AirGreenFUJITSUAIRSTAGE
FUJITSU AIRSTAGE · RLXFW1 · RLXFWH · RLXEHThe RLX units at AirGreenAuthorized dealer at the highest level of the AIRSTAGE Elite program.
Elite Plus
AirGreen × FUJITSU AIRSTAGERLXFW1 · RLXFWH · RLXEHDown to -26 °CUp to 75 m of line setServer room modeSuccessors: Orion XLTH and Altair 500Elite Plus dealer
01 · What only the RLX units do

Three series, six facts.

Facts from Fujitsu sheets, the ENERGY STAR list and the NEEP list. Sources are at the bottom of the page.

75 m

The RLXEH accepts up to 75 m of line set, a record in Fujitsu’s former wall lineup.

Server room

A wall heat pump with a ’server room’ mode: that’s the RLXEH.

17,910 BTU/h

At -26 °C, the 18,000 RLXFWH still delivers close to 18,000 BTU/h, according to Fujitsu.

Same indoor unit

The RLXFW1 and RLXFWH use the same indoor unit. The outdoor unit makes all the difference in winter.

-20 °C

The RLXFW1 cools and heats down to -20 °C outdoors, according to its Fujitsu submittal.

1.29 m

The RLXEH outdoor unit stands 1.29 m tall.

02 · The RLX decoder

RLXFW1, RLXFWH or RLXEH?

Tap the series printed on your label: floor, certification, LogisVert, line set and heated base pan.

Which RLX do you have?

RLXFW1

Sizes18,000 · 24,000 BTU/h
Heats down to-20 °C
ENERGY STARNot ENERGY STAR listed
LogisVert$0 · $0
Max line set50 m
Heated base panno

RLXFWH

Sizes18,000 · 24,000 BTU/h
Heats down to-26 °C
ENERGY STARENERGY STAR cold climate
LogisVert$1,752 · $2,160
Max line set50 m
Heated base panyes

RLXEH

Sizes30,000 BTU/h
Heats down to-26 °C
ENERGY STARENERGY STAR cold climate
LogisVert$2,268
Max line set75 m
Heated base panyes
Server room modeyes, according to Fujitsu
03 · The R-410A generation

Eight R-410A series, from the coldest floor to the mildest.

Before R-32, Fujitsu wall units ran on R-410A. Each card gives the series’ heating floor; the RLX is highlighted.

04 · The sizes

18,000, 24,000 or 30,000 BTU/h.

Tap a size: photo, link to the product sheet, heat at -15 °C when Fujitsu publishes it, efficiency and LogisVert amount.

ModelHeats down toMax at -15 °CSEER2HSPF2LogisVertAHRI
RLXFW1 18,000 BTU/h-20 °C–––$0–
RLXFWH 18,000 BTU/h-26 °C21,600 BTU/h2010$1,7528779045
RLXFW1 24,000 BTU/h-20 °C–––$0–
RLXFWH 24,000 BTU/h-26 °C25,210 BTU/h19.510.5$2,1608779046
RLXEH 30,000 BTU/h-26 °C32,030 BTU/h18.710$2,2688912454

The indoor unit, to scale

1 m18,000 and 24,000 BTU/h998×320×228 mm · 14 kg30,000 BTU/h1,150×340×280 mm · 18 kg

Front face drawn to scale, with the 1 m ruler. Dimensions: width × height × depth, according to Fujitsu.

05 · In cold weather

-20 °C for the RLXFW1, -26 °C for the XLTH units.

The bars show the maximum published heat; for the RLXFW1, a point from Fujitsu’s table at -20.6 °C. The red tick marks the ENERGY STAR value; the dotted line, the nominal size.

