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GREE Multi21+ dual-zone heat pumps. It starts with a single indoor unit, has no ENERGY STAR record, and nearly all its pairs exist in R-32 at the same size.
5 Multi21+ two-room systems, from 18,000 to 42,000 BTU/h. An R-410A line from GREE Comfort, with AHRI certificates dated Jan. 20, 2017, absent from NEEP, ENERGY STAR and the LogisVert list. Already own one? Find its certificate here, and each pair set against the Free Match M R32 of the same size.
- 5Multi21+ two-room systems
- 18,000–42,000BTU/h, nominal
- −8.3 °Ccoldest certified point, on the certificates
- 2017date of the five AHRI certificates
Does your Multi21+ pair exist in R-32, at the same size?
Pick your two units, or just one. For each size: GREE Comfort’s list for the Multi21+, then GREE Canada’s table for the Free Match M R32 of the same capacity.
One Multi21+, five sizes
Pick each unit’s size. “None” for the second room: your Multi21+ runs a single unit. On each card, “R-32” means the Free Match M R32 of the same size.
Multi21+: GREE Comfort’s 2018 brochure. Free Match M R32: GREE Canada’s combination tables, read Oct. 14, 2026, same version on Oct. 26, 2026. The MULTI R32 has no published table. GREE Comfort publishes no per-room heat for the Multi21+; the Free Match M R32’s is on the GREE dual-zone page.
Five certificates dated Jan. 20, 2017: your Multi21+ heat at 8.3 °C and −8.3 °C.
The AHRI number on each product sheet leads to a certificate GREE Comfort publishes, for a system with non-ducted units. These are the Multi21+’s only certified heating figures: NEEP has none.
| Multi21+ | 18,000 | 24,000 | 30,000 | 36,000 | 42,000 |
|---|---|---|---|---|---|
| AHRI number (Jan. 20, 2017) | 9958975 | 9956415 | 9956416 | 9956417 | 9956418 |
| Heating at 8.3 °C (47 °F) | 19,000 | 26,000 | 30,000 | 42,500 | 45,000 |
| Heating at −8.3 °C (17 °F) | 12,800 | 16,600 | 18,000 | 20,000 | 29,000 |
| Indoor units | 1 to 2 | 1 to 3 | 1 to 4 | 1 to 5 | 1 to 5 |
| Pairs listed by GREE Comfort | 2 | 6 | 9 | 10 | 10 |
| NEEP, ENERGY STAR, LogisVert list | not listed | not listed | not listed | not listed | not listed |
| Same-size R-32 at −8.3 °C ENERGY STAR | 17,600 · 16,000 | 23,600 | 28,000 | 36,000 | 44,500 |
| Same-size R-32, LogisVert | $2,112 · $1,920 | $2,832 | $3,360 | $4,320 | $5,340 |
AHRI certificates published by GREE Comfort, read Oct. 26, 2026: 2017 ratings, with non-ducted indoor units. R-32: Free Match M R32 (GWHD…ND6MO) and MULTI R32 (MUL…R32AO); at 18,000, Free Match M R32 then MULTI R32. ENERGY STAR read Oct. 26, 2026, under the test method in force since Jan. 1, 2023: a reference point, not a strict comparison. LogisVert: list of Oct. 27, 2026, indicative.
The same line for three rooms: Multi21+ triple-zone. The Free Match M R32 and MULTI R32 for two rooms: GREE dual-zone page. Multi GEN2 indoor units are, per GREE Comfort, backward compatible with the Multi21+.
One unit on your Multi21+ needs replacing: two paths, two outcomes.
What follows comes from GREE Comfort, GREE Canada and Hydro-Québec documents. The rest is decided at your home, in front of the unit.
Keep the Multi21+
- GEN2 indoor units that fitGREE Comfort states that Multi GEN2 indoor units are backward compatible with MULTI CO outdoor units.
- No LogisVert amountReplacing a single indoor or outdoor unit is on the list of ineligible work.
- Still on R-410AR-410A’s global warming potential: 2,088 per ENERGY STAR, against 675 for R-32.
