 and 3624487). Only Hydro-Québec confirms the amount granted.
All 43 ARCOAIRE wall units, right below.
Each product gives the outdoor unit, the wall head, the AHRI number and, when there is one, the indicative LogisVert amount. Pricing by quote.
Three series, two refrigerants: what the manufacturer prints.
The heating limit and the top efficiency each document states for the series. “Up to” values are for the best size, not every size.
R-454B: Deluxe brochure DLS-030-AR-02, p. 2; R-410A: 2024 catalogue DLS-001-AR-01, p. 12-13
See the R-410A page →R-454B: QuietComfort brochure DLS-031-AR-01, p. 2; R-410A: 2024 catalogue DLS-001-AR-01, p. 16, 18
See the R-410A page →R-454B: Performance brochure DLS-043-AR-00, p. 2-3; R-410A: 2024 catalogue DLS-001-AR-01, p. 36-37
See the R-410A page →The V line (DLCVRA in R-410A, D5CVRA in R-454B) carries no series name in the manufacturer’s product data, and the sheets we hold do not give its outdoor heating range. At NEEP, the D5CVRA units have no point listed below -15 °C. The R-454B QuietComfort states -13 °F (-25 °C), “may vary by model”. The R-454B Performance brochure prints 5 °F (-15 °C) as the series’ heating limit; NEEP lists a test point at -13 °F (-25 °C) for some sizes.
No 240 V at the panel? 115 V gives less heat at -15 °C.
The four 12,000 BTU/h wall units wired for 115 V, beside their 208/230 V version when we sell it.
| 12,000 BTU/h | 115 V, max. at -15 °C | 208/230 V, max. at -15 °C | |
|---|---|---|---|
| The four 115 V wall units | |||
| Performance R-454B D5CERAH12AAJ · D5CERAH12AAK | 7,000 NEEP | 8,000 NEEP | |
| QuietComfort R-410A DLCSRBH12AAJ · DLCSRBH12AAK | 6,700 NEEP | 11,000 NEEP | |
| QuietComfort R-454B D5CSRAH12AAJ | 7,700 NEEP | no 208/230 V version sold | |
| Performance R-410A DLCERBH12AAJ · DLCERBH12AAK | not listed | not listed | |
Maximums at 5 °F as listed by NEEP. The R-410A Performance is listed neither by NEEP nor by ENERGY STAR: “not listed”. The 2024 catalogue (p. 38) prints 6,272 and 8,000 BTU/h at 5 °F for its two 12,000 versions, with the DLFEHBH head, while our sheets pair it with the DLFEHAH head, which the manufacturer lists as compatible (p. 37).
Three things the manufacturer’s documents tell you.
The last letter of the model gives the voltage.
J means 115 V single phase, K means 208/230 V. A DLCSRBH12AAJ is wired for 115 V; a DLCSRBH12AAK for 208/230 V.
Catalogue DLS-001-AR-01, 03/2024, p. 71 (model decoder)The D5CSHAH: a Deluxe outdoor unit with a QuietComfort head.
The manufacturer files the D5CSHAH under its Deluxe Series and pairs it with the QuietComfort D5FSHA wall head. The Deluxe wall head, the D5FPHA, goes with the D5CPRA.
Brochure DLS-030-AR-02, 06/2026, pp. 1 and 4On the R-454B V line, a leak stops the compressor.
On models with the detector, the head shows a code and beeps, the compressor stops at once and the indoor fan starts running.
Product data D5FVHA31-01PD, 03/25, p. 2What people ask us about wall heat pumps.
Which line for a Montreal winter?
Look at the printed heating limit: -30 °C for the Deluxe (R-454B and R-410A) and the R-410A QuietComfort, -25 °C for the R-454B QuietComfort (may vary by model), -15 °C for the R-454B Performance and -17 °C for the R-410A Performance. Then compare the listed values in the tool. The choice is made at the visit.
115 V or 208/230 V?
We sell four 12,000 wall units in 115 V. Those listed by NEEP give less heat at -15 °C than their 208/230 V version (section 03). We check the electrical panel at the visit.
Why do some of our product titles not show the same series as this page?
Our product sheets keep older page names. Here, each unit carries the series name the manufacturer prints for it, when one of its documents covers it; for the 18,000 and 24,000 DLCPRA Deluxe, no document does, and we say so.
Is Wi-Fi included?
The manufacturer’s series table lists it built in on the Deluxe (except the D5CSHAH, whose QuietComfort head has optional Wi-Fi) and optional on the QuietComfort and the Performance; on the V line it is an optional module. For the 2018 Deluxe (DLCPRA), the catalogue sells it as a kit. We add it to the quote if you want it.
Can one wall unit heat the whole house?
It heats the room it is in first. For several rooms, we look at the floor plan at the visit: one head per room, or a multi-zone system.
What about LogisVert?
It is indicative and taken from our sheets. We show it when it matches the usual calculation (rated heat at -8 °C); otherwise it is shown “to be confirmed”. Only Hydro-Québec confirms the amount granted.
One head per room, the right line for your winter.
We look at each room, the wall and the panel, then choose the line and the size. You get a quote with the system and its AHRI number.
Sources checked on October 29, 2026
- ARCOAIRE, ductless catalogue DLS-001-AR-01 (March 2024), pp. 12, 13, 16, 18, 36 to 38 and 71: DLCPRB, DLCSRB, DLCERBH, model decoder.
- ARCOAIRE, ductless catalogue 328-32-0499-00 (May 2018), pp. 15 and 16 (printed page numbers): DLCPRA.
- ARCOAIRE, brochures DLS-030-AR-02 (Deluxe Series, 06/2026), DLS-031-AR-01 (QuietComfort Series, 10/2024), DLS-043-AR-00 (Performance Series R-454B, 06/2026) and DLS-020-AR-01 (Performance Series R-410A and series table, 05/2024).
- ARCOAIRE, product data 32831004101 (DLFVHA, 04/21) and D5FVHA31-01PD (03/25).
- NEEP cold-climate heat pump list, records 389190, 389191, 389192, 389193, 389194, 389195, 389196, 389198, 389199, 389200, 389201, 389202, 391011, 391012, 391013, 391014, 391039, 391044, 391051, 391057, 391063, 403994, 404534, 406439, 406440, 406441, 406442, 505325, modified August 24, 2026, read October 28, 2026.
- ENERGY STAR, Certified Air-Source Heat Pumps, Canadian market, records 2410261, 2410262, 2410263, 2410264, 2410493, 2410592, 2410755, 2415674, 3556045, 3556051, 3556057, 3556064, 3556069, 3556093, 3556094, 3624485, 3624486, 3624487, 3624488, 3624490, 3624491, 3996155, 3996171, 3996237, 3996243, 3996244, 4478846, read October 28, 2026.
- airgreen.ca product sheets (AHRI numbers, indicative LogisVert amounts), re-read October 29, 2026.
LogisVert amounts are indicative. Only Hydro-Québec confirms the amount granted. Pricing by quote.