Maximum heat by outdoor temperatureTap a temperature
Size8.3 °C-8.3 °C-15 °C-20.6 °C-26.1 °C
18,000 BTU/h29,000 BTU/h––19,700 BTU/h–
18,000 BTU/h29,000 BTU/h22,800 BTU/h21,600 BTU/h–17,910 BTU/h
24,000 BTU/h36,200 BTU/h––22,540 BTU/h–
24,000 BTU/h36,200 BTU/h27,700 BTU/h25,210 BTU/h–19,730 BTU/h
30,000 BTU/h36,200 BTU/h35,200 BTU/h32,030 BTU/h–22,880 BTU/h

Operating ranges

-30 °C-20 °C-10 °C0 °C10 °C20 °C30 °C40 °C50 °C
RLX · 18,000 and 24,000 BTU/hHeating -20 °C to 24 °C · cooling -20 °C to 46 °C
RLX · 18,000, 24,000 and 30,000 BTU/hHeating -26 °C to 24 °C · cooling -21 °C to 46 °C
HeatingCooling

Outdoor operating temperatures published by Fujitsu.

06 · At -26 °C, how much of your size

The XLTH units in deep cold.

Maximum heat at -26 °C compared with nominal size, for the RLXFWH and the RLXEH.

RLXFWH 18,000 BTU/h
17,910 BTU/h · 100%
RLXFWH 24,000 BTU/h
19,730 BTU/h · 82%
RLXEH 30,000 BTU/h
22,880 BTU/h · 76%

Calculated at maximum capacity, according to Fujitsu.

07 · Built in

What Fujitsu put in it.

Fujitsu lists this series among its retired models. It stays in AirGreen’s catalogue: we confirm availability at quote time, and show you its R-32 successor alongside.

Optional Wi-Fi: a wireless adapter, sold separately, adds app control.

Cooling is possible down to -20 °C or -21 °C outdoors, depending on the model.

Minimum heat mode: the room stays at 10 °C while you’re away.

Economy mode: the set point adjusts to avoid over-heating or over-cooling.

Apple-catechin filter and washable filter (RLXFW1, according to Fujitsu); two air-cleaning filters supplied with the RLXFWH and RLXEH.

Heater in the base of the outdoor unit, so defrost water doesn’t freeze.

No automatic cut-out in cold weather, according to Fujitsu, though output isn’t rated below the listed range.

Weekly timer and 24-hour timer.

A ’server room’ mode built in by Fujitsu.

08 · What you hear

From 28 to 33 dB(A) on quiet speed.

Place each size on the scale of everyday sounds.

Sound level, size by size
ModelIndoor, quiet speedIndoor, high speedOutdoor unit
RLXFW1 18,000 BTU/h28 dB(A)43 dB(A)50 dB(A)
RLXFWH 18,000 BTU/h28 dB(A)43 dB(A)50 dB(A)
RLXFW1 24,000 BTU/h33 dB(A)49 dB(A)55 dB(A)
RLXFWH 24,000 BTU/h33 dB(A)49 dB(A)55 dB(A)
RLXEH 30,000 BTU/h32 dB(A)50 dB(A)54 dB(A)

Levels published by Fujitsu, measured in a lab; at home, the room, the furniture and the distance change what you hear. Scale: Government of Québec reference points.

09 · Installation

Up to 75 m of line set.

The RLXEH goes up to 75 m; the others, 50 m, with 30 m of height. Beyond 20 m, 40 g of refrigerant is added per metre: 30 m means 400 g more.

Place the outdoor unitDrag the sliders
ModelMax lengthMax heightPre-chargeMinimum
RLXFW1 18,000 BTU/h50 m30 m20 m5 m
RLXFWH 18,000 BTU/h50 m30 m20 m5 m
RLXFW1 24,000 BTU/h50 m30 m20 m5 m
RLXFWH 24,000 BTU/h50 m30 m20 m5 m
RLXEH 30,000 BTU/h75 m30 m20 m5 m
10 · Hydro-Québec LogisVert

From $0 to $2,268 depending on the series.

The RLXFW1 is not on the ENERGY STAR list: $0. The RLXFWH and the RLXEH are cold climate: $120 per 1,000 BTU/h of heat rated at -8 °C.