A new, complete R-32 system
- On the LogisVert listFree Match M R32 from $2,112 to $5,340, MULTI R32 from $1,920 to $5,340, from 18,000 to 42,000 BTU/h, all ENERGY STAR cold climate.
- Two units minimumFree Match M R32 and MULTI R32 alike: no fewer than two indoor units. For one room on its own, we compare with a wall unit.
- The line set, to be assessedNo document we read says whether an R-410A line set can be reused with an R-32 unit: we check it on site.
Backward compatibility: GREE Comfort’s 24,000 Multi GEN2 submittal (May 2023). Ineligible work: LogisVert participant guide, version 1.10. Amounts: Hydro-Québec LogisVert list dated Oct. 27, 2026, indicative. Global warming potentials as listed by ENERGY STAR (“refrigerant with GWP”), Oct. 26, 2026.
A Multi21+ at home? We start from what you have.
GREE Comfort designed and documented the Multi21+. AirGreen reads your unit’s nameplate, checks the combination and shows you the same-size R-32 option.
What GREE brings
- Five public certificatesGREE Comfort publishes each size’s AHRI certificate, with its capacities at 47 °F and 17 °F.
- Documentation still onlineBrochure, installation and service manuals, submittals: on GREE Comfort’s Multi21+ page as of Oct. 26, 2026.
- Up to five unitsOn the 36,000 and 42,000; the 18,000 takes two, the 24,000 three, the 30,000 four.
What AirGreen brings
- GREE Elite dealerGREE training completed, priority access to original parts.
- Free estimateWe note your unit’s model and AHRI number, then compare it with the same-size R-32.
- RBQ 5645-9605-01Licences 15.8, 15.10 and 16. Gas and oil work is done by a licensed partner.
The result: a clear decision for your Multi21+: keep it with compatible units, or move to a same-size R-32 on the LogisVert list.
All 5 Multi21+ two-room systems, right below.
Each product sheet’s AHRI number is that of the matching size’s 2017 certificate.
The Multi21+ in six dates.
What each document says about the Multi21+, in order. They do not all agree on the heating limit: we show both values.
- Jan. 20, 2017Five AHRI certificatesFrom the 18,000 to the 42,000, non-ducted units: 12,800 to 29,000 BTU/h of heating at 17 °F.
- 2018Brochure: −5 °FHeating stated down to −5 °F, 1 to 5 indoor units by size.
- 2020Brochure: −4 °FThe 2020 brochure gives −4 °F; the 2019 to 2022 submittals stay at −5 °F, and two of them print −21 °C.
- March 2023Out of the catalogGREE Comfort’s catalog no longer includes it; it shows the Multi GEN2 and the Multi+ Ultra.
- Nov. 26, 2025LogisVert requires ENERGY STARWith no ENERGY STAR record, the Multi21+ has no possible amount.
- Oct. 26, 2026Still documentedGREE Comfort’s Multi21+ page still lists the five models, with brochure, manuals and certificates.
Sources: GREE Comfort’s AHRI certificates, 2018 and 2020 brochures, 2019 to 2022 submittals and Multi21+ page; GREE Comfort’s March 2023 catalog; Hydro-Québec, residential LogisVert page.
Two-room Multi21+: the spec sheet, size by size.
The circuit
MCA and maximum overcurrent protection (MOCP) per GREE Comfort: 16 and 25 A on the 18,000, 23 and 30 A on the 24,000, 20 and 30 A on the 30,000, 23 and 35 A on the 36,000, 24 and 40 A on the 42,000. Your unit’s nameplate is what counts.
2018 brochure · submittalsCharge and lengths
Factory R-410A: 56.4, 77.6, 98.8, 128.8 and 128.8 oz, for 33, 98, 131, 131 and 131 ft of line set; 0.21 oz per added foot. Total allowed: 65, 197, 230, 246 and 246 ft; to any unit: 33, 65, then 82 ft.
2018 brochure · submittalsEach room’s capacity
GREE Comfort warns that in multi-zone use, each unit has a minimum capacity 10% higher and a maximum 10% lower than in a one-to-one system, and the outdoor unit limits the whole. No per-room heat is published.