ModelIndicative amountCalculation
RLXFW1 18,000 BTU/h$0–
RLXFWH 18,000 BTU/h$1,75214,600 BTU/h ÷ 1,000 × $120 = $1,752
RLXFW1 24,000 BTU/h$0–
RLXFWH 24,000 BTU/h$2,16018,000 BTU/h ÷ 1,000 × $120 = $2,160
RLXEH 30,000 BTU/h$2,26818,900 BTU/h ÷ 1,000 × $120 = $2,268
ENERGY STAR required

Since November 26, 2025, only ENERGY STAR certified heat pumps qualify.

12,000 BTU/h minimum

The outdoor unit must be at least 12,000 BTU/h nominal in cooling.

Cap: 100% of the cost

The grant never exceeds the purchase and installation cost, before taxes.

9 months to apply

You apply no later than nine months after installation.

Apply for LogisVert no later than
July 8, 2027
All about LogisVert

LogisVert residential participation guide, version 1.10 of September 15, 2026. Indicative amounts, calculated with the ENERGY STAR value at -8 °C (17 °F); only Hydro-Québec confirms the grant, with the AHRI number.

11 ·

What replaces the RLX units today.

RLX · 18,000 vs Orion XLTH · 18,000

RLX · 18,000Orion XLTH · 18,000
Heats down to-20 °C-26 °C
Max heat at -15 °C–25,400 BTU/h
Max heat at -26.1 °C–19,110 BTU/h
SEER2–25.5
HSPF2–12.5
Lowest indoor sound28 dB(A)30 dB(A)
Indoor weight14 kg16.5 kg
Max line set50 m50 m
Indicative LogisVert$0$1,632

No R-32 wall unit stops at -20 °C. The same-size Orion XLTH goes down to -26 °C, so you lose no cold-weather coverage, and it’s Cold Climate certified.

RLX · 18,000 vs Altair 500 · 18,000

RLX · 18,000Altair 500 · 18,000
Heats down to-20 °C-15 °C
Max heat at -15 °C–18,500 BTU/h
SEER2–22
HSPF2–10.5
Lowest indoor sound28 dB(A)26 dB(A)
Indoor weight14 kg12.5 kg
Max line set50 m30 m
Indicative LogisVert$0$1,356

If -15 °C is enough for your home: the same size, Cold Climate certified.

RLX · 18,000 vs Orion XLTH · 18,000

RLX · 18,000Orion XLTH · 18,000
Heats down to-26 °C-26 °C
Max heat at -15 °C21,600 BTU/h25,400 BTU/h
Max heat at -26.1 °C17,910 BTU/h19,110 BTU/h
SEER22025.5
HSPF21012.5
Lowest indoor sound28 dB(A)30 dB(A)
Indoor weight14 kg16.5 kg
Max line set50 m50 m
Indicative LogisVert$1,752$1,632

Same size and the same -26 °C floor, Cold Climate certified. At -8 °C, its ENERGY STAR rating is a little lower: 13,600 vs 14,600 BTU/h.

RLX · 24,000 vs Orion XLTH · 24,000

RLX · 24,000Orion XLTH · 24,000
Heats down to-20 °C-26 °C
Max heat at -15 °C–25,800 BTU/h
Max heat at -26.1 °C–19,110 BTU/h
SEER2–24
HSPF2–11.9
Lowest indoor sound33 dB(A)30 dB(A)
Indoor weight14 kg16.5 kg
Max line set50 m50 m
Indicative LogisVert$0$1,908

No R-32 wall unit stops at -20 °C. The same-size Orion XLTH goes down to -26 °C and is Cold Climate certified.

RLX · 24,000 vs Altair 500 · 24,000

RLX · 24,000Altair 500 · 24,000
Heats down to-20 °C-15 °C
Max heat at -15 °C–20,000 BTU/h
SEER2–21.5
HSPF2–10
Lowest indoor sound33 dB(A)31 dB(A)
Indoor weight14 kg12.5 kg
Max line set50 m30 m
Indicative LogisVert$0$1,776

If -15 °C is enough for your home: the same size, Cold Climate certified.