2018 brochureSEER and HSPF
The 2017 certificates give a SEER and an HSPF (Region IV), measured under the old method. ENERGY STAR has used SEER2 and HSPF2 since Jan. 1, 2023: the two do not compare directly.
AHRI certificates · ENERGY STARSix things to know about the two-room Multi21+. Flip the cards.
LogisVert and the Multi21+: $0, and why.
Amounts: LogisVert list of Oct. 27, 2026, for guidance only. Since Nov. 26, 2025, LogisVert only accepts ENERGY STAR-certified heat pumps; its guide (version 1.10) also requires a new complete system, outdoor unit and indoor units included. Program details are on the GREE multi-zone page.
What Multi21+ owners ask us.
What is my two-room Multi21+, in certified figures?
Why is there no LogisVert amount for the Multi21+?
Which R-32 system for the same two rooms?
My Multi21+ runs a single unit. Can an R-32 multi-zone do the same?
Can I replace just one indoor unit on my Multi21+?
What warranty applied to the Multi21+?
A two-room Multi21+? Give us its model number: we make the comparison with you.
Free estimate at home. Montréal, Laval, Longueuil, South Shore and North Shore.
- Product sheets on airgreen.ca (metafields), read Oct. 14, 2026
- GREE Comfort, non-ducted Multi21+ AHRI certificates 9958975 and 9956415 to 9956418, dated Jan. 20, 2017, read Oct. 26, 2026
- GREE Comfort, Multi21+ page: five models, brochure, manuals, submittals and AHRI certificates, read Oct. 26, 2026
- GREE Comfort, 2018 Multi21+ brochure (file attached to the airgreen.ca product sheets)
- GREE Comfort, 2020 Multi21+ brochure, read Oct. 26, 2026
- GREE Comfort, Multi21+ submittals from 18,000 to 42,000 BTU/h, 2019 to 2022, read Oct. 26, 2026
- GREE Comfort, catalog GREE_CATALOG_03222023 (March 2023), without the Multi21+ (file attached to the airgreen.ca product sheets)
- GREE Comfort, 24,000 BTU/h Multi GEN2 submittal (May 2023), read Oct. 26, 2026
- GREE Canada, “Multi-zone system FREE MATCH M R32” brochure, document No. 092026, file version of Oct. 14, 2026 on GREE Canada’s site, read Oct. 14, 2026, same version on Oct. 26, 2026
- GREE Canada, “FREE MATCH M R32” data sheet, allowed-combination tables, file version of Oct. 14, 2026, read Oct. 14, 2026, same version on Oct. 26, 2026
- GREE Comfort (USA), MULTI R32 brochure (file attached to the airgreen.ca product sheets)
- NEEP cold-climate heat pump list, records by AHRI number, read Oct. 14 and 15, 2026 and checked again Oct. 26 and 27, 2026
- ENERGY STAR, “Certified Air-Source Heat Pumps” (data.energystar.gov, dataset w7cv-9xjt, updated Oct. 25, 2026, read Oct. 26 and 27, 2026)
- ENERGY STAR, live query on “V1CO” models, Oct. 26, 2026: no GREE model
- Hydro-Québec, residential LogisVert page: ENERGY STAR heat pumps required from Nov. 26, 2025, read Oct. 14, 2026
- Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file proprietaire-habitation-existante-20261027 downloaded Oct. 26, 2026, checked again Oct. 27, 2026 against the next file, proprietaire-habitation-existante-20261028: same amounts for every AHRI number on our product sheets
- Hydro-Québec, LogisVert program, residential participant guide, version 1.10, Sept. 15, 2026, still online Oct. 26, 2026
- AirGreen GREE page: Elite status and installations, facts checked Oct. 5, 2026; GREE installation count of Oct. 14, 2026
Certified capacities: 2017 AHRI certificates, as published by GREE Comfort. LogisVert amounts: indicative, to be confirmed in the quote. Page updated Oct. 26, 2026; NEEP, ENERGY STAR and the LogisVert list checked again that day for these five AHRI numbers.