RLX · 24,000 vs Orion XLTH · 24,000

RLX · 24,000Orion XLTH · 24,000
Heats down to-26 °C-26 °C
Max heat at -15 °C25,210 BTU/h25,800 BTU/h
Max heat at -26.1 °C19,730 BTU/h19,110 BTU/h
SEER219.524
HSPF210.511.9
Lowest indoor sound33 dB(A)30 dB(A)
Indoor weight14 kg16.5 kg
Max line set50 m50 m
Indicative LogisVert$2,160$1,908

Same size and the same -26 °C floor. At -8 °C, its ENERGY STAR rating is lower: 15,900 vs 18,000 BTU/h.

RLX · 30,000 vs Altair 500 · 30,000

RLX · 30,000Altair 500 · 30,000
Heats down to-26 °C-15 °C
Max heat at -15 °C32,030 BTU/h25,800 BTU/h
Max heat at -26.1 °C22,880 BTU/h–
SEER218.722
HSPF21010.2
Lowest indoor sound32 dB(A)32 dB(A)
Indoor weight18 kg16.5 kg
Max line set75 m50 m
Indicative LogisVert$2,268$2,352

No R-32 wall unit offers 30,000 BTU/h with -26 °C. The Altair 500 keeps the size and a similar ENERGY STAR rating at -8 °C, but stops at -15 °C.

RLX · 30,000 vs Orion XLTH · 24,000

RLX · 30,000Orion XLTH · 24,000
Heats down to-26 °C-26 °C
Max heat at -15 °C32,030 BTU/h25,800 BTU/h
Max heat at -26.1 °C22,880 BTU/h19,110 BTU/h
SEER218.724
HSPF21011.9
Lowest indoor sound32 dB(A)30 dB(A)
Indoor weight18 kg16.5 kg
Max line set75 m50 m
Indicative LogisVert$2,268$1,908

To keep the -26 °C floor: smaller, 24,000 BTU/h.

12 · R-410A in Québec

R-410A: what the rules really say.

In Canada, what is capped is the total amount of HFCs, not the servicing of your heat pump. US dates are shown for comparison, in grey.

2017 · CA

Canada ratifies the Kigali Amendment, which targets an 85% cut in HFCs by 2036.

Jan. 2019 · CA

Canada’s HFC phase-down starts: the cap is 90% of the baseline.

Jan. 2021 · QC

Québec: GWP limits for some refrigeration equipment. Heat pumps are not covered.

Jan. 2024 · CA

Canada’s cap drops to 60% of the baseline, a 40% cut.

Jan. 2025 · CA+QC

A GWP limit of 750 for chillers, in Canada and in Québec. Still nothing for residential heat pumps.

Jan. 2025 · US

United States only: import deadline for residential R-410A products (EPA rule, per Fujitsu).

Nov. 2025 · QC

LogisVert requires ENERGY STAR certification, whatever the refrigerant.

Jan. 2026 · US

United States only: installation deadline for new residential R-410A systems (per Fujitsu).

Jan. 2029 · CA

Canada’s cap drops to 30% of the baseline.

Jan. 2034 · CA

Canada’s cap drops to 20% of the baseline.

Jan. 2036 · CA

Canada’s cap reaches 15% of the baseline, the targeted 85% cut.

Key point: In Canada, what is capped is the total amount of HFCs, not the installation or servicing of an R-410A heat pump. The US dates are shown for comparison only.

Servicing an R-410A heat pump in Québec

In Québec, you can have your R-410A heat pump serviced and repaired for its whole useful life.

Québec’s halocarbon regulation limits the GWP of refrigeration equipment and chillers, not that of residential heat pumps.

Only a person holding the attestation required by the regulation may install, service, repair, charge or drain the unit.

Refrigerant must never be released into the air. It is recovered before any repair or removal.

A leaking unit isn’t simply topped up. A leak test comes before any refill.

The regulation’s annual leak test targets air-conditioning equipment of 20 kW and more, a size no wall heat pump in these families reaches.

R-32 can’t go into an R-410A system. Fujitsu says it is not a drop-in replacement.

Indoor and outdoor units pair within the same generation. Plan a full-system replacement when the time comes.

Canada doesn’t ban R-410A. It caps the amount of HFCs: 60% of the baseline until 2028, then 30% from 2029.

Fujitsu warranty: 5 years parts and 7 years compressor, up to 12 years with online registration within 60 days and a Fujitsu Elite contractor. Labour isn’t covered by Fujitsu.

Register the unit online within 60 days of installation. That’s the condition for the extended warranty.

13 · The spec sheet

Every size, line by line.

RLXFW1 18,000 BTU/hRLXFWH 18,000 BTU/hRLXFW1 24,000 BTU/hRLXFWH 24,000 BTU/hRLXEH 30,000 BTU/h
Indoor unitASU18RLFASU18RLFASU24RLFASU24RLFASU30RLE
Outdoor unitAOU18RLXFW1AOU18RLXFWHAOU24RLXFW1AOU24RLXFWHAOU30RLXEH
AHRI number87184958779045871854587790468912454
Heats down to-20 °C-26 °C-20 °C-26 °C-26 °C
Rated heating21,600 BTU/h21,600 BTU/h25,200 BTU/h25,200 BTU/h32,000 BTU/h
Rated cooling18,000 BTU/h18,000 BTU/h22,000 BTU/h22,000 BTU/h30,000 BTU/h
SEER2–20–19.518.7
EER2–13.3–12.512.5
HSPF2–10–10.510
Indoor sound (min / max)28 / 43 dB(A)28 / 43 dB(A)33 / 49 dB(A)33 / 49 dB(A)32 / 50 dB(A)
Outdoor sound50 dB(A)50 dB(A)55 dB(A)55 dB(A)54 dB(A)
Indoor, w×h×d998×320×228 mm998×320×228 mm998×320×228 mm998×320×228 mm1,150×340×280 mm
Outdoor, w×h×d900×830×330 mm900×830×330 mm900×830×330 mm900×830×330 mm900×1,290×330 mm
Weight in / out14 / 61 kg14 / 61 kg14 / 61 kg14 / 61 kg18 / 93 kg
Max line set / height50 / 30 m50 / 30 m50 / 30 m50 / 30 m75 / 30 m
Breaker20 A20 A30 A30 A30 A
Refrigerant charge–2.1 kg–2.1 kg3.0 kg
ENERGY STARNot ENERGY STAR listedENERGY STAR cold climateNot ENERGY STAR listedENERGY STAR cold climateENERGY STAR cold climate
Indicative LogisVert$0$1,752$0$2,160$2,268

Data from Fujitsu submittal sheets and manuals, the ENERGY STAR list and the NEEP list, read October 8, 2026. Dimensions in millimetres: width × height × depth.

14 · Did you know

What the RLX sheets tell.

The RLXEH accepts up to 75 m of line set, a record in Fujitsu’s former wall lineup.

Source: Fujitsu

At -26 °C, the 18,000 RLXFWH still delivers close to 18,000 BTU/h, according to Fujitsu.

Source: Fujitsu

A wall heat pump with a ’server room’ mode: that’s the RLXEH.

Source: Fujitsu

The RLXFW1 and RLXFWH use the same indoor unit. The outdoor unit makes all the difference in winter.

Source: Fujitsu

Launched in 2016, the RLXFWH and RLXEH have a heater pre-installed in the base of the outdoor unit.

Source: Fujitsu

The RLXEH outdoor unit stands 1.29 m tall.

Source: Fujitsu

Between 8 °C and -15 °C, the RLXEH keeps 88% of its capacity, according to the data reported to NEEP.

Source: NEEP
15 · The Fujitsu warranty

Up to 12 years on parts and compressor.

The longest tier needs online registration within 60 days and a Fujitsu Elite contractor. For the RLXFW1, Fujitsu’s R-410A statement excludes older RLX numbers: we have Fujitsu confirm coverage in writing before promising it to you.

12 yearsparts and compressor, on eligible models
Basic warranty5 years parts, 7 years compressor
7 yrs
Registered onlineWithin 60 days
10 yrs
Elite contractor + registeredThe AirGreen tier
12 yrs

Fujitsu limited warranty statement for R-410A (version 10/2024): labour is not covered by Fujitsu, and the 10-year tier covers systems bought after January 1, 2022.

Online registration, 60 days

We register your unit with Fujitsu, free, on time.

Fujitsu Elite contractor

The condition for the 12-year tier. AirGreen is Elite Plus.

Licensed installer

The warranty requires a licensed contractor. RBQ 5645-9605-01.

Bought online: not covered.

Fujitsu’s text excludes systems bought from an online retailer.

AirGreen × FUJITSU AIRSTAGE

Fujitsu’s long runs, AirGreen’s installation.

When the outdoor unit has to go far, the RLXEH takes 75 m. AirGreen works out the refrigerant charge and installs it by the rules.

FUJITSUAIRSTAGE

What FUJITSU AIRSTAGE brings

  • Up to 75 mOf line set for the RLXEH.
  • Down to -26 °CRLXFWH and RLXEH, with heated base pan.
  • Server room modeOn the RLXEH, according to Fujitsu.
  • Up to 12 yearsParts and compressor, on Fujitsu’s conditions.
AirGreen

What AirGreen brings

  • Elite Plus dealerThe highest level of the AIRSTAGE Elite program.
  • Free home estimateWe measure and check the insulation and the location.
  • Warranty registered for youWith Fujitsu, within 60 days.
  • RBQ 5645-9605-01Subclasses 15.8, 15.10 and 16.

The result: the right RLX identified, and the right successor when the time comes.

16 · Our installations

Installations in photos.

Each article on our blog tells a real installation: the place, the constraint and the solution.

17 · FUJITSU AIRSTAGE dealer – ELITE PLUS

Elite Plus: the highest level of the AIRSTAGE Elite program.

Fujitsu’s Japanese engineering, installed by an Elite Plus team across Montreal, Laval, Longueuil, the North Shore, the South Shore and Montérégie.

Elite Plus partnership

The highest level of the AIRSTAGE Elite program.

Advanced Fujitsu training

Our technicians take the manufacturer’s training on AIRSTAGE systems.

Careful commissioning

Vacuum, refrigerant settings, electrical hookup, set up for winter.

Genuine parts and Fujitsu support

Manufacturer parts and Fujitsu technical support, wherever we install.

1Home estimate

Free. We measure and check the insulation and the location.

2Clear quote

The model, the size and the indicative LogisVert amount, in writing.

3Installation and commissioning

Vacuum, refrigerant, electrical, winter settings.

4Warranty registered

We register the unit with Fujitsu and help you with LogisVert.

18 · Frequently asked questions

What people ask us about the RLX units.

The RLXFW1 heats down to -20 °C and isn’t ENERGY STAR certified today. The RLXFWH, in 18,000 and 24,000, and the RLXEH, in 30,000, are XLTH units rated to -26 °C and Cold Climate certified.

19 · See also

Related collections.

AirGreen × FUJITSU AIRSTAGEFree home estimateWarranty registered for youElite Plus dealerMontreal · Laval · Longueuil · South Shore · North Shore

Sources checked on October 8, 2026

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  55. NASA, messier 42
  56. NASA, summer triangle corner altair
  57. airgreen.ca product sheets, read October 8, 2026
  58. AirGreen, “Nos réalisations” projects blog

Amounts shown are estimates; only Hydro-Québec confirms the grant. Manufacturer data is quoted “according to Fujitsu”.

Price on quote. Every installation is different: we give you a free, detailed quote before any commitment.
The FUJITSU AIRSTAGE shop · RLX

The RLX units, right below.

For R-32, see the Orion XLTH (up to 24,000) and the Altair 500 (30,000).

FUJITSUAIRSTAGE